SUMMARY:

• A customer obsessed senior technical resource with extensive experience driving change, transforming businesses and creating major impacts.
• Advising on technologies which improve customer operations, supply chain, product lifecycle, and business processes leveraging Intelligent Automation, Cognitive Tools, Artificial Intelligence and Machine Learning.
• A solutions and consulting lead that effectively integrates, motivates, communicates and builds relationships with stakeholders throughout an organization.
• Program Manager, Portfolio Manager, and PMO Lead overseeing a global staff of Technology Professionals supporting CIO & International Aid initiatives in Enterprise Architecture, Systems Development, Hardware Acquisition, Software & Services
• Supervised of a $400 million portfolio of 120 Aid Programs analyzing and improving the value chain, evaluating risk, schedule, and compliance by issuing approvals, recommendations, and corrective actions for projects and programs to international government contractors and systems implementation partners
• Improved IT Assistance Review & Approval process for Confidential by optimizing business processes and making necessary policy changes and eliminating loopholes, resulting in 12x increase in technology project reviews (from 100 to 1200 annually), 6 new review types, annual reviews, supporting and building relationships with non - technical embassy and consulate staff tasked with on-site supervision, and reinforcing CIO authority for binding approval of all IT spending
• Created a Project Management Center of Excellence within the US Treasury Office of the CIO by instituting best practices, procedures, templates, and artifacts reducing risk and the impact of unplanned data calls, through better management
• Contributed to Blue Prism’s best-ever quarter and year at 210% of Goal while serving as Senior Solutions Engineer presenting Intelligent Automation and Robotic Process Solutions including Machine Learning, AI, and Cloud capabilities.
• Closed Alfresco’s largest historical contract with the Confidential / Confidential ’s DoN TRACKER Tasking, Content and Records Management Program making Club in my first year and qualifying in my second
• Developed Alfresco’s Platform Strategy to sell advanced integrated workflow, content, and information governance solutions with a vastly increased time to market to DOD customers, elements of which formed the basis of the corporate Platform as a Service (PaaS), Service Oriented Architecture (SOA), and Software as a Service (SaaS) strategic offerings
• Successfully supported the sales cycle via Salesforce (SFDC) including RFP/RFI support, extensive discovery/customer interviews, effective customized demos and presentations for solutions, Proof of Concepts, and post-sales support

SKILLS & SPECIALTIES:

• Development background in Blue Prism, UIPath, Google Apps, SharePoint, Documentum, eRoom, Alfresco, Activiti, BPMN, Adobe Acrobat Professional, Microsoft Office, InfoPath, Project, Visio, Adobe Captivate, Remedy, Lotus Domino/Notes, Lotus Workflow, ClearCase, ClearQuest, and the Rational Toolset
• Leverages methodologies and frameworks including Agile, SCRUM, Lean, Waterfall, ITIL, PMI, and others
• Utilizes Business Analysis techniques for Enterprise Analysis, Requirements Planning, Elicitation, Analysis & Documentation

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Building organizational excellence by via Organizational Development; Product, Program & Portfolio Management; Implementation; Integration; Business Transformation; Business Development; Executive Communication; Strategy Formulation & Execution; Cloud; Content Services; Workflow; Intelligent Automation; Big Data; Machine Learning and AI
• Program & Project Management while providing expertise in proposal responses and contracts
• Aligning IT practices with business, implementing strategies, and overhauling IT policies and procedures

Confidential

Responsibilities:

• Providing sales, consulting, management and public relations expertise to the Credits Management Team to showcase their Distributed Ledger Technology.
• Representing and evangelizing the Credits FinTech Platform to the North American audience.

Confidential

RPA & Intelligent Automation Senior Solutions Consultant

Responsibilities:

• Responded to customer inquiries concerning system software and applications, provides software development and consultation to prospective customers, partners, and large systems implementation and consulting shops working in the Department of Defense, Federal Government, Civilian Agencies, and State, Local, Education Markets.
• Wrote and edited corporate marketing materials, response templates, and whitepapers

Confidential

Principal Technology & Management Consultant

Responsibilities:

• Guided a system development project focused on Unit and Personnel Performance, Training, Schedule, Cost & Approvals by advising on functionality, costs, benefits, and implementation requirements including project management, process, UX, UI, and business intelligence.
• Advised Confidential C4 CIO in Process Technology, Collaborative Tools, and providing Independent Validation & Verification.

Confidential

Senior Solutions Consultant / Solutions Engineer / Pre-Sales

Responsibilities:

• Responded to customer inquiries concerning system software and applications, provides software development and consultation to prospective customers, partners, and large systems implementation and consulting shops working in the Department of Defense, Federal Government, Civilian Agencies, State, Local and Education Markets
• Closed largest ever contract with the Confidential / Confidential ’s DoN TRACKER Tasking, Content and Records Management Program with a ceiling of $45M, to consolidate 21 different Task Management and Records Management applications into one easy to manage, low cost, secure web-based solution encompassing 325,000 users over five years
• Contributed to the growth of the Partner network from a handful of small vendors to over a dozen medium and large Integrators
• Successfully transitioned accounts from the Core based price model to the Per User pricing while upgrading Open Source Community accounts to Enterprise Alfresco accounts and added Activiti BPMN Software to Alfresco One ECM accounts
• Successfully repositioned Alfresco ECM to a Unified Application Development Platform that containing ECM, BPM and RM
• Successfully supported the sales cycle including RFP/RFI support, extensive discovery/customer interviews, highly effective customized demonstrations and presentations showcasing solutions, Proof of Concepts, and providing post-sales support
• Developed a Platform Strategy to sell advanced integrated workflow, content, and information governance solutions with a vastly increased time to market to DOD customers, elements of which formed the basis of Platform as a Service (PaaS), Service Oriented Architecture (SOA), and Software as a Service (SaaS) strategic offerings

Confidential

Senior Project Manager PMO Development

Responsibilities:

• Led the gathering and maintenance of portfolio information for Infrastructure Operations (Data Centers, Consolidation, Networking, Communications, and IT Service Management) while assisting stakeholders to better execute their projects, highlighting project to project dependencies, and providing end to end schedule, budget and resource management
• Reduced overall risk and the impact of unplanned data calls, through better management of project dependencies, risks/issues, scope management, financial management, and CPIC by deploying CA Clarity PPM Software
• Built a functional and operations framework, by developing streamlined processes, procedures, and templates
• Improved organizational communication by providing consistent, real-time, and accurate information
• Managed the acquisition, deployment, and personally installed and maintained CA Clarity PPM software
• SME for Mobile Device Management, infrastructure, collaboration, document management, & service management
• Participated in Vendor Management, Business Development, Proposal Writing, Responses and Customer Outreach

Confidential

Principal Consultant & Manager

Responsibilities:

• Program Manager, Portfolio Manager, and PMO Lead overseeing a global staff of Technology Professionals supporting CIO & International Aid initiatives in Enterprise Architecture, Systems Development, Hardware Acquisition, Software & Services
• PPM Manager of a $400 million portfolio of 120 Aid Programs evaluating risk, schedule, and compliance by issuing approvals, recommendations, and corrective actions for projects and programs to government contractors
• Provided Software, Hardware and Service procurement guidance, selection advice and review; ensuring technology was fit to task, secured, service/project management principles upheld, and due diligence performed
• Directed a service management team technology managers, analysts, developers, engineers, and security specialists issuing detailed, IV&V Reviews and Reports including Service Oriented Architecture, Cloud Computing & Virtualization, Integration Technologies, Mobile Devices & Wireless Technologies, Networking, Telecommunications, Applications, Architecture Alternatives, Database Management Systems, Collaboration Systems, Security, Data Loss & Prevention, Business Intelligence, Integration, Social Media & Networking, and SLAs with a focus on Project Management compliance, efficacy, and budget in over 60 countries across various sectors
• Improved strategic alignment between Program Management, Procurement, Compliance, CIO, Legal, and Contractors by improving operations, reducing risk, and implementing policies for technology assets
• Improved IT Assistance Review & Approval process by optimizing business processes and making necessary policy changes and eliminating loopholes, resulting in 12x increase in technology project reviews (from 100 to 1200 annually), 6 new review types, annual reviews, and reinforcing CIO authority for binding approval of all IT spending
• Decreased turnaround time 75% by streamlining information gathering of worldwide activities

Confidential

Responsibilities:

• Provided a Gap Analysis, Alternatives Analysis, and Execution Roadmap for implementing solutions for internal business processes, procedures, infrastructure, architecture, solutions, applications, and software supporting mission work
• Analyzed existing business processes and software through extensive one-on-one interviews, branch and unit specific meetings, cross functional capability and service area meetings, analysis, and research
• Examined internal systems and processes, making Enterprise Architecture recommendations on integrated systems for the following Business Capability Needs: Change Management, Configuration Management, Risk & Requirements Management, Portal, ECM, Document Management, Workflow, Data Repository, Dashboards, Reporting, Enterprise Program and Project Management, Security, Backup, Disaster Recovery, HCM, Helpdesk, CRM, Learning Management, Financial Management, Facilities Management, Acquisitions, and Contracts
• Lead Analyst for the implementation and roll-out of Business Intelligence, CRM, content management, mail, learning, and collaborative solutions using SharePoint 2007/ 2010, MS Project Server, and other applications enhancing usability and program organization
• Designed and Implemented Strategy to provide Business Intelligence and Dashboards to Senior Management
• Evaluated additional DMS supporting SharePoint including Vignette, Documentum, Alfresco, and Open Text
• Evaluated add-ons to SharePoint & Project including CorasWorks, Bamboo, Active Risk Manager & EPM-Live

Confidential

Project and Service Manager

Responsibilities:

• Championed and Managed SharePoint MOSS 2007 Intranet replacement of legacy JBOSS Portal & IIS Intranet Sites
• Managed teams of Lean and Agile developers and analysts by guiding the creation of SharePoint sites as replacement for JBOSS Portal and legacy IIS Intranet to provide tools for more efficient management of information and enhanced workforce operations
• Managed the needs and wants of the CIO, Department Managers, Directors, and other stakeholders to provide desired functionality in a timely manner
• Developed best practices, wireframes, feature sets, templates in Joint Application Design sessions
• Managed the development of a SOA Architecture including Documentum 5.3 WCM and Java to replace IIS, .NET, and FrontPage Sites enabling enhanced Internet sites allowing 2 way interactions with the maritime community
• Over a 12-month period, led design, development, and deployment using extensive knowledge of existing site content and business processes to design feature sets, templates, wireframes, page layouts, user interface, and workflow for the new Internet Sites
• Led Requirement Gathering sessions with and provided led team providing implementation support to 100+ Stakeholders including Executives, Managers, Developers, Content Authors, Owners, and Approvers to develop customized site templates, transition existing sites, and provide ongoing support
• Built a Shared Services Organization while managing a Service Desk using Remedy, SharePoint and other Tools
• Managed Various Data Migration Projects moving Legacy SQL Databases and MS Access Apps into an Oracle Database Cluster in conjunction with a Documentum migration to make data available to the enterprise
• Managed Streamlining and Virtualization of Systems and Applications for a complete server farm move to a new Data Center in Stennis, MS and update of the regional Disaster Recovery site as part of Asset Management tasks
• Implemented new Learning Management Systems and developed immersive training programs with skills assessment to ensure proficiency of agency personnel and naval reservists
• Enabled SCORM compatible and 508 compliant eLearning Solutions using Adobe Captivate, InfoPath, SharePoint Designer, Wondershare eLearning Suite, and Moodle LMS
• Managed development and support for various products and technologies including: Documentum, Captiva, eRoom, SQL Server, ASP.NET, OBIEE, MS Office, Access, Crystal Reports, Amicus Attorney, DOORS, and other COTS
• Managed Forms Libraries using Adobe Acrobat, Microsoft Word/InfoPath Forms, and iText Servers
• Advised clients in the best use of open and closed source collaborative, enterprise content management, search and office solutions through partnerships with Google, EMC, Documentum, and Alfresco
• Software Architect and User Interface Designer on an internal project developing a Federal Procurement site alternative data mining FedBizOps and leveraging Search Engine Optimization (SEO), Collaboration, and Social Media
• Advised Federal Railways Administration & Office of the Secretary of Transportation on the Implementation of Alfresco

Confidential

Managing Consultant

Responsibilities:

• Led the development and workflow enhancement of a Correspondence Tracking System decreasing the cycle time by 50% for providing responses to Congress, Industry, and the General Public
• Directed Regional Support Personnel ensuring effective customer support by streamlining Standard Operating Procedures, introducing new policies, and leading bi-weekly conference calls
• Nurtured relationships between Senior Management, Developers, Engineers, Support Personnel and End-Users by effectively communicating progress and implementation status