PROJECT MANAGER

• Meticulous Project Manager who undertakes complex assignments, meets tight deadlines and delivers superior performance. Possesses practical knowledge in business processes and health care management systems. Applies strong project management and analytical skills to support organizational goals and objectives. Operates with a strong sense of urgency and thrives in a fast paced setting.
• Core Competencies include: Project Management Financial Reporting Quality Management Principles Human Resources Planning/Organizing Managing Performance Leadership Strategic Thinking Team Building Conflict Management Market Research Regulatory Affairs

PROFESSIONAL EXPERIENCE

Project Coordinator

• Provides high level project management support to the Quality Management Department as well as hospital administration to meet both internal quality improvement initiatives and external mandates. Prepares and distributes executive level reports. Processes and expedites hospital vendor contracts. Coordinates complex, multidisciplinary projects related to pay for performance and quality improvement initiatives.
• Provides project management support to clinical and executive level hospital staff members
• Manages front office operations including supervision of administrative support associates
• Responsible for tracking and reporting operational and capital budget related expenses

Confidential

Administrative Coordinator

• Directly responsible for managing multiple data entry projects for executive level and regulatory reporting purposes
• Responsible for processing and tracking external vendor contracts
• Developed and maintained organizational systems to streamline departmental and electronic files
• Provided executive level administrative support to the Senior Vice President of Clinical Quality, Quality Management Director and departmental members. Responsible for front office management including calendar and meeting coordination, travel arrangements, executive committee minutes, maintaining confidential personnel files, running reports, creating and distributing correspondence, inventory control, submitting payroll and tracking departmental spending.
• Confidential
• Administrative Support Associate VII
• Responsible for providing administrative support to Case Management and Social Work Department including customer service for high volume call center, assisting families in locating community resources, nursing homes, assisted living and durable medical equipment vendors. Reviewed and created daily reports from social work on-call logs and emergency department records. Utilized departmental databases for processing appeals, insurance claims, denials, quality assurance inquires and other departmental related correspondence.
• Transcribed and distributed high level committee and departmental meeting agendas and minutes
• Instrumental in developing organizational systems for maintaining departmental documentation including patient discharge/referral forms and utilization management documentation correspondence
• Provided customer service support for the confidential verification of patient clinical, demographic and insurance information

Confidential

Administrative Support Associate VII

• Provided administrative support within the Patient Registration and Access Division of Corporate Finance which included registration and coordination of hospital patient transfers, outpatient visits and inpatient admissions.
• Created and developed policy and procedure manual for Radiology Department patient registration process and workflow
• Proficient in medical terminology, ICD-9 coding as well as insurance and benefits verification
• Provided coordination support in high volume call center to triage weekend hospital patient transfers

Confidential

Assistant Director

• Managed the day to day operations of a corporately owned day care facility. Program provided an educational and nurturing environment for infants through 12 years of age. Responsible for student enrollment, recruitment and staff retention. Managed the billing database and accounting duties as it related to tuition payments, collections and overall operational costs. Promoted ongoing advocacy and support of early intervention assessments to ensure children had access to appropriate learning resources and services.
• Responsible for ensuring facility compliance with state regulations including annual license renewal
• Supervised staff of 20 teachers and support staff
• Coordinated various center related activities including fundraisers, open houses, enrollment weeks and graduation

Confidential

Lead Teacher

• Taught and implemented a developmentally appropriate curriculum for pre-school age children in preparation for Kindergarten. Provided the highest quality classroom management methods, conducted teacher/parent conferences and implemented engaging classroom activities to create an exciting and engaging leaning environment.
• Created a system for grouping and rotating learning centers in a child friendly hands-on learning environment utilizing various sensory, auditory, and visual aids
• Worked with families and professionals to assess early intervention for children with special needs. Based upon those needs implemented and integrated each child's individualized learning plan and goals into the classroom setting

Confidential

Program Coordinator

• Provided program management support to Director to support staffing needs and facilitate preschool program related learning activities. Supervised and coordinated school-wide holiday and seasonal events, multicultural awareness programs, and curriculum development. Responsible for staff training and classroom coverage.
• Organized monthly fundraisers to raise money for school equipment and educational resources
• Acted as substitute teacher to provide classroom coverage for children 1-5 years of age.
• Instrumental in promoting parental and community involvement in school related activities