SUMMARY

• Senior Project Manager/Scrum Master with 13+ years of experience in Global Leadership and Delivery, E2E Program/Project Management, Vendor Management, SOW - CO, Cost Budgeting, Issue/Conflict Resolution, Delivery Process Implementation, Development/Quality Assurance IT Strategy, Roadmaps, Technology Transformation and Metrics Management.
• Managed & delivered both E2E Development and QA Projects. High exposure in SDLC and STLC models such as Waterfall/Hybrid and Agile implementation, with knowledge on Scrum, Kanban, XP, RAD, SAFe Techniques.
• Have managed/implemented large programs with 15+ applications integrated and deployed to production. Also have managed Data Migration, Data Conversion, Data Warehouse/Business Intelligence(BI), System Upgrades, Database Upgrades, Master Data Management and Mergers/Acquisition, COTS Software Projects.
• Demonstrated excellent Program, Project and Account management skills across various projects/programs. Have managed teams of 60+ members forming right Pyramid, that includes a blend of Junior Managers, Leads, Module Leads, Senior and Junior Resources. Have successfully delivered 30+ major projects and 60+ enhancements projects.
• Domain experience includes Finance, Banking, Loan Processing and Lending, Capital Markets, Accidental and Health Insurance, PeopleSoft ERP (HR Master Data Management, Leave and Time Tracking Systems, Payroll, Performance, Compensation, etc..), Cards and Payments - Cross CCY B2B Money Transfers, Account Receivables/Payables, Customer Relationship Management(CRM), Embedded Systems/Software’s, Chip Cards and Security Systems, Protocols.
• Highly proficient communicator with a track record of managing relationships with executive management.
• Worked in a CMM Level5 Company and have very good knowledge about SDLC (Software Development Life Cycle) and quality procedures in development and maintenance
• Experience organizing & facilitating Scrum ceremonies like sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Organize Technical Discussions and Joint Application Design(JAD) sessions within System Architects, Vendor Teams, Development Teams, Infra and Support Teams for Application Design/Architecture, Data Mapping, Report Specification etc.
• Monitored and Mentored product owners on effective backlog management techniques, Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Experience in coordinating the efforts between distributed team at distributed locations across US, Canada, India and Philippines. Accountable for Quality releases of the applications, products and their features, improving efficiencies by improved-defined Quality Gates.
• Have used JIRA extensively for End to End Project Management and Agile Delivery and HP Quality Center Certified.
• Extensive experience on optimizing Change and Release Process for Enterprise Applications, implementing Shift left Strategy and Improved Quality Gates across Project Phases. Good Experience coordinating Changes/Implementation for IT products and Enterprise Applications, between Business, Stake Holders, Dev, PMO, QA, CM, Infra and Support Team.
• Have been part of Go No Decisions and CAB (Change Advisory Board) Meetings for the changes to be deployed to Production and take ownership on Sign offs procedures for the changes.
• Enhanced customer loyalty by effective partnering with all wings of client Organization - Senior Management, Release Management, PM Community, Infrastructure, Business Analysts, PMO and others.
• Create Dashboards, Setup Releases, User Stories, and Tasks for the Projects in JIRA/VSTS based on Agile Methodology.
• Continuous Integration/Dev Ops - Designed ‘Shift-Left’ process involving 5 Dev/Test/Automation Environments for deploying, finding/fixing of defects for the changes early during development, thereby reducing defects leakage to production.
• Expert in managing end to end UAT test cycles and excellent Business Acumen. Management of the creation, review and gain sign offs for: UAT Test Strategy, UAT Test Plan, UAT Test Scenarios and Test Cases, UAT Run Sheet, UAT Test Status Reports and UAT Test Completion Report. Extensive experience performing Root Cause Analysis(RCA) - CA/PA using Fish Bone and Risk Management Techniques. First Point of escalation on any Production Issues.
• Involved in planning, setting up test Environment Build to conduct E2E SIT, Data Migration, Parallel and Data Warehouse Testing.

TECHNICAL SKILLS

• HP PPM
• CA PPM
• Domino
• Field Glass
• Version One
• IPMS
• MS Project Pro(MPP)
• MS Excel
• MS Visio
• SharePointConfluence
• MS Excel Rational
• Clear Quest
• MKS
• Microsoft Visual Studio/Team Foundation Server(VSTS)
• ConfluenceSharePoint
• SVN
• ETL - Microsoft SSIS
• Informatica
• Data Stage
• BI - Cognos
• Crystal
• QlikView
• Spotfire BI
• SeleniumHP QTP
• Ranorex
• HP Quality Center/ALM
• Test Track Pro
• Mercury Test Director
• JIRA

PROFESSIONAL EXPERIENCE

Confidential

Sr. Manager Projects/Scrum Master

Responsibilities:

• Performed end to end Program and Project Management using Onsite - Offshore Model.
• Delivered Application Development/Customization, E2E Integration, Data Migration, Data Warehouse, Data Conversion, BI, COTS Software Implementation projects.
• Experience organizing & facilitating Scrum ceremonies like Release Planning, sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Organize Technical Discussions and Joint Application Design(JAD) sessions within System Architects, Vendor Teams, Development Teams, Infra and Support Teams for Application Design/Architecture, Data Mapping, Report Specification etc.
• Support Product Owner in developing, maintaining and grooming Product Backlog.
• Remove impediments/blockers to keep teams productive.
• Support/Collaborate with team members to implement Agile/Scrum best practices
• Monitored and Mentored product owners on effective backlog management techniques, Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Coordinate with team and administer all processes and procedures and ensure compliance to all quality goals and manage all projects.
• Prepare reports for all resource utilization and develop all project estimates and schedules and coordinate with all stakeholders and participate in various meetings
• Manage all communication with business partners and senior management to achieve all project objectives and perform tests on same and manage multiple functional areas.
• Create WBS (Work Break down) for the entire project milestone and track it for closure.
• Work on Resource Onboarding and Offboarding as per the Project need
• Create SOW’S and CO’s with Vendor’s for project and manage budget.
• Perform Cost Budgeting.
• Create/Track E2E Schedule for System, Integration and Data Testing, aligning with Development Team Deliverables.
• Release Planning, Interface and communicate with Program Managers (PMO), Dev Managers, IT OPS, Infra Support and CM Team.
• Participate in Go - No Go Release decisions and take Ownership on Sign offs.
• Created the overall strategy for all projects for each Releases.
• Review designs, Data Mapping and Architecture with Software Architects.
• As a VSTS Admin create/maintain Users and Projects in VSTS.
• Create Dashboards, Setup Releases, User Stories, and Tasks for the Projects in JIRA/VSTS based on Agile Methodology.
• Involved in planning, setting up environments to conduct E2E SIT, Data Migration, Parallel and Data Warehouse Testing.
• First point of escalation on any Functional issues in Prod reported by Business.
• Conduct Defect Triage across workstreams between multiple Vendors and Cross Functional Teams.
• Report and track issues/defects identified throughout the sprint/release cycles and coordinate defect resolution and provide QA metrics reports during/after the test lifecycle
• Work with Business Analyst for Demoing the Applications to the core Business users.
• Work with Business users and Business Analysts to come up with overall UAT Strategy.
• Expert in managing end to end UAT test cycles and excellent Business Acumen.
• Management of the creation, review and gain sign offs for: UAT Test Strategy, UAT Test Plan, UAT Test Scenarios and Test Cases, UAT Run Sheet, UAT Test Status Reports and UAT Test Completion Report
• Create and update Stakeholders with overall progress across workstreams using Weekly and Monthly Dashboards.
• Have lead Automation projects - automating BMS Functionalities using Selenium Test Data Driven Framework.
• Work on Onsite-Offshore Model and manage on/off shore cross functional Teams for the Activities and project Delivery.
• Led the effort for Estimation, Planning, Resource Planning, Test Data Management, Test Execution, Metrics preparation and Test Closure documents.
• Assisting and implementing process improvements.
• Work with the various application teams to gather and review schedules and monitor testing progress.

Confidential

Manager Projects/Scrum Master

Responsibilities:

• Performed end to end Program and Project Management using Onsite - Offshore Model.
• Assisting and implementing process improvements for Travelex -WUBS.
• Conducted assessments and devised strategy for Cost and Quality efficiencies.
• Streamlined the Project Estimation process.
• Helped WUBS to implement Agile based Delivery Model.
• Experience organizing & facilitating Scrum ceremonies like Release Planning, sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Led the effort for Estimation, Strategy, Planning, Resource Planning, Test Data Management, Test Execution, Metrics preparation and Test Closure documents.
• Handle releases effectively and lead/manage project deliveries
• Successful delivery of about 30+ Projects & Enhancements every year across multiple releases.
• Release Planning, Interface and communicate with Program Managers (PMO), Dev Managers, IT OPS, Infra Support and CM Team.
• Participate in Go - No Go Release decisions and take Ownership on Sign offs.
• Create consolidated Project Status for each Releases daily and conduct daily Release level standup meetings to discuss on progress and dependencies/action items.
• Created checklists of activities to be performed by DBA’s and Sys Admins to cleanup Test Environments for each Releases to reduce environmental issue downtime.
• Continuous Integration - Designed ‘Shift-Left’ process involving 5 Dev/Test Environments for deploying, finding/fixing of defects early during development, thereby reducing defects leakage to production.
• Coordinate with team and administer all processes and procedures and ensure compliance to all quality goals and manage all projects.
• Prepare reports for all resource utilization and develop all project estimates and schedules and coordinate with all stakeholders and participate in various meetings
• Manage all communication with business partners and senior management to achieve all project objectives and perform tests on same and manage multiple functional areas.
• Create WBS (Work Break down) for the entire project milestone and track it for closure.
• Work on Resource Onboarding and Offboarding as per the Project need
• Conduct Defect Triage across workstreams between multiple Vendors and Cross Functional Teams.
• Report and track issues/defects identified throughout the sprint/release cycles and coordinate defect resolution and provide QA metrics reports during/after the test lifecycle
• Create and update Stakeholders with overall progress across workstreams using Weekly and Monthly Dashboards.
• Work on Onsite-Offshore Model and manage on/off shore cross functional Teams for the Activities and project Delivery.
• Set Yearly Goals and Perform Appraisals for Team members, share feedbacks and recommend for promotions.
• Train and conduct sessions for the Team members and motivate/track certifications.

Confidential

Manager Projects/Test Manager

Responsibilities:

• Performed end to end Program and Project Management using Onsite - Offshore Model.
• Manage/Lead Project Deliverables with blend of Vendors
• Preparation of monthly/weekly/daily project status reports for HR and Enterprise Risk Management Projects.
• Create/Track End to End Strategy and Schedule for People soft ERP - HRM modules/projects
• Track SOW, CO, Billing and Invoices for Confidential and outside Vendors.
• Have delivered 20+ Projects and 30+ Enhancements for Peoplesoft and SAP Based.
• Provide Forecast on upcoming projects and Resource requirements for future planning.
• Managed a team of 40+ resources, Tasks scheduling and Cost budgeting
• Track Timesheets for the associates and approvals.
• Bug tracking, reporting and verification and Defect trend analysis using QC
• Work with the various application teams to gather and review schedules and monitor progress and Facilitate meetings of user and technical groups.
• Have received Confidential Gems appreciation multiple times and Employer of the Quarter for on-time project delivery and quality.