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Scrum Master Resume

Boca Raton, FloridA


A PSM, PSPO associate with an Engineering Degree (Hons) in Electronics & Communication with over 11+ years of diverse experience in IT industry. I have worked across locations in India and other geographies as Scrum Master, Technical Project & Quality Assurance manager, Data analyst & lead developer during these years across industry verticals/domains in a multi - vendor environment with Fortune 500 companies.


  • Software Professional with in-depth experience of all phases of SDLC from initial conceptualization through implementation & support in both waterfall & Agile environments
  • Technical Project Manager/Scrum Master experience leading medium sized teams spread across multiple time zones and countries in an offshore development model, achieving key milestones & execution of delivery on time & budget applying agile project management concepts as per industry standards. Certified Scrum Master (PSM I & PSPO I certified by scrum.org) with demonstrated experience driving agile product development, maturity in guiding the team & organization in using Scrum principles diligently, practice of agile project management using JIRA
  • Rich Experience in Data Warehousing & strong understanding of Data Integrations, ETL concepts, Data Quality Management, Cloud DW (Snowflake)
  • Data Analyst experience creating business requirements, working with huge volumes of data, analyzing record sets for Data Quality, Data Validation / Metrics using SQL with an exposure to data modelling
  • QA Manager having hands on experience creating Functional Specifications, Mapping Documents, Traceability matrix, Test Plans, Test Strategy, Test Scripts and Test Metrics/Status Reports and use of hp Quality Center ALM
  • Development experience in Mainframe, Teradata with self-learning approach of CI/CD tools like git, svn
  • Business domain experience of Retail, Hi-Tech, Banking & Financial Services industry
  • Strong interpersonal, communication and analytical skills
  • Have a Strong appetite to learn and adapt to the ever-evolving technological landscape and challenges in the industry


  • Project Management
  • Scrum principles
  • Product Management
  • Quality Assurance
  • Data Warehousing
  • IT Service Management (ITSM)


Database: Teradata, Snowflake, AWS S3, Mainframe IMS DB, Oracle, MS SQL Server

Programming: COBOL, JCL, Unix, SQL, Snow SQL

Tools: JIRA, hp Quality Center ALM, IBM Infosphere IGC, Erwin Data Modeler, WinSCP,Teradata SQL Assistant, IBM Infosphere DataStage (Director & Designer), ESP Scheduler (Event & Director), Snowflake, EasyTrieve, FILE-AID Remedy, CyberArk, Confluence, Clarity, Hp PPM, Team Track, ServiceNow, Cimera, MS Project, SharePoint


Confidential, Boca Raton, Florida

Scrum Master


  • Managing Cloud Modernization project in an agile environment with a team size of approx. 12 developers
  • Assist the team in using the right process for creating successful target and establishing scrum principles
  • Help product owner to make product backlogs in good shape and make them ready for next sprint
  • Develop and Maintain professional relationship with all project sponsors/vendors
  • Create and present communication plans, manage resource allocations, assess impact of changes, possible risks
  • Maintain Project JIRA board to track project progress and remove any impediments
  • Arrange daily stand-ups, sprint planning, sprint demo and retrospective meetings; determine workload for 2 weeks and lead discussions on any impediments
  • Present project status reports to senior management on a regular basis
  • Review contracts, SOW documents with third party vendors and carry out frequent checkpoints to verify the quality of vendor deliverables

Technologies/Tools used: Teradata, Snowflake, AWS S3, JIRA, DataStage, ESP, CyberArk, Team Track, PPM, SharePoint

Confidential, Bentonville, AR

Data Analyst


  • Work with business teams to interpret data requirements for their projects and prepare business requirements document
  • Identify ways to bring in the desired data to the target system for their use
  • Translate the business requirements for technical teams by creating and maintaining data mapping & functional requirements document
  • Define new data collection and analysis processes to support the organization’s strategy of establishing Data Lake
  • Collaborate with Confidential DA’s for effective data modelling, data mapping and data analysis
  • Communicate with external vendors for any third-party source data and facilitate access and ways to ingest data
  • Verify and address any data quality issues post ingestion
  • Responsible for extraction of data from Teradata Warehouse for business teams to visualize reports
  • Monitor weekly backups of data extraction
  • Design and create new Teradata tables, participating in reviews with peer DAs and solution architects

Technologies/Tools used: Teradata, UNIX, IBM IGC, Mainframe, Confluence, JIRA


Test Environment Manager (Project Manager)


  • Planned, delivered and supported the test environments across multiple projects
  • Created short term plans to deliver environments to support sprint-based development
  • Monitored and tracked the uptime of test environments
  • Provided support for test environments and resolved issues within the defined SLAs
  • Developed & measured KPIs to track efficiency of test environments
  • Provided estimates for onboarding of new projects to test environments
  • Co-ordinated the activities of release engineers to automate the set up and configuration of test environments
  • Co-ordinated with infrastructure, network and DBA teams to spin up the VMs when required for setting up of environments
  • Analyzed the dependencies between projects on usage of test environments and worked out strategy for reuse of environments considering the level of impact between projects for effective utilization
  • Proficient in using customized Cimera configuration management tool

Technologies/Tools used: QC ALM, Cimera, Remedy, MS Project


Project Manager


  • Accountable for the delivery of cross functional data migration projects for Confidential and Microsoft
  • Responsible for negotiating project scope and schedule while managing stakeholder satisfaction
  • Gather project requirements and ensure these are met throughout the SDLC phase of the project
  • Plan, document and track the project schedule as per the baseline; Escalate and apply change request if scope, cost or effort changes are identified. Review effort estimation of all approved change requests.
  • Monitor day to day implementation of project tasks, prepare alternate plans for spill over
  • Prepare and present the weekly & monthly status reports to Program Manager
  • Identify risks and prepare risk mitigation plans. Manage Risks, Issues, Assumptions and Dependencies
  • Continuously monitor quality as per customer standards and plan for various code reviews
  • Plan resources depending on the milestones, interview and select resources for the project and ensure proper utilization of the project resources

Technologies/Tools used: QC ALM, ServiceNow, Remedy, MS Project, Oracle, MS SQL Server


QA Manager/Test Manager


  • Created & conducted the framework of manual testing for Online Accounting Software & Solutions program
  • Successfully coordinated with concept leads, developers for test planning and execution across several platforms like Accounting engine, SAP and OBIEE
  • Conducted User Acceptance Tests with business users and reduced the defects identified at UAT
  • Supported performance testing at system level
  • Key member of team by streamlining the testing process
  • Managed KANBAN mode of agile testing in Confidential program
  • Liaison between offshore team & developers for defect resolution
  • Compiling test metrics for management
  • Identified the test approaches that optimize the delivery schedule
  • Total management of Defect reporting and test Execution status for all phases /cycles in testing.
  • Devised & coordinated the functional framework for test automation of regression test suites with test developer

Technologies/Tools used: QC ALM, Oracle


Mainframe Developer


  • Gathered business requirements and prepared high level & low-level design documents
  • Developed and implemented the applications as part of several acquisitions/conversion programs
  • Prepared & Executed Test Plans, Test cases at Unit, Component & System Integration level
  • Conducted Dress Rehearsals and provided support during implementation & postproduction support
  • Lead critical conversion projects right from analysis phase to post-implementation support for Deposits division
  • Co-ordinated with the offshore team and carried out 7 cycles of System Integration Testing successfully
  • Conducted Knowledge sharing sessions at application level with TCoE (Testing Center of Excellence)
  • Possess complete ownership of the project’s success/failure and managed reporting to the release lead
  • Achieved the target of zero SEV 1 defects successfully

Technologies/Tools used: Mainframe IMS DB, Mainframe DB2, COBOL, JCL, CA7 Scheduler, FILE-AID, EasyTrieve, QC ALM

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