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Senior Project Manager Resume

Chicago, IL

SUMMARY:

  • Capable, dynamic information technology senior program manager with hands - on project and program management experience across the multiple business domains. 18+ years of successful client delivery and history of overseeing multidisciplinary technical teams, serving at both client sites and offshore locations
  • Experienced leader, thought partner, and dedicated learner who has built and overseen various Data Integration, Data warehousing & Data governance solutions for multinational pharmaceutical & insurance clients. Built various key components of US Commercial patient care coordination ecosystem for world’s largest selling Bio-Pharma drug with $20B in annual sales
  • Worked with diversified technologies and performed variety of Management roles with hands on experience in technical and functional areas such as requirements capture & management, architecture & design oversight and end-to-end testing involving up to 10 internal & external applications in a release.
  • Extensively worked in in the areas of Data & Application Integration, Data Management & Operations, Data Governance & MDM, Data warehousing & BI for various fortune 500 organizations.

MANAGEMENT SKILLS

  • Successfully built Information Systems, managed and delivered complex projects (both in Traditional SDLC and Agile methodologies) with global implementation.
  • Adept at managing large distributed cross-functional/cross-cultural teams, Business stakeholders & vendors, delivering high-quality deliverables.
  • Closely involved in all aspects of project management covering all process groups and knowledge areas. Adept in the areas of Planning, Estimation, Communication Management, Change Management and handling/resolving different project issues as and when they arise.
  • Conducted Requirement & Design workshops, End-to-End Test results walkthrough sessions, WAR room meetings & Program level daily standups at various stages of the projects starting from Requirements phase thru go-live/smoke testing phases.
  • Provided weekly status reports to steering committee, stakeholders and user community. Provided direction to the development staff for technical efforts, proper documentation practices and testing methodologies
  • Managed various procurement activities such as exploring the vendors in the market and their capabilities for the organization’s need, evaluating the technologies available, finalizing the vendor, setting up Non-Disclosure Agreements, Supplier Evaluation, SOW/Contract etc.
  • Managed various Account/Operational activities such as Resource onboarding, Billing, invoice coordination etc. for ~ 20M portfolio. Built brand new teams of up to 20 resources, trained and coached them to become highly efficient.
  • Managed vendor relationships, SLAs and ensured timely delivery.

PROFESSIONAL EXPERIENCE

Senior Project Manager

Confidential, Chicago, IL

Responsibilities:

  • Successfully managed & delivered the large program that built an Omini-channel Enterprise CRM data store and integrated over 15 Customer facing upstream applications along with Data Warehouse & Data Lake for downstream Analytics & BI system consumption.
  • Managed a Web Services team of a TIBCO Architect, Developers, Data Integration Analysts & End to end testers to build over 150 real-time integrations, and a Data Warehouse development team of Sr. Architect, ETL Developers, Data Analysts & Testers to build various batch interfaces to onboard the data.
  • Spearheaded various data governance initiatives (enterprise data catalog, reconciliation dashboard, data lineage matrix etc.), serves as a subject matter expert for Patient Master MDM. Recommended and implemented various customizations to the mastering rules.
  • Working closely with Business stakeholders and cross functional teams & vendors, oversees the entire data life cycle from data generation to data integration/transformation, data storage, delivery and consumption for Patient Services division within US Commercial organization.
  • Manages various day to day activities related to data operations including identifying and resolving the issues with data in transit/data in rest/data in use, and executing various enhancements to serve strategic initiatives and ongoing Business needs.
  • Key Achievements -
  • Successfully managed the delivery of enhancing the current Data Integration platform (150+ integrations) and Enterprise CRM Data store in an aggressive project timeline for a Brand new Bio-pharma drug launch in April 2019.

Senior Technical Project Manager

Confidential, Chicago, IL

Responsibilities:

  • Managed the delivery and setup of real-world data warehouse and BI dashboards housing longitudinal patient data as a core component of Patient Care Ecosystem for world’s top selling $20B biologic drug that currently supports enterprise-wide business intelligence projects.
  • Developed the roadmap and managed the delivery of phase wise migration of data sets into Data Lake built in AWS environment. Possess excellent knowledge of Data Lake Architectures, organization of Layers, Tiers and zones, oversaw the end to end life cycle of data from intake to consumption in the Data Lake environment.
  • Incorporated diverse data sets including enrollments, opts, services, claims, and CRM and analyzed various 3 rd party pharma data sets for in corporation into data warehouse & Data Lake to harness insights into population health, data health assessment, demographics and service utilization.
  • Managed multi-disciplinary team of Architects, Developers, Analysts and Testers who worked in traditional Data Warehouse and Big data technologies.
  • Collaborated multiple internal (legal, privacy, purchasing etc.) and managed delivery from Vendors and 3 rd party data providers to onboard and integrate disparate pharmaceutical data sets into the data warehouse & data lake.
  • Key Achievements -
  • Completed the project on-time despite various interruptions & limited availability of Infrastructure resources due to separation activities (i.e. Company split).
  • Successfully on boarded and integrated Clickstream data from various internal and external websites into Data Warehouse to gain 360 o view of Patient data from online and offline sources.

Technical Project Manager

Confidential, Chicago, IL

Responsibilities:

  • Delivered a fully automated end-to-end call plan generation, reporting, and analytics solution using Java/Informatica/Teradata & QlickView. Incorporated various sales and marketing data sets including prescription, incentive competition and alignment data.
  • Managed 40-person multidisciplinary team consisting ETL Architect & QlikView Architects, Informatica, Teradata & QlickView developers, Data Analysts and Testers. Involved heavily in requirements, solution architecture, design and user acceptance testing.
  • Provided business leaders with new and applicable data insights using custom-built dashboard to understand effects of initiatives on final plan
  • Key Achievements -
  • Decreased five-month cycle time for a Call plan generation to five weeks through automation that provided Customer with a significant savings ($400K+/year).

Project Manager

Responsibilities:

  • Led the dedicated delivery of complex client initiative to replace legacy dual-pricing system with updated uniform system supporting client’s strategic pricing.
  • Provided full-service application enhancement, maintenance and product support for three e-commerce portals containing 400,000+ products by building a brand new 10-member support team and taking over the project in less than 3 months.
  • Built brand new team of 20 resources and managed the delivery from both Java/J2EE and mainframe streams for the pricing project.
  • Expanded 2 member team to 10-member support team for the portal support project.
  • Implemented ITIL methodology for the portal support project and provided 10% gain in productivity and resource optimization year-over-year
  • Reviewed project estimates and prepared the project plan, including deliverables and milestones

Programmer Analyst, Technical Project Lead, Project Manage

Confidential, Boston, MA

As part of the legacy modernization, led the successful delivery of a legacy compensation system redesign, which included setup of a new operational database, data migration, and setup of a data mart. Championed tool-based solutions throughout process. Assumed multiple roles, such as developer, project lead and project manager for multiple technology redesign and data migration projects.

  • Decreased development effort 75% through data migration automation from VSAM files and IMS data sets to DB2
  • Reduced manual hours 60% for 6000+ jobs by developing REXX-based tool and leveraging it to automatically generate scheduling components
  • Managed 13-member delivery team for the compensation engine and data migration modules

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