SUMMARY:

• I am a Project Manager professional and certified Scrum Product Owner with a background in web, infrastructure, software development, implementation and operations. Proficiency in implementing projects from conceptualization to production deployment, working closely with UX experts, front - end and back-end developers from understanding design concept, journey mapping with feedback from stakeholders all to way to managing tasks and leading to complete phase of projects. Strong analytical, leadership and communication skills, and comfortable managing multiple fast track projects, while always remaining flexible and nimble.

TECHNICAL SKILLS:

Project Management skill with experience in working on small and large projects implementing Waterfall, Agile and ITIL (certified for Level 1) methodologies based on ITIL and PMBOK standards. Past projects includes multi-million dollar projects, added 10% of company revenue. Expertise in creating project process related documents such as SOW, SLA, SRS and Change Requests. Strength in management of requirements, resources, risk, budget, communication and project execution. Past experience in web and software development/implementation/migration projects. Tools used OmniPlan, MS Project, Clarity/Open Workbench, BaseCamp, and JIRA.

Web/Software Development expertise in constructing web application architecture, translating requirements producing product prototypes, wireframes, and project deliverables.

Business System Requirement Analysis on ERP and SaaS model experience including specific software requirement analysis, data analysis, business requirement analysis, documentation/technical writing in Agile and RUP, and practiced CMMI methodology. Excellent interpersonal skills working with stakeholders and C-Level managers.

Direct work in various Content and Knowledge Management, CRM, LMS, Financial ERPs and E-Commerce implementation projects for clients with worldwide operations working with global remote team members.

Extensive hands: on experience with web development and object oriented programming with HTML/DHTML, ASP, VB, C#, JavaScript, CSS, JAVA, JSP, PHP, XML/XHTML, SQL/TSQL, PL/SQL.

Hands on experience with relational database management (MySQL, SQL Server).

Hands on experience with collaborative web and software development/content management tools: InterDev, Drupal, Sharepoint 2007/2010, Dreamweaver, Eclipse, Secure FTP/CRT, FrontPage, Homesite, MS Visual Studio, VB.Net, Visual FoxPro, Adobe Photoshop, Adobe InDesign, Adobe Illustrator, Adobe Premiere Pro.

Hands on experience with E: Commerce software packages such as Magento, Websphere, MS Dynamics, and ATG Commerce Suite and worked intensively on ATG Deployment, Performance tuning, Scenarios, Targeters and slots, Pipelines, Managing catalog, Pricing, Inventory, Facets, Search indexing, ATG CA setup/management. The experience working with ATG modules such as ATG Commerce, ATG Fulfillment, ATG CSC, ATG CA, ATG Search, ATG Personalization, and ATG Merchandising.

Hands on experience with server setup, maintenance and administration: IIS, DNS, AD, Apache, Windows Server, Linux, LAMP, J2EE, JBOSS. System performance testing tool using LoadRunner.

Experience with project management and requirement/business analysis tools Erwin, Rational Unified Process, Visio, OmniGraffle, Smartsheet, BaseCamp, MS Project and OmniPlan. Also with CMS, CRM tools in ATG E-Commerce Suite, Sharepoint, Peoplesoft, Salesforce, Vignette, Tridion, Drupal and Tririga.

PROFESSIONAL EXPERIENCE:

Executive Director

Confidential, Irvine, CA

• Lead development of mobile application, website and report development.
• Managed stakeholder expectations and business requirement analysis specifications.
• Managed project and animal abuse awareness program/campaign.
• Planned strategic direction and roadmap of organization.
• Visualized mobile application, laid out workflow and worked with development team to deployment.
• Managed system development life cycle and eventually sale of the mobile application.

IT Project Manager

Confidential, Columbia, MD

• Lead and contributed developing program or project scope statements, in consultation with applicable stakeholders.
• Worked with resource managers to drive the identification of the skills, duration and effort required for successful project execution.
• Collect, analyze and maintain forecast information (e.g., labor, hardware, software), using input from applicable sources.
• Established/apply quality objectives, criteria, standards and levels using appropriate quality management methods, with stakeholder input (e.g., key performance indicators, scope definition).
• Developed, communicated and implemented program / project risk / issue management plans and strategies (e.g., mitigation, avoidance, transfer, acceptance).
• Worked on multiple efforts on parallel timelines.
• Lead efforts in Operation Readiness in Data Migration Project, making sure compliance are met, applications setup are completed, servers are ready, integration and performance testing are successful.
• Managed system development life cycle to successfully complete automation on mailing operation, saving an 8-hour time in mailing process.
• Worked with application and network teams to implement mobile application.
• Implemented integration and managed Health Information Exchange (HIE) project for Optum Housecalls.
• Involved in early stage of migrating legacy system to Salesforce by identifying the deliverables in Salesforce.

Lead IT Project Manager

Confidential, Fairfield, CT

• Supported GE IT cloud initiative by working with application business owners and attended mandatory cloud trainings.
• Worked with technical teams in managing data migration from local server to the cloud.
• Built partnerships and worked with internal clients and vendors in managing the project’s objectives and oversee quality control throughout its life cycle.
• Managed system development life cycle with in-shore and off-shore application and report developers to deploy ad-hoc and continuous iterations based on concepts and functional requirements for GE’s Corporate Global Operations - Properties group.
• Created and managed project plans, work products and tasks associated with business analytics reporting, and integrations of proper ty management system (Tririga), lease accounting, general ledgers and account payable systems.
• Implemented Lease Accounting System integrating with Financial ERPs (Account Payable and General Ledger). Migrated Salesforce applications to cloud environment (except for most confidential pricing inventory).

Director of AMS/CES

Confidential

• Managed Netforum integration and upgrade projects.
• Managed system development life cycle in Netforum and Sharepoint enhancements and Salesforce daily operations.
• Directed the development team and continuous iteration of concepts and functional requirements for Association Management Systems (AMS) and Continuing Education Systems (CES). Worked in getting technical requirements, managed development, testing, UAT and deployments.
• Created and administrated project plans, work products and tasks associated with AMS and CES including to customizations, integration and upgrades.
• Managed budget for all development and integration related to AMS and CES.
• Vendor management and directed multiple contractors for tasks in managing the project’s objectives and oversee quality control throughout its life cycle.
• Implemented Membership Join and Renew, and CES Renew.