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Product Manager /scrum Master Resume

Alpharetta, GA


  • Savvy Project Management and HR Professional with 10+ years leading and supporting successful project teams across multiple platforms.
  • Technical background guides management of projects in Business and
  • IT Enterprises, all while creating positive business relationships and driving home deliverables.
  • Proven ability to manage concurrent projects and required tasks at various stages of completion.
  • Seeking new Opportunities to lead and support programs and projects as a Lead or Senior Project Manager.


  • Collaborates with all project stakeholders to determine overall impact to scope, time & cost
  • Collection of all project requirements and creation of associated documentation
  • Defines multi-phase modifications and enhancements for tracking of high-level deliverables
  • Coordinates implementation of all MDFs/IDFs, Cat-6 data, POS, cameras, card-access, fiber, telecom and intrusion for overall security of new construction and renovated areas
  • Mitigates any network/power outages that may affect the site, head-ends or local users
  • Validation of all IT-related tasks and issues; tracking and minimizing risks to the critical path


  • Facilitated high-profile weekly project team meetings with management, developers, district cabinet members and software vendors resulting in real-time project status updates
  • Experience in working with A/E, GC and subs in design & construction, influencing from requirements, design development, and administration through acceptance and close-out
  • Demonstrated work-flow process for streamlined communications between IT, Operations and vendors resulting in enhanced project planning and a more accurate project schedule
  • Engaging and professional procurement, vendor and resource management provided
  • Promotes teamwork and fairness for all project team members while continuously moving the project along the timeline; resulting in on-time completion of major milestones
  • Breakdown (WBS) of requirements for clarity of work for individual project team members
  • Provides direction and identifies team member roles resulting in project organization
  • Cultivation of team-work and sense of ownership with over 200+ district stakeholders
  • Guides project teams & vendors; contributing leadership spirit, motivation & positive morale
  • Problem-solving & conflict management provided to all team members and stakeholders
  • Objective, organized, clear and concise communications provided consistently


  • MS Office 365, Project, SharePoint, Visio, PWA
  • JIRA, Confluence, BMC, Footprints, SAP ERP
  • Cloud-based Sol’n Mgmt
  • Effective Communicator
  • Agile/Analytical Thinker
  • Engaging Facilitator
  • Self-motivated Initiator
  • Firm Negotiator
  • Solid Decision Making
  • Timely Project Scheduling
  • Resource Planning
  • Driven Process Improvements
  • Detailed Requirements Gathering


Confidential, Alpharetta, GA

Product Manager /Scrum Master


  • Develops and manages project documents, communications, schedules and timelines
  • Tracking of product development tasks and work - flows using Jira, MS Teams and Slack
  • Leads weekly Product Group stand-ups and manages project/product backlog
  • Use of Smartsheets, Confluence, Jira, SharePoint and Slack for team management
  • Works collaboratively with IT, Product teams and Stakeholders to ensure all project deliverables and milestones are timely met

Confidential, Atlanta, GA

Sr. IT Project Manager


  • Approval of project charters and tollgate presentations for the Portfolio Committee
  • Successful collection of technology requirements provided by the Service Owner
  • Development of Project Management Plans and associated subsidiary documents
  • Assessment of Service Management Plans and Use Cases to create Project Charter
  • Initiate Kick-Off of project’s Technology Design Phases and Tollgates

Confidential, Stone Mountain, GA

IT Project Manager/Liaison


  • Spearheaded effectively with Enterprise, Telecom, Support & Instructional departments
  • Managed concurrent project budgets for new Construction, Software, and Hardware implementations over $1 mil while coordinating with multiple cross-functional teams
  • Collaborated all efforts with a diverse range of project team members including Business Analysts, Developers, Technical Analysts, Architects, Engineers, Technicians & Subs
  • Direct working knowledge in Data Centers, Low-voltage, Telecom, Mobile/Wireless & POS
  • Creation and use of RFI, RFQ, RFP and the Bidding & Solicitation process for vendors
  • Execution of all budgetary, billing, and financial management activities per project
  • Additional tasks include vendor quotes, validation of invoices, create service/work orders, cost centers and budget reconciliation

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