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Project Manager Resume

Bethesda, MD


  • Confidential has over 15 years of leadership experience in Program and Project Management implementing information technology (IT) applications development and conducting operations and maintenance of large and complex ­­systems.
  • She has in - depth expertise in IT management and systems engineering with 20+ years of experience in planning, analyzing and delivering multiple systems and services from conception to deployment and operational management.
  • She has collaborated closely with federal agencies, their business customers and cross-functional teams to manage government contracts and business needs.
  • She has been instrumental in developing long range plans and tactical details to balance cost, schedule, and performance.
  • She has successfully converted business goals into tangible systems, built long lasting client relationship and gained their trust and confidence.
  • She is a leader with strong technical background and possesses superb communication and negotiation skills. She is PMP and ITIL certified and holds OPM security clearance.
  • Confidential has served health information management.
  • She has managed contracts and projects covering application development, help desk services, problem management, and enterprise program management.


  • Organizational Leadership and governance
  • Technical and administrative performance of IT services
  • Project Management practices
  • PMBOK, Confidential, ANSI, IEEE, ITIL
  • SDLC Development and Integration
  • On-premise and Cloud environments
  • Staff and Vendor Management
  • Waterfall and Agile methodologies
  • Managing Cross-functional teams
  • Risk Management
  • Project & Resource Plans and allocations
  • Acquisition & Budget, Proposal Development


  • Management of federal contracts on system lifecycle development, operations & infrastructure and program management
  • Supervision, liaison, direction, and governance to diverse multi-disciplinary technical staff
  • Program and Project Control and Reporting, Contract and Account Management
  • Adept in Scrum Agile iterative methodology, Lean, RAD and RUP software development models
  • Proficiency in collaboration, document and process management (SharePoint, Windchill)
  • Configuration Management using IBM - Rational tool set (ClearCase, ClearQuest, Team Concert, Requirements Composer)
  • Azure Cloud network services, applications, data migration
  • Microsoft Office suite, JIRA, MS Project, Primavera
  • Open standards of Java, J2EE, XML, and Web Services, Oracle, PL/SQL, C++
  • Geographic Information System - ArcView, ArcIMS, MapInfo.


Confidential, Bethesda, MD

Project Manager


  • Plans and leads major long and short-range operational projects for System operations (Linux and Windows), enterprise systems, Cloud hosting, and virtualization solutions
  • Manages operational aspects of Continuous Integration/Continuous Deployment (CI/CD) of systems to automate release of software in a DevOps environment
  • Coordinates building of Azure Cloud Enterprise Architecture and infrastructure as Service environment
  • Assisted in establishing a Project Management Office (PMO) to manage, track and monitor projects, instituted agile methodology in a complex distributed environment
  • Interfaces and harmonizes cross-functional technical teams for project execution and operational changes (Dev/Ops, Architecture and Operations)
  • Instrumental in implementation of operational tools as BitBucket, Jenkins, Electric Flow, Chef, SolarWinds and manages through usage of JIRA, MS SharePoint, Project, Innotas, ServiceNow etc.
  • Conducts project planning meetings, scrum calls, sprint reviews, risk and issues to manage projects
  • Prepares reports on Project Status, Risk and Issues, performs internal reviews on processes and procedures.

Confidential, Baltimore, MD

Program Manager


  • Conducted all aspects of program management and supervised business impact analysis of Confidential models
  • Conducted Scrum calls, review, retrospectives; created WBS; developed and tracked project plans,
  • Conducted resource management, risk and issue management, facilitated action items, ensured adherence to quality standards
  • Provided leadership as the primary POC and served as a liaison with Federal client SMEs and Contracting Officer

Confidential, Washington, DC

Task/Project Manager


  • Overall operation and delivery of the Messaging Operations Services (MOS) servers providing 24/7 support
  • Providing Leadership as the primary POC and serving as a liaison with Federal government client to manage tasks, issues and problems (response, resolve, escalate and report)
  • Coordination, execution, and completion of infrastructure related projects; monitor, operate, and maintain servers
  • Reporting to and coordinating with the Federal Program Manager, Contracting Officer (CO, COR) and team members to provide insight into ongoing tasks, projects, and plans, analyzing and summarizing trends,
  • Assistive oversight to Tier I, II and III Operations tasks of user account management, server monitoring and maintenance, synchronization, message security, directory services, e-Discovery requests, vendor escalation etc.
  • Maintenance and local and remote monitoring of mail and application servers (100+) for all FAA regions and the hubs
  • Prepared contract reports, SLA reports, incident management matrices; conducted PM process training.

Confidential, Washington, DC

Program/Project Manager/Sr. Systems Engineer


  • Program management direction, control and support for enhancement and development of enterprise systems (SDLC), operations and maintenance (O&M) and process improvement contracts
  • Supported Program Management Office (PMO) by creating and guiding to project documents and adhering to Project Management& Accountability System (PMAS) and CMII principles
  • Managed geographically dispersed teams, coordinated with business and technical stakeholders, maintained project schedules, vendors, finances, risks and issues among cross functional teams
  • Administered contract management with COs, sub-contractors;
  • Recruited, on-boarded, and managed resources at various levels
  • Assisted in building enterprise architecture for ‘system of systems’ supporting Veterans Health (VHIT)
  • Planned, coordinated and assisted in implementing Disaster Recovery System and Continuity of Operations
  • Participated in business development and prepared sections of Technical capabilities for RFP responses
  • Co-ordinated and developed templates for project management artifacts like Operational and Maintenance Plan (O&M), Service Level Agreements (SLA), Change Control Plans and Risk Management Plans.
  • Developed and implemented Risk Management and Change Control Process, created Boards at the Portfolio level
  • Managed risks and issues at portfolio, program, and project levels.

Confidential, Washington, DC

Project Manager/Solution Lead


  • Implemented Primavera (Oracle based COTS product) for Project Scheduling and Earned Value Management ($39 M)
  • Assisted in the acquisition process starting with business requirements, market research and vendor selection
  • Installed, configured, balanced and built schema for Enterprise Project Structure (EPS) hierarchy Work Breakdown Structure (WBS) for deployment of Primavera
  • Provided program management and Earned Value Management support for multiple projects ($100 million+) under Exploration Systems Research & Technology (ESR&T)
  • Managed and implemented a web-based application for Prometheus Programmatic Environmental Impact Statement
  • Implemented a full SDLC on ESMD web pages integration: Elucidated requirements and use cases, designed system, integrated Java builds with XML scripts, managed all levels of testing, and deployed at the Marshall Space Center.
  • Developed Requirements Management Plan, Configuration Management Plan and related artifacts for the Integrated Collaborative Environment (ICE), Chief Information Office and ESMD.
  • Implemented and customized Windchill, a web-based COTS product used for process and document management.

Confidential, Upper Marlboro, MD

Project Manager/System Analyst


  • Managed a team of programmers and testers for quality management (data verification, validation, and error correction) under Data Access and Dissemination Systems (DADS) program.
  • Managed a project using 40+ resources to correct anomalies of the national Master Address File.
  • Supervised Arc Info based products (COTS Geographic Information System) using Arc Internet Map server and Oracle.
  • Worked extensively using Census GIS data - Topologically Integrated Geographic Encoding and Referencing System (TIGER) and Master Address File (MAF).
  • Team Lead for planning and designing QA and QC procedures Data Access and Dissemination System (DADS), 2000 Census.
  • Spearheaded and designed a reporting system on QC for MAF-TIGER Accuracy Improvement Project (MTAIP).
  • Verified prototypes and analyzed data for TIGER accuracy and relationships in MTAIP and TIGER Web.
  • Coordinated development of an application (Oracle/Java) for supporting TIGER corrections
  • Prepared proposal response on design and automation of Census field data collection assisted with acquisition process.

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