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Sr. Product Manager Resume

PROFESSIONAL SUMMARY:

  • IT/Business Professional with over 14+ years of diversified experience in IT and Business Engagement (Project Management, Business Analysis, Re - engineering and Business Process management, IT Design & Architecture, Robotics Process automation) with specialization in Payments, Clearing & Settlement systems, Cash & Liquidity Management, Credit Cards, Telephony & Mobile Banking, Digital Wallets, Customer Due Diligence, AML & KYC, Customer Relationship Management (CRM).
  • A self-starter with motivation and ability to work independently fully utilizing strong leadership acumen, organization ability, problem solving, and analytical abilities, with good planning, organizational, follow-up and exceptional communication skills. Solutions Oriented professional who excels at managing projects/engagement, collaborating with stakeholders and managing expectations, with a track record of building high performance teams using effective methods.
  • I have throughout Banking background and strong functional knowledge in various BFSI domains. I have successfully executed a number of Strategic, Mandatory & Regulatory compliance banking projects in Payments domain, Digital Banking, Customer Relationship Management (CRM), Robotics Process Automation (RPA), Business Process Management (BPM), Events & Conference Management IT Processes for Investment Banks.
  • SUMMARY OF EXPERTISE & SKILLS Project Management: PMI-PMBOK, Change Management Agile, Scrum, Kanban, Waterfall, Risk Management.
  • Business Analysis: IIBA-BABOK, Requirement Gathering and analysis, Use Cases, and UML, RUP, Business Process management, Process/D Confidential Flow diagrams, D Confidential Modeling, ERD, RTM, CBA, Critical Path, Solution approach assessment, Solution Validation & assessment (through RFI/RFP/RFQ).
  • PMI PMP certified since 2013, Open Group TOGAF certified since 2013, Scrum Master Accredited ™ from Scrum Institute. Trained on IIBA CBAP, Trained on PMI-Agile Certified Practitioner.
  • Payments & Settlements (SWIFT, Cross Border & Domestic ACH/RTGS), Liquidity Management, Core Banking, Internet, Telephone/IVR and Mobile Banking, Trade Finance, Credit Cards - POS, EMV, Chip & PIN, Tokenization, Banking Mergers & Divestments, Customer Due Diligence, AML & KYC, CRM for Investment Banking, Event & Conference Management.
  • TOGAF, SOA, Client/Server, Mobile, Cloud.

WORK EXPERIENCE:

Confidential

Sr. Product Manager

Responsibilities:

  • Produced the end to end lifecycle process model for Event & Conferences aligned to the Corporate Access business workflow using the BPM techniques, Value stream mapping.
  • Working as a Functional Consultant with Business, Operations and IT teams for completing the as-is business Process analysis, and defining the Future state i.e. To-be processes and conducting the Gap analysis.
  • Conducting regular Project Steering committees with Sponsor & Senior stakeholders & regular Project working groups with individual workstream stakeholders from Operations, Business & IT.
  • Complete Vendor Management for prioritizing and implementing the requirements aligned to the Confidential Corporate Access business process.
  • Devised and implemented a successful on-boarding strategy for multiple Business Units operating globally. This resulted in a comprehensive, one-stop global solution for highly accurate Executive Management metrics and external client reporting
  • Conducted multiple Product Demos and walkthroughs as part of the onboarding strategy
  • Performed product usage analysis across businesses to gain insights on user adoption, feature prioritization, needs etc.

Confidential

Asst. Vice President Project Manager

Responsibilities:

  • Developing the overall project plan within constraints, considering the delivery/solution approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality
  • Ensure that scope, requirements, benefits, schedule and budget are managed as outlined in Confidential Business Transformation Framework. Identify and intervene where there is slippage and variance from plan
  • Plan and analyze costs, tracking operating and capital spend, and tracks reporting to financial business case commitments
  • Oversee the tracking of project/s risks/issues/dependencies, assesses the impact on the benefit realization for the project/s and takes action to minimize impact, actively challenging and removing obstacles
  • Conducting regular Project Steering committees with Sponsor & Senior stakeholders & regular Project working groups with individual workstream stakeholders from Operations, Business & IT.
  • Focus on developing and implementing effective and efficient change management approach aimed at ensuring application teams and steering committee are aware and prepared for the upcoming changes. Objectives are to assess the change readiness level of the business, Operations & IT teams, and determine the impacts, as well as create and implement actions plans prior to implementation.
  • Supporting business development activity, through leading the overall solution design, project shaping and business case creation, commercial and contractual viability and identification of risk levels.
  • Working as a Functional Consultant with Business, Operations and IT teams for completing the as-is business process analysis, and defining the Future state i.e To-be processes and doing the Gap analysis.

Confidential

Project Lead

Responsibilities:

  • Supporting business development activity, through leading the overall solution design, project shaping and business case creation; including systems architecture, cost, commercial and contractual viability and identification of risk levels.
  • Analyze complex business requirements and map them into Technical and/or Functional requirements and subsequently produce/ drive high level systems/application design. Driving option analysis on requirements and multiple change requests.
  • Defining detailed scope and deliverables for project with change management/Business teams.
  • Establishing project budget, gains acceptance of cost, revenue and margin targets and manages to these agreed parameters. Produces accurate forecasts of future performance and reports on variance against forecasts.
  • Identify and manage risk in business activities and taking responsibility for reporting risks in a timely, open and appropriate manner.
  • Holding review meetings to monitor progress of the project as per schedule, and ensuring timely completion and delivery of the project.
  • Conducting solution design walkthroughs with change management, various platform technical teams, and central infrastructure teams and third party vendor product teams.
  • Responsibility for delivery of defined project tasks, against scheduled project plans, managing and developing all internal/external relationship to ensure effective delivery of project objectives.
  • Providing Technical consultancy and support to Programme/external Project Managers concerning the development and/or maintenance of software, acting as a technical design assuror to ensure compliance and quality of project solutions.
  • Keep abreast of all technology changes and acting as a 'focal' point on the Programme level issues at a senior level, as well as acting as ' mentor 'to others.

Confidential

Software Engineer

Responsibilities:

  • Taking the functional specifications and converting them into technical specification (system design)
  • Producing program specifications and ensuring these confirm to standards and are as complete as possible.
  • Agreeing the program specification, arriving at an estimate (based on the Confidential estimation model or agreed alternative), and obtaining the approval of the estimate.
  • Write code as per the approved specifications.
  • Reviewing Unit Test plans, Test results.
  • Building Test environments which included selectively extracting d Confidential from Production and setting up various IMS DB2 and CICS components.
  • Setting up the jobs/procedures/programs and scheduling them as per requirement using scheduling tools OPC/CA7.
  • Executing Test Batches as per request from business areas.
  • Monitoring the jobs and coordinating with application support for resolving any errors, abends in the jobs.

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