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Senior Technology Product Manger & Technology Director Resume

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San Jose, CA

SUMMARY:

A distinguished executive, entrepreneur, and educator with extensive business and product management experiences in Data Analytics, Cyber Security, Product Marketing, Product Management, Engineering Management, and Engineering Architectures

CAREER EXPERIENCE:

Confidential, San Jose, CA

Senior Technology Product Manger & Technology Director

Responsibilities:

  • Directed Development of Edge Analytics Framework for Cisco Edge Analytics for Smart City and Fog Tier Compute.
  • Directed Development Edge Workflow Modeler. Edge Modeler instrumental for use case scalability for partners and uses Cloud - Native Applications & core Microsoft .NET platform technologies: C#, MVC, WPF, LINQ, ADO.NET, web services (WCF) and multi-threaded workflows.
  • Developed Partner Eco-system and external partner network collaboration - Smart City, DairyTech and Smart Home.
  • Worked with Cisco Partners on Business Development, Engineering Architectures, Solution deployment, Global customer channel reach through Partner led Sales Channels. Developed Business and new client initiatives:
  • Business development with International Government agencies: Chicago ADSA, ICMR, Make In India, Korea Trade-Investment Promotion Agency (KOTRA), Oxford University UK, and Governments of Telangana and Punjab
  • Developed digital strategy and transformation for Partner Product offerings - Healthcare, Retail and AgTech.
  • Developed MOUs, Business Sales Agreements, Solution Pricing, Architecture proofs-of- concept (POCs), Market Research and Customer reach
  • Instrumental in releasing healthcare mobile app (Native Android and iOS with Apache Spark MOM & Web Services) for research groups in south Asian sub-continent with direct involvement with ICMR
  • Streamlined Hardware IoT Sensor manufacture by working with partners in South Korea, USA, China and India. Deployed IOT Cloud Services on PaaS (Microsoft Azure, Elastic Beanstalk) and IaaS environments (Azure and AWS)
  • Developed IoT Cloud Pricing model for DairyTech industry and rolled out Partner lead solutions in South Asia and Northern America regions (Partner Enterprise Services with ICMR - TOGAF, Zachman)
  • Worked on Autonomous Vehicle Presentation and presented to Ford Motors.
  • Presented product in several international seminars, IT industry forums and conferences: IEEE, Oxford University UK, International Conference on Transforming Healthcare with IT and California Commercial Alliance - NCCAR Smart Buildings
  • Directed solution architectures: EHR population metrics, data analytics platform, strategic partnerships (ICMR), pricing models, data monetization frameworks, Voice Services (SiriKit and Amazon Alexa) and Security models.
  • Deployed Alex Skills for Home automation & IoT product. Integrated Voice Services on Amazon & Microsoft Azure Web Services
  • Directed product development, engineering architecture, mechanical, firmware, electrical, and electronics, software and business process of IoT Sensors.
  • Directed teams to develop Edge modules (Time Window, Rules Processing), inherent in router or mobile devices, for processing Machine Learning Algorithms (Java, C# and JS based) on Device Edge (Fog Computer) and relay to Cloud Data Centers,

Senior Technology Program Manager

Confidential

Responsibilities:

  • For Confidential and Global Virtual Sales teams, responsible for developing subscriptions based B4B Partner Analytics - Gainsight & Cisco Analytics platforms.
  • Developed Predictive modeling to derive customer health score to automate the call to actions and Cross sell and Upsell Opportunities
  • Directed Platform Data Models & Engineering architecture for Partner Analytics Dashboard on Hadoop Stack with Kafka Bus frontend - Data ingestion from Adobe Marketing Analytics, Salesforce Data sources, Cisco IB Databases, Cisco Network Data and Renewal & Opportunities.

Senior Technology Product Manager

Confidential

Responsibilities:

  • Worked closely with Business Development Team, Executive Team, Sales Team, and End Customers in developing Big Data Service offerings that reflect Cisco brand.
  • Participated in customer acquisition, including cultivation of relationships to enhance and grow new business. Developed $75M Healthcare analytics business from scratch.
  • Worked on Cisco SNTC (Smart Net Total Care) and Network Analytics. Analyzed Cisco Enterprise Mobility and Cisco Meraki (deployment & configuration) for capturing Analytics data models for solution retail analytics and banking analytics.
  • Conducted Big Data, IoE, IoT market trends, analyze Cisco's current go-to-market metrics, develop new strategies to penetrate the market for the new products in the connected analytics.
  • Directed and worked with Analytics Partners on Software Analytics and Hardware IoT Platforms. Wrote specifications to ingrate with Cisco Analytics IoT Platform.
  • Developed Market opportunity/TAM, Competitive and eco system analysis for each analytic solution offer area. The areas include: Retail Analytics (Walmart or Wal-Mart deployment), Cisco Connected Analytics (Cisco IT Services AS/TS deployment), Contact Center Analytics (American Express or Amex), Banking Analytics (BOA, PayPal Merchant), Service Provider Analytics, Collaboration Analytics (WebEx use case), Stadium Vision (49ers Fan engagement Mobile App), Healthcare Analytics (Kaiser & Cisco Health connect) and Embedded Device management Analytics for IoT/IoE.
  • Worked on Cisco’s Enterprise Mobility Service Platform (EMSP) to deliver now UCs - improved customer experience.
  • Directed development of Stadium Vision Mobile Consumers App for gaming enthusiast on iOS and Android SDK Platforms - integrated data recommendation systems and analytics models.
  • Developed Big Data Analytics SaaS & PaaS offers pricing & revenue models. Developed Cisco Smart Net Total Care (SNTC) predictive model to forecast bookings.
  • Served as the internal and external evangelist for Big Data Analytics offerings, interacting with the direct sales and channels as well as with key customers.
  • Analyzed Marketing analytics platforms - Sales force Wave Analytics, Adobe Analytics (Omniture) and Oracle marketing analytics. Worked on Sales force Sales funnel & Meta Data API & Tooling API.
  • Employed social and search engine advertising strategies - Facebook advertising engine, Google Adwords, Android Adwords / AdSense and Apple's iAd for my products Additionally, worked actively with YouTube content and advertising engine immersive.
  • Directed Cisco Security Development Framework & Analytics - Advanced Persistent Threat, OWASP Top 10, Mobile security architecture, Cloud Security Alliance (CSA), Threat Modeling (DREAD/STRIDE) & Cyber Security, and Cloud/SCADA/IoT Security Frameworks.
  • Provided insights and technological direction for including cyber security development lifecycle: Security Incident and Event Management, Threat Intelligence and Modeling, Security technologies (e.g., firewalls, security event monitoring, intrusion detection and prevention, malware detection).
  • Analyzed data breaches, determining the cause and extent of data loss, advising on immediate and long-term remediation

Confidential, San Ramon, CA

Senior Technology Product And Program Manager

Responsibilities:

  • Architecture governance (TOGAF, Zachman) and Worked with the core program & engineering teams (Size 10 per location) to deliver Hilton Head product phase 1 on time, within budget and with competitive features.
  • Worked with Microsoft Azure enterprise architecture team to develop Business Associate Agreement (BAA) to address HIPAA requirements and help to enable Confidential Healthcare to maintain compliance in the cloud
  • Developed meaningful Use and Disease analytics Clinical engines - supervised and unsupervised models Decision tree build, Regression Models, TF-IDF, Cluster built on distance based metrics hand coded and built using workflow modelers & R languages.
  • Developed Engineering Architecture and Data Document Architecture and Stored ingested clinical documents on MongoDB. Created SaaS Interfaces to ingest huge volume of Clinical documents via Mobile Apps (iOS and Android), B2B Services, Microsoft.NET based Centricity EMR and Third Party Data SOA Services.
  • Conducted meetings with engineering and clinical groups to finalize CCD, CCDA, and QRDA interfaces.
  • Standardized interfaces for various Clinical Terminology and Healthcare standards - SNOMED, LONIC, ICD-9, ICD-10, and HL7.
  • Performed cross-functional program execution leadership including Hilton head Microsoft Azure Cloud discussion, program execution, and clinical software classification
  • Cross-functional interactions with Services, Manufacturing, Sourcing, Marketing, QA (Quality Assurance)/RA (Regulatory Affairs), and Supplier Quality Teams.
  • Worked closely with engineering teams on Technology Stack: Digital Solutions Platform (DSP), DSP-V, Redis Caching, Microsoft Azure, R Analytics, Sourcing Configuration, and Build Management.
  • Managed Open Source/Freeware approval process - Open Source Software Compliance Assessment and Register (OSSCAR) and Black Duck Scan process.
  • Worked on Public Cloud Deployment models and service models (SaaS & PaaS). Integrated Amazon PaaS Toolkit with iOS and Android.
  • Managed Source code Configuration Management that involved Continuous Integration (Bamboo) in Agile Process (JIRA): CI Development, CI Testing, and CI Deployment.
  • Provided engineering resource planning, architecture & development costing, detailed functional specification & traceability matrix for FDA approvals and Architecture Risk assessment.

Environment: OSGi Platform, JBoss, Apache Karaf, J2EE, DSP, R, Microsoft SQL Server, Microsoft Azure, Bamboo, Amazon Elastic Map Reduce Web Services, Microsoft Project, HL7, Subversion, JIRA, REST, SOAP, JSON, XML, Sonar static code analysis, Jenkins, HP Application Lifecycle Management (ALM) or Quality Center, and HTML5

Confidential, San Jose, CA

Principal Architect / Enterprise Architecture

Responsibilities:

  • Defined Digital IT architecture strategy for Cisco Commerce Workspace (CCW) Licensing - a Digital Supply Chain solution. Instrumented Experience with EAI patterns (based on TOGAF, Zachman, Gartner, DOD) new Pay as go Licensing models.
  • Directed architecture design and technology innovation to deliver Cisco Licensing for Digital SKUs with Pay as you Go Model & Cloud architecture product roadmap
  • Develop product vision and IT strategy (BRDs & FRDs) for term-based enablement for Cisco E-Commerce portal that is a large-scale distributed systems with customer facing licensing provisioning and delivery.
  • Developed Licensing Model Data Governance and Architecture good practices framework for integrating desktop Microsoft Windows WIN32 APPs, J2EE based Micro Services, SOAP services exposed Microsoft SOAP Toolkits on C# languages.
  • Lead Digital License SKU mapping and Item Setup for the new term based licensing model: class model diagrams, data flow, sequence, state machine, factory modeler for creating licenses for various SaaS products and Cloud hosting Web Services (Spring Web Services) frameworks.
  • Roadmap technological offering for Software Digital Delivery and Licensing Solution - identified Licensing models for Cisco’s consumption Flex LM and SafeNet Sentinel.
  • Analyzed Cloud Market drivers and technology Landscape - deep understanding of private and public cloud concepts technology and design patterns.
  • Lead the technology feasibility effort in studying and applying Cloud Computing offerings from: EC2, Microsoft Azure, and Google Apps.
  • Facilitated development of cloud platform integration for the Cisco’s Digital Software Delivery Management.
  • Enabled business and technology decision process to integrate with Akamai Cloud storage for licensing needs. Deployed RESTful modules on Amazon EC2 platform.
  • Interface with ERP Program Managers on Order Management, Oracle Financials, Quote, Install Base, SAP and Web Services interfaces.
  • For Product configuration, interfaced with Go To Market Tools such as OPUS, eGenie, EMCO Portal and Dynamic Configurator.
  • Engage with executive stakeholders to manage expectations, provide status and update of Project status on Enterprise Release Management Organization (ERMO) dashboard. Developed Project plans using MS Project.
  • Act as a Technological Change agent - introduced state of art technologies to enhance License delivery by lowering TCO and simplify logistical requirements.
  • Worked with PMO group, cross functional ERP teams, IT Infrastructure Engineering Teams and End Customers to understand the problems and challenges faced on existing CCW System, determine the technical requirements to deliver a solution that scales and works well for both Cisco Internal and external customer's needs, and communicate the solution to all stakeholders

Environment: B2B, J2EE, Microsoft .NET Technologies, Micro Services, TIBCO Middleware, Akamai Cloud, HTML5, AJAX, Java Script, jQuery, MySQL DB, Software License Delivery, Entitle Management, Software as Service, Cloud Computing, MS Project, Oracle E-Business Suite, Marketing, Sales, and Project/Product Management

Confidential, Sunnyvale, CA

Technology Product Manager

Responsibilities:

  • Created roadmaps and set technical product direction for mobile, web and server products over several major release cycles: Electro-Physiology (EP), Cardiology (HF) and Dynamic Prescription (Rx)
  • Responsible for executing Mobile Direct Alerts, a notification system for iOS, Android, and BlackBerry devices, enables physicians to receive messages whenever a patient triggers the device’s alert system.
  • Developed Android & iOS Mobile interfaces on telemetry & Bluetooth to talk to implanted Pacemaker. Developed MQTT Clients.
  • Principle Security Architect to instrument Perimeter Security, SCADA, Bluetooth Data transport Security.
  • Responsible for developing Data Ingestion EJBs, JPIs, Messaging and Identity Propagation.
  • Manage scrum meetings including prioritizing user stories on Mobile space, working with business stakeholders to get alignment and clarity around landing page marketing promo requirements.
  • Author Product Requirement Documents (PRDs) and Marketing Requirement Documents (MRDs) for Merlin connectivity.
  • Perform competitive and market analysis and derive most addressable market segment for the product.
  • Translate Product Business requirements into product technological functional specification for engineering team consumption.
  • Distinguish requirements and implementation to enhance scalability, performance, and reliability (SPR) capabilities Merlin . Worked on IBM WebSphere Middleware and Connectivity Interfaces.
  • Product UI Mockups and screen layouts for Web User Interfaces and Mobile (Android) applications.
  • Managed the team to developer Android Mobile App - Intents, Views, REST Services and Security.
  • Develop Go to Market Product release process; lead the product development through different phases of release cycle- Alpha testing and Beta

Environment: IBM Webspehere (WAS), HTML5, Oracle Database, J2EE Apache, Flash/Flex, AJAX, Android, iOS, SCADA Security, MVC, MVP, REST, SOAP, JSON, XML, Device Security, MQTT

Senior Platform & Application Architect

Confidential

Responsibilities:

  • Spearhead Software Engineering Development Teams with more than ten developer & Senior developers to develop Software as Services interface that integrated clinical information systems, device requirements management databases (IBM-DOORS) and regulatory approval process for an effective Federal Drug Administration (FDA) submissions. The approval service has helped the management to achieve huge ROI by optimizing effective submission process.
  • Developed Mobile Platform Compatibility process to update Real-time Devices status on Microsoft Phone, Android and other Mobile Platforms. The process adapted as a standard software development practices for real-time projects at Confidential . This achieved departmental needs and helped in fulfilling strategic business needs. Implemented Solr for XML storing.
  • Interfaced with Clinical and Regulatory departments and provided leadership to facilitate Merlin Mobile go to Market execution.
  • Responsible for leading teams that developed Solutions complying Food and Drug Administration (FDA) and Health Insurance Portability and Accountability Act (HIPAA) policies.
  • Analysis of business artifacts and corresponding requirements management to architect Electro Physiology, Heart Failure for Medical Prescription (Rx) product.
  • Lead Web Single Sign on - Worked on HTTP Reverse Proxy, Identity Access Management (IAM), LTAP, Java Authentication and Authorization (JAAS) and Active Directory.
  • Performed Search Engine Optimization (SEO), Web deployment, Caching for Merlin.net.
  • Designed and interfaced VM Ware Virtualization Manager for evaluation of browser compatibility and multi-device interactions across different operating systems and environments. This helped to achieve Merlin’s regulatory and HIPAA approvals.
  • Prepared Project Release Notes, performance metrics and Status updates for Management consumption.
  • Designed Pacemaker embedded system, a Firmware Integration Engineering System, for effective release of products within St. Jude ICD families.
  • Lead Hardware, Software, Firmware and Tool Engineering teams to build SMART Embedded System, C# & Microsoft .NET based platform. Enhanced SMART for multi-core platforms.
  • Instrumented Build Scripts to perform Nightly Build Process (Microsoft .NET Build).
  • Effectively handle hands-on development for rapid prototyping and more importantly ran disruptive (bootstrapping) technological projects to study the impact of emerging technologies on the department.
  • Identify software development life cycle (SDLC) methodologies/strategies for improved performance and further guideline to team members analyzing impact of software design patterns.
  • Tiger team contributions in resolving field issues. Work closely with Product Management, Program Management, Technology Services and Field Customers to identify and manage field issues.
  • Engineering architected C++ & Managed .NET code for integrating Radio Frequency (RF), Bluetooth Communication (Central & Peripheral) and real-time event delegation to software stack.
  • Architect, design and development of SMART C++ execution engine that resides on top of the real-time operating system. Extensively used technologies: Real-time RTX, VxWorks, Microsoft C#, CLR, Microsoft .NET, C++, Microsoft Visual C++, MFC and .NET. Lead Frequency (RF) module integration for the SMART system.
  • Develop low-level C++ callback pointer notification mechanism to bind hardware abstraction layer (HAL) and Windows Software. Extensive use of Python scripting to integrate HAL tier.
  • Coordinate with Firmware development managers to create Firmware MAP Conversion tools (Visual Basic .NET and C#) for organizational use (both internal and external releases).

Environment: Embedded Software Systems, RTOS, HW, SW, Hardware Designs, Firmware, J2EE Stack, Hibernate, Agile Development Methodologies (SCRUM), Telemetry, Source Code Management, Defect Management, and Release Management

Confidential, Santa Clara, CA

Software Architect

Responsibilities:

  • Architected Enterprise Content Delivery Systems ( Confidential ) and Content Delivery Network for Confidential Testing.
  • Architected Gulala and Yellowstone Digital Content Aggregation Systems. Developed COM+/MTS middleware encryption and decryption Crypto Components (Crypto API). This component is used by Authoring system, to upload Encrypted XML data into database.
  • Architect content monitor interface, which helped to integrate the CDS with third party content federation (Pearson reporting) and generation systems (McGraw hills).
  • Developed SCORM compliance HTML Wireframes and integrated with third party SCORM adapters.
  • Designed and development of SOAP Web services using Microsoft SOAP Tool kit and Java Web Service client.
  • Design and develop J2EE (JSP and Servlets) based content delivery system. Use of J2EE design patterns.
  • Extensively use of UML Class diagrams, Collaboration Diagram and Sequence Diagram to represent interactions among several modules.
  • Use of MVC design pattern, to separate the application data and business logic Presentation aspect. Java Script objects were used to represent Model and Controller classes and Active Template Library (ATL) based View class.
  • Development of multi-threaded ATL component that works as a bridge between View adapters and the Middle tier J2EE content delivery system.
  • Wrote COM+/MTS middleware encryption and decryption Crypto Components (Crypto API). This component is used by Authoring system, to upload Encrypted XML data into database.
  • Design and Development of WIN32 and MFC based Lockdown Browser application.
  • Wrote C++ code to disable Task manager (CTRL+ALT+DEL), Application switching, Windows switching. Lockdown Browser provides a tight control environment.
  • Use of WIN32 HOOKS (Hardware CBT Hook, Keyboard, and Mouse) to control keyboard and mouse inputs.
  • Implement adapters as safe for initialization and safe for scripting (IObjectSafety interface), to work in different Internet and Browser Security models.
  • Design and Development of Multi-threaded Active Template Library (ATL) based Gualala Adapter.
  • Design and Development of Visual Basic COM+ Binder Engine component that is used to detect the Next Assessment SCO in a given Manifest.
  • Use of Win32 Timer API, Multimedia Real-Time Clock, to calculate test time remaining value, of a registrant to nanosecond accuracy.
  • Design and Development of monitor interface, a Visual Basic client application that is the hub of the Gualala Network Command and Control platform. Marshall and unmarshall of Interface pointer.
  • Handled Firing Events from COM component to single-threaded apartment (STA) client (Visual Basic client - Heart Beat Monitor).
  • Design and Development of J2EE (Servlets and JSP) based Heart Beat Server application.
  • Design and development of Windows NT based Service to facilitate Low Frequency Heart Beat Message uploads to Heartbeat Server.
  • Designed and development of SOAP Web services using Microsoft SOAP Tool kit and Java Web Service client.
  • Designed Windows Firewall and Event Firewalls to create a Locked down Browser environment.
  • Architected Double Buffering (Multithreaded) of Engineering and User data to provide a safe failover and virtualization of the SCO data.

Environment: C, C++, VC++, Microsoft Visual Basic, Internet Information Server, Microsoft Visual Studio, Crypto, Active Template Library, MFC, VB Scripting, COM, COM+, STL, WIN32, HTML, XML, SOAP, Java, J2EE, Apache tomcat 4.0, JDBC, Oracle 10g, JDeveloper and Microsoft Transaction Server (MTS)

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