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Senior Project Manager Resume

Southfield, MI

PROFESSIONAL SUMMARY:

Senior IT Project Manager who has worked on Information/Cyber Security, Infrastructure, Application, and Automotive projects. Experience spans multiple industries including financial/banking, health, automotive/manufacturing, and government. Dedicated professional with extensive experience leading global cross - functional technical teams, accountable for managing multiple projects (team size 10-30 and budgets of $10M plus), meeting and exceeding the project goals and objectives. Responsibilities included the managing of projects, operations, vendors, and service delivery. Skills include identifying risks, tracking financials, and managing/driving teams. Recognized for client relations, risk management, and for the ability to communicate with all levels of an organization.

EXPERTISE AREA:

  • Project Management
  • Program Management
  • Vendor Management
  • Cyber Security
  • Client Relations
  • Advanced Security Analyst
  • Technical Consultant
  • Service Delivery Management
  • Quality Assurance
  • Root Cause Analysis
  • Advanced Business Analyst
  • ITIL

TECHNICAL SKILLS:

  • Information Security
  • Cyber Security
  • Big D Confidential
  • Advanced Malware Protection
  • DLP
  • F5
  • MapR
  • Hadoop
  • Akamai
  • Verisign
  • Juniper
  • Checkpoint e-Commerce
  • Networking
  • Infrastructure
  • BMC Remedy
  • Cisco
  • Traffic Management
  • Nexus
  • Clarity
  • Guardium
  • UNIX
  • Cisco routers/switches/hubs, LAN, WAN
  • VoIP
  • Change Point
  • ITIL Certified
  • MS Office Suite
  • MS Project, Visio
  • Maximo
  • Webex
  • MS SQL
  • DNS
  • Active Directory
  • Hyperion
  • MetLab
  • Network Monitoring
  • Lotus Notes
  • SharePoint
  • NetMeeting
  • Net Tool
  • INCA 6.1
  • Simulink
  • Clarity, Sharepoint, MS Project, MS Office Suite

PROFESSIONAL EXPERIENCE:

Senior PROJECT MANAGER

Confidential, Southfield, MI

Responsibilities:

  • Performing Project Management for MVD (My Virtual Desktop), two-phase upgrade project including:
  • Imprav Confidential upgrade for 20 ministries (divisions)
  • Infrastructure upgrades for Citrix XenDesktop/XenApp 7.8, PD (Published Desktop), PA (Published Applications), Hosted Desktop (HD/VDI), Window Server 2012R2, Citrix PVS 7.12, Citrix Receiver 4.5, Citrix Storefront, 3.5, Citrix User Profile Management (UPM) 5.4 (included in VDA install)
  • Oversee application integration and UAT testing for over 300 applications
  • Responsible for pilot at multiple locations
  • Communicate, report status, and work with executives

Project portfolio manager / SR project manager

Confidential, Southfield, MI

Responsibilities:

  • Overall Portfolio Management
  • Tracked high profile projects with Project and Program Managers
  • Change agent in moving Team to use the project module in Service Now
  • Increased rigor in the documentation and tracking of current d Confidential
  • Managed weekly meetings to report risks and status to Senior Leadership
  • Represented the portfolio at governance meetings
  • Responsible for insuring timely delivery of the Teams IT Tasks

TECHNICAL pROJECT mANAGER

Confidential, Auburn Hills, MI

Responsibilities:

  • IT Security and Cyber Security Critical Projects
  • Implemented numerous Advanced Malware solutions
  • Drove DDoS (Distributed denial of services) projects to completion
  • Met with vendors to review and purchase Security tools
  • Reported status to Executive Management, including risks and solutions
  • Worked with traffic management, firewall, server, risk, active directory, and security teams to deliver solutions
  • Tracked financials (budgeted vs. actuals, capital)
  • Tracked POC (Proof of Concept) through completion for many Security solutions
  • Utilized MS Project, Clarity, and Sharepoint for managing project work

Technical project manager / Sr Manager

Confidential, Troy, MI

Responsibilities:

  • Cyber Security Services Initiative Team
  • Built team of TPM’s to address cyber security initiatives
  • Managed Initiative queue meeting SLO’s
  • Managed vendors - held discussions to review issues and determine potential solutions for delivery improvement to meet the BofA objectives
  • Guardium Engineering Team
  • Managed a Team of Guardium Engineers
  • Remediated numerous Guardium STAPs on critical d Confidential bases, a top CIO Audit Initiative
  • Completed project 2 months ahead of schedule
  • Zero outages were experienced implementing hundreds of STAPs
  • Negotiated with all LOBs (Lines of Business) across the BoA to create an overall implementation target date
  • Worked closely with the GIS (Global Information Security) Team to insure accuracy and obtain risk sign-off on all implementations

Technical Project Manager

Confidential, Troy, MI

Responsibilities:

  • working with team of Security Services Administrators, responsible for insuring critical d Confidential bases were being monitored throughout the bank
  • Managed several eCommerce Mobile Team projects including (updating security, capacity reviews & alignment, VM and DB upgrades, splash page changes, Point of Contact)
  • Worked with Application teams to insure required Infrastructure was in place; coordinated timing of testing and go-live
  • Liaison and negotiator between technical experts, management, and customers/clients
  • Project planning, forecasting, timelines, implementation, and overall project success
  • Risk Analysis / Management
  • Performed GAP analysis
  • Provided oversight on the delivery of complex business solutions in a complex, geographically dispersed matrix organization

Technical Project Manager

Confidential, Troy, MI

Responsibilities:

  • Drove the procurement, configuration, cabling, rack/stack of hundreds of devices (Cisco, F5 LTM’s and GTM’s, Juniper firewalls, Blue Coat proxies, etc.)
  • This project also included setting up Work Load Management and Firewall rules
  • Developed Commerce Gateway environment to meet Dodd Frank regulations
  • Managed the Workload Management and determination of the firewall rule requirements
  • Assured proper authentication was in place
  • Tested Load Balancing and Firewall rules for QoS
  • Expedited to assure timely delivery to avoid penalties
  • Developed monitoring war rooms in the United States and abroad
  • Responsible for project planning, timelines, implementation, and overall project success
  • Pro-active in identifying potential risk and roadblocks and communicating them to team in a timely manner
  • Performed GAP analysis and risk mitigation

Project / program Manager

Confidential, Pontiac, MI

Responsibilities:

  • Consolidated applications which increased operational efficiency
  • Drove application migrations across the AMERICAS region
  • Liaison and negotiator between technical experts, management, and customers/clients
  • Responsible for project planning, timelines, implementation, and overall project success
  • Risk Management including identifying road blocks and reviewing with different levels of management
  • Performed GAP analysis

Manager

Confidential, Brighton, MI

Responsibilities:

  • Created and managed project plans from start to completion
  • Oversaw contractors and crews to assure quality workmanship
  • Created scope documents and maintained change control
  • Performed cost analysis to reduce project cost

Project Manager

Confidential, Milford, MI

Responsibilities:

  • Liaison and negotiator between technical experts, management, and customers/clients
  • Organized simulation benches to reduce vehicle development time by up to 2 months
  • Automated verification and validation tests to reduce test time by 90%
  • Managed an aggressive time line to keep the Confidential on track to ensure launched date of 2010
  • Oversaw third party vendors to make sure time and costs were utilized in the most efficient way

Global problem manager

Confidential, Dearborn, MI

Responsibilities:

  • Managed weekly global operations meetings with responsibilities of running prep meeting, issues management, and quality assurance to assure customer satisfaction
  • Provided increased account stability resulting in a decrease of plant down time and resources needed for daily operations, and an increase in customer satisfaction.
  • Directed weekly status meetings with virtual global cross-functional teams to review status of open issues
  • Performed trend and root cause analysis of incidents to mitigate the reoccurrence of chronic problems and communicated results to executive management
  • Identified and tracked problems that require increased focus to meet committed service level agreements (SLA) and managed the reduction of aging incident tickets and root cause analysis tickets (RCA)

Problem Manager

Confidential, Lansing, MI

Responsibilities:

  • Managed issues with third party vendors keeping Operations up and running
  • Diagnosed problems lowering call volume by 40%
  • Analyzed network outage trends across the United States to maximize network availability and minimize operational downtime

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