PROFESSIONAL EXPERIENCE

Senior project manager

Confidential

Responsibilities:

• A short assignment to manage 2 projects in the telecom/software domain.
• Interface with customer for requirements and generating scope and execution plan documentation.
• Participating in backend/API development and testing.
• Manage vendors and resources allocation.
• Applying PMI/Agile/Scrum/Kanban methodologies.
• Closure/acceptance documentation and version control

Program Manager/Technical lead

Confidential

Responsibilities:

• Project Management for all projects, Applying Agile/Scrum/Kanban methodologies.
• Building a structured PMO for the company to run different projects simultaneously.
• Defining ownership and process for assessment & initiation of new projects and setting criteria for go/no - go decisions.
• Set rules for human resources allocation between projects.
• Set standard documentation requirements for all projects.
• Setting checklists for different processes (new hires, new projects, project closing, security standards, quality standards)
• Human resources & Budget management & allocation between projects.
• Setting communications unified communications plan and tools for all projects.
• Setting standard tools and environment, development strategy for all projects for easier management and tracking.
• Conducting sessions for new hires introducing agile/scrum to them.
• Building the technical team and handling the hiring interviews/assessments for the team.
• Leading the technical team of software developers for the startup company since company launching till leaving the company.
• Handled solutions analysis & architecting for all company SaaS solutions and apps ( ShipperTag.com, IconTK.com, ConnectedRing.com (Cloud ERP), TATAVO.com, Digrack.com)
• Participated in the development of the solutions and apps.
• Set Products roadmap, documentation and backlog.
• Leading the software Development Team for:
• Software Development Life Cycle (SDLC) management.
• SaaS solutions, Cloud applications, Mobile apps, M2M, IOT, ICT solutions development and design.
• Set Personal Development Targets for subordinates as well as motivation and retention activities.
• Managing 2 different locations (one of them is offshore) and ensure alignment between both.
• Managing Web hosting servers for the company.
• Follow best practices for compliance with OWASP security standard and Code encryption.
• Align Company strategy with projects & products.
• Documentation and version control
• Ensure Staff hiring on time to meet commercial demands and growth plans.
• Set company technical strategy, products roadmap, keeps an eye on the market changes and competitors.
• Support in commercial activities, marketing forecasts and business cases for new projects.
• Present and align company targets with investors and shareholders.

Confidential

Projects Manager

Responsibilities:

• Project management for projects related to Mobile/Fixed Confidential network infrastructure, IP networks & ICT solutions and its integrations: International gateways, Interconnect, POIs, CS Core, PS Core, IOT, M2M, eMBMs, VoWifi, Internet Calling, VoIP/Video solutions, IMS Core, new data centers for core nodes implementation, Unified communications and enterprise collaboration tools).
• Handling multiple projects ranging from small to large in the same time.
• Apply different project techniques (PMI, Agile, Scrum) according to the project nature and resources.
• Assess and recommend new technologies in the field of ICT (Software solutions, VoIP, PBX, Call center, Smart homes, Smart Cities, E-government, e-Payment solutions, Enterprise process automation systems, manufacturing, e-learning, IOT, M2M, integrations with 3rd parties)
• Managing and assessment of IT & telecom vendors for solutions required for every project and support contracting process.
• Major Projects handled: VoWifi project, IMS core project, Cloud Call center and IP-PBX solutions for B2B program through different solutions (Huawei espace, Ericsson UC, Cisco UC enterprise, Broadsoft UC, Avaya Aura, Microsoft Lync), M2M Core.
• Leaded Many projects/solutions for different verticals: Retail, Hospitality, government, manufacturing, E-commerce, Banking, Oil/Gas and Medical.
• Implementation of SaaS and PaaS solutions for SME/SOHO market segment.

Confidential

Senior Team Leader

Responsibilities:

• Leading the Planning, Design and dimensionning for International gateways (Huawei & Ericsson), Design and implementation of ICT solutions (Software solutions, Unified communications/Collaboration solutions), new data centers implementation and connectivity design.
• Participating in software development projects (Mobile apps development, Big Data, DPI scripting, OTT monetization).
• Participating in strategy committees, B2B program, Partnerships handling with Telecom/IT vendors, Vendors negotiations and assessment, RFPs
• Assessment of 3rd party software solutions and Enterprises requirements and align of both to provide white labeled solutions with the name of the telecom carrier.
• Leading Integrations between different software solutions including SaaS, PaaS and 3rd party solutions.
• Leaded Many solutions for different verticals: Retail, Hospitality, government, manufacturing, E-commerce, Banking, Oil/Gas and Medical.