Project Managers Resume Profile Farmington Hills, MI - Hire IT People

Information Technology Project Manager

Results driven customer facing certified IT project management professional with notable success directing a broad range of IT initiatives while participating in planning, analysis, budgeting and implementation of solutions in support of stated business objectives.

Areas of Expertise

Team and Project Leadership
Budgeting and Planning
Vendor Management
Information Assurance
RFP/ RFQ Specifications Development
Contingency Planning
Network Systems design / management
Research and Development

Professional Experience

Shared Technical Services Manager

Confidential

Managed a budget of almost 1.2 Million
Led the disaster recovery committee developed and sold proposals to improve business continuity
Managed human resource tasks: interviews, hiring, coaching, discipline, Increased staff retention
Led a team of six system engineers and nine field technicians to resolve issues and crises
180 virtual and physical servers, 5,000 PC's, 21,000 users, 24 TB's of stored data in a SAN
Oversaw infrastructure services, integration and backup on:
Analyzed existing environment and made recommendations for improvements
Performed contract development and vendor management to provide additional services
Increased business over 20 by developing and selling new and expanded service agreements
Managed help desk team that took over 11,000 tickets and booked 10,000 billable hours
Met with wide range of staff, from C-level to technicians and users to discuss technical issues

Project Manager / Shared Technical Services Manager

d day-to-day supervision of multiple vendors to ensure work was performed as specified and communicated project status to clients via scheduled and ad-hoc status meetings as required
Clients included: Fortune 5 businesses, city and county governments large school systems
Led over 13M in information systems projects from 100K to 5M
Performe
Negotiated contracts, monitored budgets and authorized vendor payments on behalf the client
Needs analysis, Project specifications, RFP response analysis, Vendor recommendations, and Quality reviews
Completed over 30 full cycle request for proposal engagements including:
Consulted with clients in the design and development of network and technology systems independent of any vendor or manufacturer bias
Structured wiring, WAN, LAN and WLAN, help desk and end point security applications, telephone, physical security and video conferencing systems
Projects managed included:
Reviewed data centers and recommended changes: HVAC, electrical, floor, pathways and racks
Provided program management for 5 million, 90 site video conferencing project with four vendors

Network Administrator

Performed day to day management of computer network with:
32 sites, over 30 servers, Telecom WAN circuits and 3,000 networked devices
Developed and implemented plans to migrate PC's and servers to new systems
Supervised 4 PC technicians responsibilities included:
Orientation, training, work scheduling, and providing input for performance evaluations
Updated computer systems policies and procedures Assisted users in learning new systems
Produced technical documentation and training videos

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Project Managers Resume Profile

Farmington Hills, MI

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