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Sr. Program Manager Resume

Chicago, IL

PROFESSIONAL SUMMARY:

  • Delivering efficiency and business growth
  • Project Management Program Management Practice Management Data Architecture Profit and Loss Management Business Intelligence Big Data Management Software Development Lifecycle Methodologies Personnel Management Territory Management
  • Subject Matter Expert: Big Data, Business Intelligence, Data Warehouse, CPG, Retail and Supply Chain
  • Accomplished hands on manager with extensive experience in leading database, data warehouse, business intelligence, big data implementation and architecture projects
  • Proven hands on and management experience in managing database, data warehouse, “big data” implementation and architecture projects
  • Ability to work with business and technical staff
  • Consulting background, with proven experience to design, implement and deliver enterprise software solutions
  • Strong organizational skills with an ability to manage competing client demands
  • Ability to interact and communicate with Director - and/or CxO level personnel
  • Excellent communications and interpersonal skills
  • Expertise in Big Data Modeling and Architecture, Requirements and Design, Risk and Issue tracking, Cost Control
  • Expertise in all levels of major project engagements, including multi-million dollar budgeting, cost controls, resource allocation, requirements identification, technical analysis and job scheduling.
  • Detail oriented with excellent multi: tasking skills, strong interpersonal and communication abilities and capable in independent operations and team dynamics.

TECHNICAL SKILLS:

Software: Apache Hadoop, Open Source, Microsoft Office Suite and Project, Oracle Financial, Oracle HR/Payroll, AIM, Project Workbench and MicroStrategy CRM, Confidential LiveLink, Content Server, Records Management, and Document Management.

Databases: CDH-Hadoop, Confidential, MS SQL Server, Oracle 8/8i, Tandem, Sybase, Sybase SQL Server, MicroStrategy, IBM DB2.

Technologies: Business Intelligence, Apache Hadoop, Data Modeling, Data Warehousing, Metadata Management, OLAP and ROLAP.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. PROGRAM MANAGER

Responsibilities:

  • Responsible for the managing multiple client software implementations.
  • Performed as program manager for service engagements and manage project staff. Ensure successful project completion.
  • Manage large implementations of Price Optimization software (SaaS)
  • Travel to client sites to manage software implementations
  • Serve as Scrum Master on Agile implementations

Confidential, Chicago, IL

Managing Consultant

Responsibilities:

  • Professional Service consulting with a wide variety of business platforms and application utilizing Big Data and Business Intelligence software.
  • Big Data, Hadoop, Data Warehouse, Demand Signal Repositories, POS System, Business Intelligence applications and systems, Program Management, Business Development, Business Analyst, Project Management, Engagement Management, Enterprise Software, Data Modeling

Confidential, Chicago, IL

ENGAGEMENT MANAGER

Responsibilities:

  • Responsible for the developing of a business solution to meet client’s big data needs and then take the solution from pre-sales to delivery.
  • Develop big data roadmap strategy for clients.
  • Performed as project lead/manager for service engagements and manage project staff.
  • Ensure successful project completion.
  • Coordinated with sales team on proposal generation, key account management, customer interaction, staff mentoring, and overall business development of clients as part of a sales team with key focus in delivering big data solutions based on Apache Hadoop.
  • Improve services revenue through new license clients and expanding sales of services within existing client accounts.
  • Provide Big data/Hadoop architecture and solution designs.

Confidential, Dayton, OH

ENGAGEMENT PARTNER

Responsibilities:

  • Responsible for the architecture of a business solution to meet client’s needs and then take the solution from pre-sales to delivery.
  • Develop big data/data warehouse strategy for clients.
  • Perform as project lead/manager for service engagements and manage project staff.
  • Ensure successful project completion.
  • Assisted sales team providing proposal generation, key account administration, customer service, staff training, and client business development as well as profit and loss management.
  • Performed contract negotiation and administration.
  • Provided Subject Matter Expertise on Data Warehouse Design and Big Data Architecture

Confidential

DIRECTOR, Services

Responsibilities:

  • Engaged with customers to determine client needs and establish clear deliverables, roles, dependencies, resource requirements, and change management for projects.
  • Assisted Sales team to generate service opportunities for new software clients as well as selling additional service engagements in Western Canada.
  • Coordinated creation of proposals, managed key accounts, interacted with customers, mentored staff and facilitated business development.

CLIENT DELIVERY MANAGER

Confidential, Washington, DC

Responsibilities:

  • Managed the implementation of Confidential software.
  • Worked with sales team on proposal generation, key account administration customer service, business development and personnel mentoring.
  • Determined client needs and established clear deliverables, roles, dependencies, resource requirements, and change management for projects.

Confidential, Oak Brook, IL

ENGAGEMENT MANAGER

Responsibilities:

  • Engaged with clients to determine requirements for corporate performance management (CPM) software including generating proposals and managing accounts.
  • Established project parameters and requirements and assisted sales team with software license sales.

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