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Program Manager & Scrum Master Lead Resume

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SUMMARY:

  • Skilled leader with over 20 years’ experience managing large scale complex projects and programs.
  • Well versed in Waterfall and Agile development lifecycles, change, risk and issue management and have a strong track record of successful delivery.
  • Program & Portfolio Management Budgeting & Financial Analysis Change Management
  • Project Management Risk & Issue Management Process Improvement
  • CBA & Business Case Development Portfolio, Program & Project Planning Analytics & Reporting
  • Supervision & Management Collaborative/Flexible Style Variance & Trend Analysis

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager & Scrum Master Lead

Responsibilities:

  • Lead a team of Scrum Masters for one of the largest development teams in Confidential
  • Successfully manage multiple Scrum teams at once producing high quality code
  • Successfully ramped up distressed teams by increasing development velocity through Sprints and successful regular software deployments
  • Conduct and manage a bi - weekly Scrum Master forum to align team members to best Scrum Master practices
  • Portfolio alignment to company strategic goals, business case & CBA development, program development
  • Roadmap development aligning scope with resource capacity and portfolio benefits
  • PM resource management, relationship management at all levels from line workers to executive leadership
  • Detailed financial management and forecasting

Confidential

Sr. IT Project Manager

Responsibilities:

  • Complex, high profile migration of Catamaran clients to a single Prior Authorization platform
  • Relationship management at all levels from line workers to executive leadership
  • Migration roadmap development aligning capacity to software development & client expectations
  • External client management & coordination
  • High profile program developing a new clinical products management system for Confidential and Catamaran clients
  • Successfully delivered application on schedule realizing millions in annual benefit
  • Relationship management at all levels from line workers to executive leadership
  • Roadmap development, change, risk & issue management
  • PM resource management
  • Financial forecasting & management
  • IT Program Manager for a multi-year program creating a new internal application for MAC drug pricing
  • High-level, company profile program with an expected annual benefit of over $15m
  • Relationship management at all levels from line workers to executive leadership
  • Roadmap development aligning scope with capacity and benefit expectations
  • Successful detailed financial management and forecasting
  • Managed all aspects of the project including program roadmap, requirements, analysis, solution, design, development QA testing, UAT, deployment & post implementation support
  • Sr. IT Project Manager for a multi-phase electronic prescriptions process improvement effort (~$2m project)
  • Managed all aspects of the project including initiation, requirements, analysis, solution, design, development QA, UAT, deployment & post implementation support
  • Successfully completed project on-time, on-budget, on-scope, on-quality and on-benefit
  • Functionality has reduced dispensing expenses, which will reduced costs by millions over the next few years
  • Developed a project financial monitoring and forecasting tool, which is now being used by other PMs at Confidential
  • High “Company” profile project that allows Confidential to offer a new service to its members
  • Brought in to turn around a distressed significantly behind schedule effort and successfully delivered on time, on scope, on quality and on benefit
  • Managed all aspects of the project including requirements, analysis, solution, design, development QA, UAT, deployment & post implementation support
  • Successfully managed a full external audit with vendor Confidential
  • Successfully managed the certification process with external vendor Surescripts
  • Financial management & forecasting expertise
  • Program & Project manager for various efforts from initiation to implementation & post go-live support managing from 1 to 13 projects at a time.

Confidential

Project Manager

Responsibilities:

  • Pharmacy workflow software development for an enterprise information system through external vendor Confidential
  • Training system development & execution for “Post Go Live” support
  • Cutover task development, planning, deployment coordination, verification & lessons learned
  • Extensive documentation, presentation & requirement gathering, business process improvement

Confidential

Consultant

Responsibilities:

  • IT Project Manager: HR Software Development (Conversion from Waterfall to Agile SDLC) - HR Systems
  • Infrastructure project - SQL Server Deployment (Installation - Waterfall)
  • Infrastructure - Desktop & Laptop Refresh, WIFI & LAN upgrade, Data Server Installation/Upgrade
  • Software development - Document Management System

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