We provide IT Staff Augmentation Services!

Manager, Scrum Master And Agile Coach Resume

Richmond, VA

SUMMARY:

Confidential is a seasoned Agile expert with Agile experience in both IT and Operations at all levels within an organization. Confidential has coached Leadership and teams on adopting Agile, Scaled Agile Framework, Scrum, Kanban, and technical practices. She has also facilitated trainings on Agile, Lean, and SAFe.

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Manager, Scrum Master and Agile Coach

Responsibilities:

  • Release Train Engineer leading an IT Train through SAFe framework and practices
  • Coach and train leadership, and teams on Agile methodologies using SAFe framework, Scrum, and Kanban for both Operations and IT development
  • Facilitate SAFe ceremonies to manage cross - team dependencies and impediments
  • Lead a successful Agile Transformation with distributed Agile teams, and IT an Operational teams for enterprise initiatives
  • Create and facilitate multiple trainings on Agile methodologies, SAFe framework, being a successful RTE, and being a successful Scrum Master.
  • Create and foster and environment that encourages continuous improvement and technical practices Coach associates in Agile methodologies

IT Manager, Scrum Master

Confidential

Responsibilities:

  • Manage the DR processes to integrate best practices, drive effectiveness & efficiency through partnership with peers and stakeholders
  • Drive transparency and strategic prioritization for Disaster Recovery through metrics and reporting to drive process improvements
  • Leverage Agile practices to drive increased communication & collaboration across Disaster Recovery
  • Facilitate daily stand-up, sprint review, retrospectives, sprint planning, and other ceremonies
  • Coach associates in Agile methodologies

Business Process Analyst

Confidential

Responsibilities:

  • Manage a team to migrate the application recovery scripts to an enterprise format
  • Coordinate and direct continuous improvement initiatives by analyzing and improving the supporting processes
  • Develop and maintain formal process documentation including procedures and process flow diagrams for the Disaster Recovery Team

Confidential, Richmond, VA

Process Specialist

Responsibilities:

  • Provide coordination and direction for continuous improvement initiatives by analyzing and improving the processes and tools supporting the IT Operations Center
  • Develop and maintain formal process documentation including procedures and process flow diagrams

Confidential, Richmond, VA

Process Coordinator

Responsibilities:

  • Pioneer to lead one of the first successful Agile projects within Operations
  • Manage all phases of project management including idea analysis, feasibility, definition, planning, prioritization, and implementation of both IT and non-IT related projects
  • Build and maintain positive relationships with key stakeholders to encourage teamwork, collaboration, and ownership of responsibilities
  • Create well-managed processes by assessing both credit and regulatory risks and developing appropriate process controls and operational metrics
  • Coordinate and conduct systemic audits to ensure adherence with procedures and service level agreements
  • Monitor processes to become Lean, efficient, and stable
  • Coach associates in Agile methodologies

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