Product Owner/Scrum Master Resume Raleigh, North Carolina - Hire IT People

SUMMARY:

A highly dedicated and results - oriented technical project manager with demonstrated skills in Agile practices/tools (Scrum and Kanban), software development lifecycle, client/server and enterprise-level software, complex distributed systems, documentation cycles, usability principles, and risk mitigation.
Possesses extensive cross-functional experience in technical writing and delivering concise, instructive, and accurate technical information from various sources to a wide range of audiences. Leverages strong ability to establish rapport and credibility with diverse subject matter experts.
A perceptive and adaptable problem solver driven to find solutions.

EXPERIENCE:

Confidential, Raleigh, North Carolina

Product Owner/Scrum Master

Responsibilities:

Filter incoming requests for support and engagement from a variety of sources and technical capability.
Analyze and document requirements for onboarding to Amazon Web Services (AWS) and CI/CD best practices
Identify and communicate risks and dependencies.
Maintain workload in VersionOne for DevTools team which managed Jenkins, Artifactory, AWS environments.
Coordinate creating Stories based on requirements, while also facilitating containing scope and tracking progress.
Help manage information in Confluence including task-oriented documentation, meeting notes, and support schedules.

Confidential, Sunnyvale, California

Technical Project Manager/Scrum Master

Responsibilities:

Drove Agile practices using Scrum with a transition to Kanban
Supported all digital software and services development teams
Worked closely with product owner to set development direction and priorities, ensuring proper translations into epics and stories in JIRA while maintaining reasonable backlogs for software and DevOps engineers.
Coordinated with network engineering and information security to ensure availability of deliverables to complete projects.
Triaged bugs and support incidents for services maintained by DevTools (Jenkins and Nexus).
Collaborated with engineers, architects, and product managers in capturing technical information for availability in Confluence.

Confidential, Palo Alto, California

Technical Writer

Responsibilities:

Partnered with software architects, developers, and QA to create documentation plans for pre-release products.
Created topic-based quick-start documentation for two products.

Confidential, Santa Clara, California

Senior Technical Writer

Responsibilities:

Developed product guide and ancillary documentation for new product.
Converted legacy documentation to new templates, adhering to style guide.
Began training on Confidential and Confidential, anticipating eventual conversions.
Addressed under-documented and new features by introducing diagrams, expanding descriptions, and rewriting if applicable.
Established consistencies in terminology and structure for all product documentation.