We provide IT Staff Augmentation Services!

Technical Project Manager Resume

Nashville, TN

PROFILE:

Senior Information Technology (IT) professional with many years of increasing responsibility and experience in background search, healthcare, retail, manufacturing, insurance, government, warehousing and automotive industries. Demonstrated abilities include analysis and problem solving, project and process management, development, implementation and solutions management. Additional strengths include teamwork and leadership.

KEY SKILLS:

Managerial: Project Management, Project Scheduling and Status Reporting, Software Release Management and Sarbanes - Oxley compliance, Process development and implementation, Leadership / team building / mentoring, Software vendor / customer relationships, Research, analysis and communication.

Technical: Application design, development and support, Database design, development, and administration, Process specification and documentation and support, User documentation, technical specifications, report design and creation, engineering and manufacturing development.

COMPUTER SKILLS:

Operating Systems and Protocols: Windows XP, Windows 7, Windows 10, Windows Server 2003, 2008, TCP/IP, Active Directory, IIS

Software Methodologies: SDLC, UML, CMMI, Agile, SCRUM, MS Solutions Framework

Software Packages: MS Project (2007, 2010, 2016) Project Server, JIRA, Confluence, HP Quality Center, Star Team, MS Office Suite (Word, Excel, PowerPoint, Visio) (2007, 2010,2016, 365), Extraview, Fair Isaac Blaze Rules Engine, Amberpoint, Glassfish, Salesforce

Databases: MS Access (2007, 2010, 2016, 365), SQL Server 2000, 2005, 2008, IBM DB2, Oracle PL/SQL, Informatica

Programming Languages: Visual Basic 3-6, 2003, 2005, HTML, SQL, ASP.Net

EXPERIENCE:

Confidential, Nashville, TN

Technical Project Manager

Responsibilities:

  • Managed the Document Management Systems migration to Oracle Webcenter from Liberty and Documentum platforms. Coordinated external vendors, internal development, QA, and staff to build, test and deploy new centralized DMS for input and storage of, employment, background search and other client verification documentation.
  • Managed the Data Retention and Deletion Project (DRDP) to remove stored records in multiple systems each containing 5-20 years of consent forms, drug screens, transportation records, Salesforce data, al records and licenses in the US and overseas operations. Coordinated development resources, developed project plans and worked with legal department to accommodate litigation hold records in various systems.
  • Managed the Adjudication 3.0 customer migration from versions 1.0 and 2.0 moving 1400 customers with 15,000 accounts. Managed internal and external communications for the migrations. Conducted status meetings with upper management and Account Management to update progress.
  • Managed the Salesforce Mobile project implementation working with Salesforce staff, development resources, infrastructure support and enterprise security to enable Account Managers and Sales Staff to access client Salesforce data from their mobile devices.
  • Developed reports, dashboards and reporting templates in Confluence for DMS, DRDP and Adjudication 3.0 migrations.

Release Planning Manager

Confidential

Responsibilities:

  • Coordinate release scheduling, Development, QA, and manage releases for Drug Health Screening (DHS) and Transportation (Nextgen/DAC) platforms. Create release notes and manage reporting of sprint status to organization.
  • Coordinated resources in multiple offices (Nashville, Tulsa, Charlotte, and Estonia) to create new functionality for DHS and Nextgen/ DAC platforms as well as address bug fixes in existing products.
  • Communicated with product and project management to align organization priorities with available resources and timelines.

Confidential, Nashville, TN

Release Manager / Project Manager

Responsibilities:

  • Coordinate all releases to Test, QA and Production environments. Manage release notes reviews and determine viability of proceeding with releases based on consensus of review committee.
  • Participated in triage of defects, system issues, and enhancement change requests for the EPIC application from Applied Systems. Communicate issues to external software vendor and develop timelines for remediation.
  • Coordinated multiple resources (DBA, QA, Accounting, Infrastructure) for all system updates pertaining to Applied Systems EPIC application.
  • Track over 235 outstanding issues, defects, problem tickets pertaining to Business and Process Strategy group related to EPIC application.

Confidential, Nashville, TN

Sr. Consulting Manager

Responsibilities:

  • Supervised a team of 20 comprised of 9 Business / Data Analysts and 11 ETL Developers converting data from 5 mainframe legacy systems to target web-based system (VIP).
  • Provided guidance for analysts/developers to collaborate and prioritize work on over 1200 defects. Assisted team to remove obstacles impeding progress on defect corrections.
  • Responsible for planning, managing, and tracking over 1200 conversion defects and Change Requests included in the VIP project during 7 cycles of testing.
  • Prioritized issues and defects for analysts and developers in weekly sprint planning sessions, assigned work and ensured resolution of defects to meet weekly sprint goals of 30 fixes per week.
  • Responsible for weekly project timeline reporting and metrics (PWA) for conversion team. Ensured that all changes were reviewed through project impact analysis and the results communicated to the client.
  • Developed estimates for issue triage and defect fix rates for each cycle of state application testing along with weekly and monthly project planning and sprint plans.
  • Created daily 6-page summary report indicating all statuses, defect burn down rates, defect categorization and current backlog for the client.
  • Acted as Scrummaster, coordinating daily SCRUM meetings with Confidential / state personnel and leading weekly sprints.
  • Consulted with QA and Load teams for all builds to reduce rework and increase code quality being delivered to them. Developed corrective action plans for team to ensure adherence to standards and processes

Confidential, Franklin, TN

Sr. Planner / Lead Release Management

Responsibilities:

  • Developed and continually improved processes and procedures for standardized code submission by multiple diverse application development groups for release to over 80 servers, 35 databases, and 15 applications.
  • Established excellent working relationships with software development, DBA group, QA, Project Management, Infrastructure, Services and others to deliver software in a timely and effective manner.
  • Managed, trained and mentored 5 deployment analysts. Worked with offshore and onshore resources to coordinate support for all areas covering 15 products.
  • Continually consulted with QA during their testing of maintenance and portfolio builds. Communicated information throughout all involved groups to eliminate bottlenecks and increase process efficiency by 55%.
  • Identified opportunities and implemented changes improved the deployment process and reduce deployment cycle time by 65%.
  • Developed detailed process documentation and work instructions for all 15 products deployed by the group.
  • Deployed client/server applications and SQL Server database updates to multi-server environments throughout the US.
  • Tested Application and SQL database / Oracle database modifications for compliance with requests. Deployed web applications and services for multiple web-based products.
  • Configured IIS 6 and 7 components for authentication, FTP, application pools, and services.
  • Coordinated builds and releases with other BT leaders to maintain seamless deployment processes. Provided recommendations for build timing and scheduling to Project Management.

Confidential, Nashville, TN

Consultant

Responsibilities:

  • Developed parameterized SQL Server Stored Procedures utilizing views, cursors, and temp tables to provide corrections to healthcare databases for multiple clients. Developed solutions to correct errors caused by flawed import/export DTS packages. Participated in team development of universal modules for implementation across entire client base.
  • Integrated solutions within development environment to ensure problems would not surface on subsequent data loads. Assisted in deployment of data correction solutions. Exposure to .Net application development for universal import conversion generator.

Confidential, Nashville, TN

Consultant

Responsibilities:

  • Gathered business requirements from Quality Department users and management in both the US and Germany. Developed application for of Authorization automation software to eliminate manual processes performed by 5 analysts.
  • Created user documentation and for users in both the US and Germany.
  • Interfaced with operations personnel, managers and applications support to gather requirements for printing Back Stand application to improve efficiency and product verifications.
  • Developed Back Stand application and created user documentation and provided for 10 operators.
  • Integrated applications using VB 6 and Oracle 8i PL/SQL into existing Shop Floor System and Back Office Systems.

Confidential, Nashville, TN

Systems Analyst

Responsibilities:

  • Lead Analyst for Project Information Tracking System (PITS). Performed data analysis and data migration to new web-based PITS application from original DOS version of PITS.
  • Developed 10 DTS packages and 78 stored procedures for converting and managing data conversion processes existing dBASE environment to SQL Server structure.
  • Managed functional and user acceptance testing with 12 users. Prioritized and communicated 115 user change requests to 10 developers.
  • Communicated with department heads, department lead personnel, and end users to create functional requirements, specifications and test plans for the PITS application.

Confidential, Lavergne, TN

Technical Support Manager

Responsibilities:

  • Developed solutions for streamlining process flow and materials handling in the returns department through creation of new application that eliminated the need to add additional 10 to the headcount.
  • Supervised Help Desk staff of 2 supporting a multi-building operation which performed computer/systems troubleshooting, repairs and end user follow up to verify problem correction.
  • Provide technical support for 30 RF scanners, antennas, access points, 125 computer systems, JD Edwards ERP system, Logistics Pro AS/400 warehouse management system, and warehouse conveyor system.
  • Provided support to warehouse with data analysis, query development, applications support, problem solving. Provided requirements analysis and detailed project plans for developers to code solutions to problems.
  • Outstanding performance as Sr. Business Analyst resulting in promotion to Technical Support Manager.

Hire Now