Business Project Manager (consultant) Resume
San Francisco, CaliforniA
PROFESSIONAL SUMMARY:
- Seasoned Project/Program Manager delivering added business value solutions, in a constant evolving environment across various industries (Retail, Health Care, Finance, Services, etc.).
- Offering over 25 years of experience managing Information Technology (IT) projects (ranging from ½ to 5 million dollars annually) in cross - functional and multi-cultural environment, partnering with business and IT executives, stakeholders, IT technical staff and external vendors in a dynamic and changing environments.
- Interested in partnering in application integration implementation (complex environments) and providing my expertise as Senior IT Project/Program Manager.
STRENGTHS:
- PMO (Project Management Office) specialties: governance, planning, budgeting, forecasting
- Vendor Management (RFI, RFP)
- Compliances: HIPAA, PII, PCI, ISO 9001, SOX, NACHA
- Project management (3 credits - Management Information System master program) at UQAM (Université du Québec a Montréal)
- Project Management Process at McGill University (Montreal)
- Learn to Lead and Manage
- Effective Manager
- Essential Management Skills
- Project Management Concepts
- Win-Win Negotiations
- Secrets of Power Presentations
- Project Life Cycle: Overview, Methodology (Plan, Execute, Test, Control and Close), QA, Business Cases, Requirements, Success Factors
- OO (Object Oriented): DB overview, programming
- Oracle Financials - Suite for Project Manager
- Conferences: Kiosks, NACHA
- ACI/Tandem (payment processing switch for credit/debit cards, etc.)
- TMN (Telecom Management Network)
- Internet (website ergonomic, security, etc.)
TECHNICAL SKILLS/TOOLS:
Project Life Cycle (SDLC): Requirements, Design, Build/Integrate, Test/UAT, Deploy, Support
Project Tools: MS-Project, Project Workbench, Intelligent Planner
Methodologies: PMI (PMBOK), Oracle, P+ (Amdhal)
Office Tools: MS Office (PowerPoint, Word, Excel), Share Point, Visio
Defect Management Tools: Quality Center, Test Director, Bughost
PROFESSIONAL EXPERIENCE:
Business Project Manager (Consultant)
Confidential, San Francisco, California
Responsibilities:
- Expert consultant in project management in Risk Management Group.
- Coordinated the implementation of Bank Issuers and their buyers to allow them to pay their suppliers with Virtual Visa Credit cards.
- I also executed the role of SME (Subject Matter Expert) for the “on boarding” application VPA (Visa Payable Automation).
Methodology/Tools/Environments: MS Project, MS Office, Visio, Share Point, Zoom
Confidential, San Francisco, California
Senior IT Project Manager
Responsibilities:
- Provided Confidential for Identity Access Management Project (IAM) project, partnering with Business and Vendor (Oracle).
Methodology/Tools/Environments: SDLC, MS Project, MS Office, Visio, Share Point
Confidential, Pleasanton, CA
Senior IT Project Manager
Responsibilities:
- Under TRO PMO (Technology Risk Office PMO), managed full project life cycle around Risk Management and Security (PCI, PII, SOX, HIPAA) for IAM (Identity Access Management).
Confidential
IT Program Manager
Responsibilities:
- Liaison between the IT PMO Business Management Office (IT PMO BMO) and following programs: CLRA (Compliance, Legal, Regulations and Affairs), 5010 and ICD-10 (new health care reform compliance record format (EDI)). Single Point of Contact (POC) for budget, funding request, management reporting (dashboards, program level status/trends), methodology support, etc.
- Consulted and brought best practices to the PMO in order to improve efficiency in the project delivery.
Methodology/Tools/Environments: SDLC, Clarity (RPM), MS Project Server, MS Office, Visio, Share Point
Confidential, San Francisco, California
Senior IT Project Manager
Responsibilities:
- Consulted during implementation of WFM (Work Force Management) solutions and Labor Forecasting and Schedule Optimization (LFSO)) by overseeing a cross-functional team (IT, Payroll, Stores Operations, Finances, Vendors).
Methodology/Tools/Environments: SDLC, Workbrain, Clarity, MS Project, MS Office, Visio, Share Point
Confidential, San Francisco, CA
Senior IT Project Manager
Responsibilities:
- Oversaw a cross-functional team (IT, Payroll, Stores Operations and Vendors) and managed full project life cycle of Work Force Management solution (Workbrain/Infor) to new country (Italy) and new brand application/infrastructure upgrades.
- Upgraded platform to remotely update wireless device (LRT) using an hybrid Agile/Waterfall methodology.
- Advocated new solutions in order to respond to increasing business needs.
- Negotiated contracts and implemented integrated enterprise applications.
- Implemented in less than 5 months a new country solution (Italy). Deployed a new brand (Athleta) with T&A (Time and Attendance) and LFSO (Labor Forecasting and Schedule Optimization) on Workbrain (from Infor), using successful hybrid Agile approach (several code delivery) to accelerate testing and defect resolution.
- Brought Europe platform (hardware, OS, Workbrain) to latest version and ensured compliance to PII and SOX (DB encryption, secure transmission, etc.).
Methodology/Tools/Environments: SDLC, Hybrid Waterfall/Agile, Workbrain, Clarity, Oracle/PeopleSoft, IBM, MS Project, MS Office, Visio, Share Point, Quality Center
Confidential, Pleasanton, California
Senior IT Project Manager
Responsibilities:
- Delivered (on time and on budget) the POC which confirmed that Infor LFSO (Labor Forecasting and Schedule Optimization, from Workbrain) could replace the current system in place.
Methodology/Tools/Environments: SDLC, Workbrain, PeopleSoft, MS Project, MS Office, Visio, Client/Server
Confidential, San Francisco, California
Senior IT Project Manager
Responsibilities:
- Partnered with cross-functional team (IT, Payroll, Stores Operations, Finances and Vendor) to deliver WFM (Work Force Management, Workbrain (from Infor)), a highly customized solution around Planner, Tracker, Intra-day (zoning), Time & Attendance (timesheets, labor standards) and Budget Import.
- Led implementation of LMS (Learning Management System from Saba) for department
Methodology/Tools/Environments: SDLC, Workbrain (Infor), Saba, ADP, MS Project, MS Office, Share Point, Visio, Client/Server
Confidential, San Francisco, California
Senior IT Project Manager
Responsibilities:
- Worked closely with cross-functional team (IT, Finances, Stores Operations and Merchandising).
- Interfaced with business, IT and vendors (RFP process) to implement full POS solution through full project life, from requirements to full deployment to stores
- Assisted treasury and legal with 4 contracts
- Interfaced with payment processor (BoA) and POS vendor (Raymark) and ensured PCI compliance
- Data Management / Administration (roles, security, setups), Environment Manager
- Implemented Raymark suite: POS (Point of Sales), Finances and Merchandising
- Selected POS Hardware (IBM) via RFP process
Methodology/Tools/Environments: SDLC, Raymark (POS), Test Director, MS Project, MS Office, Share Point, Visio, Client/Server