SUMMARY

• Project and Program Management Experience
• Certified Scrum Master
• Experience with managing cross - team Scrum/Agile products and projects
• Experience founding, developing and maintaining Project Management, Quality Assurance and Technical Support teams
• Experience transitioning teams from waterfall to agile and scrum
• Experience in managing/maintaining waterfall/agile processes
• XP Practice experience: pairing, unit testing, code coverage, TDD, Core Protocols, and code reviews
• Working and teachable knowledge developing test automation planning and strategy
• Experience with Continuous Development/Delivery
• Experienced Product Owner and Product Owner trainer
• Experience with C#
• Experience with SQL
• Agile Coach
• Familiarity with managing Java and .Net Teams and Technology
• Experience with Visio
• Experience with TFS, Rally, Jira, and Confluence

PROFESSIONAL EXPERIENCE

Confidential, Bellevue, WA

Scrum Master and Project Manager

Responsibilities:

• Ran daily scrums for four teams as well as daily Scrum of Scrums
• Orchestrated all scrum meetings: demo, planning, retrospective
• Coordinated constant backlog grooming
• Gave classes on writing user stories
• Helped coordinate work across teams
• Removed Impediments as they came up for each of the teams
• Generated reports on team progress/status
• Coached scrum and agile techniques
• Contributed to an environment of continuous improvement
• Participated in testing the product
• Helped in writing documentation for features of the product
• Managed five projects at once utilizing the waterfall process methodology
• Wrote documents, attended meetings
• Managed four different virtual teams
• Utilized TFS for tracking requirements

Confidential, Confidential, WA

Technical Project Manager and Scrum Master

Responsibilities:

• Managed daily scrums, ran scrum meetings, exercised continuous improvement
• Gave classes on writing user stories
• Helped determine/coordinate work across teams
• Coordinated and cleaned up Jira projects
• Coached scrum and agile techniques
• Ran multiple recording sessions to capture how users transitioning off an outdated program were using it
• Helped to gather requirements for move from outdated program, Kana, to Salesforce
• Put together transition documentation
• Tracked what team was working on and provided status reports

Confidential, Bellevue, WA

Technical Program Manager and Scrum Master

Responsibilities:

• Introduced scrum
• Worked with PMs to manage daily scrums
• Helped determine/coordinate work across teams
• Coordinated and cleaned up SharePoint Installations
• Created Reporting for Major Incidents
• Coached scrum and agile techniques
• Created daily reports to capture common break-fix issues

Confidential, Confidential, WA

Agile Coach and Scrum Master

Responsibilities:

• Introduced scrum to Group Health Enterprise Data Warehouse
• Acted as scrum master for the data warehousing pharmacy team
• Acted as project manager for the teams (4 of them)
• Helped determine/coordinate work across four teams (program management)
• Trained all teams in agile and scrum practices
• Coached scrum and agile techniques
• Modeled appropriate agile/scrum behaviors
• Helped select and train product owners
• Worked with high-end stakeholders to get approval and help from the business
• Interviewed for new positions created as a result of the transition - first rule of Agile “Have the right people in the room”
• Built and groomed backlog with team and product owners
• Observed and provided questions to help teams self-organize around solutions
• Worked with SMEs to create requirements for the teams
• Worked with the product owners to write requirements into stories
• Worked with the team to estimate the stories/requirements
• Worked with the Development Managers to create schedules for projects for the teams

Confidential, WA

Agile Project Manager and Scrum Master

Responsibilities:

• Met with stakeholders, both local and client, to derive data to create user stories
• Helped determine/coordinate work across all teams (program management)
• Acted as project manager for two of the teams
• Dual role: Scrum Master for one team (telephony/communications), Product Owner for another (Java, Windows)
• Worked on product that covered VOIP, Telephony, Mobile, and Radio (Wave Product)
• Worked with Product Owners (POs) from other teams to make sure that cross-project responsibilities were kept
• Helped POs to get estimates with teams and create schedules for individual team work as well as overall projects within the program area of Enterprise management.
• Regularly held meetings on future features/topics to make sure the data were available by the time the teams were
• Ran the JITC Certification process project
• As Scrum Master, worked with the PO to define project goals and acceptance criteria
• Filled in for the PO when he is unavailable, meeting with SMEs, setting up estimations with the team, and setting schedules
• Attended and performed planning, retrospectives, demos, pre-planning, daily stand ups
• Encouraged cooperative and communicative behavior between team members and teams
• Helped manage multi-team efforts - even if one team’s objectives have been met, the product doesn’t work until everyone’s objectives have been met and are functioning together.
• Performed 1:1s with each member of the team as the Scrum Master to touch base and help individuals with Scrum and Agile processes
• Managed Portfolio of projects for Twisted Pair as part of the Executive Management Team

Confidential, Kirkland, WA

Senior Technical Project Manager and Scrum Master

Responsibilities:

• Managed projects utilizing varying methods and hybrid methods of project management (Scrum/Waterfall).
• Approved time and managed customer accounts.
• Provided business analysis and documentation services, creating project artifacts.
• Hired and fired members of the development team
• Coached on topics of Management, Scrum, Continuous Development/Delivery and Project Management as needed/requested.
• Taught product owners and business stakeholders how scrum works and what was needed from them
• Consulted at
• Amazon on C++ and Java projects; managed a team of 7 working on the Amazon Fire Phone using Scrum methodology
• Group Health Cooperative Headquarters; managed a team of 3 utilizing Scrum, coordinated systems operations with Kanban
• Serials Solutions; managed a team of 6 working on database single solution for main product using Agile/Scrum, provided Business Analysis as needed, trained in Agile/Scrum practices.
• Trained clients at Genie and Interstate in Agile, Scrum, Kanban; 2 full days of class, interactive exercises, created a backlog of epic stories and first few project sprints for data warehousing project
• Provided status reports as needed/requested
• Worked with the team to provide and adhere to schedules

Confidential, WA

Senior Lead Consultant

Responsibilities:

• Managed team of program managers for Confidential . Mentor and help develop company goals for all members of the program management team.
• Established reporting protocol and 1:1s to address situations with team of 11
• Provided training, mentoring, and support to my team.
• Shaped process and protocol for P2 Solutions program and project management.
• Managed teams for C#, Java, and Windows projects
• Consulted at
• Confidential Children’s Hospital; provided Scrum Master and Project Management services in designing and executing on a content management system (Ektron)
• Microsoft System Center as a project manager; supported product managers, learned all licensing for offerings, designed a tracking system, performed cross-team collaboration across multiple groups.
• Wizards of the Coast as a scrum master and project manager; established “cradle to grave” process to get projects from inception to delivery across waterfall/scrum methodologies. Released D&D Insider and Magic the Gathering Web pages. Taught and practiced continuous delivery/development process

Confidential, Redmond, WA

Developer Manager, Project Manager, Certified Scrum Master

Responsibilities:

• Initially hired to do Business Analysis for SIQ and client companies, and then promoted rapidly to Project Manager.
• Hired and Fired for multiple teams
• Processed review cycles
• Recommended for raises and bonuses based on budget
• Managed teams for C#, Java, and Windows projects
• Taught interviewing class
• Taught interpersonal communication class
• Taught security basics
• Wrote foundation for long-distance agile/scrum strategies, extrapolated requirements from SOW’s and interviews with customer, and wrote foundation of multiple team integration using Scrum/Agile white paper.
• Managed a cross country financial education loan system development project with two teams of developers and testers, one in Redmond and the other in Boston. Managed budget, interviewed, hired and fired for a team size of 12.
• Managed multi-team simultaneous development of architectural framework for web server front and back end architecture with three other teams for Wizards of the Coast (Wizards) community project utilizing Ektron for the front end. Was invited to continue project at Wizards the day after my division was disbanded resulting in my layoff at SIQ.
• Delivered Wizards a nine month communities project with 14 developers and 1 artist on time and in budget.
• Encouraged/improved continuous delivery/development process
• Employed test driven development and extreme programming practices: pairing, code reviews prior to checkins (and randomly after), and unit tests for all code for 80% code coverage minimum
• Managed project budgets (up to $500,000)