SUMMARY

• Accomplished and result driven Business Systems Analyst and certified Scrum Master with proven success in IT process management with 8+ years of experience.
• Expert technical background with demonstrated skills in gathering user requirements and converting them into system specifications throughout the software development life cycle projects.

TECHNICAL SKILLS

SDLC: Agile Scrum, Waterfall, RUP, RAD

Supporting Languages: HTML, XML,SQL, Java

PM Tools: Lean Management, SWOT, CBA, Clarity PPM, Impact, GAP, MS Project 2010, MS Office, MS PowerPoint

Modelling Tools: MS Visio, UML, Adobe Illustrator, Lucid Chart, BPMN

Business Tools/Reporting Tools: MS Project, Tableau, Tableau Desktop 8.2, MS Visio, MS Excel, MS Word, MS PowerPoint, MS Access, Design Expert, JMP, Crystal Reports, Oracle BI Tool, Appian, Concept Mining

Supporting Tools: JIRA, Rational Requisite Pro, Rational ClearQuest, Rational ClearCase

Testing Tools: HPQC, HPALM

ETL Tools: Informatica 7, Informatica 9.0.1, IBM Cognos

PROFESSIONAL EXPERIENCE

Confidential, Manhattan, NYC

Scrum Master/Sr. Business Systems Analyst

Responsibilities:

• Conducted a budget planning through walkthroughs and meetings with Dev Leads, QA and Technical Support Team.
• Facilitated JAD Session for Requirement Gathering Phase
• Prepared project charters/plans and identified major milestones
• Collaborated with Stakeholders and SME’s to get the requirements.
• Created baseline document
• Studied current flow system of pricing, inventory and logistics department Jaguar.
• Created BRD FRD/FSD and worked with dev team to create the SRS
• Gathered functional requirements for cloud web application
• Maintained Requirement Traceability Matrix in Excel
• Designed Graphic User Interface with Page flows, wireframes, page business actions and screen mock - ups.
• Perform As-Is Study and To-Be Functional blue printing using MES standards
• Created dynamic GUIs in HTML and CSS for better understanding of software solution.
• Worked with dev team on Java and J2EE
• Worked with QA lead on testing and conducted triage calls to debug errors.
• Worked in MES to analyze the current conditions on the plant floor
• Optimized production support service using MES
• Worked on the just in case inventory to reduce inventory costs
• Capable of providing leadership to implement and deliver overall MES and system integration solutions.
• Captured more accurate cost information more specifically labor and downtime cost using MES
• Reviewed technical impact analysis, and identified relevant applications.
• Organized focus groups to discuss and ensure effective adoption of feedback to improve the usability of the mobile applications and web based applications.
• Extensively worked on collecting requirements for SOAP web services.

Environment: HPQC, UML, SCRUM, MS Access, MS Office, Crystal Reports, SQL Server, Visual Studio, SDLC, MS Visio, BPMN, ad-hoc query tool, JAVA, Tableau, VSM, SharePoint 2010, Version One, Quest NetApp Solutions, Java, J2EE, Oracle BRM

Confidential, Philadelphia, PA

Scrum Master/Sr. Business Analyst

Responsibilities:

• Streamlined operations by creating new process for gathering year-end valuation data via SQL.
• Enable global forex trading covering clients from Asia, Europe and Americas through using a single allocation-matching model using SWIFT.
• Also involved in applications for trade processing and Fund reconciliation.
• Used FICO software for data analyzing reasons such as credit scoring.
• Identified and Analyzed key potential Risks along with the entire Project Development Life Cycle, Developed Risk Mitigation Plan, and assisted PM in Risk Management.
• Done Project planning & requirements gathering by using RUP methodology.
• Oracle BI Tool to integrate an array of query, data integration and management, reporting and analysis.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Extensively involved in Data mining, Data mapping and Data modeling.
• Worked closely with development team for SSIS, SSAS, and SSRS.
• Prepared UAT test cases created a list ofUATusers and conducted UAT along with them.

Environment: MS Project, Visual Studio, C#, JS, Oracle BI Tool, Chrystal Reports, Oracle BRM, SharePoint, Web Services, Calypso, MS SQL Server, HTML, XML, SQL HPQC, FICO, Appian, Informatica, Tableau

Confidential, Oaks PA

Sr. Business Analyst

Responsibilities:

• Interviewed client employees for all three projects: Investments, Research and trading to gather information, understand the users need, define requirements and develop specifications.
• Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business personnel and technical personnel.
• Analyzed gaps for training purposes between existing application and after integration of the new one.
• Mentored and guided junior Business Analysts
• Assisted in the development of quality assurance artifacts including: Quality Assurance Plan, Test Plan and Test Cases
• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and assisted the development of User Guides and Manuals for customers.
• Worked with IT Team for development, testing, implementation and user acceptance
• Coordinated with offshore Testing team members on deliverables, defects, and defect resolution.
• Organizing weekly Project status meetings with business users and updating project plan and status reports
• Project tracking and Status Reporting to business users/management.
• Collecting sign offs and approvals from business users and keeping them in MS SharePoint controlled environment.
• Worked with IT integration team.
• Conducted Various Research work on Credit Risk Assessments and Various Risk Associated in calculating the worth of Investments in it.
• Raising tickets for Change Management and making sure change management processes are being followed for deployment.

Environment: MS Office Suite, SDLC, Agile/Scrum, Tableau, RUP, SQL Server, UML, Tableau, MS Visio, Quick Test Pro, HPQC. Tableau.

Confidential, New York City, NY

Sr. Business Analyst

Responsibilities:

• Coordinated with SME’s of Foreign Exchange Trading, Futures, and Options to capture requirements & dependencies for enhancements in the application.
• Documented the requirements to develop the platform which enables the user to monitor his/her accounts on-line, provide balances and positions, order status, and account reporting.
• Functional experience in FX (Foreign Exchange) processes, related applications based on technologies such as SWIFT. Also involved in applications for trade processing and Fund reconciliation.
• Documented existing and proposed process flow and conducted GAP analysis.
• Identified and Analyzed key potential Risks along with the entire Project Development Life Cycle, Developed Risk Mitigation Plan, and assisted PM in Risk Management.
• Done Project planning & requirements gathering by using RUP methodology
• Good understanding of trading process. Prepared Use Case Diagrams to explain the business requirements for Trading Customer with the options to buy or sell Foreign Exchange.
• Coordinated with system analysts & Tech lead to create Software requirements document.
• Conducted regular status meetings with projects stakeholders, analyst team members, program manager and management team to identify and resolve issues.
• Created Business Objects by referring to the company’s customer database and logically grouping different business components.
• Maintained and kept track of stakeholder’s requests for enhancements and changes using Rational Clear Quest. Written SQL scripts to pull the data from the existing database based on the business rules.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Used Microsoft Team Foundation Server (TFS) to manage the team's software development lifecycle
• Used TFS for including deriving product backlog items, assigning work items to developers and conducting review meetings.
• Assisted in creating enterprise banking data model, created SQL stored procedures to access customer information and implementing corresponding data access objects.
• Used SharePoint for content management, and to share the information with the groups involved during the project.
• Coordinated deployment procedures, training guides, monthly reporting procedures of STP activities for the management team.

Environment: RUP, Rational Requisite Pro, Oracle BI Tool, UML Use Cases, HTML, C#, SQL, Use Case Documentation, MS Visio, TFS, SQL, Rational Clear Quest, SharePoint, Java, Unix, DARTS, Crystal Reports, PS Systems, Appian, Toad

Confidential

Business Analyst

Responsibilities:

• Created BRD and FRS describing PSP functionalities, System Architecture, Information Strategy, and Design Documents
• Assisted Project Director in establishing Vision and Scope document
• Generated a unique WBS with principles of Waterfall and Agile Scrum
• Maintained Requirement Traceability Matrix in Excel
• Facilitated several JAD Session, survey/questionnaire, brainstorming sessions, user interview workshops, and data collection with business users, system architects, development teams, and SMEs and evaluation of To-Be process solutions
• Designed Graphic User Interface static and dynamic prototypes using MS-Visio, Mockup Screens, and Adobe Dreamweaver for better understanding of the solution
• Used Google Analytics to generate custom statistics report about traffic sources and sales
• Assisted in normalization of data tables and queries in SQL
• Worked with SQL Queries to validate data
• Assisted QA Leads to develop Test plan and Test Case for Development Testing
• UAT - Developed UAT Test Plan and performed UAT tests along with the Business Users
• Testing - developed Test Scripts using Quality Center and coordinated with developers to quickly resolve the defects associated with them.

Environment: UML, RUP, MS Visio, GAP Analysis, Rational Requisite Pro, Rational Clear Case, Clear Quest, MS Project, FICO, Appian

Confidential

Responsibilities:

• Conducted a budget planning of the project through walkthroughs and meetings involving leads from Development, QA and Technical Support Team.
• Prepared project charters/plans and identified the major milestones of the project.
• Collaborated with Stakeholders, (Subject Matter Expert) SME’s to get the requirements.
• Designed Graphic User Interface for mobile application with UI/UX team with Page flows, wireframes, page business actions and screen mock-ups, and also created dynamic GUIs in HTML and CSS for better visualization and understanding of the software solution.
• Functional experience in MES (Manufacturing Execution System), manufacturing processes like production/quality and order management.
• Perform As-Is Study and To-Be Functional blue printing using MES standards
• Analyzed cost of labor through MES
• Performed data mapping by understanding dependencies with other functionality and finding Critical Path Method
• Extensively performed GAP analysis in the project, as there were numerous, ‘As - is’ and ‘To - Be’ conditions.
• Co-ordinated Post deployment support.

Environment: RUP, Rational Requisite Pro, UML Use Cases, HTML, SQL, Use Case Documentation, MS Visio, TFS, Rational Clear Quest, SharePoint, SAP, JD Edwards Enterprise 1