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Scrum Master Resume

San Antonio, TX

PROFESSIONAL SUMMARY:

  • IT Professional with 11 years of experience in Certified Scrum Master(CSM), Project Management, Customer Consultation, SAP projects delivery, Quality Assurance, Team collaboration and Entrepreneurial and adaptable.
  • Motivated and Collaborative with expertise in driving the adoption and enforcement of Scrum rules, removing impediments and fostering self - management
  • Excels at identifying opportunities for the continuous improvement of the process and add-value to the project by coaching the cross-functional teams with Agile best practices
  • Experience in coordinating with the stakeholders and technical teams to ensure the team’s adoption to Agile
  • Demonstrate strong team player and interpersonal skills with the ability to build relationships across organizational levels and effectively deal with a team comprised of both local team members, near-shore and off-shore team members
  • Good knowledge on the Burn Down charts, Sprint planning, User Story pointing, User Story Splitting and the PI planning’s.

TECHNICAL SKILLS:

Software Methodologies: Agile (SCRUM), Waterfall Model, ITIL

Databases: Microsoft SQL Server (Basics)

Business Modeling tools: MS Visio

Requirements Management: Rational Team Concert (RTC)

Software, PPM &BI Tools: Rational Team Concert (RTC), SAP, JD Edwards (Oracle), Screen Builder AdminTool

MS Office: MS Excel, PowerPoint, Word, MS Project Management

MS Office: MS Excel, PowerPoint, Word, MS Project Management

Code Analysis: Java Basics

Skills: Client Relationship Management, IT Project/Product Management, IT Process Management, People Management, Strong leader/motivator, Excellent communicator, Team Trainer, Responsible, Proactive, Dynamic, Positive, Self-Motivated, Organized, Analytical Ability, Negotiation capacity, Results Oriented, Team Work.

PROFESSIONAL EXPERIENCE:

Confidential, San Antonio, TX

Scrum Master

Responsibilities:

  • Agile Methodology
  • Organize and Conduct Agile Ceremonies (Stand Up, Iteration Planning, Retrospective, Grooming Backlog, Demo Sponsor Meetings)
  • Being Scrum Master of three teams at the same time.
  • Manage Iteration / Sprint Planning and execution which includes the management progress and provide status and visibility.
  • Ensure high throughput of development teams by identifying potential issues and roadblocks and working on preventing or eliminating them.
  • Partner with Product Management to achieve Project objectives
  • Work with Development Product Owner and Dev Team to plan ahead and ensure product backlog is prioritized, groomed and has sufficient detail, so that it is ready to be worked on by Scrum Team to avoid any downtime, ambiguity or rework.
  • Facilitate issue resolution to the team.
  • Facilitate Sprint review meeting and helped the team to revise Definition of Done whenever needed.
  • Track responsibility of delivery and management of the tasks.
  • Update Agile tracking systems to provide transparent status.
  • Work with Product Owner to prioritize Epics, Features and User Stories in PI planning’s.
  • Support the team in understanding the agile concepts and the agile practices to improve the team’s delivery.
  • Provide support for User Acceptance Testing with UAT cases and resolving any issues with the users and performed UAT.
  • Big Room Planning Event very active participation
  • Stories and Description Creation with Agile Format helping Developing Product Owner and Tech Leader and Dev Team
  • Project Management
  • Budget Management
  • Lead by example
  • Customer Service
  • Manage day-to-day project activities and coordinate tasks with other teams
  • Create and maintain burn downs, velocity projections and project forecasts in order to create project visibility and enable timely project adjustments.
  • Facilitator among team members
  • Searching for improvement

Environment: RTC, MS Word, MS Power Point, MS Excel, MS Project Management.

Confidential

Functional Analyst

Responsibilities:

  • Agile Methodology
  • Code Analysis
  • Stories and Description Creation with Agile Format.
  • Working on Stories in RTC.
  • Daily Stand Ups Meetings
  • Retrospective Meetings
  • Iteration Planning Meetings.
  • Stories Analysis
  • Project Analysis (Mobile functionality)
  • Customer Service
  • Team Work
  • Information Process Research
  • Searching for improvement
  • Program Increment Planning

Environment: RTC, MS Word, MS Power Point, MS Excel, MS Project Management, MS Visio, SQL, Java Basics (Oracle)

Confidential

Business Analyst

Responsibilities:

  • Process Mapping
  • Configure Rules, Formulas in Admin Tool
  • Make Changes in Screen Builder
  • Test the Changes
  • SQL activities
  • C sharp basics activities
  • Review Mortgage Process of a USA Bank
  • Follow Agile Process (Project Management)
  • Plan
  • Organize
  • Control
  • Monitoring
  • Participate in the Business Application Support (BAS)
  • Review of Production Defects
  • Solution Defect planning.
  • Manage Mortgage Critical Documents
  • Changes
  • Improvements
  • Mapping
  • Control

Environment: RTC, MS Word, MS Power Point, MS Excel, MS Project Management, MS Visio, Admin Tool, Screen Builder, C sharp

Confidential

Business Analyst

Responsibilities:

  • Review and remapping Procurement to Pay Process Workshop
  • Administration or Master of Suppliers
  • Material Master Record
  • No stock Materials and Services Requisition
  • MRP Material Requirements Planning
  • Creating Purchase Order
  • Creation and Change Material & Services Agreements
  • Materials and Services Receipt
  • Returns to Supplier
  • Returns to Warehouse
  • Material External Repair
  • Inventory Administration
  • Review and remapping Payment Process Workshop
  • Workshop Business Process Management Facilitator (Rapid City). Analysis involved the following topics:
  • Creation of Bill Of Materials
  • Process SAP Material Low
  • MRP
  • Purchase Requisition Process
  • P2P (Purchase Order to invoice receipt)
  • Refurbishment
  • Receive Not Voucher
  • IGOE diagram

Environment: MS Word, MS Power Point, MS Excel, MS Project Management, MS Visio, SAP

Confidential

System Analyst

Responsibilities:

  • Maximum and Minimum Control (Visual and Electronic Aids)
  • Material Requirements Planning
  • Bidding Process
  • Negotiation with Suppliers
  • Order Requisition
  • Purchase Orders
  • Monitoring the Purchase Order
  • Receipt of Materials and Services
  • Control of Documents
  • Bidding Process
  • Negotiation with Suppliers
  • Order Requisition
  • Purchase Orders
  • Monitoring the Purchase Order
  • Receipt of Materials and Services
  • Control of Documents
  • Monitoring the Suppliers Payment
  • Documents Control
  • Suppliers Contracts Management
  • Presentations, recommendations and updates provided regularly to the project executives
  • Business Process Monitoring Alerts in SAP.
  • Call Audits.
  • Customer Satisfaction improvements.
  • Customer Satisfaction survey .
  • Data Analysis of Satisfaction survey´s results .
  • Negotiation of Service Level Agreements (SLA's) between IT and internal clients.
  • Establish service level agreement between IT and internal clients.
  • Measurement and Analysis of Service Level Objectives (SLO 's).
  • Propose ideas for Improving IT service derived from analysis of SLO 's.
  • Workshop GCC Business Process Management Logistics Concrete writer.
  • Sales and Production Budget. (SIE)
  • Critical commercial document processing time studies.
  • CMDB Management.
  • ERP’s Administrative Control.
  • Internal and External 5’s Audit.
  • Inventory Administration.
  • Budgetary Control.
  • Continuous Improvement.
  • Metrics definition.
  • Petty Cash Management (ERP project).
  • Supplier´s Contract Management.
  • Information Technology Policies Management.
  • Personal Supervision (interns)
  • Implementation of one-piece flow and pull system at the shop floor.
  • Set In Process Kanban (IPK) according to forecast.
  • Reduce waste throughout the shop floor using lean manufacturing tools (Tack Time, IPK, Value Stream Mapping, Throughput time, OPF).
  • Categorization of operations (Non-value added activities, Value Added activities).
  • Time studies for production lines.

Environment: MS Word, MS Power Point, MS Excel, MS Project Management, MS Visio, JDEdwards, Oracle, SAP

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