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Agile Product Owner Resume

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New York, NY

SUMMARY:

  • Project Manager / Product Manager with over 20 years’ experience of successful global implementations of new products and new processes on the business side and software applications on the technical side with expertise in both Waterfall and Agile methodologies.
  • Effective communicator with collaborative and influencing skills, building strong relationships across a matrixed environment.
  • Expert at forming and leading productive global cross - functional teams; structuring organizational alignment across diverse groups.
  • Extremely organized and detailed oriented; expert at multi-tasking and works well under pressure. Proficient in MS Office including Visio, MSProject; Project management tools - Clarity and Rally.

WORK EXPERIENCE:

Confidential, New York, NY

Agile Product Owner

Responsibilities:

  • Managed the transformation of Waterfall projects to Agile methodology.
  • As Product Owner, representing the internal client, liased with scrum teams to ensure clear understanding of features required.
  • Decomposed business features into user stories, set priorities for scrum team to optimize delivery through iterative releases.
  • Managed the enhancements to Expiry Tool that allowed the business to realize $3.2B of revenue.
  • Implemented an enterprise-wide AML Risk Assessment Tool for all prepaid products.
  • Led Abandoned Property project, converging data from two different platforms, ensuring compliant, accurate and timely payment to states.
  • Remediated “Business-T” applications to Enterprise Growth Technology owned and managed applications, ensuring data governance and technology policies were implemented. Financially accountable for managing budget totaling $1.96MM in 2013, ending the year within 1% of budget.
  • Led global, cross-functional team that completed launch of ICBC Bank, the strategic partner for the China Global Travel Card (GTC). Launched second seller of the China GTC, China Everbright Bank (CEB) that also required coordination across global cross-functional teams, both internal and external. Included installation of dedicated MPLS circuits between CEB & Confidential, requiring coordination with US and internationally-based vendors.
  • Led End to End team that delivered a new product, in a new market (India Gift Card), across two channels, within five months. The launch funding totaling $1.1MM and required coordination of 12 technology groups. Received top rating from business.

Project Manager

Confidential

Responsibilities:

  • Designed and implemented strategy to achieve worldwide compliance to global AML Policy and Program for British Pound Travelers Cheque. Identified and mitigated issues during the implementation of key contract changes with 3500+ sellers across 130+ markets.
  • Implemented a new Confidential product sales limit policy that included key preventative measures, effective monitoring and risk mitigating escalation plans that exceeded year-end targeted goal.
  • Motivated global teams to accelerate the reduction of Travelers Cheque inventory as per compliance requirements - eliminated $650+ million (90% of initial exposure) within 6 months.
  • Worked with enterprise-wide team to develop communication of the Corporate Travelers Cheque decommission that triggered a drive of existing Travelers Cheque volume to the B2B program, protecting existing Travelers Cheque volume and providing additional B2B revenue streams.

Project Manager

Confidential

Responsibilities:

  • Led cross-functional team responsible for design and build of Confidential ’s first retail distribution channel for open-network prepaid gift cards. Launch generated sales of $13mm in initial quarter and served as the foundation for all subsequent retail gift card distribution.
  • Successfully led project team for on-time launch of Amex’s next generation gifting product line across multiple channels including: retail, buy-on-line, Corporate Travel Network ( Confidential ), and Financial Service Institutions ( Confidential ). First year sales from this project were 13% above plan.
  • Led supply chain management team to solidify development and implementation of new fraud-resistant packaging design. Selected, negotiated and implemented new packaging vendor in partnership with Global Procurement.

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