SUMMARY

Detail-oriented, dedicated, and highly motivated Program Manager with 13 years of successful experience. Adept in project management, product development, service delivery management and contract management of software applications while complying with stakeholder timeline and budget requirements. Currently seeking a position as a Program Manager which will utilize all skills, abilities, and areas of expertise as follows:

Career Highlights

• Experienced in delivering development projects end to end.
• Experienced in managing support services portfolio that results in lights-on and also looks into constant improvements in productivity, uptime, and accuracy for business operations.
• Experienced in handling big and cross-functional teams.
• Recognized throughout career for automating several processes and increasing performance for finance and accounting departments.
• Ownership in business development.
• Extensive domain knowledge in Pharma Enterprise Integration, Banking Risk Management, Shipping Booking industries and exposure in Oil and Gas PLM, Content Management industry.

Employment

KEY PROJECTS

Project Manager Confidential

• Migrating FileNet Image Services from Toronto datacenter to Content Manager Solution P8 already existing in Lewisville after determining and designing the appropriate approach.
• Languages/Environment MS Project, PPM, FileNet, SharePoint
• Assistant Project Manager Confidential
• Migrating Video Conferencing for corporate from WebCast to VBrick solution
• Create XML based electronic payment interfacing with Citibank for Europe and Standard Chartered Bank that is capable of handling multiple transaction types electronic funds transfer EFT , wire transfers, checks and payroll .
• Implement data analytical tool for Halliburton Audit Services to review and analyze financial and operational transactions from across all company codes, service lines, employees and geographical regions from SAP.

Responsibilities include

Confidential

Project Manager - Confidential

Executing Enterprise Part Management project for implementing standardized change management processes, creating and managing parts and related CAD files and documents, and integration to SAP, as part of Baker Hughes oilfield products and services for drilling, formation evaluation, completion, production and reservoir consulting enterprise-wide PLM system that will enable storage, management and access of all product process data and documents via Teamcenter PLM platform across engineering, manufacturing, supply chain and operations.

Responsibilities include

Languages/Environment MS Project, Clarity, Team Center, SAP, Sharepoint

Eli Lilly and Company Confidential

Program Manager - Confidential

• Managed Enterprise Data and Enterprise Analytics service support and development teams as part of the Enterprise Information and Platforms EI P organization which provided integrated and
• standardized IT services across the organization via multiple softwares and tools used by business areas spread across four major geographical regions.
• Service support areas included Internal and External Data Transfer, Staging Area Databases, Master Data Hub, Informatica Administration, Business Intelligence, Enterprise Analytics and Information Integration Technologies.

Responsibilities included

• Languages/Environment MS Project, ProChain, IBM Websphere MQ and MQ File Transfer Edition, Axway Cyclone, GXS, Siperian MDM, Informatica, PL/SQL, Microsoft Business Intelligence SSxS tools, RoamBI, Tableau, Visual KPI, Performance Point, SAS, SPDS, R, Denodo, Anzo, Cogito, Data Services
• Project Leader - Confidential
• Led team to carry out regression testing for affiliates/sites for Sales and Marketing IT applications to test the business continuity functionality after implementing the updates.
• Responsibilities included
• Coordination with offshore Team / Customer for any issues/queries
• Involved in environment set up, testing with customer, creating validation document packages and ensuring submission to and verification approval from Quality for the same
• Languages/Environment HP-UX, Oracle 9i, Informatica, Remedy, TOAD, Quality Center
• Employment - Continued Page 3
• Project Leader Confidential
• Managed Application Management Center projects as part of a consolidated support structure designed to offer IT application support services across the organization enabling to achieve efficiency, continuity, optimum utilization of resources, and also created value through consulting and leveraging external partnerships to identify and implement opportunities for lower cost application support achieved in part through implementation of repeatable processes and reuse.

Responsibilities included

Languages/Environment IBM Rational Application Developer, IBM Websphere Application Server, Informatica, Business Objects, Cold Fusion, Oracle, Shell scripts, PL/SQL, LRM tool

Business Analyst - Confidential

• Gathered and analyzed requirements for Sample Application which was a forecasting tool used to maintain provisioning of samples by being able to forecast the sample distribution requirements in future based on their past distribution and usage. This application's reporting module provided various forecasting reports and distribution reports over a period of time.
• Responsibilities included
• Involvement in the development of frontend in Cold Fusion, forecasting engine in Informatica and reports in Business Objects
• Design, coordination, code review, test results review, timely deliverables

Languages/Environment Cold Fusion, Informatica, Business Objects, Shell Scripts and Clear Case

Deutsche Bank Confidential

Business Analyst

Optimized Knowledge Stream KS application which was a web intranet portal aimed to create an inter-active and comprehensive knowledge base for Global Credit Risk Management users and provided wide range of information quickly and intelligently with content from multiple information providers IP and focused on Credit data from internal system PARAGON and market data, such as news, indices, FX and stock price information from external vendors.

Responsibilities included

• Analysis of new functionalities added in the system for functional and technical feasibility
• Preparation of business proposals to integrate external systems within the existing system and existing Workflow Manager to various business processes
• Standardization of documents like checklists, standards, data dictionary, guidelines, etc.

Module Leader

Designed and developed a module for KS application portal for credit officers to structure and standardize workflows, track communications, and eliminate inefficiencies in the CRM processes.

Responsibilities included

• Business requirement gathering and analysis to design Workflow Manager which automated Rating Process, supported offshore-onshore model for the client, tracked communications between systems and reduced inefficiencies.
• Development using web service approach to create an interface message system between two applications Paragon and KS .
• Employment - Continued Page 4
• Preparing system test specifications and screen prototypes, configuration management, code walk through, testing, debugging and implementation
• Supported KS application which involved problem resolution and system enhancements

Languages/Environment Sun Solaris OS 5.8, Unix, J2EE, JSP, Web portal, XML, XSD, XSQL, SQL Plus 8.0, PL/SQL Developer, Toad, BEA Weblogic Portal 8.1, BEA Weblogic Integration 8.1, JavaScript, HTML, CSS, Oracle 9i database, Microsoft Visual Source Safe Ver 6.0 for source code control , Citrix, HummingBird Exceed, IBM Rational Tester

P O NedLloyd Confidential

Module Leader - Confidential

Developed Decision Support System for P ONL to achieve profit improvement through increased visibility of revenue and operational cost and recovery through profit recognition process. It provided multi-dimensional SPA Service Performance Analysis and had tools to enable a combination of standard and ad-hoc reports to be produced, as well as on-line queries incorporating drill down capability and traffic lighting high-lighted exception reporting .

Developer - Confidential

• Re-engineered existing Booking process making Service Requirement Manager a global system holding a single set of Booking and Bill data. This included import functionality for receiving and reconciling manifest data, confirming service requirements and identifying Recoverable Costs.
• Responsibilities included
• Gathering requirements, system design, user interface prototyping in HTML, construction of APIs, coding of forms and batches, creating database environment, preparation of test scenarios, test results and user manuals, and testing.
• Languages/Environment PL/SQL, Developer Forms 6i, Designer 6i, Oracle 8i database, UNIX, Test Director, Clear Case, Pro C

Technical Skills

• Languages: SQL, PL/SQL, Designer 6i, Developer Forms 6i, Java, JSP, JDBC, J2EE architecture, XML, XSQL, XSL, BEA Web logic 8.1 for Portal Applications, BEA Web logic Integration, Struts, Pro C, HTML, JavaScript, CSS
• Systems: Windows, UNIX, Sun Solaris 5.8, HP-UX 11
• Databases: Oracle, Microsoft Access
• Additional Software: MS Project, Clarity, PPM, ProChain, SQL Plus 8.0, PL/SQL Developer, Toad, Remedy Action Request System, Informatica, Business Objects, AUTOCAD, Quality Center, Documentum, Test Director, IBM Rational Tester, Hummingbird Exceed, WinSCP3, Citrix, Putty, Reflection, Clear Case, Microsoft Visual SourceSafe 6.0, Visio, SharePoint