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Solutions Architect - Technical Project Manager Resume

San Francisco, CA

OBJECTIVE:

Grow as a leader in the SaaS, Cloud, Data Science and Big data space by applying my skills, expertise, and knowledge.

SUMMARY:

  • Subject matter expert in project management, agile, eCommerce, subscription billing, payments, cloud, big data, data science, lead to cash and quote to cash (QTC/Q2C). Passionate about driving products from concept to market.
  • I have 14+ years of experience in the field of Information Technology working throughout the Software Development Life Cycle (SDLC) by leading programs, projects and managing teams.
  • 12+ Years of direct client facing experience with strong communication, presentation and people skills.
  • 10+ Years in delivering, managing projects, and leading teams.
  • Experienced leading geographically diverse and cross - functional teams in both, small businesses and larger enterprises while keeping a customer a priority.
  • Proven track record of successfully delivering projects on time, with quality and within budget in a waterfall and agile environment.
  • Performed different roles as a Solutions Architect, Project Manager, Scrum Lead, Technical Lead, Business Analyst, Technical Architect, Consultant, and Software Engineer.
  • Integrating with systems like Billing, CRM, Provisioning, Print Vendors, Vertex, EDW, Chase Paymentech, Cybersource, Global Pay, Payment gateway, PeopleSoft, RevStream and Oracle ERP. Designing systems using service-oriented architecture (SOA) architecture.
  • Expertise in modules such as Wholesale Billing, Retail Billing, Customer Center, Subscription Management, Order Management, Billing, CPQ, Product Catalog, Rating, Invoicing, Payments, General Ledger, Taxation, A/R and Reporting.
  • Good understanding of services like Big Data, Cloud, Subscription economy, SaaS, IP, Web hosting, Co-location, Wi-Fi, VoIP, Telephony GSM, GPRS, Data, Web-Hosting, Wireless Broadband, WiMAX, Satellite Radio and News Digital-Print Publication Media.

TECHNICAL SKILLS:

Domain expertise: eCommerce, Telecom, Digital and Print Media, Communications, Subscription, SaaS, Cloud and Big Data

Project Management: Microsoft Project, Waterfall, Agile, SDLC, Stakeholder Management, Communication Management

Programming Languages: C, NodeJS, JavaScript, Python, Java, C++, Perl, Unix Shell Scripting, Oracle SQL, PL/SQL, VB 6, VBScript and OTL v4

Java Stack: Core Java, Spring, JSON, REST, Apache MAVEN, JavaScript, JUNIT, Mule and Tomcat, Eclipse, WSDL, SOAP, Postman

Web Programming: HTML, XML, XSD, XSL, WSDL, PHP, WordPress

Database: Microsoft SQL Server 2000, Oracle 8, 9i and 10g, MySQL

Cloud Computing: Google Cloud, Amazon (AWS), Oracle Cloud (OMCS)

CRM: Oracle Siebel CRM, Salesforce, Contact Center

Billing Systems (BSS): Oracle BRM, Convergent Billing, Confidential Billing, Next Generation Billing

Telecom applications: MARS DAS, Price Call Archive, IBM TWS Web Admin and OPS Tool

Office applications: Google Drive, Microsoft Office, Microsoft Visio 2000, Confluence

Database applications: Oracle SQL Developer, MS SQL Server, Toad and SQL Plus

Ticket Management: BMC Remedy 6.03, ITQ, HP Quality Center, JIRA

Testing: SOAP UI, JUNIT, TestNG, System Testing, Functional Testing, Integration Testing, Unit Testing, and Regression Testing

Version Control: CVS, Microsoft VSS, SVN, Github, Perforce (P4)

Operating Systems: Windows, Mac-OS, Linux, Solaris

Reporting: Tableau

Big Data: Hadoop, HDFS, Ambari, Sqoop, Pig, Hive, Spark, Oozie, Kafka, Cloudera, Hortonworks

Taxation: Avalara, Vertex

Payment Gateways: Stripe, Cybersource and Chase Paymentech

Revenue Management: Oracle ERP, Netsuite, RevStream, RevPro

PROFESSIONAL EXPERIENCE:

Solutions Architect - Technical Project Manager

Confidential - San Francisco, CA

  • Implementing Quote to Cash solutions

Confidential - Belmont, CA

  • Working as an onsite lead and Sr. Business Systems Analyst to design and strategize UAT for an e-Commerce quote-to-cash platform delivering VoIP and add-on services.
  • Managing project scope, cost (budget), timelines, quality and resources.

System Data and Design Manager

Confidential- Palo Alto, CA

  • Delivering a subscription platform for the Wi-Fi Pods.
  • Designing integrations and business rules. Managing delivery teams and vendors.

Technical Project Manager

Confidential - Mountain View, CA

  • Working as a Technical Project Manager in an agile environment to implement ecommerce quote-to-cash platform.
  • Managing project scope, cost (budget), timelines, quality and resources.
  • Develop, implement and govern KPI and metric reporting including system performance, quality metrics and SLAs.

Technical Project Manager (SME)

Confidential, Princeton, NJ

  • Worked as Project Manager for business-to-consumer (B2C) ecommerce billing platform in an agile environment.
  • Running sprint ceremonies like daily scrum, backlog grooming, retrospective and sprint planning.
  • Managing the time, scope, cost (budget) and resources for the project.
  • Develop, implement and govern KPI and metric reporting including system performance, quality metrics and SLAs.

Lead - Technical Architect

Confidential, Alpharetta, GA

  • Worked as a Technical Architect and Lead for Confidential

Sr. Consultant

Confidential, New York, NY

  • Worked as a Sr. Consultant for Confidential.

Confidential

  • Gather and translate business requirement, E2E solution into technical product design.

Technical Lead

Confidential

  • Worked as a Technical Lead for Confidential for a green field implementation. Gathering and understanding client requirement related to billing, invoicing and general ledger.

Specialist Software

Confidential

  • Worked as a Billing Specialist for Confidential maintenance and support for Billing System

Sr. IT Executive

Confidential

  • Designing, development, testing and deployment of policy opcode in production environment for Oracle Billing. Customization Invoice and Billing policies.

Member Technical

Confidential

  • Worked as a Technical Lead for WiMan OSS - BSS implementation for Confidential

Confidential

  • Developing web pages using ASP, VBScript, JavaScript, HTML, CSS, Writing SQL Scripts.

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