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Senior Scrum Master Resume

SUMMARY

Experienced Certified Scrum Master and Agile Coach skilled in helping multiple teams improve agility in the application of various frameworks such as Scrum, Kanban, Nexus, and SAFe. Provides effective facilitation, leadership, and coaching to support an organization and its self - organizing teams achieve sustainable delivery of successful, high quality, and valuable integrated software solutions. Highly accomplished and technically sophisticated with a proven track record aligning technical solutions with business needs. Adept at cultivating relationships across all business areas.

PROFESSIONAL EXPERIENCE

Confidential

Senior Scrum Master / Agile Coach

Responsibilities:

Senior Scrum Master and Agile Coach for multiple Product Teams and Project Lead of Architecture and Kanban teams whose success depend on efficient development at a sustainable pace. Key aspects of these roles include serving as a leader to the development teams and providing mentorship, coaching and training of entry level Scrum Masters. Maintaining and reporting on metrics that provide visibility to stakeholders on team-level progress/quality and reporting at the executive level are also integral. Building a solid Agile foundation in support of a scaled Agile framework to ensure cross-team coordination, collaboration, and integration success has been a major achievement, along with, strategic application of Agile methods within the organization. Additionally, serve as Site Administrator for JIRA and Confluence and manage integrations with Confidential, MS Teams, Bit Bucket and other Agile development tools.

Confidential

Scrum Master / Implementation Manager

Responsibilities:

Scrum Master - Scrum Master for Core Products, Supply Chain, and Implementation Teams. Planned and facilitated team level ceremonies, collaboration with product management to drive the definition and refinement of the team backlogs, provide leadership, direction, and coaching to the team(s), Ensured cross-team coordination and collaboration, removed impediments for the team(s), Maintained and reported on metrics that provided visibility to stakeholders on team-level progress and quality, Responsible for managing dependencies between the scrum team(s) and third parties. Release Management, Deployment Planning, and Road Map Planning were also responsibilities of this role.

Implementation Manager - Responsible for various successful custom client implementations by planning, leading, organizing, and motivating agile teams to achieve a high level of performance and quality in delivering projects that provide exceptional business value to clients. Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings with clients; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects. Managing customer expectations for project deliverables and managing stakeholder communications. Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices.

Confidential

Senior Business Analyst / Scrum Master / Project Manager

Responsibilities:

Senior Business Analyst -Requirements gathering, development of use cases and workflows, Service Oriented Architecture (SOA) diagramming, corporate presentations, communication with Executives across organizations and managing steering committees were regular responsibilities.

Scrum Master -Responsibilities included but were not limited to: Leading Agile development and Scrum teams, organization and facilitation of all Scrum activities, managing product and release backlogs of work, solving impediments, educating and coaching the organization to achieve transparency across teams and shaping groups into high performance business driven development teams were key successes in this role. Tracking metrics, reporting, road map management, and PMO responsibilities were also regular functions of this position.

Project Manager - Led multiple projects within the engineering department for mobile application development. Project Manager for Business Intelligence, Continuous Improvement, and 3rd party partnership work with confidential.

Confidential - San Diego, CA

Web Portal Business Analyst/SharePoint Administrator

This contract position involves the management and planning of projects within the client’s portal teams. Key responsibilities include but are not limited to: Evaluation of software systems for best fit, collection of business system requirements; working with software architects to create of all related artifacts, authoring training guides and provision of training; coordination and development of test plans and scripts; validation and management of user acceptance testing; and traceability within web application projects including internet, portal, and line of business applications. SharePoint Administration and Management of existing collaboration environments and the planning of future development were also primary responsibilities.

Confidential, Washington DC

Sr. Principal Business Analyst / Project & Training Manager

Responsibilities:

Leading groups of functional leaders in defining needs, influencing technical solutions, providing testing and QA support and identifying issues and constraints. Mentored Junior Analysts, Technical Writers, and Quality Assurance team. Directed senior developers in the creation of goals, development phased planning, and strategic design initiatives and assisted executive staff with writing of major contract proposals. Training projects included the development of all electronic learning management training modules, producing over 40 interactive software demonstrations and live video training of hardware and newly developed software applications.

Confidential, Falls Church, VA

Senior Program Analyst

Responsibilities:

Played key role in development and support of legacy financial tools and system integration for confidential that required an active security clearance. Led 15-member team of engineers engaged in multi-year projects. Interfaced with external project contributors and vendors. Delivered technical support to ensure effective operation of systems, applications, and databases; assisted and trained 100+ users on proprietary applications. Directly supported executive leadership supporting contracting efforts. Leveraged broad experience in integration software, cross-functional collaboration, contracting, product development, and other critical business areas.

Confidential - Fairfax, VA

Senior Operations Analyst

Responsibilities:

Initiated and managed various projects designed to improve overall operations and support to clients. Collaborated closely with global technical, legal, sales, and other teams to establish priorities and requirements. Responded to escalated issues and facilitated resolution to consistently deliver on client expectations. Worked with legal teams regarding contract management, licensing, responsibilities, and risk management, product exhibits, maintenance terms, and scope, as well as, alignment with cofidential regulations. Software key generation, product shipment, and download site creation to ensure license revenue recognition. Held full responsibility for managing central database application, including access control, change management, data entry, modeling, testing, data quality / data management, upgrades, and performance improvement.

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