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Product Owner/ Scrum Master/ Sr. Technical Lead Resume

SUMMARY:

  • Product Owner/Scrum Master with overall 12.5 + years of IT experience, looking for challenging position in the IT industry where my experience, management, analytical and technical skills can be utilized for the delivery of a high business value quality product and helps in the revenue and growth of the organization.
  • 12.5 + Years of working experience in Agile as Product Owner & Scrum Master, Software testing & Business Analysis with add on knowledge on Automation, Mobile App and SOA/Web - Services testing.
  • 5 Years of experience working as Product Owner & 4 Years as Scrum master for Multiple Studios.
  • Highly skilled and experienced in Agile Methodology (Scrum based model) with multiple Certifications like CSPO (Certified Scrum Product Owner), CSM (Certified Scrum Master), PSM (Professional Scrum Master) etc.
  • Expert in Business Analysis, Requirement Gathering/Documenting/Feasibility study, GAP Identification, Creation of BRDs, testing of Functional requirements to ensure correct implementation, Sprint Review Inspection & Feedback etc.
  • Worked in multiple domains like Banking, General Insurance Property & Causality(P&C) and Gaming. An effective leader with excellent communication, negotiation and relationship building skills.
  • Expert in Integration Testing (SIT), System Testing, User Acceptance Testing (UAT), Installation Testing, Upgrade Testing, Regression Testing, Defect Life Cycle, Execution plan preparation, Defect Report and Closure reports etc.
  • Expert in Defect/Test Management and Agile Tools like TFS, JIRA, QC, MITS, Digite etc.
  • Expert in preparing Daily, Weekly and Monthly Status Report for different Project Stakeholders. Involved in POC of the Automation In-house Projects on QTP & Selenium.
  • Led high-performing Scrum Studios and BAQA Teams of 7-24 personnel & responsible for evaluating team’s performance and grooming new joiners of the Team by providing adequate training, functional knowledge and admin support.

TECHNICHAL SKILLS:

SQL Developer/work bench

SQL Server mgmt Studio

TFS, Quality Center

JIRA

QTP

Selenium

SOAP Ui

PROFESSIONAL EXPERIENCE:

Product Owner/ Scrum Master/ Sr. Technical Lead

Confidential

Responsibilities:

  • Ensures that the optimal business value is achieved and help the organization realize value through delivering product. Structured the breakdown of the PBIs in a way that they can be mapped to the value statements of the product in order to enable measurement of value delivered at the end of releases.
  • Started with the ownership of the Confidential Project and later also kicked off mobile Confidential app and web services technology platform (Floor Service & ESB) after feedback received from many clients in G2E event, forecasted a revenue growth of 22% and traffic growth of approx. 35% due to key initiatives like Mobile Card In, Patron stats and PBT transactions etc.
  • Delivered key software projects that supported large casino customers with more than 5000+ slot machines and other games.
  • Create & maintains the Product Backlog by prioritizing High Business value Items on the top of the Product Backlog by applying Pareto Principles (80-20) rule.
  • Collaborates with the dev team on the product backlog refinement and decides how and when refinement is to be done.
  • Help Development team to identify sprint backlog based on Sprint Goals and clarify user stories in grooming & sprint planning meetings.
  • Involved in discussions with client and stakeholders and understand their future needs and document them as user stories.
  • Participates in Defect Triage meeting with other stakeholders and add in the Product Backlog accordingly.
  • Created Product Roadmap for better understanding of the development team so that they can develop high level understanding of what is coming our way, adapt big picture thinking and may potentially identify newer skillsets to learn.
  • Motivates the team by explaining the Road map ahead and the future challenges. Good at conflict management and
  • Negotiates on the sprint scope with the team in a healthy way and ensured SOWs met expectations.
  • Established the scope of MVP and the product development plan to meet the MVP goals. Created release plan mapped to business value statements.
  • Created, updated and maintained user stories and their acceptance criteria and mapping of the same as per the Release plan.
  • Defined “Definition of Done” for the stories based on the nature of the project, team’s maturity, external dependencies and customer expectations. Working in an agile fashion, formed multiple sprint teams and ensured that there is a clear definition of the sprint goals, acceptance criteria, deliverables & milestones.
  • Inspects the work completed during the sprint and gives feedback during sprint review. Ability to communicate difficult decisions at all levels.
  • Created weekly, monthly dashboards for the stakeholders, and managed budget actuals/forecast. Worked with PMO to ensure that project risks, issues, the budget actuals and forecast are all updated on monthly basis.
  • Responsible for the management of overall project & service delivery for Confidential & its associated Projects from definition to delivery and completion.
  • Coordination with multiple internal or external groups, teams, vendors and stakeholders located worldwide.
  • Maintained project risks and issues in respective risk/issue registers. Documented risk mitigation plans and reviewed with stakeholders.
  • Worked with UX/UI lead and business analysts to ensure flow diagrams and wireframes are created to depict proper workflows.
  • Facilitating Scrum ceremonies (Backlog Refinement, Sprint Planning, Sprint Review, Sprint Retrospective, Daily stand- ups etc.)
  • Working with Team on Artifacts Such as Product Backlog, Sprint Backlog, Sprint, Sprint Burndown, Release Burndown etc.
  • Helps the team in problem-identification & facilitate the team in decision-making. Keeping the team together all the time to ensure successful sprints by surfacing and resolving conflicts and building trust & transparency within the team.
  • Remove Impediments identified during Daily Scrum meetings so that Team’s work is not blocked/hampered in any way.
  • Encourages & supports the personal development of every individual and promotes an atmosphere of continuous learning.
  • Scheduling grooming meetings and promotes team to develop understanding and then clarify ambiguous requirements during Backlog Grooming meetings and accordingly estimates user stories on the basis of story points.
  • Drive the service delivery execution process to achieve the defined scope and deliverables to the dates and milestones set and agreed in the plan and contract. Controlled out-of-scope requests and initiate corrective action either to bring back into scope or to negotiate contract extension or change control.
  • With prompt action on Retrospective Items and continuous improvement of engineering practices, helped team to increase team velocity every sprint and significant improvement on the quality of deliverables.
  • Used Scrum framework for Timely delivery while not overloading the team members and Empowered teams to self- organize and promote cross-functional knowledge behavior.
  • Managed communication with other projects to ensure smooth deployments and coordination.
  • Managed communication with regional & global IT&S and business stakeholders.
  • Protect team from over-commitment; prioritize resolution of defect/bugs and technical debt items.
  • Established and documented the overall team structure & hierarchy within the project.
  • Established communication plan, standardized the ways of working and protocols for inter-team communication (e.g. scrum of scrums) and for conducting effective meetings
  • Facilitating Scrum of Scrum for distributed teams in India & US.
  • Implemented User Story format for the backlog, Planning Poker as the estimation technique, Continuous Integration etc. Used Scrum board to make work visually available to all. Publicizing the team's progress and successes to make sure team’s work is recognized and visible to all stakeholders.
  • Successfully migrated multiple Projects from Waterfall to Scrum, Also Coached many teams to adopt Scrum framework.
  • Responsible for preparing functional requirement document and get it reviewed from clients & getting their sign off. Help Architects and development team understanding requirements.
  • Responsible for Test Plan & Strategy document and getting it approved from all the associated stakeholders. Responsible for Test Design, Review, Defect management & Execution.
  • Facilitate Dev Testing & Sprint testing. Perform a sanity check before handing over the PSPI’s to QA.
  • Perform a mid-sprint review for the development team and ensures all the tasks are on the track and remove impediments which are hampering team’s progress.
  • Review Demos shared & provide feedback to the Team about improvements & functional gaps.
  • Sharing Team’s progress in the form of a weekly dashboard to all the stakeholders and highlight team achievements & Risks.
  • Responsible for timely PSPI delivery to QA & post-delivery support to QA & GLI queries.
  • Preparing traceability matrix for requirements, Internal Issues & field defects. Also, involve in RCA’s for the field Defects.
  • Introduced the Agile SCRUM process for the team and utilized TFS to manage the team's software development lifecycle including deriving product backlog items, assigning sprint work items to developers and Tracking progress on the tasks not done, InProgress, Done and Impeded tasks if any.
  • Code was written using a Test-Driven Development (TDD) approach.
  • Development methodology used was the SCRUM Agile methodology.
  • Process included iterative development, 4-week sprints, daily stand-up meetings, and customer managed backlog.
  • Developed Rack setup for around 80 Confidential Units running multiple scenarios to simulate similar issues which comes on Casino floors.
  • Setup & Monitor performance of Confidential units using Prometheus & Graphana tools.

Product Owner/ Scrum Master/ BAQA Lead

Confidential

Responsibilities:

  • Create & maintains the Product Backlog for customer specific expectations and updating Product Backlog accordingly. Perform product backlog refinement and decides how and when refinement is to be done.
  • Help development team to clarify requirements in Base Review meetings.
  • Help Development team to identify sprint goals & sprint backlog in Sprint Planning meetings.
  • Involved in discussions with customers directly like Swiss Re and Arch and Perform GAP identification and document them as requirement documents. Prepare different use cases for requirements.
  • Participates in release scope finalization meetings and identify the Requirements & Defects to be scope in a Release. Control over Release Sign off based on the checklists defined in the start of the Project.
  • Inspects the work completed during the sprint and gives feedback.
  • Motivates the team by explaining the Road map ahead and the future challenges. Good at conflict management and Negotiates on the sprint scope with the team in a healthy way.
  • Work with diverse set of executive stakeholders to build consensus, communicate risks/issues, and obtain buy off on decisions.
  • Responsible for sprint delivery, backlog grooming, writing user stories, scrum ceremonies, activity/process diagrams.
  • Responsible for the management of overall project & service delivery for Riskmaster Project from definition to delivery and completion.
  • Coordination with multiple internal or external groups, teams, vendors and stakeholders located worldwide.
  • Working in an agile fashion, formed multiple sprint teams and ensured that there is a clear definition of the sprint goals, acceptance criteria, deliverables & milestones
  • Structured the breakdown of the PBIs in a way that they can be mapped to the value statements of the product in order to enable measurement of value delivered at the end of releases
  • Maintained project risks and issues in respective risk/issue registers. Documented risk mitigation plans and reviewed with stakeholders.
  • Implemented Scrum methodologies in 4 different teams (SwissRe, Arch Reinsurance, Base & Maintenance Team) and successfully migrated them from waterfall to Scrum.
  • As a Scrum Master, delivered sprints and ran scrum ceremonies such as Sprint Planning, Daily Standups, Sprint Review and Sprint Retrospectives in an appropriate and time-boxed manner. Managed and resolved impediments
  • Facilitated Scrum ceremonies (Backlog Refinement, Sprint Planning, Sprint Review, Sprint Retrospective, Daily stand- ups etc.)
  • Worked with team on scrum Artifacts Such as Product Backlog, Sprint Backlog, Sprint Goals, Sprint Burndown, Release Burndown etc.
  • Requirement discussion with various clients and Identifying GAPs in product functionalities, documenting the same as Requirement & user stories and get it Base/Custom approved.
  • Conducting Requirement walkthroughs in Base Review meetings.
  • With prompt action on Retrospective Items and continuous implementation of Automation, helped team to increase team velocity and reduced Regression time to a great extent.
  • Worked with the product owners for creating burnup & burndown charts, prioritizing product backlog, and writing user stories
  • Participates in Defect Triage and scope Identification meetings.
  • Created and published Sprint Burndown charts for each project along with Daily/weekly status reports.
  • Keeping the team together all the time to ensure successful sprints by surfacing and resolving conflicts and building trust & transparency within the team.
  • Lead 24 members BAQA team to get the implemented features thoroughly tested and ensuring it exactly met customer requirements in agile methodology.
  • Gave Demos to the clients like Swiss Re and Arch Reinsurance about the functions they requests & functionality rmA provides and bridge the Gap in understanding and then documenting the genuine GAPs identified after feasibility study.
  • Preparing and documenting Requirement docs for identified Gaps and first get it approved from the Base review group
  • & then get signoff from the clients on agreed functionalities.
  • Assisting Technicians in preparing Tech spec document for the implementation of new feature in the system.
  • Release scope Identification after discussion with multiple stakeholders.
  • Involved in Daily/weeks status calls. Preparing daily, weekly & monthly reports on the QA progress.
  • Involved with client in Introspecting sessions & Demos and finally providing QA signoff for the system.
  • Assists team in Installation testing & upgrade testing.
  • Review of upgrade test scenarios.
  • Coached & Motivated Team by setting achievable Goals, Providing Quarterly & Yearly Feedback and effectively tracking individual’s performance as per daily work schedule throughout the year.
  • Responsible for evaluating Performance based Ratings for the entire Team based on different Performance measuring criteria’s and grooming new Joiners of the Team by providing adequate trainings and Functional support.
  • Supported 4 scrum Teams i.e. Swiss Re, Arch, Base and Maintenance simultaneously as a BA & QA Lead and helped them achieve milestones on time.
  • Helped in development of Automation POC using Selenium Tool.
  • Provided inputs to Automation team on what to be automated for Smoke, after upgrade and Regression scenarios.
  • Performed POC on penetration testing using Burp Suite too.
  • Leading SIT, UAT, smoke, Sanity and Regression testing Teams and reviewing Daily Progress on Testing Activities.
  • Preparing Run plan and guided the team to work as per the Run Plan and the work schedule.
  • Involved in effort estimation and scheduling
  • Involved in preparation of Test Completion Report and Sign off process.

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