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Senior Project Manager Resume Profile

NV

Summary Craig is a Principal Cloud Solutions Consultant with over a decade of executive-level experience. He has a proven employment record as a Principal in leading technology companies and consulting practices such as: HP, VMware, Dell, and Deloitte Consulting. With over 22 years of experience, Craig successfully drove development and execution of IT strategy for Fortune 500 organizations in a number of industry verticals including: Healthcare, Financial Services, State / Federal Government, Higher Education, and Hi-Tech. He als has over 15 years of project management experience, including PMP certification, in support of multi-million dollar projects for the planning, design, and integration of data center and enterprise IT solutions. Craig is considered an industry expert in cloud computing and virtualization, and recognized as the first certified EMC cloud computing architect/expert. He is engaged in I.T. community activities including speaking engagements, development of technical articles, and is als credited as a technical editor for a book on server virtualization and blade server integration.

Objective T lead an organization, charged with technology transformation or consulting, for clients t optimize operations by aligning IT strategy and solutions t meet company objectives and goals.

Professional Profile

  • Expert cloud computing, data center architecture and strategy development consultant
  • Data Center Infrastructure Operations and consulting, leveraging ITIL v3 leading practices
  • Business/Systems Analysis Design
  • Program / Project management expert PMP certified
  • Disaster Recovery/Business Continuity Planning
  • Leading Executive-level communication to propose, sell and implement IT solutions
  • Enterprise storage architecture SAN, NAS iSCSI network storage management
  • IT planning, strategic assessments, and implementation of transformational Data Center projects within an organization
  • Principal consulting experience supporting Pre-Sales / Solution Architecture for Cloud computing and Data Center solutions

Certifications Associations

EMC Certified Cloud Computing Architect Expert - EMCCAe

Cloud Computing Security Knowledge Certification CCSK

Project Management Institute PMP 184987

VMware Certified Professional VCP

Microsoft Certified Professional MCP

VMware Technical Solutions Professional - VTSP

The Open Group Architecture Framework TOGAF Certified Enterprise Architect

Certified Wireless Network Administrator CWNA

Certified Business Continuity Professional CBCP

ITIL v3 Foundation Certification

EMC Information Storage Associate EMCISA

Lean / Six Sigma Yellow Belt

Employment History

Confidential

ITO Practice Principal Cloud Mobility SME

I am responsible for working with senior leaders CxO, VP, Directors , within our existing and new log accounts, t understand their various business challenges within their organizations and identify technology transformation solutions which will enable their business t meet their identified goals. I conduct interviews, hold technology workshops and develop roadmaps for organizations t leverage during their transformation journey, and continue the relationship as their trusted advisor during and post-integration. Key focus areas include OpenStack cloud computing, mobility, and big data analytics solutions.

Confidential

Principal Enterprise Architect

  • I am responsible the technical leadership and overall project execution for a major network transformation engagement with a multi-billion dollar Software-as-a-Service financial services client of Dell. The project consists of the following key activities:
  • Design of end-state network and disaster recovery infrastructure, supporting transaction volumes in excess of 1B/day, based upon core business drivers with minimal downtime during transition
  • Extraction of specific infrastructure and the design of a separately managed infrastructure solution in support of application delivery for a key customer of the client
  • Technical oversight and key project contact for client's executive team

Confidential

Business Solutions Architect

  • I was responsible for driving IT transformation with VMware's Global, Enterprise, and Strategic accounts. Leveraging project management, infrastructure architecture, engineering, and sales backgrounds, I engaged clients during the sales and delivery of cloud computing, business continuity and disaster recovery, mobility and desktop, business and process design and optimization efforts t increase the value delivered by the introduction and optimization of virtualized infrastructure, cloud technologies and the Software-Defined Data Center. Key technologies leveraged included vCloud Director, vCloud Automation Center, vCenter Operations Suite, vCenter Configuration Manger, vCNS, Nicira now NSX , IT Business Management Suite.
  • Worked with CxO members of Fortune 1000 in financial, state government, insurance, and technology sectors t enable IT transformation by assessing current IT infrastructure architecture and develop Cloud computing strategy including IT architecture and roadmap design, financial model / ROI analysis, and cost reduction strategies. Generated average IT savings of 4M over three years per organization.
  • Delivered Strategic Operational Readiness engagements for Global and Enterprise customers, focusing on the following key areas:
  • Strategic Direction and Leadership
  • Organizational alignment to optimize the delivery of business objectives
  • Personnel, process, and technology alignment and enablement to increase the maturity of IT operations

Senior Program Manager

I was responsible for driving the successful implementation of three pilot business operations management solutions Capacity IQ, vCenter Operations Manager, Compliance Manager for JP Morgan Chase, VMware's largest client. I was responsible for managing the relationship at senior levels with in the client, business and technical resources, and overall scope and schedule during the five-month engagement.

Confidential

Sr. Cloud Computing Architect

  • I am responsible for leading business development activates for cloud computing engagements, scoping cloud computing projects, leading engagements in the implementation of private cloud solutions and developing client migration strategies toward public cloud solutions.
  • Currently managing sales pipeline of over 15M in cloud-based revenue for Desktop-as-a-Service, Infrastructure-as-a-Service, and Storage-as-a-Service public and private cloud integration solutions
  • Developing cloud solution architectures for pre-sales business development through solutions implementation, leveraging VMware and Citrix-based solutions
  • Redesign of desktop virtualization infrastructure, leveraging VMware View 4.5
  • Developing collateral to articulate Wipro's cloud perspective and value proposition

Confidential

Manager Specialist Master

  • I was responsible for proposal development, design, and the delivery of IT infrastructure-related consulting engagements for Fortune 1000 clients. Project types included data center architecture and operations, enterprise architecture, storage architecture and operations and IT governance:
  • Managed data center operations, including Citrix XenApp 6 implementation and VMware architecture, and data center migration for a global financial services company
  • Led a 16-site data center strategic assessment and roadmap development project for a leading defense contractor
  • Architecting cloud computing application testing infrastructure for a Fortune 100 financial organization
  • Developed data storage EMC, HDS, HP, IBM, NetApp, 3PAR and lifecycle management strategy for the largest privatively-owned company in the world
  • Led a Digital Content Security assessment and developed an integration strategy for a new digital content management and distribution company
  • Led assessment and development of ITIL-based processes, procedures and policies for asset management in a managed health care company consisting of 77 hospitals, 40 long-term care, assisted-and residential-living facilities and two community health-services organizations in 20 states
  • Managed IT infrastructure architecture effort for a new company built to manage oil and gas pipelines from a company divestiture. Architecture consisted of redundant data centers, corporate facilities, satellite relays to underwater monitoring devices, and outsourced managed services
  • Led merger and acquisition M A application assessment effort to determine migrations strategies for applications to the buyers' data center including server virtualization, lift-and-shift, and rebuilding strategies
  • Performed data center assessment and provided guidelines for short and long term data center solutions to support new healthcare information systems for a county hospital in southern California
  • Managed DMZ architecture assessment and engineering engagement for a major insurance provider
  • Negotiated sourcing contracts between leading office supplier and Dell, resulting in a 3-year savings of over 3M
  • Redesigned web and data center architecture for a top insurance company
  • Acted as a subject matter expert for client, server, and desktop virtualization initiatives VMware vSphere / ESX, Citrix, Xen

Confidential

Service Delivery Manager Americas

  • Responsible for the delivery of all managed services and professional services within the United States for Halian, a U.K.-based IT services company.
  • Managed the Virtualization Assessment and Implementation group that include activities such as infrastructure assessments of enterprise architectures t develop strategies t implement virtual infrastructures servers, SAN, application and management of implementation teams throughout the project lifecycle.
  • Services delivered include mission-critical desktop application distribution services, FDA and UK documentation compliance services, and infrastructure engineering activities for a major Pharmaceutical company. Responsibilities included standardizing processes between the U.S. and U.K.-based team members, identifying toolsets to increase efficiencies in operations

Confidential

Director, Utility Computing

  • Responsible for positioning and delivering data center transformation engagements, targeting cloud computing-based solutions t provide increased agility, performance, efficiencies and governance t organizations.
  • Responsible for integration of IBM BladeCenter and Egenera BladeFrame server systems including infrastructure architecture design , IBM DS4300 and SAN Volume Controller, and 3PAR Inserv SAN Storage into the Census data center
  • Responsible for Test Lab management including change and configuration management of five blade server platforms IBM, HP, Egenera, Sun, RLX , SAN Brocade and storage HP EVA 3PAR environments in application migration test lab environment
  • Supported vendor selection process for the acquisition of blade servers, including multi-vendor evaluation, RFP development, and proposal analysis
  • Assisted in the design and operation of an IT shared services organization supporting the various divisions' IT services
  • Developed policies and procedures for application migration, infrastructure operations, configuration and change management

Confidential

Solutions Architect / Program Manager

  • Sold and delivered data center transformation and IT infrastructure engagements t Fortune 1000 organizations. Sampling of projects included:
  • Developed the global architecture of the VMware virtual infrastructure deployment and Citrix Presentation Server environment for Stiefel Laboratories consisting of their primary data centers and over 25 branch offices globally
  • Project management for the Fannie Mae DMZ network infrastructure migration project. This consisted of Global Load Balancers, Load Balancers, DNS servers, Firewalls, Mail servers, and VPN infrastructure.
  • Development of the Fannie Mae Internet Engineering website. This site provides tools for remote management of all Fannie Mae infrastructure devices and real-time performance monitoring of those devices. Als managed IT compliance t Sarbanes-Oxley and IT audits within the Internet Engineering group.
  • Managed the implementation and deployment of WAN satellite-based and terrestrial Internet and VPN connectivity for 40 State parks throughout Colorado
  • Managed gate/terminal move for Continental Airlines, including the coordination of technology moves/implementation, wireless baggage tracking system implementation, and back-office systems migration during downtime between flights.
  • Managed software development project for a 1.2M web-based revenue management system for Colorado State Parks
  • Managed point-of-sale deployment project for various Colorado State Park offices
  • Managed Colorado State Parks Windows XP migration, Cisco VoIP solution implementation, Cisco VPN solution, and infrastructure migration to a co-location facility
  • Served in advisory role for IT initiatives within the Department of Natural Resources and Colorado State Parks
  • Managed teams for application assessment, remediation, and desktop and server analysis for Southern California Edison. Managed migration to Windows 2000/Windows XP platforms 22 million budget, 13000 desktops, 350 servers
  • Managed infrastructure that includes Internet e-commerce platforms, load balancers, firewalls, terminal servers, and web servers for Certainty Solutions, a managed services organization. Additionally responsible for analysis of requirements and costing for each project.

Confidential

Pre-Sales Engineer / Senior Project Manager

  • Managed the design and implementation of the ASP service that provides hosted CRM solutions
  • Developed subscriber requirements SOW from implementation meetings and designed solutions based upon subscriber input
  • Managed P/L with goal of meeting specific profit targets for each engagement
  • Designed training programs for external clients and internal teams
  • Managed telephony re-direction of PRI lines for subscribers, as well as T1/T3 data circuit installations into data centers
  • Managed installation of telecommunications installation into multiple 3rd party data centers
  • Managed test of various broadband connectivity platforms ATM, Frame Relay
  • Developed standards for responding to RFPs inquiring about CRM solutions

Confidential Director, IT Consulting

  • Project management including project scope definition and managed cost and P/L for engagements for software / hardware implementations, network installations
  • Implementation of monitoring tools for network / server installations which included network and server performance monitoring alarms for processor loads, disk space alarming and monitoring, application monitoring
  • Developed and implemented solutions for Year 2000 testing, Novell to Windows NT / 2000 server and Citrix Metaframe / Terminal Server migrations, and new I.T. infrastructures
  • Development of business strategies to market I.T. consulting services to executive-level clients within the medical industry
  • Developed technical presentations for sales meetings
  • Negotiated business alliances and contracts with local and national software, vendor, and medical groups
  • Created and Managed relationships with various hardware and software vendors
  • Created business processes and procedures for IT operations of the company

Confidential

Project Manager - Workgroup Systems

  • Managing a team of five local and 30 national across 12 locations P.C. technicians in daily activities
  • Managed 24x7 Nationwide IT Help Desk managed scheduling for 12 technicians who monitored network operations, remote access, server performance monitoring, and applications support
  • Managed implementation of Enterprise-wide Virus software solution, Citrix Metaframe server infrastructure supporting a call center, and PeopleSoft HR implementation
  • Responsible for analysis of current P.C. platforms and implementation of upgrade / replacement strategies, change management, and internal IT processes
  • Manage hardware and software vendor relationships
  • Project planning for software / hardware / operating systems implementations

Confidential

Technical Specialist / Project Lead US West/Qwest

  • Migration of 5000 users from OS/2 to Windows 95 or Windows NT
  • Migrated Windows 95 and Macintosh client machines from GroupWise to MS Exchange
  • Windows NT 4.0, Sun Solaris, and HP-UX server builds and administration
  • Administration of Windows NT 4.0 and Novell 3.12 servers
  • Customer Insight Company - Account Specialist/Database Administrator GreenTree Financial Services - Loan Origination Network / Database Administrator contractor Teletech Teleservices - Level 2 Technical Support Representative

Technical Skills and Knowledge:

  • Technologies: VMware View / vSphere / ESX, OpenStack, Utility Computing, End-User Computing, Cloud Computing ITaaS / PaaS / IaaS / SaaS , CRM / IVR / ACD, LAN / WAN, TCP/IP, HTTP, HTML, NFS, iSCSI, JavaScript, Ethernet, Token Ring, DSL / cable modems, wireless networking LAN WAN , SAN EMC, IBM, HP, HDS, 3PAR , Blade Servers Egenera, SUN, Dell, IBM, HP , IBM xSeries / iSeries, Sonicwall firewalls, Checkpoint firewalls, Cisco ASA firewalls, Barracuda Spam appliances, F5 load balancers, Veritas NetBackup, Microsoft Clustering, Cisco switches/routers, Citrix XenApp / XenServer, Red Hat Global File System GFS , EMC Networker, EMC RecoverPoint
  • Operating Systems: Windows 2008 Server, 2003 Server, NT 4.0 Server, 2000 Server, Active Directory, Windows 7, Vista, XP, Windows 9x, Novell 4.x, Terminal Server / Metaframe, Linux Fedora, RHEL, Ubuntu , VMware ESX / vSphere Activities

Publishing Efforts

Technical Editor, Blade Servers and Virtualization: Transforming Enterprise Computing While Cutting Costs

  • SearchVMware.com, VMware's templates ease virtual server provisioning hassles
  • SearchVMware.com, Basic networking options for VMware ESX on blade and rack servers
  • SearchServerVirtualization.com, Mitigating virtualization management pain points
  • SearchServerVirtualization.com, Virtual infrastructure licensing and technical support challenges
  • SearchVMware.com, VMware Infrastructure Suite: Why go all the way

Community Activities

  • Chairman, Board of Directors You-Turn Project www.youturnproject.org
  • Industries - Pharmaceutical, Technology, Telecommunications, Government Federal and State , Financial, and Health Care

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