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Project Coordinator Resume

PROFESSIONAL EXPERIENCE:

Confidential

Project Coordinator

Responsibilities:

  • Support lead project manager on SAP SuccessFactors implementation
  • Work with PM to populate and maintain project plan in MS Project
  • Develop and populate weekly project PowerPoint status presentation
  • Obtain project status updates from workstream leads
  • Develop tabular and graphical metric reporting, update and distribute weekly
  • Maintain and update Risk, Action Item, Issue, and Decision log

Confidential

Project Coordinator

Responsibilities:

  • Responsible for weekly and monthly reporting for data center migration project
  • Acquire status updates on all facets of project that moved 3500 servers and 750 applications
  • Create weekly and monthly PowerPoint status presentations for client project leadership
  • Host weekly project status and monthly senior management update meetings
  • Distribute action items identified in weekly meetings to project stakeholders
  • Manage end - state and transition architecture design process for Confidential & Confidential data center migration
  • Work with infrastructure architects to develop design review and approval roadmaps
  • Host design review meetings with architects, engineers, and business stakeholders
  • Manage “Big Rock” applications and systems for Confidential & Confidential data center migration project
  • Identify stakeholders for particularly large, complex, or critical applications
  • Host meetings to identify issues and define scope
  • Report on status of “Big Rocks” to client project sponsor
  • Hand off to client project office when scope, major issues, and rough schedule are defined
  • Manage migration of servers to 2 co-location data centers 
  • Create and obtain approval of project charter
  • Host weekly meetings with client IT management
  • Document application specifications and diagram dependencies
  • Run XML scripts on servers to obtain specs for server inventory spreadsheet
  • Document and report impact of Payment Card Industry standards on server migration
  • Plan schedule and procedures to migrate Windows, Linux, and iSeries servers
  • Project Analyst for data center migrations
  • Design server inventory spreadsheet, validate client inventory and track retirements
  • Create and validate solutions documents for each server
  • Design application questionnaire, contact SME’s for specifications and populate for each client
  • Identify servers subject to Sarbanes-Oxley requirements
  • Create and validate migration runbooks
  • Lead migration and cutover dress rehearsals
  • Lead weekend migration event

Confidential

Project Coordinator

Responsibilities:

  • Support infrastructure related projects for application development group, including
  • Migration of business applications to new hardware
  • Physical to virtual conversion of application environments
  • Migration of database users to new NT domain
  • Harvesting end-of-life applications
  • Coordinate disaster recovery drill
  • Maintain CMDB information for the application development group

Confidential

Project Coordinator

Responsibilities:

  • Support migration of the division’s most critical applications to vendor data center prior to site closure
  • Gather and document application and server specifications on 60+ applications
  • Coordinate between IT and business stakeholders to optimize migration approaches
  • Manage re-architecting of legacy systems not meeting new data center standards
  • Collaborate with Kolkata based support group on data migration and transition issues
  • Participate in development of migration risk management plan
  • Update master project plan

Confidential

Management Team Lead

Responsibilities:

  • Supervise 5 Incident Managers in two sites in a global follow-the-Sun data center support team
  • Monitor alerts for over 2000 UNIX, Linux, and Windows physical servers and VM's
  • Resolve or escalate incidents on onsite and overseas servers
  • Restart services, re-boot servers, increase Oracle DB and UNIX file system size
  • Coordinate and implement change controls and application transition to Production
  • Schedule staff to optimize monitoring and ticket handling coverage for on-site and on-call hours
  • Report monthly incident handling and change management metrics
  • Provide daily backup reports, create and update application documents
  • Prepare progress report on weekly meetings with French counterparts

Desktop Engineering Technician

Confidential

Responsibilities:

  • Resolve user issues escalated from first level desktop support team
  • Support Clinical, Pre-clinical lab, Biostatistics, Regulatory Affairs, and administrative users
  • Design and support redundant laptop/printer network for Confidential advisory committee hearings, increasing speed and reliability
  • Create visual application installation procedure documentation

User Support Technician

Confidential

Responsibilities:

  • Support 100 clinical research associates in the field
  • Resolve hardware, O/S, connectivity, application, printer, and external storage issues
  • Coordinate major laptop repairs and upgrades

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