Summary

• Result-driven technology professional with more than seven years of IT industry experiences. Contributed to multiple IT projects encompassing system engineering in Agile and Traditional methodology, management consulting, solution architecture, and system integration throughout the entire SDLC.
• Dynamic visionary with a gift for communicating, and exceptional experience in system design, development, requirement gathering and analysis. Excellent experience in client relationship management, and managing teams.

Areas of Expertise

• Quality Assurance
• Leadership Consulting
• Business Intelligence Tools
• Customer relationship management
• Data Modeling
• Technical Leadership
• XML
• IT Compliance
• SDLC waterfall, Agile
• Microsoft office suit, Visio
• MS experience
• Cisco, Alcatel Lucent 7450
• UNIX/VMS/Windows/Linux

CAREER EXPERIENCE

Confidential

Lead Network Engineer III / Project Manager

• Provide technical leadership to various client objectives in Provisioning and Maintenance Center. Manage Service Level Agreement SLA Project with six direct reports, and delivering complex Network design solutions to Verizon customer such as T-Mobile, AT T and Sprint.
• Manage the entire SLA project life cycle.
• Weekly Quality Audit on the task assigned to SLA team.
• Responsible for leading the technical team, allocating work, mentor and monitor the progress to meet the delivery deadlines and create Job Aid for all new hires.
• Planning the development tasks, tracking the schedules, coordinating with the contractors and client team.
• Providing employee development actions and recommending their training needs and provide feedback to higher management.
• Collaborate with clients and colleagues to develop solutions and strategies for client assignments.
• Develop and manage schedule using MS-Project for project activates.
• Technical consultant on Cisco to Alcatel-lucent migration project, and T-Mobile Projects.
• Deign and troubleshoot different Ethernet deign Circuit such as, ERS, EPIPE, VPLS, EMS and MPLS backbone Ethernet on Layer 1 design such as SONET, TDM.
• Manage internal phone reduction project with Verizon Business VZB .
• Weekly status meeting with upper management and other Project Managers.

Confidential

Lead Data Center Engineer

• New Data Center Project which it includes layer 1, 2 and 3 management. Maintained and provisioned Amazon Datacenter Servers, Switches and Routers. Managed S3 Project which involved managing all phases of project. Weekly status meeting with functional and project managers and major stakeholders. Monitored SLA and sent delay metrics report to the senior managers.
• Worked with variety servers like, HP, ZT, DELL, and Rackable on Windows server and Linux platform.
• Used server Management Technology like, IPMI, Roamer, and iLO. Configured switches and router through switch builder software.
• Developed schedule and Work Breakdown Structure WBS on upcoming maintenance Project and S3 Project injection.

• Assigned, directed, monitored and reviewed the work of the team members.
• Served as point of contact on various escalations and outages.
• Changed request through Remedy.

Confidential

Senior System Engineer

• Managed all aspects of the company datacenter system administration by building server hardware, server operation system, troubleshoot and datacenter monitoring and management and directed team of five Engineers. Recommended and integrated hardware to support intensive enterprise data collection and processing. Maintained communication with vendors, senior management and stakeholders to plan and implement appropriate solutions. Delivered oral and written presentation of evaluation results to stakeholder management. Mentored and offered career guidance to team.
• Served as the technical leader for migration project, converting Disaster Recovery site to Production center.
• Led high performance team toward providing technically Datacenter Project.
• Provided technical leadership and design Datacenter.
• Co-location techniques from design of Collo by Visio Software, order and install Cabinet and Cabling.
• Installed and configured Servers windows 2003, 2008 and Linux . Patched update, Switches Cisco 6513, 6509, 2800, ASA5540 and Routers 2800 Series .
• Installed and monitored the health of datacenter with Insight Management Monitoring, APC PDU's to monitor the PDU'S and SNMP to monitor the servers.
• Conducted midterm and annual reviews of direct reports through employee evaluations and competency assessments.
• Had Weekly status meetings with upper management and stakeholders.

Confidential

Lead Technical consultant

Provided technical guidance to the Datacenter development process. Designed, monitored, analyzed and provided 24/7, on-call technical support to various external customers such as Akamai and Netflix. Assist on infrastructure team including planning a Datacenter strategy aligned with company objectives. Collaborated with system administration team on installations, upgrades and maintenance on hardware and software Datacenter device.

• Provided technical leadership and design of Datacenter. Demonstrated ability to initiate actionable steps to meet client's/firm's needs.
• Installation, Configuration and maintenance of Layer 1, 2 and 3 in the NOC environment.
• Managed Company's incoming and out coming shipment.
• Provided Technical consulting on different projects.
• Point of contact with internal and external stakeholders.
• Had weekly briefings and status report to upper managers.
• Helped upper management in Continual Service improvement CSI

Confidential

Lead IT Consultant

Provided school technical consulting on design of Audi Visual and troubleshooting process on five campuses. Managed departmental computer labs by troubleshooting a wide range of IT related issues.

• Provided technical consulting and design Audio Visual.
• Managed the AV through SharePoint application.
• Contributed on Procurement Management.
• Had weekly status meeting with senior manager.
• Trained and supervised new team members.

Confidential

Junior System Engineer

• Provided technical consulting to our clients and offered the best and suitable service. Offered services to our clients with Networking for homes and offices, AV, LED Lighting, POS, and internet security.
• Contributed to Request for Proposal RFP and Request for Quotation RFQ process.
• IT solution.
• Technical support on all layers and designs.
• Contributed on all different phase of projects.
• Remote support

Confidential

Senior Sales Consultant / Mentor

• President Club Level Sales Consultant.
• Sold over 600 Cars.
• Mentor New Sales consultant.