Summary

• Seasoned management professional with 17 years of comprehensive technology delivery experience at major financial institutions.
• Expertise in program management office PMO - 1. Certified program manager PMCC, May 2013 , project manager PMP, June 2010 and scrum master CSM, March 2011 . 2. Managed programs and projects 15M in both waterfall and agile methodologies. 3. Experienced in establishing PMO organization, governance, progress tracking, project metric collection and status reporting frameworks. 4. Managed the implementation of regulatory compliance FISMA, Dodd - Frank, anti-money laundering AML , enterprise data management EDM , business intelligence BI , cloud computing and total quality management TQM initiatives in business specific application portfolios.
• Managed software development life cycle SDLC, application life cycle ALM, IT infrastructure and application support for applications developed in JEE, .Net, mobile, business intelligence, mainframe technologies. Experienced in application portfolio rationalization.
• Experienced in Integration management office IMO and post merger integration PMI of 6 financial institution mergers - Bank of America Merrill Lynch, JPMorgan Chase IXE National Bank, JPMorgan Chase Washington Mutual, JPMorgan Chase Bank One, United Overseas Bank Overseas United Bank, HDFC Bank Times Bank in USA, Singapore and India.
• Extensive business, technical and operational knowledge of financial systems - 1. Commercial systems - core banking retail/corporate, digital banking online/mobile, credit cards, investment management, taxes, payments/receivables/collections, fund transfers, e-commerce, AML 2. Federal systems - US Treasury's point of sale/mail collection channels, public sector lockboxes.
• Extensive stakeholder management experience .
• Leadership - Managed and mentored teams 50 in multi-cultural, on-site and off-site delivery models.
• Professional philosophy Process oriented, result driven and customer focused individual adept at playing multiple and often overlapping roles for the

Technology Expertise Project Management: MS-Office, MS-Project, JIRA Agile, TeamForge ScrumWorks Pro. Collaborative Software: TeamForge, Confluence, Rally, Share point, WebEx, LiveMeeting, Office Lync. Enterprise Applications: Operating Systems Windows, Unix, Linux, Mainframe, AS/400, Application Servers Weblogic 10, WebSphere 7.0, Databases Oracle 11g, SQL Server, MS-Access, Messaging IBM-MQ Series, JMS, MDB, Job Schedulers AutoSys, Control M, Tivoli, Security SiteMinder, Tivoli Identity Management, LDAP, Business Intelligence IBM Cognos, SAP Business Objects, Micro Strategy, Informatica, Reports BOXI, Crystal, WebFous, Application Support Magic Ticket, Peregrine, AlarmPoint, ServiceNow, Application Monitors Wily, Site Minder, Defect Management HP Quality Center, IBM ClearQuest, Source Control CVS, Harvest, CMSynergy, VisualSourceSafe, SVN, IDE Eclipse, XMLSpy, Toad, MS-Visio, Content Management Documentum . Internet Technologies: JEE Java, JDK, Servlets, JSP, JSR, JSF, EJB, WebServices, Security, JMS, Languages XML, SQL, PL/SQL, UML, XML, XSLT, XSD, HTML, XHTML, DHTML, CSS, Frameworks Ant, Log4j, Struts, WebWorks, Spring, Ibatis, Hibernate, JRF, Junit, JWebUnit, Ajax, Axis, Apache Commons, Jprofiler . Professional Experience

Confidential

Sr. Application Development / Project Delivery Manger

• Confidential With 300 billion collections annually, OTCnet is the primary cash and check collection channel of Bureau of Fiscal Services BFS providing web based, point of sale services collection, processing, settlement to 116 federal agencies like IRS, DeCA, National Park Services.
• Confidential With 150 billion collections annually, ECP is the primary mail collection channel of Bureau of Fiscal Services BFS providing processing and settlement of electronic checks with images from 116 federal agencies like IRS, DeCA, National Park Services. Confidential Citi Lockboxes provide mail collection applications, photos, checks and application processing services to 26 federal agencies like US Passport, US Mint, USCIS etc.

Responsibilities: Program / Project management, Application lifecycle management ALM, Stakeholder Client/Partner/Vendor management, Federal agency adoption, Process improvements, Scrum master.

• Successfully completed 1. OTCnet 9M, ECP 3.5M, PSLBX 2M programs for 2012-13, 2.OTCnet 11.5M, ECP 3M, PSLBX 2M programs for 2014-14 within 5 budget variance.
• Managed programs / projects per Citi and BFS PMO guidelines. Established programs / projects in Citi portfolio tracking system PTS . Managed various PMO artifacts business proposal, SOW, request change notification, road map, charter, program/project management plan, WBS, schedule, benefit realization plan, EVM plan, risk register, capacity plan, Phase/Toll gate plan etc . Provided weekly status reports, score cards to senior management from Citi and BFS.
• Implemented Citi total quality initiative TQI within 8 months. Successfully passed program management quality control PMQC audit for 21 projects.
• Resolved 29 process gaps per Citi audit within 14 months in program/ project management, software development, quality control and application lifecycle management ALM disciplines.
• Implemented project metric collection framework in 3 months for OTCnet, ECP and PSLBX applications. Collected release and application metrics for over 24 months.
• Successfully on-boarded enterprise data management EDM initiative for OTCnet, ECP and Lockbox applications and met the required master management, data quality, data security guidelines. Successfully migrated the development and test environments to cloud environment through desk top virtualization.
• Piloted the ECP application to receive mobile payments from IRS mobile payment initiative.
• Defined release road maps, infrastructure road maps for 13 test / 4 production environments supported by both TWAI and Citi for 2013-16. Managed program release calendars for Citi / partner / vendor releases, agency adoption, business continuity disaster recovery drills, peak volume tests and agency specific abeyance periods.
• Performed periodic FISMA compliance security audits, vulnerability assessments and received approval to operate ATO certifications on time for each application.
• Managed various stakeholders - clients BFS, Federal Agencies, Lock Box Services, partners TWAI, Booz Allen Hamilton, Bank of America, PNC, FRB Cleveland, FRB Philadelphia, JPMorgan Chase, Wachovia, US Bank, ECM, Vendors Trancentra, Parascript, IBML, TCS, Asprise, Citi Product owners.
• Managed resource allocation, project assignment for 50 onsite / off-shore resources consisting of requirements, development, configuration management, quality assurance and production support teams.
• Introduced SCRUM process in software development and project management disciplines. Trained requirements, development, testing teams. Established collaborative development environment in ScrumWorks Pro / Jira Agile.

Confidential

Project Delivery Manager

Confidential tax system migration from CgCalc to CGix, 2. Integration testing with various financial institutions Confidential establish wire transfers FedWire, Swift setup 3. Global BOXI report enhancements for portfolio managers.

Responsibilities: Program / Project management, UK Tax System Migration, Partner / Vendor Integration testing, development management, Scrum Master.

• Spearheaded the 1.8 million dollar UK tax system migration effort from CgCalc Ellis to CGix FSL . Successfully migrated 14 corporate clients to CGix for 2011-12 tax year. Set up procedures, standards and paved a way to subsequent migration / new implementation efforts.
• Established PMO, governance, progress tracking and status reporting frameworks.
• Revamped Global reporting system SAP Business objects, BOXI reporting in 2 major releases by successfully introducing 60 self serving dash boards, analytical reports for portfolio managers.
• Managed the external integration testing with other financial institutions like NSCC, Charles Schwab, DTCC, FedWire, Swift, CHIPS, CHAPS, Bank of NewYork, Bank Corp, Royal Bank of Scotland and Broadridge.
• Lead a team of 35-40 people consisting of resources working in USA, Canada, UK and India.
• Introduced Scrum process and Improved quality and control of deliverables.

Confidential

Technology Execution Lead Program Manager

Managed the implementation of enterprise wide programs in Online Banking, Mobile Banking, NextGen Shared Services eProfile/eProduct and NetAccess Credit card portfolios.

• Successfully implemented Dodd-frank regulatory initiative for credit cards on time.
• Managed integration with vendor like LivePerson, Yodlee, Fiserv, USI and RSS.
• Managed initiative specific teams of 30-35 people comprising of onsite / offshore resources.
• Introduced Scrum methodology and the use of Confluence and JIRA Agile software.

Confidential

• Participated in IT due diligence, post merger planning, information management, integration program management representing Online Banking, NextGen eProfile / eProduct Shared Services and NetAccess Credit card portfolios.
• Successfully Implemented 2.5M Day 1 consolidation - digital rebranding strategy of over.

Technical Program Manager J

• Managed Originations IT infrastructure landscape in production datacenters in Delaware / New Jersey and in
• non production environment through various upgrade, scaling, migration, decommission activities for maintenance, performance, business continuity and compliance.
• Infrastructure Landscape: OS Mainframe, Unix, Windows, Enterprise applications Websphere, Oracle,
• Informatica, IBM-MQ, Tivoli, SiteMinder, Wily, Infrastructure DataCenters, Load Balancer, XML Gateway,
• Firewalls, SSL certificates, Incident Management Peregrine, AlarmPoint
• Led the infrastructure program in Originations through 11 software/hardware maintenance releases.
• Saved 70K per annum in system maintenance by consolidating 4 Oracle databases into one.
• Established a forum among various application teams to discuss the impacts, readiness, issues etc with respect to each refresh project. Published the live inventory of various software / hardware components, firewall rules, security credentials, service accounts, system interface touch points etc for Originations.

Confidential a credit card judgmental decision system for US customers developed in J2EE and .Net technologies.

Responsibilities: J2EE design / development, project management, team management.

• Led ROWS application through 22 development and 8 infrastructure releases in progressive roles technical lead, project manager, development manager . Received A application rating in customer satisfaction, performance and support.
• Managed application life cycle ALM, audit/fraud/regulatory compliance, partner integration testing with credit bureaus TransUnion, Experian, Equifax, Dunn and Bradstreet, LexisNexis risk management solutions .
• Worked constantly with various stakeholders business, risk, fraud, operations, program management, infrastructure, QA, IT infrastructure teams and paved way to successful releases.
• Incorporated enterprise level best practices and processes to enhance development, deployment, release management, maintenance activities.
• Managed a team of 6 onsite/15 offshore resources through regular development and maintenance activities. Improved team performance output through a continuous motivation and recognition process.
• Designed and developed web services JAX-RPC, Web application struts/ web works / Ajax, XSD/XSLT templates, PL/SQL procedures, Tivoli batch jobs.
• Saved 60K annually by hosting ROWS on gateway URLs with self signed SSL certificates.
• Merger - Dev Manager Participated in IT due diligence, post merger planning, data management, integration program management, system integration feasibility study for credit card judgmental decision business process.
• Successfully Implemented 1.5M transformation integration strategy by 1. rewriting ROWS in Spanish,
• 2. integration with IXE credit card host system with a team of 8 resources in 6 months.

Security Technical Lead

• Confidential a proprietary gateway credit card application capturing system providing direct connectivity for vendor associates by passing the third party gateway.
• Avoided a potential No Go situation by implementing field level encryption / decryption in 2 weeks thus saving 250K on third party gateway fees. Designed and developed SSL and field level encryption / decryption framework using BouncyCastle provider with RSA 2048 algorithm. Rolled over to production with 0 defects and performance issues
• Coordinated with Amazon, NetContinuum and Chase infrastructure teams to set up 2 way SSL
• communication procedures between Chase and Amazon servers through NetContinnum load balancer servers.

System Analyst

• Participated in IT due diligence, post merger planning, data management, system integration feasibility study for credit card judgmental decision business process.
• Successfully Implemented 1.2M consolidation integration strategy by 1. migrating WaMu credit card data to JPMorgan Chases Card host system, 2. WaMu card data access from ROWS.

Confidential an internet based real time credit card approval system for instant credit/approval/credit line decisions.

• Designed and developed credit card XSD schema with 60 XSD templates, web services JAX-RPC, Web application struts/ web works / Ajax, PL/SQL procedures, Tivoli batch jobs.
• Developed flat data entry pages with auto tab features. Increased data entry operator productivity by 25 .

System Analyst

• Participated in system integration, infrastructure feasibility study for credit card capture service system.
• Successfully completed the consolidation integration strategy by re-hosting BankOne credit card capture service system on to JPMorgan Chase infrastructure.

Project Technical Lead

• NextGen, a J2EE based payments collection system available in 4 Asian and Pan American languages.
• Completed the CGI-Perl to J2EE migration with 6 onsite/ 2 off shore resources within the time and budget.
• Successfully added Spanish, Chinese, Malay, Thai language support by designing the JSP pages with internationalization, localization, cross-browse and 508 compatibility.
• Introduced integrated and continuous deployment process Eclipse, CMSynergy, ant build, JUnit, cactus, JWebUnit and reduced the overall deployment duration by 30 .

Project Technical Lead

• Successfully completed the integration of NextGen payment systems cash, check, electronic funds transfers with Mantas AML solution with a team of 5. Successfully met the required fraud detection and enterprise compliance standards. Managed the data integration framework for subsequent releases.
• Captured LOB compliance, data meta, master, quality, data security, profiling, data feed frequency, environment requirements etc by working with Mantas SME, business partners. Performed data analysis for corporate payment systems per Mantas FOT and FOTP DIS file formats. Created meta / master data mapping between source databases to Mantas host database.
• Completed the design, development of data integration framework. Conducted exhaustive testing with Mantas SME, business and compliance..
• Acquired strong application integration knowledge for AML compliance. Gained good conceptual and business knowledge in AML fraud detection profiling, rule pattern, sequence matching, link analysis, transaction monitoring and fraud alert engines.

Confidential

Technical Lead

• Successfully deployed the online banking application at UOB sites in Singapore and Malaysia.
• Donned multiple roles of a system analyst, developer, QA analyst, technical writer.
• UOBIB, a J2EE based online corporate banking application with services like trade finance, cash management, payments and collections, customer/company administration and reports.
• Participated in system integration, infrastructure feasibility study of UOB and OUB infrastructure.
• Successfully completed OUB corporate banking data to UOB data model.