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Senior Project Manager Resume

East Orange, NJ

SUMMARY

  • SENIOR PROJECT MANAGER with eleven (11) years of record accomplishments in areas of Program/Project Management Office (PMO), Retail Banking, Operations, Legal & Compliance, Client Relationship Management, Software Development Lifecycle (SDLC), Business Management, Change Management in a matrix environment seeking permanent opportunities.
  • Twelve (12) years of experience in IT related projects with a strong knowledge of Software Development Lifecycle (SDLC) and Project Management Lifecycle (PMLC). Eight (8) years experience with Integration Testing, System Testing and User Acceptance Testing (UAT). Responsible for development and management of UAT Test Plans, administering defect and issue tracking, script creation, managing test execution and testing calendars.
  • Over (5) years of Program/Project Management experience in Equities, Derivatives, Capital Markets/Fixed Income, Front/Middle/Back Office, Information Technology Infrastructure, Private Banking, Corporate Banking, Reference Data, and Global Finance.
  • Over seven (7) years experience with Information Technology, Operations Management, Account Reporting, Quality Assurance, Team Leadership, Data Center Development, Strategic Planning and Process Improvement.
  • Over fifteen (15) years experience utilizing MS Office (Word, Excel, PowerPoint, Access, Visio), MS Project. Over five (5) years utilizing Niku Clarity; one (1) year experience utilizing PlanView and willing to learn and undertake new PPM tools including Primavera.
  • Three (3) years experience utilizing portfolio / collaboration tools including PlanView, MS SharePoint and MS Project Server. Proven capability of managing projects up to $5M. Demonstrated experience in leading teams through all phases of projects with a strong ability in pursuing aggressive goals and continuously raising performance expectations to achieve excellence.
  • Experience with financials, forecasting, budget vs. actual, status reporting to C-Level Management. Manage multiple projects within a program (approximately 10-15 projects within the Program Management Office). Provide weekly status reports to senior management and monthly status reports to CIO/CFO of PMO. Also provide financial updates (cost vs. budgets) to over Program Management Office for overall status of program and projects.
  • Management of multi-million dollar programs in excess of $15 million dollars within Program / Project Management Office (PMO).
  • Experience migrating users from Lotus Notes platform to MS Exchange platform. Responsible for migrating over 50,000+ users from Lotus Notes, training users on MS Exchange platform along with upgrading operating system from mainframe to MS Windows 2000.
  • Create SQL databases, statements and scripts utilizing Oracle SQL Developer.
  • Create project artifacts through project lifecycle including Project Initiation Document (PID), Business Requirements Document (BRD), High-Level Design Document (HLD), Test Plans/Scripts

Skills
Software
MS Office Suite 2007
MS Project 2007
MS Visio 2007
MS Project Server
PlanView
MS SharePoint 2007
Test Director
Oracle SQL Developer

Tools
Rational ClearQuest
Rational Quality Center
Systems Applications (SAP)

Methodology
Waterfall
Agile
Rational Unified Process (RUP)
Six Sigma
SDLC
PMLC
CMM Level 2, 3,and 4
Project Management Body of Knowledge (PMBOK)

EXPERIENCE:

Senior Project Manager (consultant)
Confidential, New York, NY October, 2011 - June 2012

Responsibilities include management of programs and projects in accordance with the Major Brokers Program Management Office utilizing Agile methodology. Also responsible for the definition, delivery and governance of programs. Also responsible for management of best practices with project team members; identify and manage risks/issues/action items within the program/project and at a program level and escalate appropriately; creation/update project plans, tasks and milestones utilizing MS Project 2007; manage budgets, communications, resource and time management; define and establish governance structure and processes to drive programs/projects; establish / adhere to project/program management standards and controls, including project documentation, status reporting and project governance; manage budgets, actual and forecasts within the scope of the program/project.

Also responsible for tracking financials, create budget vs. actual reports across multiple programs; management of multiple programs of work in excess of €10 million. Provide weekly status reports to senior management with status of costs, resource allocation costs across program and costs associated with each project within the program. Detailed planning of projects as well as long-term roadmaps for a portfolio of changes, in coordination with IT; analysis and quality check of details behind requirements to develop business cases; interaction with senior managers, key stakeholders and the programme manager to drive prioritization. Coordinating the activities of business analysts to document business requirement; coordination and support to IT during their analysis, development and system testing; planning, preparation and support to operational users during UAT, and - as and when appropriate - performance of testing.

Infrastructure Project Manager (consultant) October, 2010 - October, 2011
Confidential, Jersey City, NJ / New York, NY

Responsibilities include management of programs, projects and releases in accordance with the Infrastructure Services Group (ISG) standards and guidelines utilizing Agile methodology; also responsible for the definition, delivery and governance of technical infrastructure solutions and services to the GT Capital Markets organization; management of multiple book of work programs/projects in accordance with the respective Program and Portfolio Management Standards and the ISG PMO Framework & Guidelines.

Contribution to the definition, maintenance and continuous improvement of the ISG PMO Framework and Guidelines and ISG PMO Governance Framework. Responsible for risk & issue management ; financial & resource management; scope management; change management. Accountable for the delivery of projects and programs to the CIO Application Development Teams, including management of resources as required delivering the work package. Responsible for the management of the group's infrastructure growth spend to include budgeting standards & preparation, collation & presentation, tracking & reporting.

Also responsible for tracking financials, create budget vs. actual reports across multiple programs; management of multiple programs of work in excess of €10 million. Provide weekly status reports to senior management with status of costs, resource allocation costs across program and costs associated with each project within the program.

SENIOR PROJECT MANAGER (FISOS) (consultant) June, 2010 - October, 2010
Confidential, New York, NY

Responsibilities include end-to-end management of large-scale projects/programs; manage delivery of projects/programs within scope, quality, time and budget within Fixed Income Services Operations Service (FISOS); also responsible for management of multiple projects/programs within FISOS Program Management Office (PMO); management of teams by organizing resources against tasks/milestones.

Also responsible for management of best practices with project team members; identify and manage risks/issues/action items within the program/project and at a program level and escalate appropriately; creation/update project plans, tasks and milestones utilizing MS Project 2007; manage budgets, communications, resource and time management; define and establish governance structure and processes to drive programs/projects; establish / adhere to project/program management standards and controls, including project documentation, status reporting and project governance; manage budgets, actual and forecasts within the scope of the program/project.

Also responsible for tracking financials, create budget vs. actual reports across multiple programs; management of multiple programs of work in excess of €10 million. Provide weekly status reports to senior management with status of costs, resource allocation costs across program and costs associated with each project within the program.

Detailed planning of projects as well as long-term roadmaps for a portfolio of changes, in coordination with IT; analysis and quality check of details behind requirements to develop business cases; interaction with senior managers, key stakeholders and the programme manager to drive prioritization. Coordinating the activities of business analysts to document business requirement; coordination and support to IT during their analysis, development and system testing; planning, preparation and support to operational users during UAT, and - as and when appropriate - performance of testing.

Senior Project Manager (consultant) October, 2007 - November, 2009
Confidential, Long Island City, NY

Responsibilities include successfully implemented the Waterfall methodology for Corporate Bank North America (CBNA) PMO. Worked with Senior Leadership Team (SLT) along with the Business Prioritization Organization (BPO) with the development of artifacts and tollgate reviews in order for projects to be successfully implemented within quarterly releases. Also successfully managed multiple projects across multiple Lines of Business (LOBs) within CBNA PMO. Responsible for managing technology development team during the entire project lifecycle. Responsible for tracking milestones/deliverables, issues, risks, resource allocations, time allocation utilizing CBNA/NAIT PlanView. Also responsible for updating PlanView with resources directly responsible for supporting various projects.

Creation of status reports for business stakeholders, steering committees and governance board. Provide weekly communication regarding status of projects within PMO. Creation of pivot tables, graphs, formulas, manipulating data within pivot tables in order to report status to Senior Management utilizing MS Excel 2007. Create dashboards with data from pivot tables to formulate status reports utilizing MS Project Excel 2007. Also responsible for timely delivery of six (6) projects within the CBNA PMO within time, cost & scope/quality defined boundaries, in accordance with the North America SDLC Methodology and leveraging PMI Project Management disciplines. Track project deliverables utilizing MS SharePoint 2007.

Also responsible for tracking financials, create budget vs. actual reports across multiple programs; management of multiple programs of work in excess of €10 million. Provide weekly status reports to senior management with status of costs, resource allocation costs across program and costs associated with each project within the program. Proactively managed the budget, cost of projects within a <5% variance from budget and plan. Create status reports utilizing MS PowerPoint 2007. Ensured all project resources had a clear understanding of project deliverables/milestones within the project timeframe utilizing MS Project 2007. Facilitate, coordinate, and arbitrate cross-functional macro level topics, often including Senior Management. Employ program management processes, processes, methods and standards for program delivery. Maintained project negotiation by providing subject matter expertise; negotiates for appropriately skilled human resources for project. Builds & maintains high performance teams through own actions & direction provided to others. Ensures project closes effectively through production turnover, documentation of learning and provision of feedback on project resource performance.

Senior PMO Project Manager (consultant) July, 2006 - June 2007
Confidential, New York NY

Responsibilities include establishing and administering effective project management methodologies and processes across the IT Fixed Income organization and by providing project tracking and reporting for Business Leaders. Implement and administer an effective standardized project management methodology. Including establishing a consistent process for initiating new project requests. Review and update the methodology to continue to improve IS project performance.

Creation of status reports for business stakeholders, steering committees and governance board. Provide weekly communication regarding status of projects within PMO; creation of pivot tables, graphs, formulas, manipulating data within pivot tables in order to report status to Senior Management. Create dashboards with data from pivot tables to formulate status reports utilizing MS Project Excel 2007. Also responsible for tracking financials, create budget vs. actual reports across multiple programs; management of multiple programs of work in excess of €10 million. Provide weekly status reports to senior management with status of costs, resource allocation costs across program and costs associated with each project within the program.

Project entailed implementation of Document Management System for IT Fixed Income utilizing SharePoint. Responsible for creating various deliverables (business/system requirements, business case, functional specifications, use cases, test cases, etc.) throughout the project lifecycle. Manage the overall direction of the IT Fixed Income Project Office/PMO providing services to the organization\'s project and portfolio management function. Also responsible for the management of the tool security access for the user community; assist in the implementation of the enterprise project and portfolio system and time entry tool; participate in establishing associated processes related to project boarding guidelines, planning and scheduling, estimating, costing and risk assessment of projects utilizing project lifecycle from Project Management Book of Knowledge (PMBOK). Develop and implement project management support tools (i.e. business case templates, project charter templates, TCO/ROI analysis templates, stage gate checklists, project status reports, portfolio status dashboards, etc), and, as necessary, evaluate, implement and administer a project portfolio management application.

Ensure compliance with established project management methodology by partnering with IS project managers to conduct periodic stage gate / milestone reviews. Establish and administer a set of standard practices for measuring project performance. Provide regular status reporting on the IS project portfolio, including budget consumption, schedule/milestone delivery and resource utilization. Assess and report on inter-project dependencies across IS portfolio. Track project deliverables utilizing MS SharePoint 2007. Assist in project development lifecycle including: requirements, analysis and design, testing, user training, deployment planning and support model; produce business requirements synthesize user requirements, break them into logical phases and identify key dependencies required (e.g. business processes and standards); produce functional designs which meet the business requirements. Effectively transition the functional designs to the technical team for the implementation.

Senior PMO Project Manager (consultant) October, 2005 - June 2006
Confidential, Stamford, CT

Responsible for working within the Investment Bank Division of the Equities/Derivatives Program Management Office (PMO) organization. Responsible for working on various mutual fund projects across the organization and ensuring all projects were compliant with Sarbanes Oxley (SOX). Other responsibilities include establishing and maintaining program inventory; also assist project managers in planning and scheduling process utilizing project lifecycle from Project Management Book of Knowledge (PMBOK). Develop project authorization, initiation, planning, execution and closing; develop processes to identify, report and manage risks, issues & dependencies; monitor and report program delivery progress utilizing MS Project 2003 (RAG status) and financial status; support and facilitate the governance process; ensure committee meetings are scheduled; produce and distribute timely & accurate program and project management materials; responsive to ad-hoc management information requests on programs and projects. Creation of status reports for business stakeholders, steering committees and governance board. Provide weekly communication regarding status of projects within PMO. Creation of pivot tables, graphs, formulas, manipulating data within pivot tables in order to report status to Senior Management. Create dashboards with data from pivot tables to formulate status reports utilizing MS Project Excel 2007.

Also responsible for tracking financials, create budget vs. actual reports across multiple programs; management of multiple programs of work in excess of €10 million. Provide weekly status reports to senior management with status of costs, resource allocation costs across program and costs associated with each project within the program. Project entailed implementation of real-time/market data for Equities/Derivatives organization. Vendors include Bloomberg as well as Reuters. Responsible for creating various deliverables (business/system requirements, business case, functional specifications, use cases, test cases, etc.) throughout the project lifecycle utilizing MS SharePoint 2003.

Also responsible for developing, setting up and administering web accessible documents utilizing SharePoint; also responsible working with various managers and their direct reports to ensure a standardized approach to monthly reporting and financial input utilizing MS Excel 2003; day to day production of high quality management reports utilizing MS Word 2003; production of MS PowerPoint presentations to a high standard; analyze and produce management information metrics on issue trends, milestone achievement, progress against plan. Also responsible for project plan development and tracking, stakeholder communications, requirements workshop coordination and installing project best practices with appropriate standards and tools; assist managers in tracking and reporting program financials; maintain project plans, progress scorecards, milestone tracking, risk/issues and other performance metrics.

PMO Project Manager (consultant) July, 2005 - September, 2005
Confidential, Montvale, NJ

Responsibilities include management and follow up from Quarterly Northeast Risk Advisory Services (RAS) Market Priority Review Program. Provide marketing support including pulling articles, assisting with presentation, and other duties as assigned by Pursuit Leads; analysis of revenue goals to actual, pull through services; assist with presentations for monthly leadership and quarterly meetings. Responsible for creating various deliverables (business/system requirements, business case, functional specifications, use cases, test cases, etc.) throughout the project lifecycle. Administrative responsibilities including time and expense reporting, meeting and travel arrangements, scheduling conference calls and preparing MS Excel 2003 spreadsheets and MS PowerPoint presentations. Provide senior programmers and project managers with consistent, timely, and accurate management information covering the full portfolio of projects and programs to support decision-making and to ensure proper reporting, process, and control for our major change programs.

Leading effective governance over the portfolio; ensure proper processes are in place to monitor investments; support cross-functional initiatives by providing consultative expertise covering delivery of management presentations, establishment of project governance, and advice on methodology/best practice for successful project execution. Generate reports used for our weekly review meeting with senior management; documentation signature process set-up/collect.

PMO Project Manager (consultant) January, 2005 - July 2005
Confidential, New York, NY

Responsible for working within the Investment Bank Division of the IT Infrastructure (ITI) organization. Responsible for working with various Program Managers on various Infrastructure projects across the ITI Silo. Other responsibilities include establishing and maintaining program inventory; assist project managers with the initiation of new programs and projects utilizing project lifecycle from Project Management Book of Knowledge (PMBOK); also assist project managers in planning and scheduling process. Develop best practices for project authorization, initiation, planning, execution and closing; develop processes to identify, report and manage risks, issues & dependencies; monitor and report program delivery progress (RAG status) and financial status; support and facilitate the governance process; ensure committee meetings are scheduled ; produce and distribute timely & accurate program and project management materials; responsive to ad-hoc management information requests on programs and projects; develop education and training roadmaps for program and project managers. Creation of status reports for business stakeholders, steering committees and governance board. Provide weekly communication regarding status of projects within PMO. Creation of pivot tables, graphs, formulas, manipulating data within pivot tables in order to report status to Senior Management. Create dashboards with data from pivot tables to formulate status reports utilizing MS Excel 2003.

Project entailed implementation of real-time/market data systems for IT Infrastructure. Responsible for creating various deliverables (business/system requirements, business case, functional specifications, use cases, test cases, etc.) throughout the project lifecycle. Also responsible for working with various managers and their direct reports to ensure a standardized approach to monthly reporting and financial input; liaise with the Business Unit Control function to maintain a consistent approach to forecasting across the Global Service Delivery function; day to day production of high quality management reports; production of PowerPoint presentations to a high standard; administration of key meetings and meeting documentation; analyze and produce management information metrics on issue trends, milestone achievement, progress against plan.

Will be responsible for supporting risk/issue monitoring, project plan development and tracking, stakeholder communications, requirements workshop coordination and installing project best practices with appropriate standards and tools; assist managers in tracking and reporting program financials; maintain project plans, progress scorecards, milestone tracking, risk/issues and other performance metrics utilizing MS Project 2003.

PMO Analyst/Project Manager (consultant) July, 2004 - December, 2004
Confidential, Jersey City, NJ

Responsible for working within the Investment Bank Division of the Operation organization. Responsible for working with various Program Managers on various Mutual Fund projects across the IBD organization utilizing project lifecycle from Project Management Book of Knowledge (PMBOK). Projects entailed merger & acquisition along with client/server implementation of mutual funds systems. Systems included Van Kampen products, Vanguard products as well as T. Rowe Price. Responsible for creating various deliverables (business/system requirements, business case, functional specifications, use cases, test cases, etc.) throughout the project lifecycle.

Responsibilities include coordinating and organizing the project and act as a strong second point person under the Project Manager and Senior Project Manager. Point person and daily interaction with IT teams. Participate in relevant client technology and construction meetings, and internal meetings according to duties. Also responsible for updating project plan with actual start and finish dates, providing cost variance along with earned value on a weekly basis. Supervise activities of project team as needed, including coordinate the day-to-day activities at the direction of the Senior Project Manager; assist in outlining priorities and organizing workload to meet project demands; assist in the training of other project staff; regular interaction with Project Manager and/or client on project status, providing written and verbal reports.

Responsible for taking minutes for main project meetings as specified by the Senior Project Manager; back-up for meeting minutes for technology discipline meeting and other project committee meetings. Review all meeting documentation prior to PMO review and distribution; provide documentation for multiple client committee meetings, which includes: agenda, minutes and all meeting handouts utilizing MS Word 2003. Also responsible for tracking project milestones and deliverables utilizing Niku Clarity and MS Project 2003.

Weekly distribution of issues and contact lists to client management team; document organization and administration filing for team; review all project plans for detail and accuracy. Analyze plans using PMO Tool database functionality. Provide weekly issues list based on RED dates; update the PMO tool, based on meetings. Identify issues, external dependencies, upcoming events, risks, etc. utilizing MS Excel 2003. Provide weekly reports for project management and client management teams; coordinate tool development and enhancements with MS Access developer; create presentations for corporate executive meetings utilizing MS PowerPoint 2003.

PMO Project Manager (consultant) July, 2003 - July 2004
Confidential, Jersey City, NJ

Responsible for working within the Investment Bank Division of the Operation organization. Responsible for working with various Program Managers on various Mutual Fund projects across the IBD organization utilizing project lifecycle from Project Management Book of Knowledge (PMBOK). Projects entailed merger & acquisition along with client/server implementation of mutual funds systems. Systems included Van Kampen products, Vanguard products as well as T. Rowe Price. Responsible for creating various deliverables (business/system requirements, business case, functional specifications, use cases, test cases, etc.) throughout the project lifecycle.

Responsibilities include coordinating and organizing the project and act as a strong second point person under the Project Manager and Senior Project Manager. Point person and daily interaction with IT teams. Participate in relevant client technology and construction meetings, and internal meetings according to duties. Also responsible for updating project plan providing cost variance. Supervise activities of project team as needed, including coordinate the day-to-day activities at the direction of the Senior Project Manager; assist in outlining priorities and organizing workload to meet project demands; assist in the training of other project staff; regular interaction with Project Manager and/or client on project status, providing written and verbal reports.

Responsible for taking minutes for main project meetings as specified by the Senior Project Manager; back-up for meeting minutes for technology discipline meeting and other project committee meetings. Review all meeting documentation prior to PMO review and distribution; provide documentation for multiple client committee meetings, which includes: agenda, minutes and all meeting handouts utilizing MS Word 2003. Also responsible for tracking project milestones and deliverables utilizing Niku Clarity and MS Project 2003.

Weekly distribution of issues and contact lists to client management team; document organization and administration filing for team; review all project plans for detail and accuracy. Analyze plans using PMO Tool database functionality. Provide weekly issues list based on RED dates; update the PMO tool, based on meetings. Identify issues, external dependencies, upcoming events, risks, etc. utilizing MS Excel 2003. Provide weekly reports for project management and client management teams; coordinate tool development and enhancements with MS Access developer; create presentations for corporate executive meetings utilizing MS PowerPoint 2003.

SENIOR PROJECT COORDINATOR (consultant) January, 1997 - July, 2002
CLIENTS: Confidential

Responsibilities include setting up project schedule (time/cost tracking system) utilizing MS Project 2000 and Excel; assess, analyze, document, and create/update project plans including work breakdown structures starting at a high level and drilling down into lower levels of work within Information Systems & Technology (IS & T) Project Management Office. Project entailed implementation of Interactive Voice Response System. Responsible for creating various deliverables (business/system requirements, business case, functional specifications, use cases, test cases, etc.) throughout the project lifecycle. Facilitate meetings to gather information, and communicate progress and results both verbally and in writing as the project progresses along with assisting in meeting minutes. Facilitating the formulation of business requirements as well as technical functional specifications documents using approved methodologies, tools, and standards.

Other responsibilities include project follow-up; coordinating meetings as well as project deployment; tracking project expenses; telephone coverage regarding project; distribute project status and project documentation. Created pivot tables, charts, graphs as well as various functions utilizing MS Excel. Maintain issue and risk reports along with identification of issues and risks and understanding the implications of re-planning; change management procedures and database. Preparing and updating cost estimates for the project as needed utilizing MS Excel 2000. Communicating project status, and identifying potential opportunities of issues utilizing MS Excel.

EDUCATION:

Course of Study - Business Administration / Project Management
Course of Study: Computer Science / Mathematics

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