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Scrum Master Resume

Strongsville Oh Pittsburgh, PA

PROFESSIONAL SUMMARY:

Accomplished Scaled Enterprise servant - leader capable of delivering large-scale software and Web development applications on time by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Expertise lye in standing up new Agile Teams, driving the adoption and enforcement of Scrum rules & principles, removing impediments and fostering self-management. Continuous coaching of scrum teams to empower them in being better agilest. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.

SKILL:

  • Adapting and leading teams in Various sizes
  • Facilitate Scrum Ceremonies (Standup, Review, Retrospective, Planning)
  • Excellent Cross team Communications
  • Coaching New teams Agile Principles
  • Removal of Impediments
  • Time boxing ceremonies, events, meetings
  • Mentoring and Coaching Scrum Team members and Product owner on better agile principles and enforcing those principles
  • Enforcing Three pillars of Empiricism (Scrum)
  • Application experience on Salesforce CRM and Custom .Net /Java applications
  • Identifying Future risks /road blocks that the team will have.

EXPERIENCE:

Scrum Master

Confidential, Strongsville, OH/Pittsburgh, PA

Responsibilities:

  • Mentor New Scrum team and building positive relationships
  • Providing agile Training and Coaching in Scaled agile principles to 2 Agile teams, Product owner, and Cross Functional team Project manager for Retail Banking
  • Provide agile coaching to Program level Leader Ship and Senior Managers
  • Provide coaching on how to function as a Cross Functional Crew Implementing an Enterprise Salesforce application
  • Develop Good practices and standards for Defect resolution.
  • Develop Good practices on Impediment resolution with other Waterfall and Agile Teams
  • Coaching Team on Scaled Agile Framework, Agile, Scrum and Version One during Confidential agile Transformation
  • Coach teams to perform with high standards of Quality not quantity
  • Coaching team to displaying positive team spirit, Respect, Transparency, Positive effective communications, and adaptation
  • Standing up two distributed Scrum Teams that utilizes Onshore /Offshore/Remote work model while implementing a new Salesforce Enterprise in a hybrid cloud infrastructure for retail banking primary focuses on Call Center & Branch Service.
  • Run Scrum Rituals for Teams, including backlog grooming, Sprint Planning, Retrospectives, Daily Stand-ups Daily, Sprint Review with Stakeholders, Weekly, Monthly reporting burn Down/Burn-up charts and cumulative flow diagrams to measure progress, KPI and keep team on track with 2-week Sprints
  • Work with PO to build and manage the Backlog, Ensure Prioritize are set correctly to deliver high value features according to roadmap, ensure that PO has stories ready for Team to pick up when needed during the sprint, Help prioritize the backlog and bring focus to New Features/ Defects / Technical debt stories that need to be prioritized and brought into a sprint.
  • Successfully identify gaps in team and department performance, Develop and Improvement strategy, and Improve performance of over all teams
  • Facilitate and assist scrum teams in Cross functional team Release planning
  • Represent teams at the Scrum of Scrums meeting
  • Remove Impediments for Scrum Teams by working with Confidential waterfall PM’s, and other Cross functional scrum team scrum master’s and Product owners
  • Implementing Agile Release Train (ART)
  • Work with Program manager to close gaps in resources
  • Facilitate PI Planning for Salesforce Edge platform that contains 8 cross-functional teams including my two teams.
  • Identify Dependencies for integration partners and work with program managers and PM to establish healthy communication and working norms with the Integration partners

Technologies Used: Salesforce Lightening, Microsoft Visio, Word, Excel, PowerPoint, Project, VersionOne, Skype for Business, Outlook, SharePoint

Lean Agile Business Analysist

Confidential, New Albany, Ohio

Responsibilities:

  • Daily Standup, Grooming sessions, Sprint planning sessions, Review sessions with SME
  • Managing the Kanban Board
  • Building a Healthy Product Backlog, reviewing it with the Product owner ensuring all the High priority stories were at the top of the backlog
  • Create User stories from Wireframes
  • Experienced in holding Story writing session with Product owners and UI designer
  • Performing UAT and Assessing Usability testing sessions (reviewing Feedback with Product owners)
  • Smoke testing product during a release

Technologies Used: .Net, Snag-it, Outlook, Microsoft Word, Excel, Visio, PowerPoint, MS-Project, Share-point, Jira, Confluence, Service Now, Invision (UX application for UX designs), Wiki

Confidential, Columbus Ohio

Sr. Agile Business Analysis

Responsibilities:

  • Conduct Ceremonies (Daily Standup, Review, Retrospective, Sprint Planning)
  • Facilitate/Conduct: Backlog refinement, prioritization and swaggering session with PO, Scrum Team Grooming sessions, 3 Amigo Story review sessions,
  • Experience Collaborating with release manager to release product utilizing a continuous release cycle
  • Remove obstacles that the team is challenged with.
  • Monitor sprint progress and that team members were not over capacity and that the sprint was meeting its sprint Goals
  • Track Velocity and Sprint Burndown
  • Represent the product owner and portray their business needs,
  • Elicit business requirements and translate them into detailed User stories, Visio diagrams of system work flows and new system requirements As - IS and To-Be,
  • Perform Gap Analysis, Identify project related risks
  • Perform as a liaison between the technology team and the business
  • Build and Prioritize a healthy backlog of user stories with the product owners
  • Inspect the features that are built prior to demoing it to the product owner ensuring what they asked for was truly built
  • Represent the Support Technology Project team to other internal groups and occasionally to customers to ensure that team objectives are understood
  • Review QA test cases
  • Perform UAT with the product owners on the new features built

Technologies Used: TFS, ALM, Excel, Outlook, Visio, CRM- Salesforce

Enterprise Scrum Master/ Lead Technical Business Analysis

Confidential, Columbus, Ohio

Responsibilities:

  • Run Scrum Rituals for Teams, including backlog grooming, Sprint Planning, Retrospectives, Daily Stand-ups Daily, Sprint Review with Stakeholders, Weekly, Monthly reporting burn Down/Burn-up charts and cumulative flow diagrams to measure progress, KPI and keep team on track with 3-week Sprints
  • Work with PO to build and manage the Backlog, Ensure Prioritize are set correctly to deliver high value features according to roadmap, ensure that PO has stories ready for Team to pick up when needed during the sprint, Help prioritize the backlog and bring focus to New Features/ Defects / Technical debt stories that need to be prioritized and brought into a sprint.
  • Successfully identify gaps in team and department performance, Develop and Improvement strategy, and Improve performance of over all teams
  • Facilitate and assist scrum teams in Cross functional team Release planning
  • Represent teams at the Scrum of Scrums meeting
  • Remove Impediments for Scrum Teams by working with Confidential PM’s, and other Cross functional scrum team scrum master’s and Product owners

Lead Technical Business Analyst

Confidential

Responsibilities:

  • Business systems Analyst Lead Perform as a liaison between Digital Marketing platform Adops team and Digital Marketing Platform Development team
  • Create Story cards in JIRA8 for Functional and Non-functional requirements, Enhancements or missed requirements on new functions
  • Review DCE documents for new features and perform an analysis on the document, gather any missed information prior to presenting the new feature to Digital Marketing Platform Dev team
  • Conduct Requirement Gathering Meetings with Adops, GreenPlum, MAPS, Apex, other teams with in Digital Marketing Platform Public and Private
  • Conduct Dev. Sessions with the development team to review the Requirements and perform risk analysis, Gap analysis on the requirements and present Business use cases for the requirement.
  • Experience in Creating Visio diagrams of system work flows and new system requirements As-IS and To-be
  • Experience in Leading QA Team (Reviewing Test Cases & Regression Suite, Test Scenarios and Providing Test scenarios for missed Business Criteria’s, Defect prioritization)
  • Collaborate with BSA on other teams to complete integrated features
  • Perform as a liaison between the Scrum team and Business
  • Coaching team to displaying positive team spirit, Respect, Transparency, Positive effective communications, and adaptation

Technologies Used: JIRA, ADOBE CQ5, Word, Excel, Visio, SharePoint, OutlookOct 2013 - Sept 2014

Confidential, MONROEVILLE, PA

Sr. Lead QA Engineer

Responsibilities:

  • Excellent understanding of Agile Scrum Methodologies
  • Excellent communication with BA team, Development team and QA team
  • Perform IV&V Testing on .NET application
  • Create Automation scenarios in Gherkin using Specflow
  • Create Test cases perform per review of co-workers Test cases
  • Preform Manual Functional Testing, Regression Testing Integration testing, Dry run testing
  • Perform IV&V testing on Software and mode application and integration tests
  • Perform IV&V testing on Medical breathing devices and Integration test on the devices
  • Perform IV&V testing on modem connectivity and integration test
  • Implement and maintain Agile better QA practices for Scrum Team
  • Validate back end data
  • Validate database constraints
  • Preform web based testing on North America web site, European websites and Japanese web sites
  • Validate application language translations in (Japanese, French Canadian, French, Dutch, German)
  • Report defects, follow up on defects, retest and close defects in TFS
  • Communicate with Development team about defects
  • Create Test plans, test scenarios, test strategies
  • Preform Smoke test on new releases for North America, Europe and Japan
  • Create formal tests in Quality Center
  • Pull archived test plans and Cases from SAP server

Technologies used: .net application, Internet Explorer, Firefox, Chrome, Quality Center 9.2 TFS, SharePoint, Outlook, SQL, snagIT, Excel, SAP, Specflow, Gherkin

Sr. Agile Quality Assurance Engineer Lead

Confidential, Coraopolis, PA

Responsibilities:

  • Implement and maintain AGILE better QA practices for AWAD project
  • Perform as a liaison between business analyst and developers
  • Implement better QA Strategies
  • Create QA Policies and Procedures
  • Maintain QA build and deployment schedule
  • Create Regression suite for Team
  • Create Test cases
  • Review Test cases
  • Implement test cases
  • Perform as a Sr. Lead mentoring Jr. QA s
  • Perform IV&V testing
  • Work with developers to deliver testing material to QA in a timely fashion with in the 4 week sprint
  • Perform Black box, Gray box, back end testing
  • Perform Regression, Integration, End - to - End testing
  • Run SOAP UI scrip s

QA Lead/JR Agile PM

Confidential, Wilmington, Delaware

Responsibilities:

  • CMMI Level 3 Experience
  • Great communication skills - with remote team and local team
  • Excellent Exposure to Agile Mythology
  • Create Test plan for Elderly care project
  • Create Manual Test cases (Functional, Regression, Integration, Smoke, Automated, User Acceptance Alpha, User Acceptance Beta )
  • Validate the Web service Responses and Requests Manually and by Web service Studio
  • Create XML s to send to web service providers
  • Validate that all the different providers are able to communicate with the newly built dashboard
  • Testing SOAP messages and WSDL request and responses.
  • Work with the client side project manager on application deliverable, setting up UAT, setting up training sessions
  • Perform 508 testing with tools called wave and Jaws
  • Learning and Creating Test scripts in Selenium.
  • Track issues in Excel then converted to Bugzilla.
  • Create Status reports of Open and Resolved issues.
  • Provide testing Estimate per item that needs to be tested

Jr. QA Project Manager

Confidential

Responsibilities:

  • Ensure that Yale is following the Agile Mythologies and Agile scrum process
  • Create Traceability matrix for Testing and Development team
  • Excellent written and verbal communication skills;
  • Experience in scheduling using Microsoft Project
  • Good understanding of Work Break down structure, dependencies and milestones
  • Review MOA (Memorandum of Agreement), Requirements documentation
  • Creating Application User Manual
  • Coordinating UAT
  • Coordinate with State of Delaware project manager on Delivery dates
  • Coordinate with State of Delaware project manager on Delivery requirements standards
  • Coordinate Weekly Scrum meetings between Yale and State of Delaware
  • Point out risk factors with web services, and application
  • Communicating Firewall risk factors and how it will delay our project if not corrected
  • Presented Status reports in weekly meeting letting the Stockholder know where Yale QA stands on testing the new application.

Sr. QA Analyst

Confidential

Responsibilities:

  • Great communication skills
  • Review DSD and provide feedback
  • Create Test Plane
  • Create Automated test cases in Test Manager (Functional, Regression, Integration)
  • Convert Automated test cases to Automation test scripts in .net via Team Foundation 2010
  • Track, Report, and Close issues in TFS

Technologies Used: Test manager Internet Explorer, TFS, C#, Word

Sr. Tester

Confidential, Pittsburgh, PA/Reston, Va

Responsibilities:

  • Ensuring that acceptance criteria for user stories is testable
  • Developed test cases based on acceptance criteria (Creating Manual Functional Test scripts, UAT test scripts, Life Cycle Scenario & Test scripts, Regression Scenario & Test scripts, Smoke Test Scenario s)
  • Specialized in 508 compliance testing
  • Perform testing/ Validation of newly / previously released /bugs reported
  • Perform Web based testing and Client server side testing
  • Perform web services testing (Risk) against a Mock System
  • Performed tests against web services
  • Perform integration Testing
  • Performed Top to bottom testing and Performed Ad - hoc testing and regression testing Implemented Traceability Matrix
  • Create and run test cases and scripts; analyzing the results and reporting defects
  • Create PL/SQL queries for back end testing (Select statements, Inner and outer joins, Insert statements)
  • View/monitor files in Unix
  • Retrieve xml files from Unix
  • Validate XML files.
  • Working with Development to test the automation library verifying that it works with QTP
  • Distinguishing what manual test can be automated
  • Building Local and shared object repository s
  • Creating test scripts via Record / Playback and then manually parameterizing the scripts and modularizing them.
  • Creating Descriptive Dynamic Automated scripts
  • Review Use Cases with BA
  • Communicate with BA and Developers
  • Reporting and Tracking Bugs in Jira
  • Maintaining documentation in SharePoint
  • Web, Java.

UAT Lead

Confidential, Columbia, MD

Responsibilities:

  • Communicating with the client and gathering information on technical aspects that were missed in requirements gathering by the business.
  • Performing UAT (User Acceptance Testing) at the client s locations in Midland Tx.
  • Performing Life Cycle Testing at the client locations in Midland Tx.
  • Performing Smoke testing after new releases
  • Setting up test materials and Scenario s at the Client lab to perform UAT and Life Cycle Testing
  • Creating Manual UAT test scripts, Life Cycle Scenario Test scripts, Regression Scenario Test scripts, Smoke Test Scenario s Test scripts
  • Create and run test cases and scripts; analyzing the results and reporting deficiencies
  • Create Audit file of all of our Test scripts (functional, UAT, Life Cycle, Regression, Smoke Testing) and results of the test.
  • Creating QTP test scripts for OLS (online services) for the Lancelot application
  • Create SQL queries for back end testing
  • Testing Bug fixes.
  • Distinguishing what manual test can be automated
  • Building Local and shared object repository s
  • Creating test scripts via Record / Playback and then manually parameterizing the scripts and modularizing them.
  • Creating Descriptive Dynamic Automated scripts

Technologies Used: VB Script, QTP, Bugzilla, Outlook, Excel, Word, SQL, Internet Explorer, Chrome, Windows custom application Lancelot

Sr Tester/Lead Automated Tester

Confidential, Lexington, Ky

Responsibilities:

  • Communicating with the client and gathering requirements
  • Responsible for automating all of the manual test scripts into QTP
  • Install and maintain QTP with RALLY
  • Train Co - workers in QTP 10.0
  • Responsible for automation testing using QTP 10.0
  • Create and execute of automation test scripts in VB script
  • Experience on Functional, Usability, and Regression Testing.
  • Create Requirement documents.
  • Create Manual test Cases (Functional, Regression, & UAT)
  • Creating and maintaining VB test scripts using Quick Test Pro (QTP) 10.0
  • Creating QA processes to create Use cases and Test Cases
  • Create SQL queries for back end testing
  • Create and run test cases and scripts; analyzing the
  • Distinguishing what manual test can be automated.
  • Teaching QA Tester how to automate test scripts
  • Taking the basic record and play back scripts and modifying them in Vb script. Putting them into reusable methods
  • Process of creating a keyword driven automation framework.
  • Worked with Developers to test the automation library for QTP.

Technologies Used: QTP, VBScript, Rally, Java, FLEX, Internet Explorer, Firefox, Excel, Word, SQL, Outlook, load runner reports

Sr QA Analyst

Confidential, Hanover, MD

Responsibilities:

  • Communicated with client s gathered requirements for the web - site enhancement project where the developer was assigned to create new web pages and give a new look and feel to the websites for Aerotek, TEKsystems, ASG, and Market source
  • Performed as a liaison between client and development team
  • Conducted project requirement analysis and spec reviews with the team.
  • Utilized the Rapid Application Development (RAD) model along with the Agile method for the ROI project and the new websites project.
  • Developed, implemented and executed detailed manual test plans and test cases based on business and technical requirements.
  • Worked closely with development team to identify areas and methods to improve testing efficiency, expand coverage and increase product reliability
  • Performed Testing on Window based and Web applications
  • Started introducing Automated testing for Web applications using Selenium for automated testing
  • Wrote SQL queries in Toad for back-end Database testing and Integration testing
  • Tracked QA tickets in Fogbugz incident management system and create case studies on how they were resolved.
  • Communicated with clients on help desk tickets that were opened via help desk in Tivoli to ensure all their needs were met to their satisfaction.

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