SUMMARY:

• Award - winning, seasoned Program/project manager/Solution Architect and delivery lead with over 17 years of progressively challenging experience in federal, financial, education, banking, telecom, advertising, entertainment and retail industry performing business/systems/data analysis, multi-agency/company implementations, GAO/SOX compliance, data conversion, business process reengineering, creating dashboards and reporting/supporting systems in public and private sector always exceeding expectations.
• Expert in managing all phases of the project management, planning and budgeting to include preparing Rough Order of Magnitude spend projections, Budget Estimates and creating project plans including WBS and milestones and monitoring project progress, resolving risks/issues and providing management with timely status updates.
• Lead cross-functional teams and engaged Business/IT stakeholders to ensure continued project success, formulating strategies that takes organization’s strengths and weakness into account.
• Expert in scrum Framework creating project charter, product vision with agile planning and prioritization techniques and creating matrix like velocity, version burndown, control charts to analyze and provide to the upper management.
• Expert in leading the daily team stand-up meetings as well as Sprint backlog, Sprint planning meetings, sprint reviews and sprint retrospectives, took active part in Product backlog sessions and helped in creating EPICs and Stories.
• Well versed with laws/regulations revolving around Program/ Project management, Information technology and Acquisition like FISMA, FITARA, CICA, FAR, Section 508, GPRA Modernization, OMB Circular A-131 and A-123 etc.
• Expert in providing technical direction for a portfolio of applications, designing and planning the portfolio’s technology roadmap, anticipating future needs and maximizing value for long-term technology investments.
• Highly proficient in creating solution options that align IT services with business sponsor’s missions, goals and objectives with consideration of both technical and non-technical implications and trade-offs.
• Architected, planned, tracked and implemented multiple full life cycle ERP/COTS/proprietary products involving requirements gathering, project management, Business Process Re-engineering, Business Process Modeling, Legacy Data Transfer, ETL, Reporting, Interfaces, Testing, Six sigma (DMAIC), SWOT analysis etc.
• Highly techno-functional to explain and promote user acceptance of new systems and business processes to individuals at all levels while capitalizing on emerging software and hardware options.
• Highly skilled in SDLC/ODLC and facilitating workshops including JAD and QFD, RTM, Creating RACI models and RICEFW requirements and experience with GAAP, ability to recognize trends and design solutions to mitigate issues, implement and support SLAs, KPIs and GAO/SOX/PCI initiatives.
• Motivated, versatile, result oriented multi-Lingual (English, Russian and Hindi) with exceptional analytical and logical problem-solving skills, great interpersonal skills and ability to work independently and with individuals at all levels.
• Extensive experience supporting 24x7x365 production systems in a complex environment with a cluster of 52+ high availability financial applications, batch and online processes for financial reporting.
• Highly proficient in developing engineering models and complex IS design to help internal customers meet their business requirements while identifying appropriate system data flows and data management strategies.
• Experienced with cloud technologies (e.g., SaaS, IaaS, PaaS, FaaS) and configuring VMware vSphere clusters and related VMware technologies while monitoring utilization, capacity growth and planning load management.
• Extremely efficient in analyzing, categorizing and managing high demanding customers, translating requirements into technical architecture designs and optimizing solutions providing maximum value and superior customer satisfaction.
• Experienced in data mining and text mining using tools like ODM integrated with R packages, statistical analysis and OLAP for clustering, anomaly detection, regression models, data understating and visualization.
• Expertise in using multiple BI Tools to connect to variety of Datasets to collect, examine and present data to analyze and visualize complex questions with ease and to make forecasts and trends to minimize risk and increase profits.
• Highly proficient in various BI, Datawarehouse, ETL and collaboration tools like Microsoft Power BI, Cognos, Tableau, Pentaho, Oracle Business Intelligence Enterprise Edition, SAP Business Objects, SharePoint, Ab Initio and Netezza for highly complex and enormous data sets.

TECHNICAL SKILLS:

Reporting Tools/ ETL: Power BI, Pentaho, OBIEE, SAP BW, Hyperion, COGNOS, BOBJ, Tableau, Ab Initio, Netezza, Daytona, Informatica, Talend

Methodologies: SDLC, Agile (Scrum), ITIL, RUP, Waterfall, ASAP, AIM, ODLC

ERP/CRM: Momentum, Oracle eBS 12.3.1, SFDC, SAP R/3 4.7, ECC 6.0, Hyperion Financial Management 9.3, General Dynamics GP 10.0, AXSOne

GUI/Tools/Middleware: SharePoint, Clarity, ODM, IDEA Server, Oracle Fusion, DOORS, JIRA, ServiceNow, VersionOne, BMC Remedy, RequisitePro, MS Project, Visio, ClearCase, ClearQuest, Rally, HP Mercury Suite, ARIS Express, Toad, AtTask, Primavera Teamplay, DBArtisan, AutoSys, Knoa, EAI, Confluence

OS/DBMS: RHEL, mangoDB, Oracle, Windows Server, UNIX, Sybase, MS SQL Server

Internet Technologies/Scripting Lang: Web-Logic, SaaS, IaaS, PaaS, FaaS, IIS, Apache, Tomcat, JDBC, VMWare, Java (J2EE), ASP, AspUpload, LDAP, Active Directory, XML, html, VB, PERL, VI editor

COTS products: EDGAR, CMP (Tangoe), Tririga, Orbital Gateway (Chase Paymentech), Chase Insight (JP Morgan), Documentum(EMC), PTMS (Tax Compliance), UltiPro, Vertex, KOFAX

PROFESSIONAL EXPERIENCE:

Confidential, District of Columbia, DC

Project Manager/Director

Responsibilities:

• Responsible for reporting architecture in Pentaho Analytics based on internal and external reporting needs for Branch Chief, executives, ICFR and GAO.
• Based on analytical research on account reviews, played a key role in reducing SOX deficiency item as a correlation of total account billings to net adjustment was determined and a risk model was formulated for high risk accounts based on different attributes to improve the Offering and Verification Process, i.e. minimal audit activity would still be performed on a reduced scale for certain high-risk accounts based on risk model.
• Created interactive dashboard, published in SharePoint for collaboration and timely execution of account reviews, dunning letters, dormant accounts and other key time sensitive financial processes.
• Managed several OFM projects including Treasury’s Pay.Gov solution based on Treasury’s directive to replace accepting check payments with ACH payments. Created a solution on SharePoint/VB and Access to reconcile with Treasury’s CIR reporting to automatically create cash receipts by customer.
• Managed Registration Fees Estimator Application, a web-based application built on HTML and JavaScript deployed on Drupal intended to demonstrate the calculation of filing fees and the generation of sample footnote content based on the applicable rule references.
• Helped in the IGCE (Independent Government cost estimate) for the EDGAR Modernization project for Office of Management Budget and created content of briefing materials related to GAO and ICFR(Internal Control over Financial Reporting) memo.
• Followed Client partnership Management Framework (CPMF) based on industry standards - Capability Maturity Model Integration (CMMI), The Project Management Body of Knowledge (PMBOK), the IT Infrastructure Library (ITIL) and (ISO) 9001-certified quality system.
• Actively participated in architecture decisions like technology platform, supported web browsers, integration middleware, rules engines, volume, mobile device access, 508 compliance, hosting, integration strategy, data conversion, project scope, information security compliance, it must adhere to with regards to all the federal laws and guidance, including OMB, NIST, and FISMA.
• Reviewed and managed documentation including Configuration document, Technical Design document, Functional Design document, Operations guide, Data model and Dictionary, Security Admin guide, Development standards guide, installation procedures guide etc. Disaster recovery planning and remote system access.
• Created plan for security assessment and authorization (SA&A), utilized ability to integrate with Active Directory using Kerberos authentication method for client single sign-on.
• Performed Make, Buy, Reuse Analysis based on DAR (Decision Analysis and Resolution Process), reviewed and recommended selection of third-party software platforms, discussed the alternative solution of hosting onto a FedRAMP-certified Infrastructure as a Service (IaaS) cloud hosted at vendor site.
• Developed architecture for in house application development including overview of the system, to include platforms including logical view, process view, data view and implementation view along with the modules/components that the current solution will add or change including assumptions, dependencies and constraints.
• Followed diagrammatic approach to describe the selected architecture of the system which included architecture diagram, application information, module/ system components name, function listing, system context diagram, external and inbound interfaces, transaction integrity, high level data flow diagram etc.
• Designed various Interfaces required in the project like User Interface, Software Interface, Hardware Interface and Communication Interface with details of any new or existing system interfaces (internal/external), Program/Method reference, Algorithm, In & Out parameters, monitoring and error handling.
• Identified the list of components to be integrated and identified Integration Approach/Strategy with Integration Sequence and their inter-dependencies and the readiness criteria for Integration and designed Integration Environment required for software/system product & product component Integration and their Integration Testing- e.g. HW/SW, Integration testing tools, Forms, Servers, network links etc.
• Baselined designed document and prepared Requirements Traceability Matrix along with Component Design document to map requirements along with validations, data file structures and error handling.
• Developed performance Targets including System Availability and system response time with System scalability and stability analysis (to the extent possible) using the architecture sample application and available testing tools along with System health check and monitoring process regarding performance, load balancing, possible/predictable troubleshooting scenarios and risk mitigation steps for continuous improvement

Confidential, Oklahoma City, OK

Solution Architect/Technology Lead

Responsibilities:

• Performed strategic planning, investment analysis, resource planning and the development of project evaluation standards while formulating testing strategy and approach, defining critical success factors, metrics etc.
• Managed all phases of the project management and budgeting to include preparing Rough Order of Magnitude spend projections, Budget Estimates and creating project plans including WBS and milestones and monitored project progress, resolved issues and provided management with timely status updates.
• Performed market feasibility study including site analysis, economic trends, supply and demand, projected performance and statements of estimated annual operating results.
• Performed application and vendor evaluation, created Statements of Work (SOWs), Requests for Proposal (RFPs) and Service Level Agreements (SLAs), managed project plan, handled status updates, tracked milestones and managed Budget.

Confidential, Herndon, VA

Project Manager/Lead Business Analyst

Responsibilities:

• Lead multiple projects for Enterprise Architecture team including ERP implementation of Oracle eBS from General Dynamics at various schools for process improvement and automation.
• Designed and planned the Chart of Accounts and accounting structure, portfolio’s technology roadmap, anticipating future needs of using Datawarehouse and DataMart as sources for strategic and tactical reporting dashboards for improving the internal and external reports.
• Estimated and recommended total cost of ownership for the upgrade of HRMS (UltiPro) and other COTS systems,
• Created project plans including Project charter, business architecture, design specification, WBS, project schedule and milestones and monitored project progress, resolved issues and provided management with regular and accurate project status updates.
• Formulated, designed and implemented SOX remediation processes addressing management assessment of internal financial controls, including those that are IT based—general controls over the IT environment as well as application-specific controls.
• Renegotiated and saved more than $100,000.00(40%) in existing vendor contracts.
• Facilitated focus groups for RICEF definitions and Best Practices for various Business Process Procedures.
• Created data visualizations and opportunities to discover data patterns such as customer purchase behavior, sales trends and production bottlenecks.
• Created Data Hierarchies and added Actions to Dashboards (filters & highlighting) and trained users to Analyze and Visualize Data for KPIs.
• Configured FSG to generate financial reports, such as income statements and balance sheets, based on new accounting string.
• Based on reporting trends formulated strategy to improve success criteria in state examinations for home schoolers.
• Involved in Structure Definition Documentation, Reports Master List for Business Units, High-Level Org Structure Definition and Target Reporting Requirements and Reporting Design Document.
• Involved in the technical and functional feasibility creating the detailed Project Scope Statement, communicating it to the stakeholders and getting their sign off.
• Provided recommendations to leverage the financial systems to improve operational efficiencies while creating Future Business Processes document and GAP FIT document.
• Facilitated workshops, brainstorming and JAD sessions to analyze AS-Is processes and TO-Be processes to perform Gap-Fit analysis.
• Responsible for the development of architecture of all interfaces and data conversion during migration.
• Designed and implemented internal and external interfaces across multiple systems and platforms like HRMS, banks, Student enrollment systems and various proprietary applications and analytical reporting.
• Formulated UAT documents, demonstrated prototypes, performed integration testing, performance testing and stress testing and documented end user manuals.
• Created Requirements Development/Management Plan with documents like FRD, TRD, Use cases, UML diagrams etc. Established and maintained requirements traceability matrixes in DOORS and JIRA.
• Maximized existing application/architecture to reengineer and optimize systems to automate several business processes saving 200hrs/month of manual work and data reconciliation tasks.
• Responsible for data scrubbing and master data management for suppliers and customers.
• Formulated configuration management plan and adopted agile/scrum development methodology for product maintenance releases to promote disciplined project management process.

Confidential, Dulles, VA

Team Lead/Sr. Systems Analyst

Responsibilities:

• Technical Lead for enterprise Architecture team supporting end-user production tickets/queues, applications/systems alerts on a daily and ongoing basis for 52+ applications.
• Architected implementation of multiple industry leading COTS products like CMP a telecom expense management system by Tangoe, IWMS an Integrated Workplace Management Software solution by Tririga, Orbital Gateway an online payment processing solution by Chase PaymenTech, Documentum an Enterprise content management system by EMC and PTMS property tax software by Tax Compliance following SDLC and ITIL concepts.
• Implemented a Loan and Collections system DataMart interfacing with SAP and Sales Force that would alert the collectors daily according to the risk model and would dynamically change the customers profile.
• Managed and implemented a scanning system interfacing with SAP and processes $1billion of invoices annually for AOL and $35 million for Ad.com.
• Formulated user acceptance testing documents, demonstrated prototypes, involved in the integration testing, performance testing and stress testing.
• Lead the Release and Production Issues meetings and participate in biweekly ITsec, Shared Services, and IC helpdesks tickets review meetings.
• Tech/Ops liaison for HP Partner and Shared Services, responsible for review and producing weekly metrics.
• Lead daily root cause analysis for missing SLAs and investigating data anomalies, SMS Messaging issues, help resolve hardware, software and network issues on blade servers, SANs(including storage capacity assessment), Windows Server farms, dB systems, and Citrix systems and work with the dev teams to build longer-term software fixes.
• Installed, customized and managed systems to allow the integration of web, application, dB, and file store layers i.e. WebLogic, IIS, Apache, Tomcat, 3rd party/in-house applications, Oracle, MSSQL, Sybase, NFS & SAMBA relationships.
• Worked on RHEL, JBoss application server and Java EE technologies ( Servlets, SOA, web services and JSP, resolving hardware, software and network issues including WAN /LAN on windows Server farms, database and Citrix systems.
• Expert in Troubleshooting, monitoring and scheduling 300+ job streams in AutoSys written in SQL, Perl, Visual Basic, Java and shell scripts.
• Designed and implemented the integration of NOC with Nagios alarm and the on-call.
• Identified 11 processes and controls as SOX significant, defined the scope and amount of testing required and led tests of IT-related controls working closely with various departments like Business Technologies, Network and Data Center operations and Finance.
• Migrated Ab Initio graphs, data mart databases and environments from Egenera blade server and RedBrick database to Netezza improving efficiency i.e. job completion in 4 hours vs. 14 hours.
• Proposed an intensive technical, functional and financial feasibility to migrate client server credit card processing application to a web-based solution and off shored to India
• Practitioner for continuous process improvement to maximize ROI and minimize TCO.
• Hired, trained and lead an offshore team in India to support 24x7x365, 52+ applications with Oncall support.
• Responsible for resolutions of defects, quality audit/TollGate reviews in line with Six Sigma (DMAIC).
• Ran several JAD sessions, selected participants, prepared questionnaires and artifacts such as Business Requirement Document, Vision Documents, Wireframes, Application Use Cases and prototypes to ensure that applications were developed according to requirements.
• Created flows and test scripts and conducted UAT, created standard operating procedures (SOPs) and job aids while providing training in ClearQuest.
• Configured SFDC, Tableau and Cognos for analytics and dashboard type data analysis for senior management and SAP BW for SMEs for financial and HRMS systems.

Confidential, CA

Sr. Consultant

Responsibilities:

• Gathered requirements to build a financial “On line Access” application along with portfolio management to allow customers to make online payments, maintain their profile and to contact customer service.
• Developed various artifacts including FRD, TRD, RTM, Use Cases and UML diagrams.

Confidential

Consultant

Responsibilities:

• Performed Gap Analysis on implementing SAP ERP system for different modules like GL, AP, AR and AA after AS-Is study of the business. Configured Dunning, Interest Calculation and Credit Management.

Confidential, NY

Consultant

Responsibilities:

• Analyst for the Oracle 11.5.7 GL implementation.
• Helped in the configuration of a parent company with 6 subsidiaries companies located across world in different currencies.