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Product Manager Resume

Atlanta, GA


  • Analytical, highly motivated technical professional with 20+ years of experience as a Software Engineer, Product Manager (PM), Product Owner (PO) and Scrum master (SM)
  • Adept Confidential creating solutions supporting corporate strategy and delivering business value by practicing Agile DevOps methodology and IT Service Management (ITSM)
  • Collaborative and intuitive professional, Highly organized, detail - driven
  • Self - Starter, eager to learn and take on new challenges
  • Product and hands-on Software Engineering experience and Software Development Life Cycle (SDLC)


Languages: Jira, Confluence, NetExpert, Java/ Java Spring, TL1, Visual Agent, JMS, Json, XML XSD, API

Tools: Jenkins, Maven, Oracle, SQL, Rally, Quality Center, Crucible, SVN, MS Office Products, Visio, Toad, Requisite Pro, Xplanner, SharePoint; Foundations in Cloud Computing, API gateways, Micro-Services Architecture


Confidential, Atlanta, GA

Product Manager

  • Product Owner; also serve as Agile Coach/Scrum Master for Risk Assessment Engine (RAE) in App Services.
  • Delivered products for configuring and boarding tenants and vendors into RAE for multi-tenancy, multi-vendor projects.
  • Delivered production enhancements on existing logic and Application Programming Interfaces (APIs).
  • Manage backlogs, decompose features into stories, prioritize them and write acceptance criteria.
  • Create and maintain product roadmaps and documentation.
  • Research, analyze and define dependencies, risks and constraints to ensure built-in quality.
  • Create cadence by collaborating with Product Managers, Product Owners and Subject matter Experts (SMEs).
  • Conduct scrum ceremonies, participate in Release Planning and Program Increment Planning; applying Continuous Integration and Continuous Delivery (CI/CD).
  • As Agile coach, promoted DevOps by practicing/encouraging continuous discover, automation, Continuous Integration and Deployment to ensure Confidential ’s Return of Investments (ROI) by quick delivery of quality products.

Confidential - Atlanta, GA

Platform Product Manager (PPM)

  • As PPM and PO for WorldPay, a payment processing company:
  • Created and prioritized Epics, Features and User Story backlogs for Customer Information System (CIS) rewrite.
  • Managed Roadmap, Vision, Metrics, Iteration Planning, Demos, Program Increment Planning.
  • Established Hypothesis, Acceptance criteria, risks, dependencies for User Experience dashboard.
  • Did surveys, observed, researched, interviewed, monitored, collected and analyzed data, and presented findings
  • Collaborated with User Experience (UX) team on Interaction Design for interface, navigation and information design.
  • Delivered Minimum Viable Product (MVP) through prototypes in increments as well as on demand using Design Thinking.
  • Performed continuous exploration and continuous integration leading to continuous delivery of improved prototypes and Key Performance Indicators (KPIs)
  • Promoted Lean Agile mindset, DevOps and Extreme programming (XP) for quick turnaround.
  • Ensured cadence by synchronization by collaborating with cross-functional teams.
  • Successfully delivered prototypes; Minimum Viable Products for Customer Information System rewrite, improving usability, stability and speed by 75%.

Confidential - Atlanta, GA

Senior Software Engineer / Product Owner and Management

  • As Product Owner/Manager and Subject Matter Expert, single handily reverse Engineered AL code resulting in epics, broken down into features backlogs user/enabler stories backlogs and; prioritized and documented.
  • Collaborated with cross-functional teams to meet and exceed established objectives and rigorous timelines, resulted in a more efficient code base.
  • Identified/created API requests/responses, schema, database and mapping attributes enabling systems integration
  • Managed multiple telecom activation layer projects related to provisioning and service assurance orchestration.
  • Fulfilled key role as a subject matter expert to drive AL through the software development life cycle.
  • Attained 99.9% system availability by developing 24/7 on-call support processes for troubleshooting and production.
  • Promoted Agile Test Driven Code using J-Unit resulting in 95% code coverage and defect reduction.

Confidential - Atlanta, GA

Senior Software Engineer

  • Designed and developed software for telecom using the SDLC. Auto discovery and provisioning of network.

Confidential - Irving, TX

Software Engineer

  • Software Developer/Team Leader: Led a variety of software development initiatives to improve automation of systems.

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