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Technical Project Manager Resume Profile

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AREAS OF

EXPERTISE

  • Experienced Project Manager with 9 years of experience through all phases of the project and software development cycleDependable, goal oriented and performance focused professional, with hands on skills and experience in project management, Data Quality, Quality Assurance, Training, Human Resources and Payroll Flexible, dynamic and able to quickly adapt to changing needs of the business
  • Key strengths include multi-tasking, problem solving, great people skills, planning and analysis
  • Methodologies
  • Agile SCRUM , Waterfall, RUP Rational Unified Process
  • Databases
  • Oracle 11G, Microsoft SQL Server 2012
  • Software Tools
  • TOAD for Oracle 11.5, Microsoft SQL Server 2012, Sharepoint, TFS Team
  • Foundation Server , Microsoft Test Manager, Visual Studio 2012, JIRA,
  • Microsoft Office Word, Excel, Access, Power Point, Publisher , Microsoft
  • Project, Visio
  • Reporting Tools
  • Pentaho, Inetsoft, Crystal Reports
  • Platforms
  • JAVA J2EE , .NET Framework Microsoft
  • Project Life Cycle Coordination
  • Quality Assurance
  • Standards and Best
  • and Management
  • Practices
  • Project Risk Management
  • Analytical Problem Solving
  • Web Application Projects
  • Project Reporting
  • Customer Needs Assessment
  • Team Training/Building and
  • and Achievement
  • Mentoring
  • Resource Planning and
  • Cross Functional Team
  • Data Quality
  • Allocation
  • Leadership
  • Agile Scrum Master
  • External Vendor Interaction
  • Requirements Analysis
  • Manages a team of developers, Technical Business Analysts and Quality Assurance Analysts in ensuring Data Quality reactive aspect and Data Integrity proactive aspect in MISIS
  • Provides Weekly status reports, escalated Risks and provides solutions on issues raised to the Management Team
  • Collaborated and worked across functional teams to provide support in efforts for Data Cleansing activities for the different modules of the application
  • Manages Priorities of Tasks and allocates resources to the team in alignment with the Weekly Production releases
  • Provides Ad Hoc data requests for various Departments and Business owners
  • Knowledge of Management Information Systems: SQL, relational theory, data modelling, various different RDBMS ie Oracle, SQL Server
  • Involved in the development of the data management and identifying key business outcomes of the data management, decomposition of key data elements and delivery of metrics for monitoring the quality of data and subsequent report of that data.

Technical Project Manager

Connfidential

  • Successfully mentored, implemented and incorporated SCRUM Principles including daily sprints, Sprint Review meetings, Sprint Retrospective and Planning to deliver functional product 4-week schedule for each Sprint
  • Prepare for and facilitate sprint planning meetings and maintain product backlogs and allocation of resources needed to address application and reports development for timely delivery of modules assigned to the team
  • Developed and implemented a process for managing tasks using Microsoft's Team Foundation Server TFS .
  • Hands on experience working with Sprint teams as a Scrum Master
  • Efficient management and motivation of cross functional teams ranging from 10-12 members which includes developers, Subject Matter Experts, QA and Training generating a fully collaborative environment
  • Conducted formal and informal product design reviews with Subject Matter Experts and developers throughout a mapping, schedules and potential issues
  • Monitored application and reports development and reported progress, issues, barriers, velocity status during weekly Scrum masters' meetings in alignment with the timelines set by the Independent Monitor
  • Developed and implemented templates used by QA for the User Acceptance Criteria and Test Cases and Test Scenarios
  • Analyzed business requirements and developed User Acceptance Criteria, created and executed manual test cases using Microsoft Test Manager.
  • Perform all kinds of testing including regression, integration, Interfaces, functional, back-end and GUI testing and acted as a liaison between the Business users and the Development team.
  • Experience in back end testing extensively used SQL queries for data validation Microsoft SQL Server
  • Expertise in using TFS to open bugs, create tasks and Business Requirements document BRD , initiate change requests for enhancements
  • Reviews Interface requirements for data from different target sources ISIS, legacy and other sources , verified data accuracy and data mapping after transformation rules are applied to the source MiSiS

Technical Project Manager

confidential

Project Information:

  • The Integrated Student Information System was an initiative to bring together multiple stand-alone systems across LAUSD into a single integrated system to track student records and information through a web based application that is centralized and secure.
  • Coordinated the activities and tasks needed for the successful deployment of patches and major software upgrade releases by working as a primary liaison with Subject Matter Experts, vendor's development team, Infrastructure support DBA, ASA , Production Support team
  • Designed and implemented QA processes from test cases, performance testing, bug defect reporting using the defect tracking tool JIRA and verifying bugs
  • Worked collaboratively with business analysts, subject matter experts and developers to define and refine business requirements to understand the scope of testing
  • Performed various types of testing from beginning to end of the product life cycle such as Black box, Functional Testing, User Acceptance, Performance, Regression, Installation and Upgrade testing.
  • Experience in back end testing and extensively used SQL queries for data validation TOAD for Oracle
  • Interacted and communicated the status of test activities with team members and coordinated with different teams for integration testing in alignment to the deadlines set for software upgrades and patch releases
  • Provided technical support in troubleshooting and resolving problems related to Production data and reports related issues
  • Trained and mentored QA resources consultants on the different ISIS modules and reports

Technical Project Manager

confidential

Accomplishments

  • Managed all aspects of the Integrated Student Information System ISIS Reports Team responsibilities for both vendor produced and LAUSD produced reports, including creating and maintaining a detailed project plan that is integrated into the project-wide plan.
  • Oversaw risk management for the team created and provided weekly team status reports to the Project Management team reported, escalated and resolved issues
  • Led a team of 6 reports developers that is comprised of LAUSD employees and consultants, including mentoring, managing workload priorities, measuring staff performance and promoting professional development. These activities included creating new reports such as Ad Hoc reports for school based users and central users and integrated and deployed these customized reports to the vendor's application.
  • Collaborated with vendor-partner business analysts, LAUSD Subject Matter Experts SMEs , and other departments to identify reporting requirements, reviewed and approved technical and functional reports design specifications, based on Fit/Gap Analysis of District business needs.
  • Managed and tracked the reports change request process and identified business requirements for revisions to and creation of reports.
  • Coordinated with the Testing Team in the testing of reports' functionality as well as regression testing of previously released reports by providing them with expertise in understanding and interpreting the requirements in the design specification documents
  • Drafted release notes in order to inform users of changes, updates and fixes to reports.
  • Worked with the Production Support Team to resolve high priority production issues with reports.
  • Coordinates the Reports Team with the Technology Team Database Administrators and Application System Administrators in the testing and analysis of performance issues with high volume reports.

Information Technology Trainer II-Team Lead

Confidential

Project Information:

  • Welligent is a District-wide web-based software system used for online IEPs and tracking of related services such as speech and language, physical therapy, vision and hearing screenings, nursing services, etc. provided to students during the course of their education. Welligent is also a behind-the-scenes billing system that electronically invoices Medi-Cal and other insurance companies to seek reimbursement for services delivered to students.
  • Worked with the User community from the different Designated Instructional Services groups ie-School Nurses, Occupational Therapist/Physical Therapist, School
  • Psychologists, Speech Therapists on their business processes and developed scripts to validate that the new web based application met their needs and documented changes needed in their processes as well as changes to the system to comply with the Modified Consent Decree of documenting and tracking services provided to Special Education students
  • Conducted end to end testing of the web based application for defects, changes to the application and production releases.
  • Developed scripts, reference materials, user guides, quick reference guides for each group of users and customizing the materials based on their business processes.
  • Provided customized training on using the web based application to these different groups of users to fit their needs in their everyday business processes. Trained them on procedures and reports that they need to generate from the system for documentation of compliance to the Modified Consent Decree and for Medi-Cal billing purposes.
  • Developed an access database to track users who have been trained and provided reports to managements for analysis and compliance to the Modified Consent Decree.
  • Trained management from the different user groups in using the case management system of the application to monitor their providers on their caseload and service provision.

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