SUMMARY

• ACTIVE Government Secret Security and Public Trust Clearances
• 8yearsIT professionalexperience in fast paced corporate environments as a:Network/Systems Engineer,IT Administrator and Project Manager.
• Enterprise level experience in designing, configuring and trouble shooting: LAN/WAN networks, virtual and physical servers in data center environments.
• Self-motivated individual who consistently demonstrates the ability to guide, direct and coach others, generate enthusiasm, and is comfortable with the responsibility of leading others.

PROFESSIONAL EXPERIENCE:

Confidential

Consulting Engineer

• Plan and provide engineering assistant as a Level 2 Juniper Engineer to relocate NCDOC Navy Cyber Defense Ops Center from one data center to another while maintaining 100 up-time.
• Consultant for Northrop Grumman on the Counter Rocket Artillery Mortars CRAM program as a Cisco Level 2 Engineer. Reviewed network configurations and provided some optimizations for their Layer 2 tunneling protocol version 3 L2TPv3 tunnels between sites to allow better detection of a downed tunnel. Directly supported United States ARMY troops with network related issues, and helped them understand how the end-to-end communications worked.
• Engineering tasks includedre-routing 75 site-to-site VPNs with Juniper ISG/SSG IDP appliances. Configuring Remote Access SSL VPN using Juniper SA 4500 device and RSA Token Server.
• Build out and optimize new core, aggregation, and application layer switches with mixed Cisco and Juniper infrastructure. Optimization included adding Virtual Chassis, LACP LAGs between Cisco and Juniper switches and moved away from static routes and upgraded to Link-state OSPF routes instead.
• Build out eBGPredundant circuits back to ISP using OC12 interfaces on Juniper routers.

Technical Environment:Juniper EX/SRX/ISG/SSG/M Series, F5 Big IP Load Balancers, Cisco 7606/6700/3750/1800 Series, McAfeeSidewinders, Forti-Manager/Forti-Gate, VMware ESXi 5.1.

Confidential

SeniorNetwork Engineer Employee

• Senior Network Engineer for internal multi-tenant data center hosting cloud and lead engineer for Managed Services customers.
• Support operations for customers include, but not limited to:
• Configuring and troubleshootingrouters, Layer 3/2 switches Cisco, Dell, HP, Aruba, Juniper in core, aggregation, and access layer topologies.
• Configure and administer WLAN with vendors including: Aruba, Juniper, Linksys, DLink. Configurations include adding public and private access through ACLs and VLANs.
• Implement VoIP solutions through various vendors including Mitel Controllers and Asterisk boxes. VoIP implementation includedVoice-VLANs, QoS, SIP/RTP port trunk access through firewalls and firewall filter applications in order to target, segregate and prioritizetraffic using CoS.
• Configure and administrator web/spam filters such as: Barracuda, Cymphonix, and SonicWall.
• Installing, administering and troubleshooting type one and two Virtual Machines such as: Citrix, VMWare ESXi , Oracle Virtual Box, and MS Hyper-V.
• Configured iSCSI SANs with data VLANs on switches in HA shared storage stacks in both MS Hyper-V and VMware environments.
• Create and apply folder redirection, roaming profile, logon batches, print management and other GPOs according to the company's request.
• Server installs to include SBS 2011, MS Server 2008 r2, Server Core and Server 2012.
• Exchange 2003/2007/2010 administration to include hub and transport configuration, public folder access, Web OWA, and corporate sync on smart phones.

Technical Environment: MS Server 2000/2003/2008r2, ESXi 4.1/5.0/5.1,Equallogic/HP SAN, Barracuda Hosted Spam, Juniper, Cisco, Sonicwall, Dell, Aruba.

Confidential

Network Technician Contractor

• Network Technician for DLA Department of Defense.
• Support operations include, but not limited to:
• Replaced all legacy Alcatel switches with Cisco Catalyst 2900 and Layer 3 3560 series.
• Maintenance of both desktop and laptop computer workstations, using a Standard Desktop Image of either Windows XP or Windows 7 via SCCM.
• Configure network printers, smart card keyboards/readers, bar code readers and other necessary peripherals.
• Configuration of Windows networking environments using either Server 2003 or 2008, email accounts using Exchange 2003, and Mainframe emulation software.

Technical Environment: Cisco, Alcatel, Windows XP Professional, Server 2003.

Confidential

Systems Engineer Employee

• Systems Engineer for various companies through manage services tools Kaseya and onsite support.
• Configuring routers, switches, and running Cat5e cable to patch panels and configuring switch ports for VLAN access and 802.1Q Trunks.
• Support includes, but not limited to:
• Performing data migrations from Win XP Professional to Win 7 Enterprise.
• Administering 80 VMware View Clients through VMware vSphere Server and View Server.
• Setup new user accounts in AD and Exchange and joined users to appropriate groups and pushed out necessary GPOs.
• Administering Barracuda Web filters in accordance to the customers' demands. Configuration includes adding websites to white listed zones, blocking websites and adding users to acceptation lists based on requests.

Technical Environment: MS Server 2000/2003/2008r2, MS Exchange 2010, SQL 2003, vSphere VM Ware 4.1 Server/Client, Barracuda Web Filter, SonicWall, Cisco.

Confidential

Technical Support Administrator Employee

• Use Cisco Call Manager to set up IPCC and Primary extension for each new and existing contact center employee.
• Contact Center/Cisco Phone administrator:
• Use Cisco Unity to setup, reconfigure and trouble shoot voice mail accounts.
• Use Cisco IPCC Application to assign call center employees team assignment groups.
• SharePoint Project Manager:
• Created OU's and groups according to NCUA guidelines.
• Mapped new user's AD Account to Exchange 2010 and strategically mapped user's to 1 of 5 mail stores.
• Set up new user accounts and mapped them to groups and OU's based on their role at Chartway FCU.
• Active Directory Administrator:
• Also monitored 15 VMs by taking snap shots and restarting virtual machines as needed.
• Administer four VMware vSphere Servers in an HA Cluster by monitoring load balance and perform patches as they're released.
• ESX4.0 VMware vSphere Administrator:
• Installed and configured end users with Cisco Agent Desktop.
• Used SharePoint to manage projects, add to knowledge base articles, and apply asset control on all PC and peripherals.
• Used MS System Center to create images based on location of PC.

Technical Environment: MS Server 2003/2008r2, MS Exchange 2010, SQL 2007, vSphere/VM Ware 4.0

Confidential

IT Specialist Employee

• IT Specialist for 31 end users in a Server 2008 Domain, Macintosh Server 4.1, and Avaya Call CenterServer Environments.
• Installed HP SIMS on 8 Proliant servers and configured SNMP Trap settings to email IT personnel when critical issues occur.
• Administered and backed up: Exchange 2007,Server 2003/2008r2, SQL Server 2003, and a Black Berry Server.
• Monitored and administeredKeyscan Access Security Center in order to control employee access in all areas.
• Deploy and backed up Windows 7 images via Acronis imaging software.

Technical Environment: MS Server 2008 R2 , MS Server 2003, MS SQL 2003, Avaya Call Center Server, Black Berry Server, MS Exchange 2007 Server, GSI Fax Server, MS Windows 7/ XP Pro Desktop and Macintosh.

Confidential

Project Manager Contractor

• Project manager for the End to End test development life cycle and billing functionality of International Ethernet Access Capacity planning and process improvement of EVPLi Functionality.
• Through orchestrated Test Planning sessions:
• Provide adequate training to new team members through hands on activities and post mortem discussions.
• Responsible for project quality management quality planning, assurance, and control
• Audit and walk through cause of defects logged in Mercury Quality Center to make sure each defect had accurate responses by the development team and each defect was labeled according to Verizon Business guide lines.
• Ensure that all end-users have necessary information and documentation to facilitate adequate training and timely implementation of system changes.

Technical Environment:MS XP Professional, UNIX, SOA, XML

Confidential

Tier 1 Help Desk Technician Employee

• Set up TCP/IPnetworks LAN in both work group domain environments utilizing 802.3 Switches, wireless routers and Cat5e cables.
• Trained new techs to understand the OSI Model of networking and permission use of active directory and group policies for domain and work group environments.
• Trouble shoot customer PC issues such as: virus/spy ware removal, replacing/upgrading legacy parts RAM, Video Cards, NICs , reformatting hard drives with new operating systems and recovered data as desired.

Technical Environment:MS Windows 2000, MS XP Professional, MS Server 2003, MS Exchange 2003

Confidential

Primary Flight Control Supervisor Employee

• Tower supervisor of day shift flight operations. I was in charge of safe and efficient flight operations for aircraft 5000 ft. high and 3000ft. away from the air craft carrier.