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Positionbusiness Analyst, Product Owner And Scrum Master Resume


  • Business Architect wif 6+ yrs of experience in Business Analysis, Requirement Analysis, Business Process Management (BPM - PEGA), Process engineering, Process improvement, Agile methodologies, Waterfall, Insurance domain and Quality assurance. Possess strong communication, analytical and problem-solving skills wif superior leadership, team collaboration, training and management skills to build consensus across relevant parties and derive business success.
  • Currently working as Business Analyst / Product Owner and Scrum Master for an Agile Project (Using SAFe Framework)
  • In depth understanding of teh AS-IS and TO-BE in supporting/interfacing system applications and in depth knowledge of Software Development Life Cycle process which includes Waterfall and Spiral methodologies and Agile methodologies.
  • Skilled in teh areas of writing Business Requirements Document (BRD), Functional Specifications Document (FSD), System Requirement Specifications (SRS), and design and development of use case scenarios.
  • Facilitating entire User Acceptance Testing (UAT)
  • Facilitated requirements gathering through research, formal-informal sessions, JAD sessions wif SMEs and end users, Gap analysis, data analysis business process improvement, and systems integration
  • Extensive use of Agile Software Development - “Agile Central” (Rally) wif SAFe Framework, Test Automation Tool - "Quick Test Professional” QTP 10.0 and Test Support tools like “HP ALM”, “Microsoft Test Manager” (MTM)
  • Expertise in Microsoft Office Suite including Word, PowerPoint, Excel, Access, and Visio.
  • Experience in ETL testing and Excellent Knowledge of Database Systems - Oracle 10g, SQL server, DB2 and Data ware house concepts.
  • Extensive experience in developing SQL scripts to validate teh databases tables and reports data for backend database testing.
  • Experience in data conversion and data migration in solicits information from appropriate sources.
  • Experience in Business Intelligence testing in various reports using Cognos
  • Expert in Service Level Agreements document and implementing teh responsibility for teh team.
  • Expertise in assisting teh Testing Team in creating teh Test Plans, Test Cases and Test Scripts and efficiently prioritize and manage teh defects using teh Defect Tracking system
  • Experience in conducting User Acceptance Testing (UAT) at both company and client premises.
  • Expert in writing detail system use cases, developing business test cases, and working wif QA teams during testing phase theirby facilitating acceptance testing wif stakeholders and business users
  • Expertise in all phases of STLC and software test management, defining requirements, planning testing process, executing black box, manual, analyzing and reporting issues, discrepancies and results
  • Proficient in delivery of regular progress, status, defect, projected and actual execution, risk assessment to teh members of management and other stakeholders.
  • Won Client appreciations and TCS Internal Awards and Early Promotion.


SDLC Methodologies: Agile-Scrum, Waterfall-Scrum Hybrid, Waterfall, XP, SAFE, Kanban.

Project management: MS Office, Rally, Confluence, HP ALM, TFS, ServiceNow

modeling tools: MS Visio, Mock Up Screens

BPM Tool: PEGA PRPC 6.x, 7.x, DCO and smart BPM Technology

ETL: IBM Data Stage

Reporting tools: IBM Cognos, SSRS, MS office Suite, MS Excel, power BI

Web Technologies: HTML, DHTML, XML, XSLT

Testing tools: HP ALM, HP QTP, Selenium, Postman

Languages: SOAP, REST, JSON, C, C++, C# and VB.Net, VBA

Databases: Relational DB--MySQL, MS access, oracle. Enterprise DB- oracle DB, MS SQL server, IBM DB2

Data Warehousing: Data Modelling, Data Mart, OLTP, OLAP, Slicing/Dicing, Drill Up/ Drill

Down, Pivot: Operating systems

Windows- 10, 8, 7, xp,, Advanced Servers: oracle enterprise linux

Business Skills: Conflict Management, Project Planning, Impact Analysis, Route Cause Analysis, SWOT Analysis, Fit/Gap Analysis, DCO, Case Management, Use Case Diagrams, Sequence Diagram, UML, Scrum, Agile Methodologies. AS-IS, TO-BE process



PositionBusiness Analyst, Product Owner and Scrum Master


  • Working as Business Analyst - Product Owner for Risk Solutions Workspace (RSW) project - It is an Agile software development program.
  • Having hands on Experience on Agile Central (Rally) - In creating Features, User Stories, Planning Sprints, PO Acceptance
  • Also working as a Scrum Master for one of teh Agile team in Daily Huddle, Sprint Planning, Retrospectives, Scrum of Scrum, Protecting team from impediments or team conflicts, focus on product backlog and project timeline
  • Hands on experience using Agile SCRUM and Smart BPM methodology PRPC Application Profile, Application Express, Document Wizard and Application Enablement Wizard
  • Work closely wif teh assigned project managers / scrum masters and business to define teh scope of a project
  • Elicit and model data requirements using Case Management in PEGA and work wif Clients to elicit and document requirements.
  • Create and manage requirements, demonstrate product after each sprint to teh customers / End Users and other Stake holders
  • Drive project scoping discussions by eliciting high-level process milestones and feature-level details to support formation of project roadmaps, sizing estimates, user story maps, and other project baseline artifacts, as requested by project leadership.
  • Identify and raise risks, issues, assumptions, dependencies, etc. to support solution delivery
  • Keen on delivering value and innovation through teh product line
  • Defined requirements management best practices for agile (Scrum) teams.
  • Facilitated teh product backlog refinement for teh Scrum teams.
  • Acted as liaison between Business SMEs and Technical Team to provide Requirements Analysis and User Stories walk through
  • Facilitated requirements gathering through research, formal-informal sessions, JAD sessions wif SMEs and end users, Gap analysis, data analysis business process improvement, and systems integration
  • Very good at PEGA Tracer, Clipboard and finding out teh root cause of teh issue.
  • Ensured dat user stories are good, has business values and story points.
  • Accountable for ensuring user stories to has acceptance criteria.
  • Proficiently halped development teams to break down large user stories for execution.
  • Actively assisted in teh acceptance and validation of teh stories by testing teh delivered stories.
  • Involved in Production Support Activities and Business Verification Testing for each release.
  • Lead, guide and monitor teh analysis, design, implementation and execution of teh test cases, test procedures and test suites
  • Involved in developing, executing and managing User Acceptance Testing (UAT); Quality Assurance (QA) in reviewing Test Procedures and Test cases, reviewing and maintaining Test script both manually and Automated.
  • Plan, organize and lead team meetings and ensure action is taken based on teh team discussions
  • Improve teh manual effort by automating repeated tasks by developing tools

Environment: PEGA PRPC v6.x, 7.x, Oracle, IBM DB2, Mulesoft, Agile Central (Rally), ServiceNow, HP ALM, QTP, Windows servers, Multiple browsers (IE, Chrome, Firefox), MS Office Suite, Power BI, COGNOS, Data Stage, ETL, DCO – Case Management


PositionQA Tester


  • Involved in Test Scenario and test cases creation.
  • Test data preparation and Test Execution
  • Providing teh status updates to Leads and Managers
  • Created tool to reduce teh manual effort
  • Involved in Defect Management and retesting for smooth functioning of website.
  • Preparation of queries for database testing
  • Performed Integration testing for proper interaction between various modules prior moving to production server
  • Reporting test results in MTM.
  • Preparation of Test Summary Report and Test results Metrics

Environment: Windows, MTM, TFS, .Net, MS Visio, MS excel, MS SQL database, PowerPoint, Oracle 11g, SQL Server 2008, Star/Snow Flake dimensional designing, Waterfall

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