PROFESSIONAL PROFILE:

• Senior Project Management Professional
• An experienced team leader with the ability to initiate/manage cross - functional teams and multi-disciplinary projects.
• A highly motivated, tenacious and customer-focused, project management professional with extensive IT experience including; 15 years in enterprise and web content management, 7+ years in project management, 5 years in network administration, 3 years in business analysis and 2 years in quality assurance to maximize the delivery of custom application development projects, including business/finance, web and mobile content and document (management) solutions for global enterprise applications.
• Directed program portfolios with high risk/ high visibility for global client stakeholders. Proven ability to manage multiple projects concurrently including scope/SOW management, resource management, client relationship management (CRM), budget management, risk management, communication management and executive status reporting; with a strong working knowledge of project management office (PMO), PMBOK, Agile/Scrum, business process improvement, business analysis and Q/A test management strategies to deliver cost effective, high performance software application solutions on time and under budget.
• Successfully led and executed multiple application development projects from inception to delivery with cross-functional, virtual and onsite teams, geographically dispersed in US, India, and China. Excellent problem solver, and relationship builder; executing strategies that generate quantifiable results to achieve or exceed costs, quality, and business objectives.

CORE COMPETENCIES:

Content Management Systems (CMS): Digital Asset Management (DAM), Document Management Systems (DMS), Adobe AEM/CQ5, HP Autonomy/Interwoven: Teamsite, Open Deploy, Data Deploy, Media Bin and iManage Worksite/ MP (Web and Mobile Implementations)

Business Analysis: Business Process Redesign, Requirements Gathering, Business Use Cases, Wireframes, Sitemaps

Databases: SQL Server

Design/Modeling: MS Visio

Financial Systems: Budget, Payment/Tokenization, General Ledger, Accounts Payables, Accounts Receivables, Cost Centers, Financial and Payroll Systems.

Internet Technologies: SEO, TCP/IP, HTML, Web 2.0, FTP, Mozilla Firefox, Netscape, Internet Explorer, WebEx, Vignette, HTTP/HTTPS, Java/Java Script, HTML 5, DropBox

Methodologies: Agile/Scrum, Waterfall, Iterative, Systems Development Life Cycle (SDLC)

Operating Systems: Microsoft Windows (9x/NT/2000/XP), HP-UX,UNIX, Solaris

Project and Program Management: Agile/Scrum, Jira, Timelines, Budget/Financial Reporting, WBS, Resource Allocation, Scheduling, Risk Logs, Project Charter, Project Initiation/Planning/Execution/Monitoring/Closing, MS Project, MS Visio, PMI/PMBOK, Clarity, Primavera PPM, Mingle, Executive Summary Status Reporting, Drop Box, SharePoint, Clarity PPM, Ariba Spend Management

Q/A Management: HP Quality Center & Quick Test Pro, Jira, QA Test (Master) Strategy Plans, Team Planning

PROFESSIONAL EXPERIENCE:

Confidential, Las Vegas, NV

Senior Project Manager

Responsibilities:

• Managed projects within the Microsoft Integration Program; to include CIC 4.0 upgrade, Test Bed Implementation, and Clarity Development projects simultaneously.
• Prepared standard operating procedure(s) documentation (SOP) to Project Management Office specification.
• Collaborated to define, write and implement a new PMO strategy and facilitate continuous improvement of SOP's under the direction of the PMO Director to restructure the PMO as a service.
• Managed project financials utilizing Ariba Spend Management and Clarity PPM.
• Collaborated with cross-functional teams; to include development of SEO/SEM, Web and Mobile Content Management teams, and third party firms to manage multiple Digital Marketing initiatives, simultaneously and succinctly, in the Galaxy Program within the Project Management Office (PMO).
• Defined project scope, goals, and deliverables to support business objectives; including Digital, SEO and Web Content Management development and process projects.
• Executive Summary reporting to business stakeholders; i.e., corporate executives, marketing directors, program management.
• Monitored and resolved issues and created reports to communicate project status efficiently
• Identified and managed project dependencies, critical path and risk mitigation.
• Led project teams to provide the organization with innovative Web Content Management solutions using Adobe AEM/CQ5 enterprise solution, including as TeamSite to CQ5 Migration, CQ5 Health Check Remediation, SEO Components, Digital Content Custom Components and CQ5 Workflow for properties.
• Planned and scheduled project timelines and milestones using MS Project to deliver multiple projects on schedule and under budget using best practices.

Technologies/Platform: Adobe CQ5/AEM, DropBox, MS SharePoint, MS Project, MS Windows, Clarity PPM, Ariba Spend Management, SEO, Agile and Waterfall Methodologies.

SR. MANAGER/Consultant

Confidential, St. Louis, MO

Responsibilities:

• Sr. Business Analyst/Scrum Master responsible for working with the Product Owner and business stakeholders to define process maps, understand and translate requirements into user stories, workflows and project documentation.
• Facilitated team with sprint planning and backlog grooming activities.
• Conducted team Scrum meetings to include sprint planning, review, stand-up, spike meetings, pre-view and retrospective.

Technologies/Platform: Scrum/Agile Methodologies, Jira, Windows XP/2000 server, Windows 7, MS SharePoint, Java

Confidential, Wilmington, DE

Program Manager

Responsibilities:

• Coached mentored and developed team project governance for implementation projects within established project methodology and to provide an increased awareness of effort/scope of work, budget, schedule and quality goals. Led the globally disbursed program team(s) (offshore and onsite) in the delivery of overall conceptual, functional and technical design with related physical business models on-time and within budget to achieve business objectives and to implement targeted enterprise content management systems.
• Maintained project road maps to align product development with the stakeholders. Coordinate key program tracks including requirements, business process design, grid planning and analysis.
• As Project Manager; responsible for the initiation, planning, execution, and closing of ECMS projects; strong business use cases, responsible for leading project teams and managing all activities in the project life-cycle, and stakeholder management.
• Participated in daily Scrum meetings to review the status of the product backlog with the Scrum Master, Product Owner and team to facilitate sprint planning to create/update the backlog.
• Maintained communications plans, financial reporting, coordinated requirements, business process design, application workflow analysis, and offshore development and architecture teams.
• Responsible for project plans, budget, and executive status reports to business stakeholders in keeping with Agile methodology, working in conjunction with the offsite Scrum Master.

Technologies/Platform: Adobe CQ 5.4, Scrum/Agile Methodologies, Windows XP/2000 server, MS Outlook, MS SharePoint, MS Project, HTML 5, Mingle, Jira

Confidential, San Mateo, CA

Strategic Business Consultant

Responsibilities:

• Successfully managed the development and implementation of our Gift Card Portal to include both web and mobile based application development, using Adobe CQ5.
• Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones.
• Maintained compliance of methodology and managed resolutions to ensure stakeholder objectives.
• Provided timely and accurate communication including status reports with project staff and stakeholders throughout the life cycle (SDLC) of the project.
• Managed the roles and activities of cross-functional globally distributed resources to effectively lead enterprise-wide Web Content Management implementation projects.
• Participated in daily stand-up meetings to review the status of specific project deliverables, identify and monitor project risks to align with the business objectives, project schedule, and project budget.
• As Q/A Manager; responsible for managing the entire SQA Testing strategy and writing Master Test plans; to include Integration Testing for an Autonomy (Interwoven) Teamsite ECMS implementation. supported developers’ UNIT tests, stakeholder’s System Integration Testing (SIT) and User Acceptance (UAT) testing efforts. Created Requirements Traceability Matrix (RTM), managing test scripts/case development, determining staffing requirements, interviewing and assigning test engineers; participating in QA meetings, and gaining stakeholder approval. Managed globally distributed teams and all impacted areas of the project. Participated in defect review/management meetings with business stakeholders utilizing HP Quality Center (HPQC). Led test strategy review and sign-off meetings with the business. translated business and technical requirements into functional specification documents.
• Reviewed technical specification design document and service specification documents to provide feedback based on requirements to meet stakeholder expectation. Worked with developers, project managers and stakeholders to close business and technical requirements and create use cases, wireframes, and maintain requirements in SharePoint. Worked with cross-functional teams to implement Teamsite content management system. Facilitated new business stakeholders on ECMS, WCM, DMS, DAM, solutions and best practices.

Technologies/Platform: Adobe CQ 5.4, (Interwoven) Teamsite, Quality Center, Windows XP/2000, MS Outlook, MS SharePoint, MS Project, Java/Java Script, HTML 5, Primavera, DropBox.

BUSINESS ANALYST/Consultant

Confidential, O’Fallon, MO

Responsibilities:

• Business Analyst responsible for analyzing global web site UI and advertising co-branding products to facilitate and develop brand strategy and increased revenues for Global Marketing and Branding (GBO).
• Instrumental in strategic planning, modeling and the delivery of projects such as MasterCard Advisors, Priceless.com, MasterCard.com portals.
• Implemented the delivery of a web-based approval system of creative agency digital collateral for world-wide interactive marketing promotions, well within timelines and under budget utilizing (Interwoven Teamsite CMS) enterprise solution.
• Analyzed wireframes and conversion documents; and developed business use cases, workflows, screen mock-ups.
• Prepared business process models to identify alternatives for implementing Teamsite (CMS) custom Workflows to approve marketing promotions for creative agencies.
• As SEO analyst; updated international websites to increase web site traffic and global brand awareness.

Technologies/Platform: Autonomy (Interwoven) Teamsite (6.7), Windows XP Server, HP Quality Center 9.0, Clarity

Q/A Test Analyst

Confidential, Kennesaw, GA

Responsibilities:

• Software Q/A tester for an international commercial printing manufacturer at US regional office.
• Created test plans and project schedules for (Autonomy/Interwoven) Teamsite, Interwoven Media Bin, Interwoven iManage WorkSite MP) and MS SharePoint/2007.
• Reviewed functional business requirements, user interface specifications and design requirements to develop and execute test cases.
• Participated in regression and iterative tests and defect management strategy sessions.
• Maintained Web 2.0 media (such as Wikis, Blogs, Portals, and Knowledge Management systems) via corporate Internet/Intranet; to include international job search portal, corporate newsletter, content management and internal team wiki(s) utilizing Interwoven Content Management solutions.

Technologies/Platform: Teamsite, WorkSite/MP, Windows Server, Quality Center, Quick Test Pro, MS SharePoint (MOSS)

Associate Project Manager/Interwoven SME

Confidential, Alpharetta, GA

Responsibilities:

• APM responsible for managing multiple client engagements to include cross-functional teams; to provide implementation, administration and support of Interwoven Teamsite, Worksite MP and Media Bin for international and domestic clients.
• Effectively led the project team in parallel with clients’ business objectives, the project schedule, and budget.
• Projects included administration of Interwoven application servers; to include installation and configuration of Teamsite (CMS), Open Deploy, Data Deploy, WorkSite MP (DMS) and Media Bin servers.
• Conducted weekly training to end user community regarding best practices and functionality of enterprise content management tools.
• Utilized MS Project to track timelines, milestones, deliverables, and managed all aspects of projects from scope through implementation to include communication with stakeholders.
• Responsible for financial management, resource planning, budgets, and project communications.

Technologies/Platform: Teamsite, WorkSite/MP, Media Bin, Windows NT Server, Windows XP and Apple Client (desktop).

Confidential

MBA Support

Responsibilities:

• Provided technical support problem solving of customer escalations and client base as it relates to desktop Payroll application products.

Confidential, St. Louis, MO

INTERNET SYSTEMS ANALYST

Responsibilities:

• Facilitated daily publishing of AGe-Net content for live news feeds into production, for document retention and compliance within a global enterprise.
• Administration of Teamsite servers; to include installation, configuration, root cause analysis, fault tolerance/resolution and configuration management of 50 client/server instances.
• Responsible for maintaining enterprise search engine and web application servers to facilitate the AGe-Net proprietary application development and global content updates.
• Served as liaison between cross-functional teams that included developers, project managers, and stakeholders to deliver content management solutions.
• Performed Teamsite upgrades from version 5.0 to 5.5 to 6.0; and maintained stable environment to include branches, file structure and user rights.
• Trained content producers/authors and editors on Teamsite content delivery strategies.
• Articulated the benefits of the “Interwoven Product Suite” with respect to usability function keywords, metadata, and best practices; and showcased how these would aid in business solutions.

Technologies/Platform: Interwoven Teamsite, Open/ Data Deploy, Workflows, XML/HTML, Unix. iPlanet, HP-Unix Servers

Confidential, St. Louis, MO

NETWORK ANALYST

Responsibilities:

• Network Administrator of NT and MS SQL servers for an international weather-services provider.
• Supported web-based proprietary applications via HTML, SQL server and MS IIS (Internet Information Services).
• Provided Tier 2 support for Windows NT/SQL Servers; to include end-user escalations and problem solving, server, domain and configuration management, system upgrades, preventative maintenance, fault tolerance and disaster recovery.
• Utilized HTML for website editorial.

Technologies/Platform: SQL Server 6.0/6.5, NT Client/Server, MS Internet Information Server, MS Office Suite