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Project Manager Resume

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Newington, CT

Professional Program/Project Manager with over 15 years of Information Technology (IT) and business management experience in both the public and private sector with key emphasis on managing and implementing enterprise applications across multiple verticals financial services, manufacturing, consulting and technology services. Experienced in the program/project management in designing, developing, integrating, and supporting corporate tools and applications, including content management, database architecture, help desk management and e-learning modules. Managed multiple projects simultaneously and applied new technologies quickly with particular emphasis on teamwork. Possess excellent written, verbal and interpersonal communication skills.

Certifications

Project Management Professional (PMP), Certified through IBM, expired 2001 and Re-certification in Fall 2008

Technology Application Knowledge

Databases: Oracle, SQL Server, DB2, UDB, Sybase, Lotus Notes, MS Access
Application Servers: WebSphere Portal Server, BEA WebLogic, WebSphere Application Server, Apache, Resin, ServletExec, IIS, JRun, JBoss, Tomcat
Java Technologies: J2EE, Java, JavaScript, JDBC, Struts, WebSphere Application Developer
Other Technologies: .Net, Cognos, Crystal Reports, Oracle OBIEE, MS Word, MS Excel, MS Project Manager, Primavera, MS Visio, MS PowerPoint, MS Outlook, MS Publisher, MS Expressions, Intuit QuickBooks
Methodology Utilization and Knowledge
PMBOK Knowledge, RAD, JAD, Waterfall, AGILE, Organizational Theory, Structured Analysis and Design Theory (SADT) and Value Stream Mapping (VSM) Methodologies

Work Experience

Confidential, Newington, CT September 2010 May 2012
Project Manager Northeast Utilities

Project Management Responsibilities:

  • Managed the planning, design, development, implementation, integration and maintenance for a enterprise applications utilizing Waterfall and AGILE methodologies
  • Facilitated cross-functional Subject Matter Experts, Business Analyst, IT Architects, Application Developers, Product Managers, HR and project sponsors
  • Managed and structured change management from a current state to a desired future state
  • Created and executed project work plans and revised as appropriate to meet changing needs and requirements
  • Effectively applied appropriate methodologies and enforced project standards based on client platforms
  • Defined requirements and plan project lifecycle deployment. Effectively allocated resources and schedules to meet project deliverables, goals, and milestones
  • Implemented and created strategies for risk mitigation and contingency planning
  • Managed project budgets and determined appropriate revenue recognition
  • Effectively communicated both written and verbal business development discussion.
  • Met cost initiatives, schedules, and performance of component projects, while ensuring the ultimate success and acceptance of the program
  • Maintained continuous alignment of program scope with strategic business objectives, and made recommendations to modify the program to enhance effectiveness toward the business result and strategic intent
  • Established project requirements, resources and process for execution
  • Worked directly with Product Managers, SMEs and Business Solution Analysts to define complete project scope
  • Managed and reviewed project plans weekly and initiated escalation procedures as required to ensure timely target completion
  • Developed roles of cross functional teams (vendor/client relationship)
  • Utilized established project plans to drive cross functional results

Confidential, Southfield, MI July 1994 September 2010
Program/Project Manager

Responsibilities:

  • Managed the planning, design, development, implementation, integration and maintenance for a $4M enterprise web-based application for 5,000 national users utilizing RAD, JAD and AGILE methodologies
  • Executed and managed the design of a $2M Help Desk applying the Value Stream Mapping methodology
  • Facilitated and trained cross-functional Subject Matter Expert teams in HR, IT, H&S, Plant Management, Engineering and stakeholders
  • Managed and structured change management from a current state to a desired future state
  • Created and executed project work plans and revised as appropriate to meet changing needs and requirements
  • Effectively applied appropriate methodologies and enforced project standards based on client platforms
  • Defined requirements and plan project lifecycle deployment. Effectively allocated resources and schedules to meet project deliverables, goals, and milestones
  • Implemented and created strategies for risk mitigation and contingency planning
  • Managed project budgets and determined appropriate revenue recognition, ensured timely and accurate invoicing, and monitored receivables for projects
  • Identified and created new business and "add-on" sales opportunities within specific projects
  • Effectively communicated both written and verbal business development discussion.
  • Met cost initiatives, schedules, and performance of component projects, while ensuring the ultimate success and acceptance of the program
  • Maintained continuous alignment of program scope with strategic business objectives, and made recommendations to modify the program to enhance effectiveness toward the business result and strategic intent
  • Established project requirements, resources and process for execution
  • Worked directly with SMEs to define complete project scope
  • Managed and reviewed project plans weekly and initiated escalation procedures as required to ensure timely target completion
  • Developed roles of cross functional teams (vendor/client relationship)
  • Utilized established project plans to drive cross functional results
  • Key liaison between key teams (process development, facilitation, pilot locations, SMEs, and technical) to create seamless solution
  • Provided technical resolutions on external database issues and exceeded customer expectations
  • Managed the development for reporting models and defined integration strategy to publish via web utilizing enterprise reporting tool
  • Collaborated with various Chrysler group owners in production environment to resolve Chrysler environmental infrastructure issues

Confidential, Managed and trained 60 project and operational managers over a 2 year period to perform risk assessments to verify current business state and provided recommendations to improve key business strategies

  • Designed and implemented a standardized business plan Waterfall model to increase effectiveness within customers’ internal operations. Met cost initiatives, schedules, and performance of component projects, while ensuring the ultimate success and acceptance of the program
  • Maintained continuous alignment of program scope with strategic business objectives, and made recommendations to modify the program to enhance effectiveness toward the business result and strategic intent
  • Established project requirements, resources and process for execution
  • Worked directly with SMEs to define complete project scope
  • Created project plans to utilize weekly throughout project duration as a key to ensure timely target completion

Confidential, Facilitated 30 project managers and business analysts over the course of a year to streamline internal business processes to reduce labor cost and improve profitability

  • Oversaw customer operational plans to ensure requirements were met within and established budget
  • Developed and designed plans for improvements to meet targeted goals and objectives for business strategies and profitability

Confidential, Southfield, MI September1978 June 1994
Regional Lead Internal Auditor/Process Consultant

  • Thorough knowledge of the principles, procedures and practices of accounting and financial records and transaction
  • Exceptional knowledge of audit procedures, including planning, techniques, test and sampling methods involved in conducting audits
  • In-depth ability to gather, analyze and evaluate facts and to prepare and present concise oral and written reports
  • Expert in process analysis and root cause determination applied skills nationally
  • Created and implemented a national audit and control designs and provided advice and counsel to executives on a local and national basis

Confidential,
Held several management positions and levels and oversaw operations of budgets in excess of $25M in inventory distribution, asset management, accounts receivables, contract management and facilities management.

  • Lead, directed and managed inbound and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer\'s standards
  • Maximized profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer
  • Maintained a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition
  • Utilized superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients
  • Addressed all employee performance problems promptly and directly in accordance with company personnel policies and procedures

Education : Bachelor of Science

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