SUMMARY

• Senior Product Owner Professional with superior analytical, requirements gathering, use case creation, UML, user story writing, data management, documentation, troubleshooting, communication, and presentation skills. Wide array of business analysis and software development skills helping adapt to any area of production, including knowledge of Agile methodologies and use case driven requirements elicitation/documentation.
• Senior Business System Analyst with extensive experience in all phases of SDLC (System Development Life Cycle) including analysis, design, development, testing, implementation and support of various applications in Brokerage, Financial, Healthcare, Education and Insurance industries.
• Direct project team on creation of resource allocation planning, capacity planning, scheduling, risk management and mitigation issues, action item resolution, performance requirements and productivity metrics tracking within Agile and Waterfall environments.

TECHNICAL SKILLS

• Agile, Scrum, Scrumban, Kanban, Team Building, JIRA, IBM Jazz Rational, Power Designer
• MS SharePoint, ADR, Windows 7/10, Microsoft Office 2007/2010/Office 365, VISIO, QTP, Oracle/ERP, SOA
• VSQL, PL/SQL, QMF, SPUFI, FILEAID, VSAM, JCL, ICCF, Mainframe, TSO/ISPF
• Cobol II/MF, CICS, EXPEDITER, ENDEVOR, HTML

PROFESSIONAL EXPERIENCE

Confidential, Princeton, NJ

Senior Product Owner

Responsibilities:

• Participate in company’s Agile wide transformation. Helped teams by coaching them on scrum concepts and principals, Agile ceremonies. Fulfill Scrum Master’s responsibilities in the absence of Scrum Master.
• Identify user needs and work with cross - functional teams to manage product releases for HELIX project. HELIX is an Enterprise-wide system to support core operations, utilizes Oracle EBS (ERP System) for Financial Operations to provide a platform to allow efficiencies in back office processes and systems applications.
• Gather and incorporate feature requests into product roadmap, groom and prioritize backlog for SOA team. Develop user stories and define acceptance criteria.
• Set sprint goals, plan releases and upgrades. Follow progress of work and address UAT and production issues during sprints.
• Analyze preferences and requests of end users. Refine agile methodology based on results and client feedback. Use Scrum, Scrumban, Kanban methodologies.

Confidential, NJ

Consultant - Lead Business Analyst

Responsibilities:

• Elicited business and functional requirements to incorporate Online Contribution System functionalities to the new Remittance Center, provided support to the retirement plan loans, withdrawals programs for OMNI clients.
• Reported project status; Identified and tracked progress against defined milestones and expenses. Prepared documents for various recurring meetings including SCRUM, minutes, and issue logs.
• Completed data analysis, created functional specifications including user stories, use cases, business rules and data requirements, data mapping, created Sox compliance documentation, release notes, conducted team BA reviews, reviewed and approved test cases.
• Involved in Web services schema design, analysis of XML request and response, RESTful webservice call from UI to Backend. Partnered with UX and Prototype teams to create Wireframes, mockups and Prototypes that match the story acceptance criteria, facilitated team story grooming sessions.
• Worked closely with Product Owners, business users, developers and QA team to design test plan and test cases, defect tracking and resolution using ALM, created test data for UAT (User Acceptance Testing) and system integration testing.
• Advised on the suitability of methodologies and suggested improvements as well as development recommendations. Communicated with all parties in a constructive manner to guarantee customer expectations are met.

Confidential, NJ

Consultant - Senior Business/System Analyst

Responsibilities:

• Responsible for business and functional requirements for various United Front End applications. UFE supports claim routing in both batch and RTA (real time adjudication) processing. It is the single entity for entering UHG health claims data and routing that data to the correct claims adjudication system.
• Completed system analysis, detail design, test plan and execution, deployment documentation for various Work Orders that include addition of new submitter’s ID to Production, reporting changes, process changes. Use ADR as Application Development Repository.
• Responsible for data analysis, data validation and data mapping using IBM WebSphere Transformation Extender. WTX provides a universal transformation engine that can describe and transform any data, work directly in any architecture, and reuse the transformations across the enterprise. Use HIPAA EDI data definitions for healthcare industry standards.

Confidential, NJ

Consultant - Senior Business/System Analyst

Responsibilities:

• Responsible for analysis of system requirements and specifications, detailed test case development of various conversion applications. Provided application support, researching issues and defect triage, assisted in implementation, created release notes.
• Responsible for elicitation of business requirements, conducting workshops and meetings with SMEs for NEWRX (New Drug Prescriptions) mail order system, RX Claim processing, DOD RX Claim processing, creation of scope and use case documents using MS SharePoint as a repository.
• Created business process models, UML use case diagrams, activity diagrams and process flow diagrams using VISIO. Responsible for data analysis, creating and running SQL queries using PL/SQL, data validation and data mapping of various applications.

Confidential, NJ

Consultant - Senior Business/System Analyst

Responsibilities:

• Responsible for high level Business Requirements gathering for Enterprise Registration System. It is one web portal for test taking customers to interface with ETS and self-serve the product purchases (e-commerce), test scheduling, mobile web and more. The program includes GRE, TOEFL, Praxis.
• Liaised with business and product owners during business requirements gathering, JAD sessions and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Interfaced with business users to create and update test cases and test scripts.
• Ensured all artifacts complied with ETS SDLC Policies and guidelines. Responsible for Business Requirements gathering and documentation using Power Designer for Modernize Disability Services System. Elicited business requirements from subject matter experts at meeting sessions with Disability Services and individual interviews with Customer Service Representatives. Participated in Process maps creation.