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Agile Coach/scrum Master Resume

Atlanta, GA


  • Team focused, flexible, knowledgeable, collaborative, introspective, invested, guiding, empowering, trusting, inquisitive, facilitative, mentoring servant leader.
  • SAFe CertifiedScrum Master , ICAgile Certified Professional and a Certified Orange Belt Collaboration Architect.
  • Agile Techniques from Kanban , Scrum and eXtreme Programming to help others reap the benefits of Scrum and SAFe .
  • Specialize in helping people in different roles work better and faster together and be better at responding to change whether they are remote/distributed or local.
  • 4 yrs. Team Leader
  • 15 yrs. Software Engineer
  • 8 yrs. C/C++ Programming
  • 5 yrs. Strategic and Team Leadership
  • Servant Leader of Multiple Groups
  • 15 yrs. Debugging/Troubleshooting
  • Saved C lient Relationship by overcoming external vendor s resistance to change.
  • Collaborated with a remote team to overcome an obscure design flaw in product code that was preventing sales.
  • Worked inside a development team and helped overcome the resistance to acceptance of Scrum framework.


  • Agile, Scrum, SAFe, Java, Cucumber, C, C++, Limited Ruby on Rails, Embedded systems, Troubleshooting, Windows, Linux, UNIX, OS - X
  • Sococo and Zoom, Leankit, Trello. Agile Tools: Jira, Version One.
  • Jira and VersionOne, Sococo and Zoom, Avaya Live Engage, Agile Journey Index, Innovation Games, Planning Poker


Confidential, Atlanta, GA

Agile Coach/Scrum Master


  • Use Agile Techniques from Kanban, Scrum and eXtreme Programming to help others reap the benefits of Agile.
  • Trained and hold from two agile certifying companies.
  • Work with people both inside and outside the IT/R&D arena.
  • Implement importance of using Agile, Scrum and Kanban to get things done recognizes that change needs to be built in from the start.

Environment: Agile, Scrum, SAFe, Java, Cucumber, C, C++, Limited Ruby on Rails, Embedded systems, Troubleshooting, Windows, Linux, UNIX, OS-X, Remote/distributed Tools: Sococo and Zoom, Leankit, Trello. Agile Tools: Jira, VersionOne.

Confidential, Alpharetta, GA

SAFe Consultant/Coach


  • Worked with the founder of an online course in Agile to recruit and organize students for a 12-week agile program.
  • As a continuing learner in an advanced track of the course, leveraged SAFe Agile components as model for User Story/Release/Feature/Epic structures and used the Release Train Engineer role to lead the lab (see below).
  • Used Innovation Games to reflect on improvements to the course design.
  • Led two agile teams in their course lab project.
  • Collaborated with each ScrumMaster using servant leader techniques to focus their goals for their teams. Interfaced with the lab Product Owner as requirements changed while still having to deliver.
  • Work as a Backup Leader for All Teams facilitator-led meetings run as a retrospective of job search activities.
  • Facilitate special projects for Director of the Confidential .

Confidential, Greater Atlanta

Contract Trainer


  • Trained Doctors and Confidential 360 Network Edition to transcribe their medical notes.
  • Trained Nurses on using the Omnicell tab within the Cerner system to pre-order medications from the Omnicell Pharmacy Dispensing Systems.

Confidential, Alpharetta, GA

Software Developer


  • C++/C# POS software developer using Windows XP, Windows CE, Visual Studio 6 and 2010:
  • Saved deployment time by implementing client side CVV input without changes to the server.
  • Added state processing to allow input of CVV on manual credit card entry on client side of POS terminal.
  • Reduced terminal downtime by allowing for restore of single configuration file instead of full configuration restore.

Confidential, Alpharetta, GA

Software Developer/Asst. Scrum Master


  • Agile embedded software developer using a proprietary OS and IDE programming in the C/C++ languages, Jira, Unit Tests and Cucumber.
  • Supported ScrumMaster (Director of Development) with agile implementation, by educating the other developers on how agile works, explaining terms, clarifying terms.
  • Solved near million dollar HW/SW problem by using collaboration to find workaround for USB interface lockup due to the use of an out-of-date USB chip.
  • Broadened customer acceptance of UIA and RBA products by implementing PayPal support through adding RSA encryption and X509 public key projects.
  • Broadened agile acceptance by leading three projects as agile projects.
  • Experience working with Kanban, as a maintenance project management board
  • Improved team by recruiting director and team leader to regularly attend Atlanta Scrum User’s Group.

Confidential, Dunwoody, GA

Support Engineer


  • Completed lengthy and extensive of the Confidential Technologies product line
  • Improved Coordination between US and UK support teams by setting up a common repository for both support teams to use when configured a MS SharePoint server segment where point releases were kept.

Confidential, Duluth, GA

Principal Software Engineer


  • One-man department of Sustaining Engineering group performing software maintenance and 3rd level support:
  • 5 (best) out of 5 received for performance in supporting my customers both direct and indirect.
  • Led the Sustaining Engineering Department functioning (during CCS/Trexcom period) as primary contact for Customer Service and responsible for coding and releasing the fix back to Customer Service.
  • Improved customer response time by designing the Point Release System used by Sustaining Engineering.
  • Provided a high level of customer, technical and field support, resolving TELCO issues.

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