SUMMARY

• Project Manager and Scrum Master with 12 years of experience in transforming business through Process Re - design and technical solution implementation.
• Extensive experience in Software Development Life Cycle (SDLC) - Waterfall and Agile framework including Scrum and Kanban and Waterfall-Agile hybrid model.
• Leverage robust strengths in project management and business analysis to define requirements and drive projects to completion in Agile Framework.
• Manage scope, schedule, budget, project deliverables, and drive the project to completion achieving positive outcomes.
• Actively support program governance process. Communicate effectively with senior leadership to provide visibility into project status, issues, and matters requiring strategic support/direction.
• Manage customer interactions and ensure satisfaction while minimizing project risk.
• Collaborated with Development, User Experience, IT team (ServiceNow) and Quality Assurance teams for project deliverables, and negotiation across cross-divisional consensus.
• Highly efficient in facilitating and coordinating SCRUM ceremonies such as Sprint Planning Meeting, Daily Scrum, Sprint Review Meeting, Retrospective Meeting and Product Backlog Grooming.
• Served as Scrum Master for two or more teams as part of a larger Agile Release Train. Demonstrated a strong ability to integrate Agile principles into team practices and work products.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Help define and implement portfolio management policies and processes to support fact-based decisions on investments (IT Project Governance) into Information Technology projects within the Demand to Delivery (D2D) Framework. Facilitate request intake and ideation process.
• Manage implementation schedules to ensure on-time delivery.Work directly with the respective business subject matter experts to ensure that applications are implemented per design and schedule.
• Develop and produce roadmaps for the application lifecycle of relevant systems and the consolidation of overlapping applications where applicable.
• Manage scope, schedule, budget, project deliverables, and drive the project to completion achieving positive outcomes.
• Supported and coordinated the configuring of Smart meter program mapping to AMI head end and MDM systems, VEE of meter read data in MDM and posting of billing determinants for billing.
• Coordinated with vendor support teams for root cause analysis and rollout planning.
• Work with business and IT to facilitate communication to project stakeholders (Business Unit, Work groups, PMs, Architects, Leads, etc) via publishing of deployment schedules, prioritization of requested enhancements and status reports.
• Participate in discussions and activities regarding IT project funding, resourcing and prioritization while advocating for the business as it relates to programs and projects.
• Constantly analyzed current agile practices and suggested improvements and consistently made changes to Definition of Done as the team and work evolved.
• Responsible for acting as the liaison between the project team/business stakeholders and Information Technology groups such as Middleware, Servers and Storage, Database Administration, Quality Assurance, System Architecture and Governance, and interfacing Application Support Teams.
• Supported the installation, configuration, patching and upgrade of assigned applications.
• Facilitate meetings with user groups, customers, and stakeholders to gather and analyze workflow and user requirements.

Confidential

Sr. Business Analyst/Project Manager

Responsibilities:

• Responsible for partnering with security senior leadership to establish a strategy and roadmap for enablement as well as leading large-scale integration initiatives for risk management technology.
• Defines strategic direction, establishes business needs and priorities, and draws on business acumen to scope, size, and resource program/project initiatives.
• Works closely with management team to develop and implement staffing and operational plans. Participates in the development of short and long term goals for the department.
• Executed Gap Analysis of business rules, business and system process flows, user administration and requirements.
• Conducted a detailed SWOT analysis, Cost benefit analysis, As-Is and To-Be analysis and ROI analysis.
• Collaborated with Development, User Experience, IT team (ServiceNow) and Quality Assurance teams for project deliverables, and negotiation across cross-divisional consensus.
• Owned and managed the scrum process using Kanban boards and dashboards for managing scrum ceremonies.
• Worked with Product Owners, SMEs, Architects, and PMs to develop user stories and acceptance criteria and ensured they are ready.
• Facilitated scrum ceremonies including: Release planning, Backlog Refinement, Daily Stand-ups, Sprint Planning, Sprint Review and Retrospectives.
• Encouraged and helped teams to identify impediments and provided guidance on resolving them when required.
• Was part of PI planning and worked closely with RTE on resolving dependencies across multiple release trains.
• Facilitated team and cross-team Retrospectives to build good working relationships among the 7 Agile teams across 3 states.
• Effectively set own/team priorities in ambiguous environment and leveraged on data to measure and monitor progress against commitments.

Environment: HP ALM, Rally, SQL, Confluence, Nice Actimize RCM, Actimize visual Modeler 4.7, SOA, MS Project 2010, Balsamiq (wire frame), MS-Office 2010, Sharepoint, Cognos, Tableau.

Confidential

Sr. Business Analyst/Project Manager

Responsibilities:

• Carried out in depth business impact analysis of FATCA on existing AML, MIFID and KYC processes and related IT systems.
• Performed detailed Gap Analysis and complimented it with SWOT analysis. Identified stake holders based on impact analysis reports and helped in creation of change implementation plan.
• Updated the project changes and status to the stakeholders daily, ensuring each change goes through a systematic project impact analysis.
• Facilitated Test planning and Test data gathering and assisted QA team in Test case creation.
• As a Scrum Master, facilitated Release planning, Sprint backlog grooming, Daily stand-up meeting, sprint review and retrospective meetings.
• Lead the adoption of early stage Scaled Agile Framework.
• Eliminated impediments, blockers, and provided a trusting and safe environment for the team.
• Assisted with internal and external communication, improving transparency and radiating information and minimizing risk.

Environment: J2EE, MS Project, HP AML, XML, MS Office, Rally, MS Sharepoint, MS Visio, Unix, Tablaue

Confidential

Senior Business Analyst/Project Manager

Responsibilities:

• Gathered requirements from the stakeholders and provided solutions liaising with the product/project team.
• Identified the project deliverables and further tracked project dependencies.
• Developed User stories and prescribed acceptance criteria working with cross functional teams.
• Facilitated the creation of product backlog and sprint backlogs.
• Documented requirement gathering, use cases and functional and Non-functional requirements.
• Created the Business Requirements Document in conjunction with the business SMEs and facilitated the sign off by the business sponsors.
• Worked on Business Rules and Statutes and defined best practices with SMEs.
• Collaborated across functions to modify Workflow by using Business Reengineering Process.
• Prepared business reports, schedules, communication plans and selected communication mediums by leveraging on the right technology with stakeholders.
• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with desired results.

Environment: HP ALM, MS Visio, Jira 5.1, Confluence, Tableau, Cognos, MS Sharepoint, Microsoft Office Suite (Word, Excel - V-Lookup, Pivot table), J2ee

Confidential

Senior Business Analyst

Responsibilities:

• Analyzed and gathered requirements for the enhancement and integration of HomeSaver / Priority banking application with Confidential Bank online banking systems.
• Responsible for requirements gathering and facilitating workshops for documenting business requirements from the stakeholders, users, and SME’s for complete understanding of the process to transform them into functional specifications.
• Used JAD sessions to capture business requirements to develop and design the application, discussed and resolved gaps identified, facilitated change request process and maintained change request logs.
• Prepared and documented High-level BRD documents and derived FRD and SRS from business needs.
• Developed wire-frames and coordinated with UX team to convert them into prototypes and visual designs.
• Analyzed the business model and proposed multiple possible solutions to support the stakeholder’s needs.
• Developed and documented work flow processes and procedures.
• Responsible for converting functional specifications to user stories for the scrum team along with product owner.
• Liaison with business and technology team to create product backlog and sprint backlog.
• Assisted executives and technical team in building and managing project plans using PM tools and manage schedules, deadlines, resources for the project.
• Scheduled documentation and requirements briefing session with external stake holders such as vendors to demonstrate their system compatibility in addition to their RFP documentation.
• Worked with QA team to develop Test plan and Test scripts and assisted the QA test team to fix bugs and resolve issues found during the system testing phase.

Environment: Oracle, Java, XML, Java Script, Oracle Warehouse Builder, Jira, TFSMS Access, MS EXCEL, MS Word.

Confidential

Business System Analyst

Responsibilities:

• Analyzed business requirements, documented and segregated them into high level and low level documents. Created activity diagram, Uses cases and Sequence diagram using MS Visio following UML methodology.
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification URS. Understood and articulated business requirements from end-user interviews and converted requirements into technical specifications.
• Reviewed Test plans, Test cases, Test case execution using specification documents and Rational Test Manager.
• Studied the as-is process by interacting with the SMEs and to arrive at to-be or desired business process.
• Performed Smoke Testing to ensure that the compiled software components of the Applications adhere to Performance Criteria and Functional specifications and ensured feasibility of built solutions.
• Conducted JAD sessions with SMEs and projects stakeholders such as users, QA analysts, and project management team and compiled High Level Document (BRD).
• Assessed scope and impact of business needs throughout by analyzing new application features and functions that needs to be built along with enhancement specification or needs.
• Liaison with corporate departments, including Executive, Legal and Information Services to monitor, track and communicate project status and handled vendor relationships.

Environment: UAT, JAD, J2EE, UML, RUP, MS Project, Hyperion Essbase, Visual Basic, Quality Center, XML, MS Office, Rational Rose, Rational Requisite Pro, Unix.

Confidential

Business Analyst

Responsibilities:

• Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping.
• Assisted in designing, building, and maintaining data repository with reporting capability that enabled analysis and insight to user behaviors and interactions for Equity, Index, Options, and Bonds.
• Defined the scope of the project by gathering requirements from key stakeholders, customers, and subject matter experts for Asset Management portals middle office needs.
• Performed GAP analysis on Settlements and Clearing house and worked closely with traders.
• Performed Data analysis, data mapping, logical data modeling, created class diagrams and ER diagrams.

Environment: MS project, MS office Tools, MS Project, MS Visio, UML, AJAX, JAVA, Oracle, Spotfire and JIRA, Informatica, Eclipse, Hibernate Spring, Bloomberg B-Pipe.