Program Manager & Scrum Master Lead Resume
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SUMMARY:
- Skilled leader with over 20 years’ experience managing large scale complex projects and programs.
- Well versed in Waterfall and Agile development lifecycles, change, risk and issue management and have a strong track record of successful delivery.
- Program & Portfolio Management Budgeting & Financial Analysis Change Management
- Project Management Risk & Issue Management Process Improvement
- CBA & Business Case Development Portfolio, Program & Project Planning Analytics & Reporting
- Supervision & Management Collaborative/Flexible Style Variance & Trend Analysis
PROFESSIONAL EXPERIENCE:
Confidential
Program Manager & Scrum Master Lead
Responsibilities:
- Lead a team of Scrum Masters for one of the largest development teams in Confidential
- Successfully manage multiple Scrum teams at once producing high quality code
- Successfully ramped up distressed teams by increasing development velocity through Sprints and successful regular software deployments
- Conduct and manage a bi - weekly Scrum Master forum to align team members to best Scrum Master practices
- Portfolio alignment to company strategic goals, business case & CBA development, program development
- Roadmap development aligning scope with resource capacity and portfolio benefits
- PM resource management, relationship management at all levels from line workers to executive leadership
- Detailed financial management and forecasting
Confidential
Sr. IT Project Manager
Responsibilities:
- Complex, high profile migration of Catamaran clients to a single Prior Authorization platform
- Relationship management at all levels from line workers to executive leadership
- Migration roadmap development aligning capacity to software development & client expectations
- External client management & coordination
- High profile program developing a new clinical products management system for Confidential and Catamaran clients
- Successfully delivered application on schedule realizing millions in annual benefit
- Relationship management at all levels from line workers to executive leadership
- Roadmap development, change, risk & issue management
- PM resource management
- Financial forecasting & management
- IT Program Manager for a multi-year program creating a new internal application for MAC drug pricing
- High-level, company profile program with an expected annual benefit of over $15m
- Relationship management at all levels from line workers to executive leadership
- Roadmap development aligning scope with capacity and benefit expectations
- Successful detailed financial management and forecasting
- Managed all aspects of the project including program roadmap, requirements, analysis, solution, design, development QA testing, UAT, deployment & post implementation support
- Sr. IT Project Manager for a multi-phase electronic prescriptions process improvement effort (~$2m project)
- Managed all aspects of the project including initiation, requirements, analysis, solution, design, development QA, UAT, deployment & post implementation support
- Successfully completed project on-time, on-budget, on-scope, on-quality and on-benefit
- Functionality has reduced dispensing expenses, which will reduced costs by millions over the next few years
- Developed a project financial monitoring and forecasting tool, which is now being used by other PMs at Confidential
- High “Company” profile project that allows Confidential to offer a new service to its members
- Brought in to turn around a distressed significantly behind schedule effort and successfully delivered on time, on scope, on quality and on benefit
- Managed all aspects of the project including requirements, analysis, solution, design, development QA, UAT, deployment & post implementation support
- Successfully managed a full external audit with vendor Confidential
- Successfully managed the certification process with external vendor Surescripts
- Financial management & forecasting expertise
- Program & Project manager for various efforts from initiation to implementation & post go-live support managing from 1 to 13 projects at a time.
Confidential
Project Manager
Responsibilities:
- Pharmacy workflow software development for an enterprise information system through external vendor Confidential
- Training system development & execution for “Post Go Live” support
- Cutover task development, planning, deployment coordination, verification & lessons learned
- Extensive documentation, presentation & requirement gathering, business process improvement
Confidential
Consultant
Responsibilities:
- IT Project Manager: HR Software Development (Conversion from Waterfall to Agile SDLC) - HR Systems
- Infrastructure project - SQL Server Deployment (Installation - Waterfall)
- Infrastructure - Desktop & Laptop Refresh, WIFI & LAN upgrade, Data Server Installation/Upgrade
- Software development - Document Management System