Information Technology Professional with more than 20 years progressive Logistics, IT and Management experience leading multi-million dollar lines of business, projects and initiatives. Certified Project Management Professional PMP possesses a successful track record of forging, maintaining, and growing client, corporate, and vendor relationships t achieve corporate and project goals and t generate repeat business. A manager with extensive experience in all aspects of management and relationship building and a comprehensive background in Information Technology design, implementation, logistics, training support. A take charge IT executive with experience leading cross functional lines of business and teams t achieve corporate wide goals. Exceptional leader of multiple nationwide projects encompassing countless thousands of sites, hundreds of resources and tens of millions of dollars in revenue. Manager of national business unit generating monthly revenues in excess of multiple millions of dollars at outstanding profit margins.

Areas of Strength:

KEY CAREER HIGHLIGHTS

• Initiated and established all aspects of a new National Deployment Line of Business including: business development, resources human, facility and capital budgeting sales support contracts and pricing and management of the line of business. First year sales revenue 12million , sales in excess of 48million per year in year five. 0 t 48million/year in revenue, less than 5 yrs.
• Grew projected 4- 6Million project t 17Million dollars of revenue in nine month period of time for a national bank rollout project. Complete LAN/WAN migration of over 1600 banking locations. Managed in excess of 1,000 unique human resources during the project. Won Presidents Leadership Award recognizing accomplishments with this project.
• Senior Project Manager on firmware upgrade of 2,432 wireless switches at 1216 retail locations with only 19 working days t complete the project in the Continental US, Alaska, Hawaii Puert Ric .
• Won Presidents Excellence Award for CyberStart project installing computer systems in daycares across Pennsylvania working with DPW, CSIU and other state and educational agencies.
• Successfully started Technology Information Management Company TIMCOM providing complete IT design, implementation, training support t regional companies in central and eastern Pennsylvania.
• Founded IntelliMark Project Management Users Group t standardize internal practices of project management and t provide training and development opportunities for junior and senior Project Managers. Successfully mentored nine junior Project Managers t obtain PMP certification.

CAREER EXPERIENCE

Confidential

Director Project Management Business Development

IBC is a Small Disadvantaged Business specializing in information technology services in Central Pa.

Responsibilities include:

• Business Development - Establish business relationships t secure additional revenue for the company. Initiate maintain and enhance customer relationships.
• Project Management of new and existing projects t include: Logistics Planning, Resource Planning, Implementation, and Quality Control t rapidly deploy devices t the end users.

Confidential

Director Technology Deployment Services

SGC is a small business specializing in recruiting, staffing, staff augmentation, project management deployment services based in Hershey PA.

Responsibilities include:

• Executive oversight of all Technology Deployment activities. Proposal development, technical writing, negotiating contracts, and project management of deployment services.
• SGC's deployment services division specializes in large scale, project-based rapid deployments of technology on a regional, campus, or single location of our client's end users. The deployment services group at SGC relies on our proven methodology of Discovery, Logistics Planning, Resource Planning, Implementation, and Quality Control t rapidly deploy devices t the end users.

Confidential

Senior Manager

National provider of deployment services, network integration, staffing help desk services.

Responsibilities include:

Manager Project Management Office

• Managed 18 Project Managers 20 Resource Recruiters/Project Coordinators - Providing mentoring leadership for employee development through effective communication, coaching, counseling, training and motivating. Build employee and team competencies/behaviors. Analyze employee performance gaps and create and execute a plan t close such gaps.
• Active participant in strategic objectives and budget planning with management counterparts in relation t the direction of projects. Ability t forecast cost and expenses of upcoming projects for bids. Ensure gross margins are in line with budgetary demands on projects. Identify new products and opportunities t expand the market for existing products.
• Large project oversight, internal and external project selection, project standardization of processes and methodologies, formalization of project close out processes.
• Resource leveling, resource utilization, staffing company relationships, recruiting, job searches/postings, interviews, job descriptions. Work with lines of business, division directors, human resources resource managers on resource needs based on forecast t determine needed skill sets, locations, or geographies with resource needs.
• Corporate Forecasting
• Report t company President and Vice President of Finance on extensive budget planning line of business and division revenue/cost/margin forecasting trend analysis resource needs and utilization measurement matrices standardizing performance measures division/department best practices and policies.
• Work with corporate executives, sales, division directors, managers, and others on current, 1 month, 3 month, 6 month and long term forecasts. Developed forecasting model and policies.
• Trend Analysis company and divisions with trend analysis on forecast, margin and variance. Work with divisions on industry and project directions and strategic planning. Work with division managers and others on corrective action plans t address variances.
• Manager Operations Functions/Systems
• Work closely with senior management, accounting, division directors, systems, lines of business and project managers on a new integrated project management tracking tool t increase company ROI and standardize project delivery and tracking across multiple lines of business.
• Act as consultant t sales and delivery teams including Requests for Proposals, Proof of Concepts, client relationships building, and technical expertise consulting.
• Developed forecasting process, procedures, standardization for roll up of forecast from project level t corporate executives.
• Managed sales delivery opportunities and forecasting for company in CRM tracking system.
• Manager Corporate Travel
• Managed travel for corporation including travel vendor relationships, costs, cost analysis, travel guidelines, cost approval and fraud alerts for in excess of 100 field techs 375,000.00 per month in travel expenses. Worked with managers and resource coordinators on least cost guidelines for resource travel and travel reimbursement guidelines.
• Liaison for cross line of business projects initiatives
• Utilized organizational experience and business knowledge t facilitate projects and initiatives crossing multiple lines of business t ensure stakeholders receive needed deliverables and conclusions.

National Deployment Line of Business Manager

Initiated and cultivated this new business unit for the company in 2004. First year revenue in excess of 12 million at greater than 18 margin making it the largest revenue producing line of business within the company in our first year as a new department. Responsible for setup of all National Deployment departmental policies, procedures, and practices. Responsible for the management of all delivery aspects for national deployment of technology including sales support, project hardware software, pricing, customer relationships, all human resource aspects, billing, accounting, equipment, office space, capital expenditures, operations, and travel management. Department included in excess of 25 simultaneous projects with 20 Project Managers and 100 full time employees as well as vendors, temporary employees and subcontractors for the department.

Key Projects

• Multi year VOIP implementation at 4400 banking locations across United States
• Server upgrade at 700 retail locations across United States
• Server upgrade at 100 movie theatres across the United States
• Server, back office, front desk upgrade at 600 hotel locations in United States
• Asset Inventory at 1600 banking locations in the northeast
• Multi year VOIP implementation for restaurant chain conglomerate
• Point of sale deployment for 1200 retail locations

Senior Project Manager / Program Manager

Lead Project Manager managing Senior Project Managers, Junior Project Mangers, Project Coordinators and other project resources. Develop project plans, specifying goals, timeframes, strategy, staffing, funding limitations, risk management, contingency plans, and allocation of available resources. Create and sustain relationships with clients, vendors, partners, consultants employees. Led projects with revenue in excess of 1million per month.

Major Project Highlights

Fleet Bank LAN/WAN Migration

• Collaborated with ATT formerly SBC , EDS and Bank of America in converting greater than 1,600 former Fleet Bank banking centers, drive-through locations, training centers, labs and headquarter sites t Bank of America WAN/LAN standards.
• A predecessor project the Fleet 630 Loan Solution Center Project had already converted 630 sites t Bank of America WAN standards from May through September. Although racks were not yet installed in the remaining 970 locations IntelliMark was contracted t complete all WAN conversions by the end of December in what became known as the Accelerated WAN phase.
• 1600 Fleet Bank Locations less than 9 months
• Survey, LAN-Cable/Install, WAN-Install, Support
• Concurrent installations in 9 states CT, FL, MA, ME, NH, NJ, NY, PA and RI
• More than 30,000 CAT6 drops to workstations, printers, DVR's, ATM's and alarms, installed
• More than 7,000 individual site visits
• More than 1,200 racks and UPS's installed
• More than 1,000 switches and routers installed
• More than 1,000 T1 and ISDN Demarcs extended to the new rack locations
• More than 1,000 IntelliMark and vendor resources engaged
• More than 200 field techs a day deployed at project peak
• A professional project management staff in excess of 30 IntelliMark full-time and contract employees
• Lead Project Manager Multi-year PC network implementation to daycares throughout Pennsylvania
• Lead Project Manager for multi-year LAN/WAN migration, network cabling, PC implementation, and follow-up support at 1750 locations for a rollout throughout the state of Pennsylvania. Responsibilities included project management for the acquisition of a facility, hardware selection, image creation, cabling and installation logistics, budgeting, human resource acquisition and management of a 100 person team.
• Lead Project Manager Windows NT to Windows 2000 Migration
• Project Manager of a Windows 2000 desktop migration for 2500 users and 96 servers at multiple locations in Central Pennsylvania. Responsibilities included manage the successful completion of the pilot project and incorporate the findings into the overall desktop/office phase project plan. Finalized a project schedule and planned for the desktop deployments. Organized and facilitated project meetings, assisted in resolving project issues, and ensured that the project is on schedule. Suggested, recommended, and facilitated technical direction when internal decision making situations are unclear. Maintain the highest level of customer service with all the groups within the client's environment. Work with all departments to create and personalize migration plans to fit the need of the project. Provide recommendations for ongoing support for the new Windows 2000 technical infrastructure
• Lead Project Manager wireless switch upgrade 1200 locations
• Project managed a firmware upgrade and switch replacement for a major wireless switch provider of 2,432 switches at 1216 retail store locations across the continental United States and Alaska. Responsibilities included project management for setup and human resource acquisition of a support desk at the customer site in Bentonville Arkansas, leasing vehicles, coordinating movements of field engineers and technicians throughout the United States. Budget and Expense Control. Responsible for all project reporting, responding to various client inquiries, and oversight of all facets of the deployment project. Timeframe to complete project was 5 day ramp-up 16 working days to complete project at all 1216 locations

Confidential

Owner

Developed and ran all aspects of a technology consulting company. Provided clients with complete Information Technology Design, Implementation, Training and Support. Provided clients with LAN/WAN, Desktop, and Website solutions. Worked closely with clients t develop customized IT solutions t meet unique business needs and goals of the customer. Project Management, Cost Management and Hardware/Software Acquisitions.

Confidential

Specialist - Industrial Engineering Department

Special assignment t re-align customer account pickups - coordinated new pickup schedules with customers, operations, dispatching and customer service. Reduced pickup costs by 9 .

External Customer Support Coordinator

Managed installations, support and customer satisfaction for 1500 external customer computer systems throughout Central Pennsylvania. Responsible for annual equipment procurements in excess of 2million. Interfaced with external customers t provide customized solutions. Lead a team of 28 technicians.

District Support Technician II

Lead technician on district wide support desk throughout Central Pennsylvania. Supported District Office, large production facility, 13 operational buildings and a large customer call center. Responsible for assisting in the support of 25 Netware Microsoft networks, and 500 workstations on 18 different Local Area Networks on a Wide Area Network throughout Central Pennsylvania.

Operations Supervisor

Direct supervision of 35 Unionized Employees in a production environment.