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Project/delivery Manager Resume

Sunnyvale, CA

PROFILE SUMMARY:

  • IT professional with 18+ years of SDLC experience with commendable success in:
  • Project/IT/Technical Management~ Program Management~ Business Analysis
  • Product/Production Support~ Team Management~ Service Delivery
  • Software Development & Testing~ Off - shore/On-site Management~ Quality Assurance
  • Business/IT Process Improvement~ Enterprise Architecture
  • Skilled in mapping clients’ business requirements and translating these requirements into functional and Technical specifications
  • Comprehensive experience in managing teams and projects
  • Extensive experience with analysis, design, development, customizations and implementation of software applications using J2EE
  • Strong database skills, Object Oriented Programming and development knowledge
  • Proven Management skills while worked as Project/IT Manager, Program Manager and Technical Manager
  • Gained functional exposure for working in Finance, Corporate Investment Banking & Money Market (including Wall Street System), Retail Banking, Airlines, Insurance, Re-insurance, Media, Supply Chain Management, e-Business (B2B and B2C), Manufacturing and Engineering industry
  • Translating Customer requirements, Estimation, Tracking the progress of the project, reporting to the management from time to time
  • Technical expertise in all aspects of the Master Data Management (for PIM), SDLC and PMLC involving requirement analysis, design, development, testing, UAT and product support etc.
  • Exposure to different delivery approaches from Waterfall, Scrum and Agile
  • Worked with 20+ team members at offshore/onsite and Managing multiple projects as Project and Program Manager
  • Guide and work to prepare Proof Of Concept (POC) to demonstrate the feasibility on application and also to demonstrate the team’s readiness to take up new projects and proposals.
  • Responsible for technical design, network requirements, infrastructure - server requirements, coordinate the maintenance of the servers.
  • Responsible for quality process documents
  • Actively coordinated between the Customers and Development Team spread across geographies.
  • Adopted pragmatic approach in improvising on solutions and resolving complex business issues
  • An effective communicator with strong analytical, technical, leadership, and interpersonal skills
  • Conducting system analysis sessions for understanding client business processes as per management standards
  • Suggesting technology-based solutions for enhancing functional efficiency and achieving business excellence
  • Reviewing functional requirements and converting them into technical specifications
  • Managing risks and planning for contingencies to ensure minimal effect on deliverables
  • Experience in the software development life cycle involving business analysis, development, testing, QA, project planning, estimation, tracking and delivery
  • Managing multiple enterprise wide complex projects while working as Project Manager and Program Manager
  • Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring timely completion and delivery of project to the client; handling the reviews of response to the RFP / RFI with clients
  • Conducting system study and coordinating with team members for product documentation, system design & integration, coding, application maintenance, etc.
  • Delivering and implementing the project as per scheduled deadlines and extending post-implementation and maintenance support
  • Designing, developing and implementing the workflow program, presentation and handling various phases of interface development based on technical specification

IT SKILLS:

Technologies: Java/J2EE, SQL, PL/SQL, SOA. Visual Basic, Shell Script, PHP, Perl, CGI, XML, C & Pro C

Middleware: Tibco Message Broker, Tibco IM, Tibco InConcert, Tibco Repository, Tibco Hawk, RMI & Tuxedo

Databases: Oracle, DB2, MS Access & Lotus Domino R5

Oracle Tools: Oracle Forms, Reports, Designer, Developer, SQL*Loader, SQL*Net, Cognos Impromptu, Oracle Discoverer & DBA

Java & XML Technologies: EJB, Servlets, JSP, Swings, Applets, Spring, Hibernate, Angular JS, JavaScript, HTML5, CSS, JDBC, XSL, XSQL, XSD & DTD

Application/Web Servers: WebLogic, WebSphere, Tomcat, JBoss, iPlanet, NES, NAS & JRun

Messaging System: Tibco RV, Tibco EMS, IBM MQ & JMS

Testing Tools: JUnit, WinRunner

Modelling Notations: Rational RequisitePro, Rational Rose, UML & Clear Quest

Case Tools: Oracle Designer & Rational Rose

Release Engineering: Perforce, ClearCase, VSS, CVS, PVCS & SCCS

Project Management Tools: JIRA, Confluence, Clarity, HPQC, Rally, MS Project & MS Office

Operating Systems: Windows, UNIX, DOS, Linux & AIX

Products: IBM MDM, IBM WPC, IBM WCC, Tibco MDM, i2 Trade Matrix

PROFESSIONAL EXPERIENCE:

Confidential, Sunnyvale, CA

Project/Delivery Manager

Responsibilities:

  • Engage with business to understand requirements, propose solution alternatives, prepare staffing and release plans
  • Conducting project kick off meeting, documenting and communicating project timelines, costs, risks and their mitigation plans, communication plan and escalation matrix
  • Managing project progress and prioritizing the features for development
  • Dependency resolution, tracking schedule and budget against approved plans and minimizing variances
  • Streamlining delivery to minimize gaps between teams, staff planning, identify resource gaps and standardizing deployment process
  • Organize review and status meetings with stakeholders and senior managers to communicate overall program status, issues and risks, quality metrics etc., and resolve their concerns through time bound actions

Environnent: Java/J2EE, Oracle, SOA

Confidential, RI

Technical Project/Delivery Manager

Responsibilities:

  • Engage with CVS business and IT to understand requirements, propose solution alternatives, prepare staffing and release plans and submission of contract
  • Conducting project kick off meeting, documenting and communicating project timelines, costs, risks and their mitigation plans, communication plan and escalation matrix
  • Managing project progress and prioritizing the features for development. Since it’s retail project the schedules and budget are tight and conformance to quality is important
  • Managing development of services, UI and mobile
  • Support IT leadership with risk issues and defect resolution and escalations as appropriate
  • Dependency resolution, tracking schedule and budget against approved plans and minimizing variances
  • Streamlining delivery to minimize gaps between teams, staff planning, identify resource gaps and standardizing deployment process
  • Organize review and status meetings with stakeholders and senior managers to communicate overall program status, issues and risks, quality metrics etc., and resolve their concerns through time bound actions
  • Leading Production support team for any bugs, testing and fixes
  • OS patching and upgradation projects.

Environnent: Java/J2EE, Oracle, SOA, Angular JS

Confidential

IT / Project Manager

Responsibilities:

  • Meeting business users in branches across India, gathered user stories and requirements, understand process bottlenecks
  • Documenting functioning of centralized and distributed operations team, stories, dependencies and constraints
  • Responsible for technical design, network requirements, infrastructure - server requirements
  • Coordinated with users, project managers/leads to conformance to development, quality and testing requirements
  • Designed the re-engineered IT and business processes flow to reduce Turn Around Time (TAT), least human dependency, automation of processes
  • Designed enterprise wide IT Strategy Road Map in alignment with business projections, scalability, agility and reduced operating cost
  • I was managing and driving the project and the team.

Environment: J2EE, FinnOne, Unix, Oracle Server, SQL Server, SQL, PL/SQL

Confidential

IT / Project Manager

Responsibilities:

  • Responsible to track and manage in-house IT projects.
  • Coordinated with cross functional IT teams to ensure optimized utilization of systems with minimal downtime
  • Weekly meetings with stakeholders and managements. As and when required had meetings with vendors to ensure timely delivery of services
  • Reviewed networking and system architecture with respective teams for optimized performance.

Environment: Linux Administration, J2EE, Spring, Angular JS, Hibernate, Oracle Server, SQL, PL/SQL

Confidential

Program Manager

Responsibilities:

  • I was responsible for successful implementation of multiple projects which were related to implementation of IBM software products and Product Optimization.
  • I was directly managing all project managers for these two accounts
  • The projects included assisting clients for:
  • Technical support issues
  • Optimize System utilization
  • System Performance optimization
  • Business development.

Environment: J2EE, DB2, ISAS, DataStage, CDC, Spring, Angular JS, Hibernate, MQ and Oracle

Confidential

Project Manager / Delivery Manager

Responsibilities:

  • I was responsible to track and maintain project progress, track of timelines, burn-down charts.
  • I was facilitator for daily status update meeting with onsite and off-shore development teams of size 7+ at off-shore and 3 onsite.
  • I was facilitator and lead for weekly status update calls with client which included key players from IT teams, configuration management team and system administrators
  • By-weekly I had meetings with stake holders.

Environment: IBM DataStage 7.5 and 8.7

Confidential

Global Technical Support Engineer

Responsibilities:

  • Assisted in gathering user requirements
  • Designed and developed test plans and test cases to test system design and architecture
  • Developed / modified automated test scripts for functional and performance testing for the MDM
  • Performed installation, compatibility and integration testing of the system
  • Contributed in user accepting testing for new client implementations
  • As part of QA executed manual test scripts, logged defects and production tickets, created test matrix and test reports
  • Evaluated and Analyzed technical specifications and design for optimized performance
  • Gathered business requirements and help develop technical specifications
  • Evaluated and Developed system maintenance procedures and scripts
  • Provided technical support for the MDM for PIM application to global clients.

Environment: Java/J2EE, MQ, XML, DB2, MDM, PIM, Oracle, Cygwin & WebSphere

Confidential

Staff Software Developer

Environment: Java/J2EE, MDM, PIM, MQ, XML, Rational Software Architect, DB2, Oracle, CVS, Cygwin, WebSphere, WebLogic & Perforce

Responsibilities:

  • As Global Technical Support Engineer provided technical support for the MDM, ‘WebSphere Customer Centre’ and ‘WebSphere Product Centre’, ‘Records Manager’ and ‘Content Manager’ systems to global clients
  • Assisted in gathering user requirements for enhancements
  • Assisted clients for technical support issues
  • Interacted with global clients to collect and document their business requirements for system testing
  • Closely worked with the development teams to develop and document test cases to test enhancements
  • Developed / modified automated test scripts for functional and performance testing for the MDM product
  • Performed installation, compatibility and integration testing of the system
  • Analyzed and Troubleshoot the client issues
  • Developed system test and maintenance procedures

Confidential, St. Louis Park, MN

Project Lead / Sr. Developer

Responsibilities:

  • Collected business user’s functional requirements and developed logical and physical specifications
  • Evaluated the system design and architecture and carried out the gap analysis. Redesigned and developed the ‘File Load’ process in Java
  • Designed and developed test plans and test cases to test system design, system changes and architecture
  • Designed and Developed database model
  • Contributed to user accepting testing and provided Production Support of the system
  • Developed Oracle Forms, Stored Procedures and Reports; performed integration of system with Front-end
  • Setup development and production environment.

Environment: Java/J2EE, Spring, MQ, Oracle Forms 6i, Oracle Reports, SQL, PL/SQL, SQL* Reports, UNIX, Cygwin, Oracle 10g, Apache, PVCS & CVS

Confidential, Torrance, CA

Technical Specialist / Architect

Responsibilities:

  • I was part of Enterprise Architecture team and designed, reviewed and evaluated existing designs. Made architectural design changes for the internal applications
  • Worked with development and support teams to evaluate and optimize the system procedures
  • Gathered and Documented business user’s requirement at application level and at enterprise level. Developed use cases, logical and technical design of the system
  • Designed and developed logical and physical specifications
  • Researched and evaluated the technical information for optimized performance with minimal downtime
  • Performed impact analysis and impact of change from testing perspective including time, cost and risk
  • Designed and developed test plans and test cases and documented them
  • Designed the system architecture to achieve the single sign on capability
  • Provided Production Support of the applications leading offshore team and coordinating with onsite teams.

Environment: Java/J2EE, Spring, MVC, Visual basic, C, Rational RequisitePro, Rational Rose, UML, SiteMinder, MQ, Lotus Notes, SQL, PL/SQL, Unix, DB2, Oracle 9i, ClearCase & CVS

Confidential, Eagan

Sr. Technical Architect

Responsibilities:

  • Performed requirement analysis
  • Developed system for scanning fright bar codes through hand scanner in C, Pro C and Tuxedo services
  • Performed module and product testing and implemented the system into production
  • Provided production support of the application.

Environment: C, Pro C, Tuxedo, SQL, PL/SQL, UNIX, AIX, Oracle 8i, DB2 & ClearCase

Confidential, Eagan

Sr. Technical Architect

Responsibilities:

  • Developed java business objects
  • Performed the debugging / trouble-shooting of functional and technical errors
  • Conducted module testing and bug fixing.

Environment: Java Servlets, HTML, Java Script, UML, C, Apache / JServ, SQL, PL/SQL, UNIX, Oracle 8i & SCCS

Confidential, Eagan

Sr. Technical Architect

Responsibilities:

  • Developed new modules using java servlets and oracle functions and performed conversion of modules from XSL/XSQL to java servlet with additional business features
  • Coded the enhancements of GUI with more features and flexibility in XSL/XSQL and java Servlets
  • Performed code debugging / trouble-shooting and bug fixing for business and technical errors
  • Conducted module testing.

Environment: Java Servlets, HTML, Java Script, XSL, XSQL, HTML, C, Apache / JServ, PL/SQL, UNIX, Oracle 8i & SCCS

Confidential, NYC

Technical Lead

Responsibilities:

  • Analyzed Tibco Message Broker Sheet for trade acknowledgments and converted them to java classes. Evaluated performance and design of the system
  • Designed and developed business reports and reporting tools in PHP, Perl, SQL, PL/SQL in Unix
  • Developed Admin Console ‘Supportal’ using JSP and beans
  • Rulebases to Implement Monitoring plan for the Applications using Tibco Hawk
  • Served as the Business Analyst to gather, document and analyses the requirements for business reports sub-project. Developed data model, use cases, logical and physical specifications and design
  • Gathered and Analyzed requirements to identify test requirements and impact of change from testing perspective including time, cost and risk
  • Developed and executed test cases and automated test scripts for functional and performance testing for the system
  • Coordination with Global Production Support Team, Traders and Business Users globally for troubleshooting of the various types of technical errors in real time environment
  • I was part of UAT team
  • Evaluated, developed and documented system maintenance procedures and scripts
  • Mentored and Lead the Off-Shore Production Support Team of size 10+,

Environment: J2EE, EJBs, Java Beans, JSP, HTML, XML, Tibco Message Broker, Tibco InConcert, Tibco Hawk, Tibco RV, Web Logic, SQL, PL/SQL, SQL*Loader, JBuilder, JMeter, Unix, Oracle 8i, Perl, PHP, CGI & CVS.

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