SUMMARY:

• 10+ years in Project Manager role
• 10+ years managing project schedules
• 6+ years in Program Manager role
• 8+ years in Waterfall development environment
• 8+ years in Agile development environment

PROFICIENCIES:

Frameworks & Methodologies: PMBOK, Waterfall, Agile, CMMI, COBIT QuickStart, ITIL, Malcolm Baldrige, XML

Applications & Tools: MS 365, Project (Online/Professional), Visio, Access, Changepoint, SharePoint, SAP, Webex, Skype, SQL Reports, Crystal Reports, Microsoft Power BI

On - Premise & SaaS Implementations: Cisco ACI, MS 365, Cisco Call Manager, SCCM, ABB e7 Strategist, AirWatch, Unisys Cobol Mainframe

Development Tools & Platforms: Apple Developer, Android Developer, .NET, HTML5, Java, SQL, PL/SQL, SaaS, On-Premise, Exchange, MS 365, GitHub, AWS

External Audits: CMMI Scampi A&B, Baker Tilly, COBIT

EXPERIENCE:

Confidential, Lansing, MI

Sr. Project Management/Program Consultant & Account Delivery Lead

Responsibilities:

• Assumed Infrastructure Program Manager role for Confidential IT department managing all resources and project prioritizations
• Developed a weekly infrastructure analytics dashboard for executive staff that is published weekly
• Developed an integrated schedule that tracks all IT infrastructure projects and identifies resource constraints in real time
• Took over three ‘critical status’ multi-million-dollar projects mid-flight, and completed to specification
• Managed the client-side activities for a 10 mile dark fiber ring installation from primary site to co-location
• Managed Phase I of $1M VDI Decommission Project (Coordinated migration of 140 users to stand alone workstations)
• Managed procurement and implementation of $600K SCCM Project to completion
• Supported the acquisition and implementation of Microsoft Project Online across organization
• Managed $750K ABB e7 Strategist Project to completion (Engineering/Economist platform for energy forecasting)
• Managed $1.5M Mobile Hardware Refresh Project to completion (Field technician hardware, connectivity, and proprietary software)
• Provided project management consulting for MS365 implementation, PMO creation, and DNS migration projects

Confidential, Lansing, MI

ITIL Service Transition Architect & Transition Program Manager

Responsibilities:

• Designed organizational process transition from Waterfall SDLC to ITIL Service Operations Frameworks
• Designed and implemented functional and technical Knowledge Transfer processes to ensure service continuity
• Coordinated Configuration Management, Transition Resource Management, and Implementation activities
• Coordinated, document, and baseline all Transition activities for Continuous Improvement purposes

Program Manager

Confidential

Responsibilities:

• Benchmarked Waterfall based project management activities across all Midwest projects
• Constructed a comprehensive project schedule template and incorporated into all Midwest project activities
• Managed project schedule portfolio (40+ projects that produced 150M+ revenue) and produced weekly reports for status and risk management
• Participated in quarterly SDLC audits and supported organizational changes/improvements
• Conducted process training and mentored new project managers
• Developed project documentation for multiple projects, i.e. Statements of Work, Project Management Plans, Configuration Management Plans, Project Work Plans, Resource Management Plans, Disaster Recovery Plans, Risk Management Plans

Confidential, Lansing, MI

Sr. Project Manager

Responsibilities:

• Managed Agile environment in ‘Product Owner’ capacity
• Designed logical data structure of a multi-tenant program
• Managed back-end development team and front-end application developers
• Recruited all resources for technical and business roles
• Managed all project management activities on multi-release project
• Coordinated technical and marketing milestones to maintain program stability
• Developed additional phase deployments to roll out new tools, capabilities, and market segments

Confidential, Rochester, MI

Project Manager

Responsibilities:

• Managed Agile environment in ‘Product Owner’ capacity
• Constructed and maintained project plans through the duration of the project
• Recruited and retained resources for development and business roles
• Mapped project data models of an interactive invoicing program
• Blended Agile and Waterfall methodologies to conduct best-practices development cycle
• Managed development, marketing, and financial vendors throughout the project life cycle
• Led JAD sessions, alpha and beta testing processes, and planning/budgeting meetings through the life of the project

Project Manager

Confidential

Responsibilities:

• Managed Agile environment in ‘Product Owner’ capacity
• Designed framework for GPS driven, tax-request system
• Developed budget, schedule and development objectives for product life-cycle using a mix of PMM and SCRUM development methodologies
• Parceled system into three release iterations over four year development life cycle
• Incorporated Confidential invoicing and accounting tools to maintain cross-platform client accounts
• Designed multiple UI management dashboards for unique user experience

Confidential, Flint, MI

Project Management Consultant

Responsibilities:

• Set up project management activities to manage major software implementation
• Created a project management plan, contingency plan, schedule, and communication repository for project management purposes
• Documented a self-management guide for the operations manager to continue logging progress of the program beyond implementation
• Audited a vendor contract and statement of work that itemized an enterprise software system implementation for the Mass Transit Authority in Flint, MI
• Identified vendor estimating errors that saved organization in excess of $15,000 in billing redundancies

Confidential, Detroit, MI

Product Manager

Responsibilities:

• Identified over 3000 non-profit and government organizations that offer support products/services to entrepreneurs in Michigan for free or discounted rates
• Classified over 26,000 resources within these organizations which are offered to businesses for free or discounted rates
• Worked with a development team to conceptualize and develop a web-based business resource matching system
• Audited U.S. Department of Commerce and its supporting offices/agencies to identify resource waste under-utilization
• Consulted with Michigan SMARTZONES, identifying valuable resources to add value to their individual clients
• Coached 20+ entrepreneurs and tech start-ups on business development, growth, and market penetration