Sr. Configuration Manager Resume Profile Rockville, Maryland - Hire IT People

Management Information Technology Specialist

Management Information Specialist with over 15 years of experience and a diverse consulting background who works well individually and in a team setting. Manages customers, employees, vendors and partners with regards to all aspects of the software engineering division. Possesses superb communication skills. Provides leadership and guidance to development teams working in complex application environments. Comes from a Change Management background and thus understands technology issues and resolutions. A strong proponent of defined processes. Experienced with full system development life cycle, including discovery, analysis, design, development, implementation, deployment and retirement phases.

Core Competencies

IT Project Management Change Management	DB Standards Development IT Security	Software Quality Assurance Release Management
Configuration Management	Disaster Recovery Planning	ITIL v3

Technical Proficiencies

Platforms: Windows 8, 7, Vista, XP, NT 95-2007, Sybase 12.x/11.x, Oracle 10g/9i/8i/7, UNIX Solaris 8/7/2.6 , Linux

Languages: UNIX, SQL, SQL Plus, Transact SQL, PL/SQL, Python, UML, DOS

Tools: Microsoft SQL Server, ServiceNow, Git, Serena Dimensions CM, PVCS Version Manager, ErWin, Serena Team Track, PVCS Tracker, Jenkins, Team Foundation Server, Visual Studio, ER Studio, DevMan, SharePoint, Quality Center, Winrunner, Quicktest Professional, CA Unicenter Service Desk, RCS, Oracle SQL Developer, Oracle Forms, Subversion, CVS, Visio Professional, Corel Draw, Microsoft Office 95-2010, Microsoft Project 2003, Notepad , Textpad, NetMeeting, Word Perfect 4.2-7.0, Google Chrome, Fire Fox, Internet Explorer, Informatica, MicroStrategy, DataBase Artisan, SQL Advantage, MySQL, Embarcadero Change Manager, Dreamweaver, Remedy, Rational Rose

Professional Experience

Confidential

Sr. Configuration Manager

Key Contributions:

Create development team policies and procedures and provide Quality Assurance
Create policy standards for Configuration Management
Manage and facilitate the NGMS Change Control Board CCB
Write Standard Operating Procedures SOP for Release Management
Deploy application code to Development and Test Environments
Manage Module application code within the Serena Dimensions CM repository
Train Management and Development staff on CM practices, policies and procedures

Confidential

Configuration Management Specialist

Key Contributions:

Wrote and implemented Standard Operating Procedures SOP and administered all CM hardware and software
Deploy Custom and COTS software to a Test, Staging and Production environment
Plan and execute deployments using ITIL and EPLC principles
Conduct monthly deployments to a Production and DR/COOP environment
Facilitate weekly Change Advisory Board CAB meetings
Facilitate Technical Review Board TRB meetings
Facilitate Operational Readiness Review ORR meetings

Confidential

Configuration Manager

Key Contributions:

Ensuring continuity and consistency in all areas of operation
Coordinated the development, test and production efforts on dozens of software releases for more than 14 distinct development teams with over 20 total developers, testers and requirements personnel
Led a team in the successful assessment and implementation of CMMI levels 2 and 3
Manage weekly Change Control Board CCB meetings
Train Management and Development staff on CM practices, policies and procedures
Implemented Standard Operating Procedures SOP and administered all CM hardware and software

Confidential

Configuration Manager

Key Contributions:

Coordinated platform development, software builds test and production release efforts for 16 distinct development teams with over 15 total developers, testers and requirements personnel
Manage weekly Change Control Board CCB meetings, created the agenda and minutes
Provided SCR measurements
Facilitated Project Manager and Development team reviews on event-driven basis

Confidential

Configuration Management Account Administrator

Key Contributions:

Assisted application Development teams with the creation of Change Request's for defects found during Testing
Provided daily status accounting reports for versioned application Production releases
Converted a complex data download batch process from legacy COBOL code to Sybase replication
Implemented a change management system to document and track database changes in all application environments
Reviewed and also updated application RO profiles
Resolved compilation/build issues by troubleshooting the environment but not limited to, modifications and enhancements to the overall CM process

Confidential

Capability Maturity Model CMM Administrator

Implemented guidelines by the Capability Maturity Model Software Engineering Institute SEI and applied technical and administrative direction with the software engineering of PVCS Tracker and Version Manager. A team member within the Information Services Department, I administered both Software Configuration Management tools within various departmental groups, as well as, writing policies and procedures before installations were loaded onto SQL Servers. Performed demonstrations with department directors on how to use the applications, as well as, setting up the project implementation into testing environments until the user groups are comfortable with the tools and are ready to migrate into production.

Key Contributions:

Supported Project Administrators with updates and creations of queries and fields.
Created monthly Management Reports using various Change Management reporting tools
Created a web-based Enterprise Reporting System

Confidential

Software Configuration Manager

Key Contributions:

Implemented CM policies and procedures with guidelines provided by the Capability Maturity Model CMM
Located and retrieved the proper configuration items, revisions/deltas, and release numbers
Built, tested and delivered all software items and packaged for production releases
Implemented an inventory bar-code application for locating COTS software products

Confidential

Configuration Management Analyst Client: Dept. of Commerce/PTO

Key Contributions:

Designed an automated tracking system that provided enhanced communications
Designed and developed a library application for organizing manuals and other technical documents
Produced and updated all source data and other output reports
Coordinated deliverable tasking through persistent initiative and problem solving techniques

Confidential

Configuration Management Analyst Client: Dept. of Commerce/PTO

Key Contributions:

Provided valuable documentation resources for design, re-design, and system contingency efforts that aided the PTO
Trained personnel and Contractors installed and restored existing systems on various production servers
Stored all developed software in the PVCS Dimensions repository, and maintained all hardware components within the hardware library system

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Sr. Configuration Manager Resume Profile

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