SUMMARY:

• 16+ years experience in the IT industry functioning as a Program Manager, QA Manager, Development Manager, Project Manager, Developer, Tester, PC Applications Technician, Business Analyst, Team Lead, and Work Order Coordinator for applications in the Manufacturing, Finance, Telecommunications, Government, and Consumer Product Industries
• 8 + years in a leadership role. Functioning as a Resource Manager and Project Manager. Responsibilities for assignment of long and short term duties & responsibilities within project teams, code inspection teams, large off - shore initiatives, as well as large IT teams.
• 9 years programming experience in a Mainframe and PC environment

  Performed high and low level design, programming, integrated testing, implementation, and system support in a structured software development life cycle.

TECHNICAL SKILLS:

Operating Systems: MAC, Windows, MVS, UNIX, and AS/400

Languages: Cobol, Cobol 85, Cobol 2, JCL, SQL, REXX, Visual REXX, Visual Basic, RPG, C, C++, HTML, XML, C-List, SQL, CSS, JAVA, Pearl, Pearl Script;

Special Technologies: Internet; Microsoft Visual SourceSafe, PVCS, Norton Ghost, MS Visual Basic, MS Access, DB2, DB2/2, IMS DB/DC, ISPF, Xpediter, Viasoft, TSO, CICS, File-Aid, Insync, Platinum, File Manager Eztrieve, SPUFI, Panvelet, Remedy, MQ Series, QTP(Quick Test Pro), Crystal Reports, 3270 Emulator, Change Man, Endevor, Test Director, Rational, Quality Center, Clear Quest, Clarity;

Software Packages: Microsoft Office, Microsoft Project, Microsoft FrontPage, Studio 8, Photoshop, Visio, Lotus Notes, Pro Tools, Cubase, Nuendo;

Hardware: Cable Industry technologies, Mobile Devices, IBM PC Compatible, IBM 370, MAC, IVR and VRU, A/D D/A Converters, Network Hardware, Bench Test Power Supplies, Frequency Counters, Frequency Generators, all Audio Recording Equipment;

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Built team from ground up with the purpose of testing all product lines (Set Top Box, Mobile Application, and Portal). Grew team from 3 consultants to 30+ consultants across multiple states.
• Oversaw the creation of 3 test facilities, including location selection, location purchase and setup, equipment procurement and setup, and personnel hiring and .
• These facilities were used to support all development groups, testing groups, and executive access. Installed best practices and process including the creation of industry standard methodology
• (Project Ingest, Test Strategy, Test Plans, Test Case Creation, Test Execution, Defect process, Defect Resolution, and Project Sign offs.)

Confidential

QA Manager/Development Manager/Project Manager

Responsibilities:

• My responsibilities included prioritizing work flow for large Functional Groups, interviewing/hiring potential fulltime employee’s, evaluating potential contractors, evaluating and reviewing current
• Full Time Employee’s, developing and maintaining SOW’s for off shore IT groups, maintaining working relationships with off shore vendors, liaison for 3rd party functional vendors, business analysis of changes, project estimation, budgeting and resource management.

Confidential

Test Lead/Team Lead/Developer/Business Analyst/Test Analyst

Responsibilities:

• My responsibilities included project coordination, prioritizing work flow for large IT Teams, testing changes to the Production System, Business Analysis of changes, and liaison for 3rd party vendors.
• My responsibilities also included designing, developing, and implementing software for fast repeatable testing. All software was created using REXX, COBOL, DB2, CICS, C-List, VSAM, JCL, and SQL.

Confidential

Developer/System Tester

Responsibilities:

• Wrote JCL and CICS jobs to run tests for new functionality to the Master Military pay systems (MMPA)
• Wrote testing tools utilizing Cobol and JCL to perform various testing routines
• Created Access database for team use to organize groups and projects
• Wrote test plans for various problems existing within the system
• Coordinated efforts with the business partners for approval and research.

Confidential

Desktop Technician Team Lead/Desktop Technician/Break-fix Technician

Responsibilities:

• Responsible for coordinating the maintenance and new distribution/setup of systems
• Team Coordinator responsibilities for Desktop Services Technicians
• Responsible for assigning and prioritizing work flow process for 12 desktop technicians
• Functioned as a liaison between customers and technicians. Provided for new Technicians
• Created QA group and process for testing quality of new computers
• Used Crystal reports to track projects and technicians' progress
• As a PC technician, installed software scripts, CD-ROM, and existing network software

Confidential

Programmer/Analyst

Responsibilities:

• Developed and maintained web system generated by REXX, Cobol, and Assembler back-end with an HTML front-end
• Coded in REXX, HTML, and Cobol
• Traveled to Portland, OR from Denver, CO for weekly status meetings
• Relayed enhancements and new functionality of database issues through project manger
• Prioritized and managed time requirements for resolving database issues

Confidential

Programmer/Analyst/Tester

Responsibilities:

• Responsible for translating high level business specifications, FAGAN inspections, program coding, pre-Integration, integration, and regression testing on all projects

  Significant experience with FAGAN inspection and testing methodology used by Ford Credit to decrease risk and to mitigate issues early in the development life cycle

Confidential

Programmer/Tester/Team Lead

Responsibilities:

• Converted Cobol programs utilizing DCI Y2K conversion tools
• Converted RPG shop floor code
• Designed and developed JCL conversion/analysis tools for Y2K compliance utilizing REXX
• JCL analysis and conversion
• Development Coordinator for all JCL Y2K projects