SUMMARY

• Sr. Program Manager with significant achievements in driving complex projects.
• Comprehensive NPI knowledge of hardware technologies and software applications.
• Ability to build TEMPeffective controls to manage scope of consumer oriented software projects.
• Proven track record of developing dynamic cross - functional teams.
• Demonstrated creativity in leadership.
• Highly energetic, efficient, and personable management style.
• Thrives in fast paced challenging cGMP/GDP work environments.
• PMI Project Management Professional (PMP)® certified.
• Scrum Master certified (CSM).
• Stanford’s Advanced Project Management (SAPM)® certified.
• PMI Agile Certified Practitioner (PMI-ACP)® certification pending.
• Certified Scrum Professional certification pending.

TECHNICAL SKILLS

• MS Project - Intermediate/Expert
• CAD/CAM - Intermediate
• HTML Editors - Expert
• C/C++Beginner
• Xml/Soap Beginner
• HTTP Beginner
• Strong understanding of Agile/ (Define, Measure, Analyze, Improve and Control (DMAIC)) /SCRUM/Lean/Waterfall methodologies
• PLM/PDM (v8.4), DOORS, BAAN, Jira, Confluence, TFS, Google Docs, MS Office, Lotus Notes, Slack, Box, Drop box, VersionOne, SharePoint, TrackWise, ComplianceWire - Intermediate/Expert

PROFESSIONAL EXPERIENCE

Confidential, Foster City, CA

Sr. Project Manager, Integrated Quality Systems

Responsibilities:

• Understand and implement teh Gilead Project System (GPS), which is teh Gilead internal project implementation methodology - Idea, Assess, Plan, Build, Test, Validate, Train, Deploy and Support.
• Work closely with teh Cross functional leads like teh Business Lead, EBS Delivery lead, Validation and QA lead, and formulate teh business case and get teh funding approved, and align teh project deliverables with teh overall Gilead IQS roadmap.
• Leading an agile Information Systems team in delivering major Quality Business initiatives, which help sustain and grow our business.
• Facilitate scrum practices and ceremonies
• Manage one or more work streams on a major program for our Pharmaceutical Development Management (PDM) group.
• Assist in providing training/coaching on project management Agile principals where appropriate to our stakeholders (Business Owners/Leaders, System Managers, Validation Engineers, Lab Operations, Pharma Quality System (PQS) stakeholders)
• Create appropriate project plans and work schedules to meet business objectives and priorities
• Provide an ongoing assessment and management of project risks and determine actions necessary to mitigate risks
• Track and help resolve project issues
• Facilitate teh execution and follow teh Change control, CAPA, and Deviation processes
• Provide regular project plan updates and status reporting on financial and delivery progress, including weekly executive dashboards
• Lead project communications activities to teh stakeholders
• Collaborate with other IT groups involved in teh project delivery process
• Assure, through monitoring and project oversight, that project delivery is on-time and within budget; identifying, tracking, reporting, and escalating issues as appropriate
• Coordinate teh delivery of training with business systems users and IT
• Facilitate post implementation project reviews and teh incorporation of lessons learned back into principals, policies, practices and teh in-house knowledge base

Confidential, San Francisco, CA

Technical Project Manager/Scrum Master/Agilist - Portfolio Management

Responsibilities:

• Managing 3 agile teams and 1 Data migration team which are delivering on 7 top projects in 2016/2017 and have a major impact on teh growth of teh business
• Lead scrum practices and ceremonies for software development teams
• Involves distributed teams in teh USA and India
• Managing/facilitating teh data migration and release to our e-commerce platform
• Assisting in management of a portfolio of programs under Seller Ecosystem
• Helping to facilitate quarterly release planning meetings that involved 40+ team members from Engineering and other cross functional departments
• Highly organized, detailed oriented, driven as well as takes initiative without being asked.
• Ability to recognize team needs and project barriers, and resolve them TEMPeffectively
• Helped to manage teh release of teh pricing optimization project that resulting in a significant increase in revenue
• Building a vibrant Agile community through teh participation in teh weekly Agile Community of Practice / Scrum Master Forum meetings
• Lead scrum practices and ceremonies for software development teams
• Work with Program Manager, Product Owners and stakeholders to define priorities and backlog
• Identify and track dependencies and impediments and assist in mitigation
• Maintain metrics, resources and facilitate scrum of scrum meetings
• Facilitate team on continuous improvement and coaching in agile practices
• Ensure product delivery on schedule and in budget
• Outstanding interpersonal, problem-solving, prioritization, conflict resolution, analytical, influencing, facilitation, negotiating, and time and resource management skills
• Extensively trained to work in an GMP/GDP environment
• Agile transformation leader and coach
• Leading complex pharma R&D program across all phases of planning, implementation and product launch readiness (using Agile and Waterfall methodology).
• Create, optimize and drive structured schedules and project plans. Work with team to set deadlines, identify critical path deliverable TEMPeffecting product launch plans based on changing conditions or data.
• Represent teh pharma R&D team as core project management team member in planning and scheduling teh cross-functional product development effort.
• Anticipate, identify, document and manage key program and project risks, propose and drive appropriate mitigation and contingency plans.

Confidential, Concord, CA

Engineering Project Manager/Agile Dev.

Responsibilities:

• Lead complex R&D programs across all phases of planning, implementation and production readiness and support (using Agile and Waterfall methodology).
• Created, optimized and drove structured schedules and project plans. Set and met deadlines with quality deliverables, TEMPeffectively adapting and modifying plans accordingly.
• Represented teh R&D teams as core team member in teh cross-functional program teams.
• Anticipated, identified, documented and managed key program risks, propose and drove appropriate mitigation and contingency plans.
• Planned resource requirements and negotiated Core Team resources with R&D functional managers; assisted Core Team Members in negotiating extended team staffing.
• Lead teams to define and prioritize scope, objectives, and requirements.
• Assisted Core Team Members in resolving extended team and functional issues. Built TEMPeffective relationships with core and extended team members, functional managers, senior management, and customers. Provided online marketing and packaging for product launch.
• Responsible for project planning, packaging, management of critical path and leading project teams. Lead cross-functional project teams to develop system level products including hardware (Instrument), software, plastic consumables and reagents.
• TEMPEffectively managed multiple projects that were complex in scope with a high degree of independence. Tasks include managing initiation, execution and closure of projects.
• Responsible for cross-functional project team coordination for teh new product development (NPD) from product definition through product commercialization by utilizing PLM/PDM where necessary.
• Leads various project teams consisting of representatives from R&D (Engineering), SQA, Marketing, Documentation, Service, Tech Support and Manufacturing (Packaging) through teh product initiation, Agile/Scrum Software development (using TFS to track progress), HW Dev., V&V, and manufacturing lifecycle. Worked directly with functional managers and senior management throughout teh project.
• Responsible for organizing interdepartmental activities, which include creation of project documentation, facilitation of project meetings, providing detailed minutes, tracking action items and communication of project performance.
• Ensured completion of teh project to an agreed upon schedule that was created by key functional contributors from teh team.

Confidential Santa Clara, CA

Software Project Manager/Scrum Master

Responsibilities:

• Responsible for cross-functional project team coordination for teh new product lifecycle (NPI) using Agile/SCRUM methodology from product definition through product commercialization.
• Lead various project teams consisting of representatives from R&D, Quality Engineering, Marketing, Regulatory, and Manufacturing through teh product initiation & development cycle. Lead multiple Agile/Scrum teams during a defined iteration/sprint within Jira. Also, managed requirements using DOORS.
• Responsible for organizing interdepartmental activities, which include project meetings and detailed minutes of action items and deliverables.
• Ensures completion of teh project to an agreed upon schedule that was created by key functional contributors from teh team.

Confidential, Palo Alto, CA

Program Manager

Responsibilities:

• Managed Oncology Information Systems (OIS) application and medical device projects with teams between 8 to 35 members. This effort included providing electronic medical records (EMR) capability.
• Managed new product development as well as Continuation Engineering software releases.
• Managed cross-functional international teams and intradepartmental expectations to ensure program viability and success.
• Performed communication tasks between my team, Software Quality Assurance, Technical Publications, PSE, Marketing, Manufacturing, and various other groups across teh organization.
• Transitioned mature R&D project to volume production line on schedule in teh face of constantly changing marketing requirements. Worked with team for digital marketing rollout.
• Experience with FDA Inspections and Internal Audits as Engineering liaison.
• Managed code development projects for teh current MSN (Web) TV Services. Drove upgrades of consumer Internet content, packaging and/or services via TV Set-Top Boxes (STB).
• Responsible for helping define and develop service which defined integrated communications and entertainment while building upon existing Microsoft platforms.
• Created functional specifications to support feature release.
• Administered and tracked creation of project doc. deliverables based on teh Microsoft Solutions Framework (MSF) charter and life cycle.
• Coordinated and facilitated weekly cross functional meetings which update lead service release team members throughout planning/development cycle (Product Planning and Marketing, Database Dev., Client Dev., QA, Operations, Packaging, Usability Engineering & Design, Tech. Writers, Customer Support, Service Release).
• Upgrade services shipped on time and within expectations.

Confidential, Mountain View, CA

Sr. Program Manager

Responsibilities:

• Program Manager for both teh Netscape Communicator 4.7x releases as well as drove a dynamic cross functional team tasked with developing a next generation GECKO based (Web-based app.) internet browser (Netscape 6.1).
• Managed all deliverables relating to teh project. Worked on SOA Technology projects using customers’ data to customize their product release.
• Created and maintained MSProject schedule and tracked deliverables to RTM. Coordinated and ran weekly cross functional meetings which updated lead product release team members throughout product release cycle (Product Marketing, Eng./Dev., QA, Int'l, OEM, Release/Build, Tech.Writers, Customer Support).
• Created tracking metrics used to determine fix rate progress relating to on-time scheduled milestones.
• Coordinated post mortem for current and previous products. All products shipped on time and within expectations.
• Sole Program Manager for pre-ipo internet startup company which focused on business-to-business eCommerce.
• Responsible for teh on-time delivery of industry leading eProcurement product.
• Work closely with product marketing and engineering staff to define product release strategy, tradeoffs, project resource scheduling, milestone calculation, issues tracking and related project management activities.
• Managed and coordinated cross functional project teams and drove complex software development projects through to completion.
• This involved overall ownership and responsibility for cross functional deliverables leading to successful delivery of teh project.
• These projects involved enhancing teh functionality of teh core architecture (web-enabling) and business modules (Sales Force Automation-SFA) for teh Customer Relationship Management (CRM) client/server application.
• Responsibilities included: Project planning, creating master schedules, risk management, driving project action items, process improvements, status reporting, efficient identification and resolution of complex issues, writing and conducting project presentations.
• Facilitated project meetings and communicated related information to project teams and executive staff.

Confidential, Inc., upertino, CA

Engineering Project Manager (EPM)

Responsibilities:

• Manage moderate to complex software development effort in teh CPU Systems Software Engineering group, driving activities of SW bundle development for CPU HW projects. Develop project plan and schedule for software development.
• Ensure thorough project investigation and acceptance by soliciting input and direction from key leaders and influencers on teh CPU development/management team. Worked with vendors to support digitally marketing product (including packaging, branding, offline advertising, print, etc.).
• TEMPEffectively communicate to all levels project status. Independently anticipate and manage risks associated with project, and develop and implement solutions to complex issues across groups, product lines and divisions.
• Has in-depth understanding of product features, marketing strategy and customer needs.
• Made critical decisions which had significant financial and schedule impact.
• Strong product development experience shipping high volume desktop (CPU) products on tight schedules. Demonstrate creativity, leadership, and technical expertise.
• Has proven track record of successful team building and excellent communication/negotiation skills.
• Managed SW Quality Assurance requirements for new and ongoing software/hardware projects in CPU System Software Engineering.
• Secured resource commitments for planned changes, tracked progress on changes & removed obstacles which impeded progress toward achievement of goals.
• Lead 3rd party bundle development/requirements with industry partners and cross-functional team; provided input to technology roadmaps; provided cross functional leadership to achieve 3rd Party SW. cost, quality, and availability goals; work in close partnership with Software Business Manager to map supplier/tech strategy, and support negotiations.
• Managed QA testers, contractors and outside vendors on an as needed basis.
• Proven track record of successfully driving issues surrounding software quality to closure on several moderate to complex software projects.