SKILLS:

• More than 10 years of Project/Program/Product Management experience for custom tailored softwares in both desktop and mobile/embedded environments
• Strong knowledge of project management disciplines such as Waterfall, Agile, and Scrum and proven ability to apply within organizational frameworks
• Ability to follow aggressive timeframes while having extra room for unexpected issues
• Black Belt in broad range of software and computer tools such as: Asana, InvisionApp, Go2Meeting, Trello, Podio, PipeDrive, Saucelabs, EmailOnAcid, Confidential OnTestPad, LastPass, Olark, Join.me, BugRocket, Photoshop, Dreamviewer, Cloudberry, GIT, Notepad++ MS Office - including extensive use of Word, PowerPoint, and Excel for documentation, presentations, dashboards and reporting
• Read, analyze and interpret multiple code languages
• Results-focused coaching with proven problem solving and interpersonal skills
• Staying up-to-date with the current technologies required in Project Management

EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Project Manager; leading complex software projects involving design, UI/UX, functions, analysis and integration of projects crossing multiple platforms and locations during the process of Software Development Life Cycle (SDLC)
• Managed 30 person team in India consisting of developers, designers, QAs, mobile app developers, DB and server - side admins, content editors and SEO experts while using Inputs, Tools, Techniques & Outputs (ITTOs), communicating with the client and vendors about the requirements, progress (mockup, UI/UX, functions, testing and implementation), changes and the timeframe
• Successfully delivered over 800 software projects with perfect implementation in mobile and desktop environments resulted in $8 million in revenue while following Organizational Process Assets (OPAs)
• Delivered several different types of software projects including Refer-A-Friend systems, CRMs, Gamification programs, Mobile apps, Contests, Customer retention and Loyalty widgets, Sweepstakes, Custom Admin panels, Points and Rewards systems while maintaining the data within the Amazon AWS servers and providing technical support for the current clients including monitoring, analysis and troubleshooting
• More than 40000 hours of Project Management within desktop, mobile/embedded, and web application environments from initiation to delivery & closing while improving standards with resource releases and After Action Reviews (AARs)
• Project management methods used include Waterfall, Agile, and Scrum on hyper-productive teams
• Mobile/embedded products designed, developed and implemented as IPA & APK and site widgets
• Proven records of Communication, collaboration and commitment (CCC) to complete custom tailored software. Taking Enterprise Enviromental Factors (EEFs) into count for clients such as Symantec, HTC, Roche, Vonage, and Olay from inception through closure
• Used Asana, Bugrocket and InvisionApp software to log, assign, track and resolve the issues that came along the development process
• Used GIT and Cloudberry to manage the server access and file management in Amazon AWS Servers while logging and maintaining the private data in LastPass
• Managed multiple simultaneous projects included infrastructure, design, development, product analysis and integration until the software goes live. Afterwards product and software upgrades; data and network security plus disaster recovery have been also handled with hands-on management
• Used multiple Project Management Information Systems (PMIS) such as Podio, JIRA, PipeDrive, Trello for management of the projects, tracking, reviewing and status reporting to produce deliverables
• Used Virtual Machines (VMs) through SauceLabs and EmailOnAcid to test the software in different platforms and complex systems while using OnTestPad for documentation of the standards
• Used Confidential HQ and SalesForce for tracking of opportunities from initial customer contact through contract and implementation, development of dashboards for status and program reporting.
• Maintained a close communication with cross-functional teams, executive stakeholders, and external clients while managing cross-team interdependencies for complex systems
• Used GoToMeeting, Skype and Join.me for project charters and client communications to create scope statement, requirements documentation and scope baselines
• Experienced working within frameworks such as Information Technology Infrastructure Library (ITIL) that provide customers with service levels and require the gathering Key Performance Indicators (KPIs) in support of those service levels
• Ensured conformance to Software Development Life Cycle (SDLC) for enhancement development efforts and always followed Work Breakdown Structure (WBS) by decomposition
• Built and maintained protocols for mock ups, designs, functions, implementation, delivery, and support after delivery, providing Swiss Army Knife of service and solutions for businesses of all sizes. Each sprint is QA ed and approved by the client before moving along to ensure the high quality of service
• Building and maintaining integrated project schedules that account for internal/external dependencies, differing SDLC approaches, numerous constraints, and adequately factors in some contingency for some unplanned delays while still being aggressive with delivery timelines.

Confidential

Project Manager

Responsibilities:

• Managed multiple teams overseas, applying agile, waterfall and scrum methodologies to build & upgrade online software such as admin panels, credit card processors, visitor tracking systems.
• As most of the teams were from Philippines, Indonesia and Ukraine, we used skype and gotomeeting to communicate
• Used a broad range software including podio, jira, pipedrive, trello, asana, bugrocket, invisionapp, cloudberry, saucelabs
• Multiple projects were managed at a time.
• Project included infrastructure, design, development, product analysis, integration and implementation until the software goes live. One the projects were done, the site was back for sale in the market